--- title: Krisp Reviews meta_title: 500+ Reviews from the Krisp Community meta_description: Read what the Krisp community has to say about different features, use cases, and pricing models. aggregate_rating: rating_value: 4.7 review_count: 1577 scale: '5' date_modified: '2026-08-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Krisp Reviews **Vendor:** Krisp Technologies, Inc. **Category:** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,577 ## About Krisp Krisp is a voice productivity and real-time AI communication platform that helps teams, contact centers, and developers deliver clearer conversations through real-time noise suppression, accent conversion, voice translation, transcription, summarization, and other AI-driven voice features. It provides a privacy-first, scalable audio solutions for calls, meetings, customer support, and embedded voice applications. Krisp brings together three AI-powered products in one platform—AI Meeting Assistant, AI Call Center, and Real-Time AI Voice SDK. It runs on-device or in the cloud and integrates seamlessly with all major conferencing platforms and developer environments. AI Meeting Assistant - Live transcription and recording without required bots - AI-generated meeting summaries, action items, and CRM sync - Noise, echo, and background voice cancellation for crisp audio - Multilingual support and custom vocabulary for industry terms AI Call Center - Real-time accent conversion for global customer communication - Instant voice translation across 80+ languages - AI Agent Assist for live knowledge prompts, after-call summaries, and coaching - Advanced noise, echo, and voice cancellation for clear, effective calls Real-Time AI Voice SDK - Voice isolation and turn-taking for natural voice AI interactions - Outbound Background Voice Cancellation (BVC) for real-time communication - Inbound and outbound Noise Cancellation (NC) - Accent Conversion for calls - Cross-platform libraries and wrappers for web, mobile, desktop, and server deployments Krisp is SOC 2, GDPR, HIPAA, and PCI-DSS certified and does not store voice data. Deployed on more than 200 million devices and processing over 80 billion minutes of conversations each month, it gives organizations a unified way to improve meeting productivity, raise contact center performance, and build advanced voice-enabled products ## Krisp Pros & Cons **What users like:** - Users appreciate the **ease of use** of Krisp, finding setup and management straightforward and efficient for meetings. (269 reviews) - Users rave about the **effective noise cancellation** of Krisp, ensuring clarity during meetings in noisy environments. (221 reviews) - Users value Krisp's **voice transcription** for efficiently summarizing meetings and generating actionable notes seamlessly. (166 reviews) - Users praise Krisp for its **reliable noise isolation** , ensuring clear communication even in noisy environments. (153 reviews) - Users find the **easy setup** of Krisp impressive, allowing seamless integration and quick installation across platforms. (142 reviews) - Users love the **automatic transcripts and summaries** from Krisp, enhancing productivity during meetings and calls. (129 reviews) - Users love the **impressive AI noise cancellation** of Krisp, enabling distraction-free and accurate meeting experiences. (98 reviews) - Users highlight the **exceptional accuracy** of Krisp's noise cancellation, allowing focused communication even in noisy environments. (97 reviews) - Time-Saving (95 reviews) - Note Management (86 reviews) **What users dislike:** - Users experience **audio issues** with Krisp, including choppy sound and latency during usage, particularly on older devices. (60 reviews) - Users report **inaccurate transcription** for Hindi, which limits the effectiveness of Krisp in multilingual meetings. (57 reviews) - Users find the **transcription accuracy poor** , often encountering incorrect words and slight mistakes during meetings. (50 reviews) - Users report **AI inaccuracy issues** with accent identification and speaker recognition, impacting meeting transcripts. (47 reviews) - Users report **noise issues** with Krisp, including mic problems and occasional over-filtering during meetings. (44 reviews) - Improvement Needed (42 reviews) - Users experience **recording issues** with Krisp, including freezing and unreliable syncing, impacting audio capture during meetings. (42 reviews) - Meeting Management (34 reviews) - Limited Features (32 reviews) - Users experience **slow performance** with Krisp, encountering CPU demands that lead to lags and audio choppiness. (32 reviews) ## Krisp Reviews ### 1. We used Krisp for a while and unfortunately won’t be using it again **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Krisp?** nothing special about the tool being honest **What do you dislike about Krisp?** We used Krisp for a while and unfortunately won’t be using it again. The software itself is often surprisingly buggy. The desktop app crashes regularly, especially when using the AI chat to ask questions about previous meetings. For a tool that’s supposed to improve productivity, that’s pretty frustrating. What ultimately made us leave, though, was the customer service. We accidentally ended up with two paid accounts for the same company and were charged twice because their system doesn’t detect duplicate subscriptions within the same organization. Most SaaS companies would simply merge the accounts or issue a refund in a situation like this. Instead, support refused to help and just pointed to their policy. It’s not even about the €200—we can afford that. It’s about how customers are treated when an honest mistake happens. A little flexibility would have gone a long way. Very disappointing experience overall. There are plenty of alternatives with better customer support, and we’ll make sure never to use Krisp again. **What problems is Krisp solving and how is that benefiting you?