Ali A.
AA
Ali A.
"Efficient Connections with Room for Improvement"
4.5/5
What do you like best about KrispCall?

I like how KrispCall is simple to use and quite efficient. It's very convenient to connect with my overseas clients through SMS, and having a local number while sitting in India is a big plus. The MMS feature is a great help, especially when people send photos. Compared to other apps I've used, KrispCall is more satisfactory in terms of call connectivity. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Sometimes the app hangs up and feels a bit slow. When talking to people, they occasionally complain about voice issues—not exactly voice breaks, but something like it runs a little slow. The interface can improve a little as well. Review collected by and hosted on G2.com.

Yoichi H.
YH
Yoichi H.
L&D Specialist
Small-Business (50 or fewer emp.)
"Reliable Cloud Calling for Remote Teams"
5/5
What do you like best about KrispCall?

KrispCall is a reliable and easy-to-use communication tool. The call quality is excellent, the interface is intuitive, and it has significantly improved our team’s efficiency. A solid solution for modern business communication. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Occasional call quality hiccups: Rare lag/echo or drops during peak hours or with weaker internet connections. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Best Calling Service with Crystal-Clear Voice Quality"
5/5
What do you like best about KrispCall?

Best calling service with voice clarity. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Nothing. Everything works just great. No complaints Review collected by and hosted on G2.com.

JK
Judo K.
Technical Team Lead
Mid-Market (51-1000 emp.)
"Easy IVR Builder and Unified Callbox That Keep the Team Aligned"
4.5/5
What do you like best about KrispCall?

The IVR builder is genuinely easy - I setup a three-level menu in under an hour with no prior experience . The Unified callbox keeps the team alligned on which customer issues are open. Call recording quality is good and playback is fast. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

We experienced 3 separate call drops incidents in the first week that prevented outbound calling. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"KripCall"
3/5
What do you like best about KrispCall?

The initial application process for a number on KripiCall was quick and easy. They have excellent customer support and respond immediately to a query. Once activated it is easy to receive a call. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

The initial application process for a number on KripiCall was quick and easy — until it came time for activation. At no point did they mention that a full FICA verification would be required, which ended up taking four days. This unexpected delay caused major setbacks for our business, as we urgently needed the number.

To make matters worse, once the number was finally activated, it didn’t work. We had to follow up with support to get it fixed — something that should have been tested on their end before releasing it to the user.

Adding to the frustration, KripiCall charges the subscription fee even before your number is activated. Paying for a service you can’t use yet is unacceptable. They need to be far more transparent about the process from the start, especially for users relying on this for time-sensitive business needs. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Easy Setup and a Smooth User Experience"
4/5
What do you like best about KrispCall?

Its east to setup and the user experience is fine Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

It is a bit expensive to use for personal use Review collected by and hosted on G2.com.

DG
Deon G.
Project Manager
Small-Business (50 or fewer emp.)
"Crystal-Clear Calls with Simple Setup and Budget-Friendly Plans"
4/5
What do you like best about KrispCall?

Crystal clear calls, simple setup, excellent integration options, and budget-friendly plans. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Some lag during busy hours and reporting customization is limited. Review collected by and hosted on G2.com.

TP
Tricia P.
Marketing Lead
Mid-Market (51-1000 emp.)
"Convenient Browser-Based Calling, Useful SMS, and Easy Team Setup"
4.5/5
What do you like best about KrispCall?

Browser-based calling is convenient, SMS features are useful, easy to add new team members. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

everything is pretty good, i dont have any complain. Review collected by and hosted on G2.com.

AC
Alicia C.
Sales Executive
Small-Business (50 or fewer emp.)
"Super Easy Setup, Clear Audio Calls, and Fair Pricing"
4.5/5
What do you like best about KrispCall?

Super easy to get started, audio calls are clear, Pricing is fair comparatively to others. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Only thing i don't like is everytime i login i have to type captcha which i feel iritating. Review collected by and hosted on G2.com.

PH
Piper H.
Sales Development Executive
Small-Business (50 or fewer emp.)
"Great first experience, really impressed so far!"
4.5/5
What do you like best about KrispCall?

As someone new to these cloud phone system, I've got to say my experience with Krispcall has been surprisingly smooth. Setting up my voicemail gave me a tiny bit of trouble, but a support person jumped on chat and got me sorted in literally minutes. That kind of quick help makes a huge difference. Review collected by and hosted on G2.com.

What do you dislike about KrispCall?

Honestly, I haven't really hit any snags yet. The whole system feels pretty intuitive and calls come through crystal clear. I'm genuinely impressed with how straightforward everything is. Review collected by and hosted on G2.com.