Kore.AI Reviews & Product Details

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with an AI agent platform and no-code tools for custom development and deployment at Enterprise scale. Kore.ai takes an agnostic approach to model, data, cloud and applications used, giving customers freedom of choice. Trusted by over 500 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe. Visit Kore.ai to learn more.

Product Website

Seller

Kore.ai

Discussions

Kore.AI Community

Languages Supported

Arabic, Catalan, German, English, Finnish, French, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Marathi, Malay, Dutch, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Tamil, Telugu, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Product Description

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, the Middle East, Japan, South Korea, and Europe.

Overview by

Abhijit Balkrishna Mhetre

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Kore.AI Media

Real-time analytics showing usage by channel, intent, behavior

Kore.ai Bots platform supports the following types of tasks with different use cases

Bring customers and brands together through personalized, omnichannel experiences

Kore.ai Dialog Tasks represent a full conversational flow between a user and a bot with a network of nodes that are connected using conditions.

Kore.ai Knowledge Graph (KG) helps you turn your static FAQ text into an intelligent, personalized conversational experience. It goes beyond the usual practice of capturing FAQs in the form of flat question-answer pairs.

Visualizing how end-users are expected to interact with the bots is a very essential exercise in building successful bots

Official Downloads

(3)

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Mahesh K.

Senior Software Engineer

Enterprise (> 1000 emp.)

10/30/2025

"Excellent Conversational AI with Strong NLP and GenAI Capabilities"

5/5

What do you like best about Kore.AI?

Kore.ai stands out for its accuracy in understanding user intent, easy-to-use visual tools, and seamless integration of Generative AI with enterprise systems. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Kore.ai is powerful but has a steep learning curve and can feel complex when managing large or advanced bots. Review collected by and hosted on G2.com.

Neha K.

RPA Engineer

Enterprise (> 1000 emp.)

10/24/2025

Guest users or non-business users of the software, not included in G2 scores.

"It was good"

5/5

What do you like best about Kore.AI?

It is easy to learn.Easy for integration Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

1. No option to delete any unwanted stuffs like message/confirmation etc

2.Sometimes page dont respond quickly. Review collected by and hosted on G2.com.

What problems is Kore.AI solving and how is that benefiting you?

IKore.ai is a versatile tool that caters to a wide range of use cases. Whether you're in the banking industry, medical practice, or IT services, Kore.ai has got you covered. It's not just limited to a specific type of business or problem, but has the ability to solve most use cases across different organization's needs. This flexibility is a huge plus, as it allows businesses to tailor their AI solutions to their unique requirements. Review collected by and hosted on G2.com.

Sagnik C.

Market Research Analyst

Information Technology and Services

Enterprise (> 1000 emp.)

8/25/2025

"Review of Kore.AI (Reimagine the enterprise with Kore.AI)"

4.5/5

What do you like best about Kore.AI?

Kore.AI stands out for its highly intuitive and AI-driven conversational platform. I like how it enables seamless automation across multiple channels, integrates smoothly with enterprise systems, and provides low-code/no-code tools for building intelligent virtual assistants. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

There is no reason to dislike it, I would say sometimes the platform feels a bit complex at the beginning, and it takes time to learn all the features. A few integrations also need extra effort to set up. But once you get used to it, it works really well. Review collected by and hosted on G2.com.

Atilio L.

Developer

Mid-Market (51-1000 emp.)

11/4/2025

"Great API Integrations, But Support and Bugs Need Improvement"

3/5

What do you like best about Kore.AI?

The platform is built around API integrations. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Occasionally, there are bugs or certain features that do not function properly, and the support team at Kore is not always able to provide a solution. Review collected by and hosted on G2.com.

Wissam E.

AI Automation Intern

Mid-Market (51-1000 emp.)

8/12/2025

Guest users or non-business users of the software, not included in G2 scores.

"Smooth and very clean"

4.5/5

What do you like best about Kore.AI?

The design and the features which do not necessarily need someone to write code Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

There are some bugs sometimes, in some fields after saving, it doesn’t save properly Review collected by and hosted on G2.com.

Dikshant T.

Assistant Manager Operations

Mid-Market (51-1000 emp.)

12/26/2023

"Product Review Based On Hindi AI Bot Experience"

2.5/5

What do you like best about Kore.AI?

The platform provide you ease to develop. Hoever, lots of required options inside are not working and are in development from long. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Most of the crucial required funclionality are misiing or are in development phase for hindi language. Review collected by and hosted on G2.com.

Response from Srinivas Borra of Kore.AI

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Hi Dikshant, Thank you for sharing your feedback regarding your training experience with Kore.ai and your thoughts on our platform. Our team is dedicated to delivering exceptional training experiences, and we're thrilled that it has been beneficial for you.

Ensuring the effectiveness and quality of our training programs is essential, and your positive feedback validates our efforts in this area.

Empowering businesses to efficiently manage knowledge and deliver exceptional customer experiences is a core focus for us, and we're thrilled to hear that our platform is making a positive impact in these areas for your organization.

If you have any further feedback or suggestions for improvement, please don't hesitate to reach out. We're committed to providing you with the best possible training and platform experience with Kore.ai.

Cheers

Team Kore.ai :)

Sujan Kumar S.

Programmer Analyst Trainee

Enterprise (> 1000 emp.)

10/24/2025

Guest users or non-business users of the software, not included in G2 scores.

"Easy to Build, But Platform Issues Need Attention"

4.5/5

What do you like best about Kore.AI?

Easy to build the flow and test the bot and many features are available. integration is also easy/ Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

Platform issue are more . Though the flow is proper platform issues are found whenever tested Review collected by and hosted on G2.com.

Syed Zahid H.

Consultant

Enterprise (> 1000 emp.)

10/25/2025

Guest users or non-business users of the software, not included in G2 scores.

"User-Friendly Platform with Powerful LLM Integration"

5/5

What do you like best about Kore.AI?

The platform stands out for its user-friendly interface, making it accessible even for beginners. I also appreciate how simple it is to create new conversations, as well as the integration of advanced LLM technology that consistently provides relevant answers. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

I haven't encountered any issues so far. However, I think Kore could consider increasing the 50,000 token limit provided with the standard edition. Review collected by and hosted on G2.com.

Sumeet S.

Senior Analyst/ Senior Software Engineer

Small-Business (50 or fewer emp.)

8/22/2025

"Review of Kore.AI"

4.5/5

What do you like best about Kore.AI?

1. It’s multi channel support - Which allows to deploy bots across different channels like websites, mobile apps, messaging platforms and even voice assistants.

2. Customization - offers lots of customization options, from building bots with no code to more advanced configuration for developers for deeper control Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

1. Complexity for beginners - the overall platform can be quite complex for someone who is new to chatbot development as it offers no code option

2. Pricing - it can be on higher end, especially for smaller businesses and startups. The cost might be a barrier Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/29/2025

Guest users or non-business users of the software, not included in G2 scores.

"Innovative AI Features, Occasional Glitches as App Evolves"

4.5/5

What do you like best about Kore.AI?

The combination of contact center features with AI, as well as the inclusion of search and automation AI, stands out to me. Review collected by and hosted on G2.com.

What do you dislike about Kore.AI?

I like all the features. However, there are times when it doesn't work as expected, likely because the app is constantly being improved. Review collected by and hosted on G2.com.