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DN

Daniel N.

Python Developer

Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

7/23/2025

"Robust ticketing system"

5/5

What do you like best about KORONA POS?

The quick interface customization has prompted best solution for enhancing better ticketing services to our clients. The offline performance capabilities keeps our system running maintaining steady workflows even if there is internet outage. The flexible API integration authentication enables my team to extend application functionalities saving time and cost. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

I can positively rate the performance of KORONA POS with 5 star rating. It is worth the cost and highly productive. Review collected by and hosted on G2.com.

SC

Susan C.

Sales Executive

Enterprise (> 1000 emp.)

5/26/2025

"KORONA POS is the best deal"

5/5

What do you like best about KORONA POS?

The platform has enabled my team to build the most reliable interactive system for customers and sales personnel. It is easy to initiate order and make payment with credit card. The customer support team provides immediate solution when the system experiences downtimes. KORONA POS has enabled my team to set suitable promotion programs and sales techniques that meets consumer demands. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

The performance has been excellent throughout and has effectively promoted best trade and customer service practices. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Thanks Susan! So happy that the product and customer support have been excellent for you so far. Always feel free to reach out with any questions!

LR

Lisha R.

Software Engineer

Mid-Market (51-1000 emp.)

6/20/2025

"Great product with efficient open API"

5/5

What do you like best about KORONA POS?

KORONA POS has given my team an opportunity to integrate our e-commerce system with reliable POS infrastructure. It is customizable with solid data management system that has enhanced effective creation of product and retail database for quick customer evaluation. The system has enhanced accurate inventory ordering and commission calculations of sales and marketing agents. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

I have experienced stable performance with continuous improvements from the operation capabilities of KORONA POS. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Thanks for taking the time to leave us a review Lisha! And very glad to hear you're happy with our product.

JM

Jason M.

Operations Manager

Small-Business (50 or fewer emp.)

12/21/2024

"A Vast Improvement!"

4/5

What do you like best about KORONA POS?

We switched over from an older POS to Korona almost 5 years ago. The system is great! Fast, efficient, customizable, and has great reporting tools as well! We use it everyday, with only minor issues here and there. A quick call to the support staff will always fix it, they are are very friendly and based in the USA! Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

The system software is originally from Germany, so there was a slight learning curve trying to figure out POS button sequences. It's the most efficient, but it takes some getting used to. There are also a lot of features, which is a plus, but they aren't all explained very well without multiple emails/calls with the support team. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Thanks for your feedback, Jason! We're glad you love the switch to KORONA POS and are always here if you have questions about any of the different terminology or layouts.

BH

Barbara H.

Financial Analyst

Enterprise (> 1000 emp.)

5/12/2025

"Fast and affordable data analysis platform"

5/5

What do you like best about KORONA POS?

We have managed to effectively integrate KORONA POS with the accounting system for reliable transaction processing. The customer support team has never failed my department when engaged during project implementation. It has managed to save time in data analysis and financial performance reporting. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

This is the right software that I have come across with powerful system in data structuring and and reporting dashboards. Review collected by and hosted on G2.com.

What problems is KORONA POS solving and how is that benefiting you?

KORONA POS has enhanced effective budgeting in sales and product management. It offers comprehensive reports of conducted surveys in promotions and advertisement exercises from potential customers. Accurate data analytics have enabled my team to initiate efficient plans in investment and financial planning. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Thanks for taking the time to leave us a review! Glad to hear it's been such a good experience. Please reach out if you need anything at all :)

NC

Nancy C.

Marketing Director

Enterprise (> 1000 emp.)

4/9/2025

"Trustworthy marketing assessment platform"

5/5

What do you like best about KORONA POS?

Korona Pos provides real-time data insights from sales and marketing reports. It enables my team to plan and set achievable goals based on available data analytics. It has established solid CRM management base that enhances efficient crafting of sales and marketing promotions. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

Deployment of this platform in our enterprise was the best decision and the results are ever awesome. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Thanks for all your support Nancy! So happy to hear how important KORONA POS has been to the success of your business.

EW

Emily W.

Director of Operations

Mid-Market (51-1000 emp.)

8/23/2024

"The POS solution for any small or large business!"

5/5

What do you like best about KORONA POS?

The "all-in-one" system capabilities such as ticketing, retail, food/beverage, online sales, and more. Having one POS that can be sufficient in multiple different areas is extremely beneficial for both reporting and operational purposes. The ticketing portion of Korona is fantastic for validation of tickets, reloading wristbands, scanning at turnstiles and handheld devices, and more.