** did not solve what we were looking for ### 2. Good solution, but technical support needs to be improved both in response time and customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Joe C. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Krisp?** At first the noise cancelation and ability to record audio with transcription. **What do you dislike about Krisp?** The technical support isn't responsive and closes out my support tickets without any explanation or resolution. I have been asking for the ability to export in bulk, but when I do 1 or many, the audio file is not included in the export. **What problems is Krisp solving and how is that benefiting you?** The ability to transcribe my meetings and have good noise cancelation. ### 3. An unreliable app with a poor customer experience process. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2025 **What do you like best about Krisp?** When it works, it works well. But when it doesn't work, and you're trying to make it part of your actual workflow like they want, it completely ruins your day, your productivity. **What do you dislike about Krisp?** It frequently does not work. It is unreliable. It's slow. The UX/UI is terrible, especially on desktop where there are multiple settings areas. Some which may only be accessed by right-clicking on tray icons, others you can only get to by double clicking the tray icon and then waiting approximately 30 seconds. Maybe it might show itself. Support experience was terrible. Not only did the person not understand the problem that I clearly articulated, they also used ChatGPT for all of their replies, which is not okay in that kind of situation. **What problems is Krisp solving and how is that benefiting you?** It takes good meeting notes from my meetings and can be a semi-offline solution when it works. **Official Response from Lusine Mnatsakanyan:** > Thank you for taking the time to share your feedback. We’re sorry to hear about the reliability issues and your experience with support, especially when you were relying on Krisp as part of your workflow. We’ve shared your comments with our product and support teams, and we are actively working on improvements to both the app performance and the overall customer experience. We truly appreciate your input and the opportunity to do better. ### 4. Super tool to keep ahead of your notes **Reviewed by:** Verified User in Telecommunications **Reviewed Date:** December 10, 2025 **What do you like best about Krisp?** Its really not invasive. Allows all my devices to stay in sync. **What do you dislike about Krisp?** It still needs work on accent identification. I work across Africa and Asia and sometimes the transcript gets names horribly wrong **What problems is Krisp solving and how is that benefiting you?** Keeping track of notes and and actions to post after meetings. Saves me huge amount of time. Allows me to focus in meetings and not just focus on taking notes ### 5. Good product but extremely poor support. **Rating:** 0.5/5.0 stars **Reviewed by:** Dins . | HEC Paris - Global Executive Masters in Management - Change and Sustainability Executive Student, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Krisp?** It does what it claims to do quite well. The summary, outlines and actions are accurate. **What do you dislike about Krisp?** The support is absolutely dire. So far it's taken over a week to resolve an issue with my subscription and it's still ongoing. I'm told 'it's been escalated' several times and they even dared closing my support requests without resolution. It's now hurting my ability to work. So, as a small business, ask yourself if you can afford to deal with a company that doesn't act quickly and diligently. **What problems is Krisp solving and how is that benefiting you?** Meeting minutes and actions **Official Response from Lusine Mnatsakanyan:** > Thank you for your honest feedback. We’re truly sorry for the frustrating support experience especially given the impact on your work. This is not the level of service we aim to provide. The issue with your subscription should now be resolved, but if anything is still unresolved, please reach out to us at support@krisp.ai. We appreciate your patience and the opportunity to make things right. ### 6. App slowness and Poor Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Anbu S. | Ecomm. Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Krisp?** Ease of Use and can be adapted easily by users Ease of Implementation **What do you dislike about Krisp?** App Slowness is the biggest painpoint and the laptop heatsup when using the app Very poor customer service **What problems is Krisp solving and how is that benefiting you?