Drew V.
DV
Drew V.
Sr Account Representative
Small-Business (50 or fewer emp.)
"Kontent.ai Horizons event was well worth the travel."
4.5/5
What do you like best about Kontent.ai?

Kontent.ai being headless and API first definitely has a major advantage over other monolithic systems by using its "microservice architecture" and giving an experience that is fast to compose and deliver to channel visitors. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Adoptation to headless and getting clients to understand what "headless" truely is and what it can do for them can be a struggle. With a headless system this does put the responsibility onto the client and/or systems IT personnel to maintain several front facing platforms and tools vs one platform update. However, I do beleive this task is outweighed by the advantages of headless being omnichannel. Review collected by and hosted on G2.com.

Stephen A.
SA
Stephen A.
Head of Web
Mid-Market (51-1000 emp.)
"Kentico Kontent changing the Headless CMS Game"
4.5/5
What do you like best about Kontent.ai?

Kontent.ai works with so many different tech stacks from .NET, React, Angular, PHP, Android, etc. The Developer documentation is robust and getting started with the solution is very easy. My experience with the AE working with our company was phenomenal as he was incredibly responsive in helping get all our questions resolved. Additionally, the ability to utilize the developer mode for free during evaluation allowed us to create a solid POC before moving forward. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

I would love to see additional integrations formed with 3rd party vendors. Currently, the library of integrations is limited, however, I suspect this will grow as the platform grows in popularity. More of a personal grip that is not a major issue but I dislike the name. It is difficult when talking about the CMS internally as the name is Kontent but sounds like "Content" which often can confuse. We have been calling it Kentico. Review collected by and hosted on G2.com.

Lorris S.
LS
Lorris S.
Software Engineer
Mid-Market (51-1000 emp.)
"Great CMS, easy to use and to customize"
4.5/5
What do you like best about Kontent.ai?

I love how easy it is to customize components as much as I need to.

I use Kontent as a headless CMS with Next.js and the API is easy to configure, with a quick response time and efficient filtering.

I was also able to add a Cloudinary integration in a matter of minutes which is a nice bonus for my use case. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Not much I can think of.

Maybe a bit more typing on the JS SDK, it would be nice to have extended types for components containing other components instead of "Elements.RichTextElement". Review collected by and hosted on G2.com.

BV
Balu V.
Principal Software Engineer
Enterprise (> 1000 emp.)
"intelligent tool to quickly get it up and running"
5/5
What do you like best about Kontent.ai?

Great Design, well-thought-through content types elements. web spotlight is great. SDK support is good enough, type support for typescript is helpfull. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

No of operations to do a simple create is bit too many. create an item, lang variant, upsert,etc. why not just one call , that does everything behind the scenes, because most cases, all users want is upsert a record. I felt like the management sdk can be improved. Kentico main content and assets page search functionality can be improved, it takes a while when there are too many content items. Review collected by and hosted on G2.com.

Michael D.
MD
Michael D.
Principal Business Analyst
Enterprise (> 1000 emp.)
"One CMS to rule them all"
5/5
What do you like best about Kontent.ai?

It's super simple to model content as a semi technical business user. I love that I can get things started by building new models based on the marketing or business goals but also have my hands on how it works to ensure it will be easy to maintain. Having a tool likes this helps bridge gaps beetween business and IT. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

It can be kind of expensive, sometimes user roles have been less flexible than I would like, controlling who can edit what can be a little tricky if you don't plan far enough ahead. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"We are embracing Kontent.ai"
4.5/5
What do you like best about Kontent.ai?

Kontent.ai is a fast and efficient cloud-based CMS that offers an easy separation between content and code for website development. It allows content makers to use a simple and friendly online interface to edit website content. The codebase of the website can be version-controlled easily and relies on API calls for content. This also enables a choice of development platforms and languages.

We are now migrating all our websites to it, and the feedback from our content editors has been extremely positive also. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

More flexibility around environments would be an improvement. And the contributor field is a bit annoying because it causes email notifications, does not automatically set to the most recent editors, nor unset from them after items are published. There are a few other features we don't really use as well, like "Tasks". Review collected by and hosted on G2.com.

Jakub L.
JL
Jakub L.
Embedded User Experience Designer
Mid-Market (51-1000 emp.)
"I'm glad I got into the world of headless CMS with Kontent.ai"
5/5
What do you like best about Kontent.ai?

Kontent.ai e-learning stands out. The authoring app is pretty clean and straightforward for a rookie, and I've had a fair share of content management solutions over the last two decades. What I was desperately in need of was understanding what headless content infrastructure is all about, how to model content, how to build a single source of truth for all the company's content, and — more importantly — why! Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

I didn't find anything to dislike — I was ready to start thinking differently about content and content management, and learning the new, more semantic approach. Although I acknowledge that the prospect of beginning with a "blank canvas" might be daunting for many people out there looking for a modern, future-proof solution. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"User-friendly and great for managing multiple websites"
4/5
What do you like best about Kontent.ai?

The platform is user-friendly and it is easy to learn how to navigate it. Our team manages multiple websites and multiple external vendors, and it is easy to manage different accesses on the projects. It is great to be able to develop new code that is available for each website but to be able to manage each one separately, so you can push a new functionality on one website and not the other. Setting up personalized workflows has been great as well to help the management of new content production and to avoid things getting published by accident. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

No downsides found yet! Our team needs to learn to manage comments and tasks better, but that is not on the platform, we just need to set better internal processes. Review collected by and hosted on G2.com.

D'Arcy H.
DH
D'Arcy H.
Head of Digital Marketing and Automation
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great range of speakers, commercial, authoritative, loads of thought-leaders and great fun!"
5/5
What do you like best about Kontent.ai?

A technically advance product delivered easily into the business and its users. It just works! Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Suggestion - a 'recommendation' feature that crawls clients' sites and recommends specific partner apps that may be helpful, eg. Your site looks like it could use some help <insert app>. Review collected by and hosted on G2.com.

Response from Lauren Orlando of Kontent.ai

Thank you so much D'Arcy for such an amazing review & thank you for the feedback - we love to always hear from our clients and elevate our product as best we can.

Maria Paula S.
MS
Maria Paula S.
Cohen Information Booth Assistant
Enterprise (> 1000 emp.)
"Building an app"
5/5
What do you like best about Kontent.ai?

It is easy to use the tools in Kontent, the changes are showing up even faster, and is easy to explain to other people about how to use it since it is usable and user friendly Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

I honestly think it needs to be smarter when recognizing a pasted text since sometimes it has bullets but kontent recognizes them as squares and has to do it manually which takes longer. Review collected by and hosted on G2.com.