Everything from design to build to deployment to testing,all are integrated in a single platform which reduces the hurdles faced by we developers. Low code platform with place to analyse bot performance are really helpful in real time monitoring. Review collected by and hosted on G2.com.

Adding templates and images for enumeration list entity needs some additional work which could be taken care of. More features for IVR will be cherry on cake if available.Try to add an inbuilt non relational database also along with existing database. Review collected by and hosted on G2.com.

The most valuable aspect of the Kore.AI platform ecosystem is how easy it is to develop solutions using its low-code and no-code features, while still offering the flexibility for customization through pro-code capabilities. Additionally, it supports integration with various middleware systems like botkit and webSDK, among others. Kore.ai strikes an ideal balance between low-code/no-code tools for quick development of virtual agents and automation systems, and giving developers the control they need for more advanced customization. Review collected by and hosted on G2.com.

From a business perspective, I don't find any features in Kore.ai that I particularly dislike. On the other hand, as a developer, I have observed that new support tickets may occasionally take some time to be addressed. Still, considering how mature the Kore.ai platform is and the size of its client base, some delays are understandable, especially when weighed against the extensive feature set it offers. Review collected by and hosted on G2.com.

Integration with other apps and simple UI. It is so simple as it is having a straight forward approach in developing the bot.Implementing the bot is also so simple, all you need is a url thats all. Customization of the bot is a highlight. Review collected by and hosted on G2.com.

Not much but a little improvement is needed in processing the utterances and training the bot. Review collected by and hosted on G2.com.

I recently completed the Conversational AI course using Kore.AI and also built a few projects based on what I learned—and I have to say, I genuinely loved the experience.

What stood out to me the most was how easy and intuitive the platform is. Even as someone still growing in the AI space, I found it incredibly helpful for understanding how conversational bots work. The tools and features are well thought out, and the platform gives you a lot of flexibility whether you're working with no-code or diving into custom logic.

The course itself was well-structured, and the hands-on approach helped me apply what I learned directly into real-world projects. I especially appreciated how Kore.AI supports integration with various systems and offers strong NLP capabilities—it made my bots feel smart and responsive.

Overall, Kore.AI has been a game-changer in my learning journey. If you're exploring conversational AI, I highly recommend giving it a try. It’s not just a tool—it’s a complete ecosystem for building intelligent, scalable, and impactful AI solutions. Review collected by and hosted on G2.com.

While I really enjoyed using Kore.AI and found it very useful for learning and building projects, there are a few small things that could be better. Some advanced features take a bit of time to understand, and the interface can occasionally feel slow when working on complex bots. Also, having more flexibility in the free tier would be great for learners. But overall, it’s a solid platform and I’d still highly recommend it! Review collected by and hosted on G2.com.

As a software developer, what I appreciate most about Kore.ai is its comprehensive conversational AI platform that simplifies the entire bot building lifecycle. I particularly value the ability to design, train, deploy, and analyze virtual assistants all within a single environment. The flexibility it offers to integrate Large Language Models (LLMs) and combine their strengths with the platform's proprietary NLU (Natural Language Understanding) models is a huge advantage. This allows me to quickly create robust, scalable, and contextual conversational experiences, significantly reducing development complexity and accelerating time-to-market. It's a powerful tool for orchestrating complex, enterprise-level bots Review collected by and hosted on G2.com.

As a developer, what I dislike most about Kore.ai is that, despite its great power and abundance of features, the platform can sometimes feel too complex or a bit rigid when I try to make very deep customizations or utilize agile development workflows. Review collected by and hosted on G2.com.

I like Kore.AI for its strong capabilities and excellent integration options, which are essential for serious AI automation projects. The powerful NLU ensures accurate understanding of user intent, while the flexible low-code platform makes it easy to build, scale, and deploy enterprise-grade conversational bots quickly with minimal development effort. It also automates support and workflows across channels while seamlessly integrating with enterprise systems. Moreover, using Kore.AI alongside CRM systems, ticketing tools, and internal workflows enhances real-time conversational experiences. Review collected by and hosted on G2.com.

Some advanced features have a learning curve for new users, and the documentation should be more transparent and detailed to make onboarding and planning easier. Advanced features would be easier to use with more detailed, use case-driven documentation, clearer examples, and stronger in-product guidance for complex workflows and integration. Review collected by and hosted on G2.com.

Strong NLU engine and easy-to-scale visual bot builder. Review collected by and hosted on G2.com.

Pricing/licensing is often flagged as expensive, particularly for smaller teams or for enterprises when compared with some competitors. This tends to be even more noticeable at scale. Review collected by and hosted on G2.com.

It offers a complete AI-based conversational AI platform where we can design bots, train NLU, integrate with backend systems, and monitor performance all in one place. This gives developers the flexibility to customize as needed. Review collected by and hosted on G2.com.

Nothing as of now—I don’t dislike anything about Kore.AI at this time. Review collected by and hosted on G2.com.

Kore.ai is easy to use, flexible, and helps automate tasks efficiently. Review collected by and hosted on G2.com.

There isn’t much to dislike, but improving the documentation and onboarding experience would make it even better. Review collected by and hosted on G2.com.

The platform allows you to create complex conversational flows with ease, requiring minimal coding. It also offers built-in support for multiple channels. The natural language processing is reliable, and the user interface is straightforward and user-friendly for both developers and business users. Review collected by and hosted on G2.com.

At times, the user interface feels somewhat clunky, particularly when handling large bot flows. Additionally, debugging more complex conversations is not always intuitive, and I find that the documentation lacks sufficient detail for advanced use cases. Review collected by and hosted on G2.com.