** AI Note Taking **Official Response from Krisp Technologies, Inc.:** > Thank you for your honest feedback. I’m glad you find Krisp easy to use and implement, but I’m really sorry to hear about the slowness, heating issues, and your experience with support. That’s not the experience we want for you. I’ll make sure this is shared with the team so we can keep improving both performance and customer care. ### 7. Awful Technical Customer Service by Krisp, although its ads are being thrown at me everywhere **Rating:** 0.0/5.0 stars **Reviewed by:** Abdo M. | Senior Frontend Developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Krisp?** It is useful if you are in a noisy environment, I used to use it for 4 years until I faced this awful technical customer service. **What do you dislike about Krisp?** I got extremely unprofessional and disrespectful customer service emails from their technical customer support, pushing to close the ticket despite not solving any of my issues I mentioned. **What problems is Krisp solving and how is that benefiting you?** Krisp is a windows application I use to reduce noise cancelling in my calls. It has been bulky recently, and trying to add really unneeded features. **Official Response from Mary Atabekyan:** > Dear Abdo, Thank you for sharing your feedback. We’re sorry to hear about your recent experience. I wanted to follow up regarding your concerns. Our support team reviewed your case, and it appears that your subscription was canceled due to a declined payment by the bank. Unfortunately, this means the renewal now reflects our updated pricing. To assist, we’ve provided a one-time 30% discount to help reduce the cost of repurchasing the yearly subscription. We understand this may be frustrating, but this is the best offer available at this time. If you need any further assistance, please don’t hesitate to reach out to our support team at support@krisp.ai. We’re happy to help. ### 8. Supports only 1 Device Despite a Pro Plan. App Never Upgrades (Mac) **Rating:** 0.5/5.0 stars **Reviewed by:** Abhi B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Krisp?** - Noise cancellation - Meeting notes - Ability to silently record calls **What do you dislike about Krisp?** - Supports only one device - Unstable app - Pathetic customer service **What problems is Krisp solving and how is that benefiting you?** Noise Cancellation **Official Response from Mary Atabekyan:** > Hi there! We’re sorry for the confusion. Krisp Pro actually supports two devices, so please reach out to us directly at support@krisp.ai so we can help resolve issues. We're also continuously working to improve stability and update frequency. Please, reach out and let us know how we can assist further! ### 9. Buggy software, unreliable, poor customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Krisp?** When it works well it's a good value AI notetaker that doesn't require a bot **What do you dislike about Krisp?** When it doesn't work, it's completely unreliable. I had a meeting with 6 participants, and the audio only recognized it as me and 1 other participant. Support said that they can't retroactively analzyze the data, so it effictively made that meeting useless for documentation. I purchased an annual subscription once I tried it out for a while, but the bugs came after the fact, and support will not refund my subscription. **What problems is Krisp solving and how is that benefiting you?** Getting to record and transcribe meetings without a separate meeting bot. **Official Response from Mary Atabekyan:** > Hello. Thank you for your honest feedback. We’re sorry to hear about the issues you’ve encountered. We’d like to better understand the situation and help resolve it. Please contact us at support@krisp.ai and mention that you’re from G2 so we can prioritize and sort out your request more efficiently. We appreciate your patience and are committed to improving your experience with Krisp. ### 10. Generous Free Plan, but it stops there. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Krisp?** The product has great, unrealized potential. **What do you dislike about Krisp?** When it works, it works, but the settings open off screen disabling the ability to use the product. Even after paying for it for months, the problem persists and they refuse to address the issues. **What problems is Krisp solving and how is that benefiting you?** Noise cancellation, but that makes voice sound horrible and it doesn't really work. **Official Response from Mary Atabekyan:** > Hello. Thank you for your feedback. We're sorry to hear about the issues you've experienced. Please reach out to our support team at support@krisp.ai so we can assist you with the settings and Noise Cancellation problems. We appreciate your input and are committed to improving Krisp to better meet your needs. ### 11. One of the worst 3rd party applications out there **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Krisp?** When it worked for the first few weeks of using it. **What do you dislike about Krisp?** Krisp is completely ridden with bugs and technical issues. It constantly switches up the input/output and says it has "detected issues with your mic". I've uninstalled and reinstalled more times than I care to try again. This application has made my meetings start with more technical issues than any other app. I'd encourage anyone considering this application to look for an alternative, I am starting to advocate for our company to end our relationship with them. The feedback I hear from colleagues is always the same: impossible to setup & once setup even if nothing has been changed, it will eventually break down. **What problems is Krisp solving and how is that benefiting you?