Kore.AI Reviews & Product Details

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with an AI agent platform and no-code tools for custom development and deployment at Enterprise scale. Kore.ai takes an agnostic approach to model, data, cloud and applications used, giving customers freedom of choice. Trusted by over 500 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe. Visit Kore.ai to learn more.

Product Website

Seller

Kore.ai

Discussions

Kore.AI Community

Languages Supported

Arabic, Catalan, German, English, Finnish, French, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Marathi, Malay, Dutch, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Tamil, Telugu, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Product Description

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.

Overview by

Abhijit Balkrishna Mhetre

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Kore.AI Media

Real-time analytics showing usage by channel, intent, behavior

Kore.ai Bots platform supports the following types of tasks with different use cases

Bring customers and brands together through personalized, omnichannel experiences

Kore.ai Dialog Tasks represent a full conversational flow between a user and a bot with a network of nodes that are connected using conditions.

Kore.ai Knowledge Graph (KG) helps you turn your static FAQ text into an intelligent, personalized conversational experience. It goes beyond the usual practice of capturing FAQs in the form of flat question-answer pairs.

Visualizing how end-users are expected to interact with the bots is a very essential exercise in building successful bots

Official Downloads

(3)

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Building Agentic AI for Enterprise Workflow Efficiency

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Jyothika S.

Software Engineer

Small-Business (50 or fewer emp.)

10/30/2025

Guest users or non-business users of the software, not included in G2 scores.

"Well-Organized Training with Clear Structure and Thoughtful Assignments"

4.5/5

What do you like best about Kore.AI?

The training is well organized, featuring a clear structure and thoughtfully designed assignments. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Everything is fine; there is nothing I dislike. Review collected by and hosted on G2.com.

Gowtham R.

Project engineer

Small-Business (50 or fewer emp.)

10/31/2025

Guest users or non-business users of the software, not included in G2 scores.

"“Powerful Platform with a Steep Learning Curve”"

4.5/5

What do you like best about Kore.AI?

I really like how Kore.ai offers a no-code conversation designer — it makes building and customizing chatbots super easy without needing deep technical skills. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

I find that Kore.ai can feel a bit complex at first, especially when navigating advanced features or integrations. Review collected by and hosted on G2.com.

Vinay kumar K.

Business Development Associate

Mid-Market (51-1000 emp.)

5/27/2025

"Kore.ai is the best platform for AI powered Virtual assistants."

4.5/5

What do you like best about Kore.AI?

Enterprise integrations for multiple 3rd party platforms which makes work better. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Due to frequent updates in kore.ai platform Review collected by and hosted on G2.com.

Diego Abraham V.

RPA Developer

Small-Business (50 or fewer emp.)

11/3/2025

"Kore.ai DEveloper"

4.5/5

What do you like best about Kore.AI?

the ease with which external platforms can be connected to kore.ai and managed as a multi-function orchestrator Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

that some tools are not yet 100% proprietary and that in some parts of development, workflow updates are slow. Review collected by and hosted on G2.com.

SUJAN K.

Programmer analyst trainee

Computer Software

Enterprise (> 1000 emp.)

10/29/2025

Guest users or non-business users of the software, not included in G2 scores.

"Feature-Rich and User-Friendly, But Multi-Entity Support Needs Work"

4/5

What do you like best about Kore.AI?

Easy to use the platform. And lots of features Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Platform issue. Mainly while using multiple entities Review collected by and hosted on G2.com.

Gangineni C.

Junior Software Engineer

Mid-Market (51-1000 emp.)

2/25/2025

"Advanced Technology"

5/5

What do you like best about Kore.AI?

Features in kore.ai was really very amazing. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

The platform is little bit slow while implementing any task. Review collected by and hosted on G2.com.

Hemanth B.

Software Developer

Small-Business (50 or fewer emp.)

10/17/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

Guest users or non-business users of the software, not included in G2 scores.

"All Training Sessions Are Helpful, Nothing to Dislike"

4/5

What do you like best about Kore.AI?

All training session all helpfull. So Greatfull. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Nothing such to dislike everything is ok. Review collected by and hosted on G2.com.

Kunal T.

Technical Architect

Enterprise (> 1000 emp.)

7/22/2025

"Kore.ai BOT Training Experience"

5/5

What do you like best about Kore.AI?

The instructor was really helpful in understanding the BOT implementation concepts using multiple examples.

Overall the kore.ai platform is quite user friendly and its quite easy to deploy a bot and publish it to production using kore.ai Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

The kore.ai platform is sometimes unstable and causes glitches while saving any configurations. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/4/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Powerful Customization, But Needs More Reliable Support and Fewer Bugs"

4/5

What do you like best about Kore.AI?

Integrated platform starting from low-code / no-code to deep customizations using scripting. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Bugs. I feel that there is big time pressure to deliver new capabilities to the market and limited time for testing and training the support teams which are still not reliable in providing solutions. Review collected by and hosted on G2.com.

Shivani V.

AI developer

Mid-Market (51-1000 emp.)

11/8/2024

Guest users or non-business users of the software, not included in G2 scores.

"Exploring the future for businesses"

4.5/5

What do you like best about Kore.AI?

The motive of the product that benefits both the sides, to run the businesses smoothly and the users to have a user friendly conversations Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

The documentation to make it easier enough for the developers to search for the required things, and make the information icon for few important things which would be useful for amateur developers to start with Review collected by and hosted on G2.com.

Response from Srinivas Borra of Kore.AI

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Hey Shivani,

Thank you for sharing your insights! We’re glad to hear that Kore.ai’s focus on benefiting both businesses and users through seamless conversations is working well for you. We also appreciate your suggestion about improving documentation and adding more guidance for developers—this is valuable feedback for making the platform even more accessible, especially for beginners. It’s great to know that the platform is helping you understand and analyze user requests to improve business outcomes!

Cheers,

Team Kore.ai :)