Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Awesome Customer Service and Products"
5/5
What do you like best about Kotis Design?

Great customer service. Easy to communicate with. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Custom products take longer to make, but it's understandable. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Timely response from the friendly customer success team"
5/5
What do you like best about Kotis Design?

Their customer success manager was always quick to respond to my inquiries, which I appreciated. They were also very helpful in answering my questions and handling the production. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

They have a minimum order quantity, which is understandable. Not suitable for small production. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great overall experience"
5/5
What do you like best about Kotis Design?

Mutiple design options presented to me based off of my concept Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

No complaints from our experience, great overall Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
UV
Verified User in Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Great experience from start to finish!"
5/5
What do you like best about Kotis Design?

Kotis is effecient and beyond helpful - I love working with them! So easy to work with and appreciate how helpful they are. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

No downsides for me, I can't think of any! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great Customer Service"
4.5/5
What do you like best about Kotis Design?

I have worked with Kotis Design on projects for team sweatshirts and recommend them for team swag. On each project, they listened to what we wanted and gave us choices. On the recent project, we changed our mind multiple times, but they were patient throughout the entire process and were prompt in replies. Once we finalized the selection and art, they sent a proof photo, which resulted in another change to our artwork, which they quickly accommodated. The end result? The team loved it and I loved the customer service Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Kotis Design has good descriptions on their website and a knowledgeable team; however, I wish I could see samples of items to help with selection prior to order placement. Review collected by and hosted on G2.com.

Kelly R.
KR
Kelly R.
Small-Business (50 or fewer emp.)
"Great experience with Kotis Design"
5/5
What do you like best about Kotis Design?

The people I worked with during the process. I worked with Madeline Roerig and Jenny Szabo throughout the order and was extreemely happy with the level of service I was provied. My emails and questions were responded to promptly. The final product showed up on time for our company retreat and the quality of product and design was perfect. We will be using Kotis for future projects, no doubt. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

There was no downside to using Kotis Design. Review collected by and hosted on G2.com.

MU
Meera U.
Enterprise (> 1000 emp.)
"Super organized, very patient and considerate, on time!"
5/5
What do you like best about Kotis Design?

Great designs, awesome communciation with the buyer and sent frequent updates. Implementation very easy. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Nothing went poorly for me, and they were very helpful. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Smooth Process and Exceptional Customer Service"
4.5/5
What do you like best about Kotis Design?

Much easier than competitors and online platform makes keeping track of orders very nice. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Sometimes was slow to respond on certain issues. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Excellent partnership with Kotis"
5/5
What do you like best about Kotis Design?

Kotis has been our promotional vendor since 2021. I manage the relationship and am also a user. I love the variety of options they offer in their showcases. Their internal design team is very creative and comes up with great ideas regarding how to brand merchandise. I find their online platform to be easy to use. I can see current inventory levels, place reorders, run reports, etc anytime I need to. Our associates find the portals easy to use to place orders. I am very happy with the partnership we have with Kotis. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

There isn't really anything that I dislike. We have had a few challenges which is to be expected. I appreciate how the Kotis team takes issues seriously and gets to the bottom of why it happened and how to prevent it from happening again in the future. This is critical to me in a partnership. Review collected by and hosted on G2.com.

Ian Blake N.
IN
Ian Blake N.
Program Specialist
Mid-Market (51-1000 emp.)
"Excellent Experience with Kotis!"
5/5
What do you like best about Kotis Design?

From inception to design, Kotis was very communicative, friendly and supportive for my teams needs for a project. Their customer service is top notch and the products they deliver reflect that. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

There is nothing specific that we disliked about our working together! Review collected by and hosted on G2.com.