** No problems have been solved, if anything, Krisp has made more of my meetings start with "can you hear me?" "can you hear me?" "Oh wait a sec, it's Krisp again, gotta uninstall be right back". **Official Response from Lauren Kiser:** > Hello. We appreciate your candor and willingness to share your experience. We know our solution is not perfect, but it’s feedback like yours that will help it get better and better every release. Our Product Management team would love to have a brief chat with you to hear more about your experience and determine what solutions we can put in place to improve it. If you’re willing, please send us a note to hello@krisp.ai. Thank you for your honest review, and we hope we get a chance to speak with you further. ## Krisp Discussions - [Krisp AI note taker: great meeting summaries, but buggy when deleting notes on Mac?](https://www.g2.com/discussions/krisp-ai-note-taker-great-meeting-summaries-but-buggy-when-deleting-notes-on-mac) - 1 comment, 1 upvote - [Is krisp Noise Cancellation free?](https://www.g2.com/discussions/is-krisp-noise-cancellation-free) - 4 comments, 1 upvote - [Does krisp record your conversations?](https://www.g2.com/discussions/does-krisp-record-your-conversations) - 4 comments, 1 upvote - [Is krisp a good software?](https://www.g2.com/discussions/is-krisp-a-good-software) - 10 comments, 1 upvote - [Krisp for Mobile Devices](https://www.g2.com/discussions/krisp-for-mobile-devices) - 1 comment, 1 upvote - [View Krisp pricing details and edition comparison](https://www.g2.com/products/krisp/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A44%3A46+-0500&secure%5Bsession_id%5D=ea637882-b068-442a-80c1-3e625fd63196&secure%5Btoken%5D=2be7d5ff72206bae6ee05d1feb9a9bb467826e48e25d5d3fb4b72e2b3b220688&format=llm_user) ## Krisp Integrations - 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Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - No-Code - Search/Filter - Data Import/Export - Data Visualization - Activity Dashboard - Workflow Management - Quality Control - Third-Party Integrations - Model Training - Multi-Language - Data Profiling - Visualization - Data Capture and Transfer - Predictive Analytics - Performance Metrics - Image Recognition - Version Control - Neural Network Modeling - Generative AI - Synchronous Learning - Natural Language Processing - Monitoring - Data Transformation - Customizable Reports - Voice Recognition - Performance Management - Compliance Management - Troubleshooting - Content Management - Asynchronous Learning - Real-Time Reporting - API - Artificial Neural Networks - AI Copilot - ML Algorithm Library - Real-Time Data - Collaboration Tools - Self-paced Learning - Data Extraction - Configuration Management - Data Security - Visual Analytics - Activity Tracking - Continuous Delivery - Document Classification - Image Analysis - Progress Tracking - Reporting & Statistics - Real-Time Monitoring **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Integrations** - Audio Conferencing Integration - Video Conferencing Integration - Webinar Software Integration **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting **Deployment & Integration - Voice Recognition** - Installation & setup Ease - Developer API & SDK - Software Integration - Multi-Device Support - Multiple Format Support - Video Support - Third-Party Integrations **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Ambient Noise Cancellation** - Acoustic Echo Removal - Room Echo Removal - Outside Noise Cancellation - Background Speech **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Performance Optimization - Voice Recognition** - Accuracy in Noisy Settings - High-Volume Scalability - Environmental Noise Adaptation - Multilingual Voice Recognition - Low-Latency Processing **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Meeting Insights - AI Meeting Assistants** - Smart Summaries **Security & Compliance - Voice Recognition** - Liveness Detection - Regulatory Compliance - Secure Communication Channels **Agentic AI - Noise Cancellation** - Autonomous Task Execution - Proactive Assistance **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Advanced AI & Biometric Features - Voice Recognition** - Voice-Based Authentication - Machine Learning & Adaptive Speech Recognition - Speaker Differentiation - Sentiment & Tone Analysis - Concatenated Speech - Speech-to-Text Analysis **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Agentic AI - Voice Recognition** - Natural Language Interaction - Multi-Language **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Additional Functionality** - Search/Filter - AI Copilot - Call Transfer - Document Review - API - Performance Management - Status Tracking - Audio Capture - Automatic Transcription - Call Reporting - Full Text Search - Text Editing - Document Management - Data Import/Export - Reporting/Analytics - Activity Dashboard - Call Routing - IVR - SSL Security - Call Scripting - Real-Time Data - Video Management - Secure Data Storage - Generative AI - Call Recording - Customizable Macros - Contact Management - CRM - Automatic Formatting - Automatic Call Distribution - Monitoring - Drag & Drop - Call Monitoring - Call Center Management - Voice Mail - Compliance Management **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Krisp Alternatives - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (498 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,972 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (749 reviews)