The customer service is also consistent and very helpful. We have worked with other systems that do not have good customer service and can be impossible to reach. The team really cares about solving issues and coming up with solutions. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

Since there are so many features and capabilities, it can be difficult to learn on the backoffice side. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Thanks for taking the time to leave us a review Emily! We know there is a lot to learn so please don't hesitate to set up a training for your or team any time.

ER

Verified User in Retail

Small-Business (50 or fewer emp.)

8/10/2024

"The POS that continues to devolve"

0.5/5

What do you like best about KORONA POS?

Cloud, multi-store chain

Multi-tier pricing for B2C, B2B Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

6+ years, have never added Invoicing functionality for net terms clients

Known/documented bugs persist for years

SW updates happen without notice, without documentation

SW updates consistently worse. Remove functions like checking stock and store prices in 3 clicks to a 20 click exercise. Every time you save a Quote, it throws up a splash screen/click OK. Why? Review collected by and hosted on G2.com.

What problems is KORONA POS solving and how is that benefiting you?

It's OK for tracking COGS. Have to export Supplier data monthly, and an Org Report, lots of copying and pasting into our acctg SW. They had advertised a QuickBooks linkage, but oddly the data exchanged imports your Inventory value (current asset) but does not add a corresponding liability (Supplier AP) to balance. So that is completely absurd and actually was a big problem to undo that data import.

We like the B2B aspect of having Customer Groups (Retail, Commercial, etc) and pricing assigned to such groups, BUT there still is no Invoicing on Net Terms despite requesting this feature over 6+ years now.

The data exports are OK, except certain critical fields are LOCKED and they will not let us gain access to our own data necessary to migrate to other platforms. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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This user went live with KORONA POS despite the team, from the very start of the sales process, recommending alternative software and advising him that KORONA was not a good fit for his business. He went live anyway and continued using KORONA POS for several years despite continuing to receive that feedback and multiple offers to help him transition to a new system. He consistently asked for new features and tools that we had long told him were not in our development plans and complained when they didn't appear on product updates. The team at KORONA repeatedly told him that there would not be invoicing functionality for net terms clients. Plus, all software updates happen quarterly and come with cloud updates, email notifications to all users (unless the user unsubscribed from emails as he did), and thorough manual pages explaining the changes. Updates also have never included a 20-click process for checking stock prices, but it's this type of exaggeration that made offering helpful support to this user impossible. He has since moved on to a POS solution that is better suited to his business, with our support team's continued assistance, despite his hostile demeanor and offensive phone calls. We pride ourselves on full transparency and honesty during the sales process and will continue to do so. We know that our POS solution, like any, can never be the right fit for all business types, but instead must focus on serving specific niches exceedingly well. This is what we will always strive to do.

RR

Randy R.

Small-Business (50 or fewer emp.)

12/5/2023

"Retailers need a fast, reliable platform to grow their businesses and this is the one."

5/5

What do you like best about KORONA POS?

Speed, reliability and robust feature sets are critical for a retail business. Korona has an amazing architecture that enables these key concepts, plus a solid discipline in releasing new improvements on a regular basis without any interruption in business. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

Korona is a robust POS solution and includes many features that you may not ever use, however, they are there when you need them. It is not efficient to learn all of these features at the beginning of deployment, so this slows down implementations. Review collected by and hosted on G2.com.

What problems is KORONA POS solving and how is that benefiting you?

Korona POS is delivering all of the key features any size of retailer might need. Their POS functions are second to none with even customizability, while the cloud back end includes most reporting and stock management functionality a retailer needs. They also enable endless 3rd party integration capability, which has been proven over and over again. They have even added an integration services module that allows for hosting of custom modules and real time integrations with other solutions. One key component is user viewable error logging for troubleshooting. So, the key here is that they are providing a platform that is future proof and works for most retail types, including ticketing and event scheduling, which dynamic retailers need. This enables endless growth and expansion for the retail operator on this platform. Review collected by and hosted on G2.com.

GB

Gary B.

Small-Business (50 or fewer emp.)

8/20/2024

"Customer support is top notch"

5/5

What do you like best about KORONA POS?

Knowing that they are just a phone call away. The support is based in the US and all speak very good english and spanish. Review collected by and hosted on G2.com.

What do you dislike about KORONA POS?

I wish they had a mobile app that could be ran on a handheld unit. That way we can have more checkpout options when we are busy. Review collected by and hosted on G2.com.

Response from Michael Chalberg of KORONA POS

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Glad our support team has been helpful Gary! We have mobile checkout tablets if you're interested and we're working on improving our mobile app and will let you know when the latest version is released.