GL
Gerard L.
Daily Trader, Daily Trading Consultant
Small-Business (50 or fewer emp.)
"Kraken is our choice for the last 3 years, platform who supports USD/EUR together."
4/5
What do you like best about Kraken?

Kraken is a simple platform and easy to understand - whether you're new or old user.

Kraken's support team really helped us with a lot issues and problems - quick responses, deep understanding.

Kraken supports USD and EUR currencies - there are few crypto exchanges that supports fiat money, and if they are - they support only USD and not USD&EUR. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Often, the list of the live orders got stuck, after refreshing it with CTRL+F5 its working again.

Kraken doesn't have a mobile application.

Kraken has small amount of crypto assets to trade (comparing to other cryptocurrencies markets). Review collected by and hosted on G2.com.

OD
Oleg D.
Small-Business (50 or fewer emp.)
"Kraken - old fashion of trading, but headed to the right direction"
4/5
What do you like best about Kraken?

Pretty good trading fees - the maximum fees is between 0.16% to 0.26% - for the lowest value trading.

Kraken supports fiat money (USD/EUR) - you are able to deposit fiat money and even trade with it in the USD/EUR markets. whenever you want - you also able to withdraw your USD/EUR back to your credit card/bank account.

Proffesional design and user interface - it is very simple but looks very good for my opinion. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Most of the time, Kraken's support team takes a lot of time to response to our problems.

Withdraw to Mastercard takes longer to Visa card, i have checked it in several accounts in our company. Review collected by and hosted on G2.com.

DV
Dean V.
Small-Business (50 or fewer emp.)
"Kraken - Not so friendly platform, i use it because i'm used to it already for 4 years"
3/5
What do you like best about Kraken?

Kraken platform supports fiat money - you are able to deposit USD or EUR and even trade with USD/EUR markets (buy crypto assets directly from the fiat money you deposited), you also able to withdraw this fiat money directly to your bank account / credit card.

Kraken stay updated all the time with listing new crypto assets - that is good for Kraken loyal traders. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Kraken support section is messy for my opinion, everything is looks the same and the links provided there are not truly helpful.

The convertion rate is a little bit high comparing to other exchanges.

The Kraken platform's design looks old and is still the same for many years. Review collected by and hosted on G2.com.

Sabah B.
SB
Sabah B.
Brand Ambassador / Content Marketer
Small-Business (50 or fewer emp.)
"Kraken is a cryptocurrency exchange for the hardcore traders."
3.5/5
What do you like best about Kraken?

Kraken has everything the most serious crypto trader could look for. The whole design of Kraken just screams hardcore. It has short selling and margin trading which is absolutely huge for those in North America that don't have other options. It also has lower transaction fees than most major exchanges. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

The worst thing about Kraken has to be either its extremely tough user interface, or its absurd security system. Right off the bat when you go on Kraken everything just looks really complicated. The charts aren't smooth like on other exchanges, the font is very lackluster and the details of everything are just presented very weak. It is as if the platform laid out all its details through a document service where everything looks basic and is in Times New Roman. The security part is extremely frustrating too because it is extremely easy for your account to get locked. It happened with mine where I accidentally typed in the wrong password twice then my account got temporarily locked. I then had to go through support just to have them tell me because I had a "generic username" that bots could easily access it and therefore it will continue to be temporarily locked. Review collected by and hosted on G2.com.

Kim F.
KF
Kim F.
Finance & Administration Manager
Enterprise (> 1000 emp.)
"Kraken review"
3.5/5
What do you like best about Kraken?

Kraken is one of the most established cryptocurrency exchanges. They are known for their security and as a result were selected to be the MT gox trustee. They have the highest volume of BTC/Euro of any exchange which gives them incredibly high volume and liquidity. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

I love the exchange, but I wish I could buy more coins there. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very Bad Mobile Experience"
1/5
What do you like best about Kraken?

Multiple cryptocurrencies to trade from.

2FA enabled, which is very important for security purposes.

Deposit fees are relatively low and trading fees are between 0.0% and 0.26%. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Very bad mobile user experience. The website is not responsive and it's pretty much unreadable on smartphones.

The website has serious design issues which will ultimately negatively impact user growth & retention.

Trading options are limited because of few trading pairs available for trade.

It could be very expensive to deposit US dollars. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Professional cryptocurrency trading platform"
3.5/5
What do you like best about Kraken?

Kraken was one of the first platforms I've used for trading cryptocurrency. I liked how it feels professional to use and looks like a safe trusted platform. The security aspect was pretty solid, with 2FA and different level of identity authentication and different daily limits and fees. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

The fees could be a little high and the transactions did not go through very quickly. There was a lag and a lack of volatility and volume when I was using the platform, so a maker deal would not succeed every time. The authentication and limit setup took a while, and it involved many security measures including providing social security to get a higher limit. I didn't feel very comfortable doing that, but on the other side of the same coin, that allowed for more security. There were also a lot of trading pairs, not just between USD and other cryptocurrencies, but even between some other fiat currencies. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Add a Payment option for your buisiness"
3.5/5
What do you like best about Kraken?

The best bitcoin exchange is needed for serious and professional bitcoin traders. Bitcoin security must be impeccable. Banking relationships must be sound and reliable. The trading engine must be fast. Order types must be advanced. And profits must be able to be multiplied with Bitcoin margin trading so you can leverage long bitcoin positions or short bitcoin positions. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Bitcoin is on it's way out. Hopefully they are going to transition to the new chain money optimization. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Best Image Compression on the Block"
5/5
What do you like best about Kraken?

I've tried a number of image optimization services and options. Kraken is the best of them all. I love how they have the option to retroactively optimize images. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

I don't have any complaints about Kraken at all, to be honest. Great service, excellent interaction with WordPress (which is how I use it), reasonable cost, and their website interface is super easy to navigate. Review collected by and hosted on G2.com.

Dr. RJ G.
DG
Dr. RJ G.
Principal
International Trade and Development
Small-Business (50 or fewer emp.)
"Simple margin TRading"
4.5/5
What do you like best about Kraken?

The integration with trade.kraken.com is fairly straight-forward; though using the features does take a bit of getting used to. However, with a simple 5:1 margin ability - the effort is worth it. Review collected by and hosted on G2.com.

What do you dislike about Kraken?

Kraken could benefit from the addition of some of the more advanced trade types, such as trailing stops and price-based stop-limit margin orders. Review collected by and hosted on G2.com.