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AR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/1/2023

"We are a unique business requires entering and removing inventory which Korona Allows for."

5/5

What do you like best about KORONA POS?

Our store has been using Korona POS and it has made running our buisness easier. The system allows for us to enter and remove things from inventory easily and frequently. When we have hiccups we are able to reach their customer service who is responsive and quick with answers. The instilation was not too difficult to complete. Our employees use the system every day and have very little trouble using it. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

The back end of the system is not as accesable for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff. Review collected by and hosted on G2.com.

JW

Jessica W.

Small-Business (50 or fewer emp.)

10/25/2023

"Flathead lake alpine coaster"

5/5

What do you like best about KORONA POS?

Easy platform, features, and integration Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

When technology does not do what is supposed too, its always a dislike. we have had minimal problems now that we have it up and running.

customers service needs work but its still good. Review collected by and hosted on G2.com.

CM

carson m.

Small-Business (50 or fewer emp.)

3/20/2023

"So far so good coming from a restaurant pos background."

3.5/5

What do you like best about KORONA POS?

I like how straightforward the back office is when looking for data, and seeing so much important information at a one-shot glance on the dashboard is very nice. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

Customer profiles are not that useful currently. I would like to see a payment integration on file when you use customer look-up; it would be nice to have the card on file ready to go in the payment screen instead of ALT-TAB from back office browser to the POS software typing the numbers into the keypad. Review collected by and hosted on G2.com.

DP

Darlene P.

Small-Business (50 or fewer emp.)

3/21/2023

"Korona POS is a fantastic system."

5/5

What do you like best about KORONA POS?

Very user friendly. You can customize interface to conform to your business needs. Customer Service is in the United States, always accessible, and always awesome. We love that we can fit it to our scale of business and grow with it. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

I can't think of anything that I dislike about the system. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Happy to hear that, Darlene!

RD

Richard D.

Business Owner

Small-Business (50 or fewer emp.)

3/18/2023

"Outstanding flexibility and customer service"

5/5

What do you like best about KORONA POS?

The best tyhing about Korona POS is the fact that, unlike some other POS systems, there are humans that respond to your questions and requests promtly and completely. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

There are so many features that is can be daunting when trying to utlize them. Review collected by and hosted on G2.com.

AM

Verified User in Museums and Institutions

Small-Business (50 or fewer emp.)

4/1/2023

"Customer service it top level!"

4/5

What do you like best about KORONA POS?

KORONA is simple to set up, relatively easy to use, and most importantly, the customer service team is fast, responsive, and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

Though KORONA comes preloaded with oodles of reports, there are a few missing - and it would be great if their reports could be further customized - or even renamed. Review collected by and hosted on G2.com.

CL

Christie L.

Owner

Small-Business (50 or fewer emp.)

7/21/2022

"Fantastic Customer Support"

5/5

What do you like best about KORONA POS?

Support is very responsive and effective Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

I do not dislike anything yet. We have not had a chance to try out some of the functions. Review collected by and hosted on G2.com.

What problems is KORONA POS solving and how is that benefiting you?

We just set up the new system at our new location. We were having a lot of trouble with our credit card machine. We had to keep troubleshooting between our internet, merchant provider, and Korona. Come to find out it was an issue with our internet provider. The kicker was this was happening on the day of our grand opening. We were going to a couple of hundred people in our store very soon. As soon as I would message Korona requesting help or to try something, they were on top of things immediately. They were willing to talk directly to the merchant provider, internet tech, you name it. Now everything is p Review collected by and hosted on G2.com.

JH

Jennifer H.

Small-Business (50 or fewer emp.)

3/20/2023

"Great POS for starting small business"

5/5

What do you like best about KORONA POS?

Account Lead and Support Center have anticipated my needs, and followed up well on my requests Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

The need for multiple other programs and integration, in order to meet whole retail and accounting business needs Review collected by and hosted on G2.com.

CH

Cassidy H.

I.T. & Data Analytics Administrator

Small-Business (50 or fewer emp.)

10/26/2022

"KORONA POS has been nothing short of wonderful!"

5/5

What do you like best about KORONA POS?

The best feature of KORONA POS is its' wide range of capabilities. Everything we need has been possible thus far. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

The only thing I dislike about KORONA POS is that their support team is located on the west coast, while I am on the east coast. But that's no one's fault! Review collected by and hosted on G2.com.

RD

Richard D.

Manager

Small-Business (50 or fewer emp.)

5/6/2022

"Well worth the money. Highly recommended."

5/5

What do you like best about KORONA POS?

customer support is exceptional. The support team is extremely knowledgable and can fix any problems or questions you might have. I am completely sold on this cloud based software. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

It took time getting used to. I was very concerned at first that I would not be able to get it to do what I needed but we did figure everything out with the help of support. They have always been willing to help me set up or figure out anything I needed. Review collected by and hosted on G2.com.

Recommendations to others considering KORONA POS:

well worth the money. highly recommended Review collected by and hosted on G2.com.

What problems is KORONA POS solving and how is that benefiting you?

I use the multistore feature. Being able to track transactions at all my remote locations in realtime has been amazing. Inventory management works excellent. No more spending hours trying to figure out features on my own I just call them and they are quick to help. Saves me a lot not having to hire an in house technician. They make everything look easy. Review collected by and hosted on G2.com.