---
title: Kontent.ai Reviews
meta_title: 'Kontent.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 205 reviews by the users' company size, role or industry
  to find out how Kontent.ai works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 205
  scale: '5'
date_modified: '2026-08-05'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# Kontent.ai Reviews
**Vendor:** Kontent.ai  
**Category:** [Headless CMS Software](https://www.g2.com/categories/headless-cms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 205
## About Kontent.ai
Kontent.ai is the world’s first Agentic CMS and the only platform that helps organizations intelligently operate content at scale. By embedding AI agents into content workflows, Kontent.ai empowers organizations to automate operations, enforce governance, and accelerate time to market, without adding headcount. Kontent.ai features two core AI capabilities. The AI Agent is activated through natural language prompts and can execute complex tasks such as launching large-scale campaigns, restructuring content in bulk, or supporting content migrations, reducing the need for developer involvement.  Expert Agents operate as always-on, fully customizable digital teammates. Once created by using a natural language prompt, they trigger automatically, eliminating manual steps and ensuring consistency across processes. They can support business specific use cases, from enforcing brand and compliance standards to content audits and localization. You can integrate them with your existing tech stack to extend automation beyond the CMS and coordinate actions across systems. Multiple agents can also be combined to work together, eliminating workflow steps in complex tasks and reducing operational complexity.  Kontent.ai Agentic CMS helps you: - Expand to new markets faster - Improve team productivity - Reduce compliance risk - Improve content performance With a demonstrated ROI of 320%, Kontent.ai customers, including WebMD Ignite, Elanco, Zurich Insurance, PPG, and Oxford University, see measurable improvements in content velocity, operational efficiency, and risk reduction. Kontent.ai is a Microsoft partner recognized by Gartner and Forrester. Learn more at kontent.ai. 



## Kontent.ai Pros & Cons
**What users like:**

- Users find Kontent.ai to offer **ease of use** , facilitating smooth integration and efficient content management. (10 reviews)
- Users value the **user-friendly content management** of Kontent.ai, streamlining organization and enhancing productivity effortlessly. (9 reviews)
- Users commend the **helpful and responsive customer support** from Kontent.ai, enhancing their overall experience with the platform. (8 reviews)
- Users find the **easy integrations** with their website highly beneficial for organization and accessibility of content. (7 reviews)
- Users find Kontent.ai **intuitive and user-friendly** , making content management seamless and efficient for teams. (7 reviews)
- Flexibility (6 reviews)
- Users value the **seamless integrations** of Kontent.ai, enhancing efficiency and convenience in managing modular content. (5 reviews)
- API Integration (4 reviews)
- APIs (4 reviews)
- Content Modeling (4 reviews)

**What users dislike:**

- Users find the **learning curve steep** , struggling to adapt to the new layout and fully utilize the platform&#39;s power. (4 reviews)
- Users find the **limited features** of Kontent.ai restrict their formatting and positioning options significantly. (4 reviews)
- Users note the **missing features** in Kontent.ai, particularly lacking e-commerce options and comprehensive role profiles. (4 reviews)
- Users find the **CMS limitations** challenging, particularly with missing out-of-the-box tools and complicated workflows for large sites. (3 reviews)
- Users find a **steep learning curve** for new employees in navigating Kontent.ai, challenging their onboarding experience. (3 reviews)
- Content Management (2 reviews)
- Users find Kontent.ai to be **a bit on the expensive side** , despite having no functional issues. (2 reviews)
- Limited Customization (2 reviews)
- Users feel that Kontent.ai may be too focused on AI, neglecting **API issues** and multilingual item management. (1 reviews)
- Users feel that Kontent.ai&#39;s **API limitations** hinder flexibility, particularly regarding multi-language support and response improvements. (1 reviews)

## Kontent.ai Reviews
  ### 1. Very user friendly and intuitive!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelly W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2020

**What do you like best about Kontent.ai?**

All sections are accessible in logical sequence & easy to navigate.
Errors are usually advised before you can even preview your changes, this saves time.  
Even a team member with no previous experience could be easily onboarded to help with content, etc. for website - This was beneficial as working product was produced during limited timeframe.
Format allows for visually impactful working website + easy to update as needed in future.

**What do you dislike about Kontent.ai?**

In some sections, it was 4-clicks to edit or same to publish.  Understanding this is due to being down a few layers on the page, might be helpful to have a short cut?

**Recommendations to others considering Kontent.ai:**

Agree as a team early on a naming convention for all page base content, especially if you are adding multiple layers - this will help you directly narrow down to a specific section when searching.  Same for images, agree early on naming conventions for graphics.

**What problems is Kontent.ai solving and how is that benefiting you?**

Updating and maintaining our website, collaboratively between Corporate and Opco levels.  
Having a shared, easy to use platform that reduces onboarding time for team members to contribute while working under tight deadlines.

  ### 2. Good platform, great team.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Samuel S. | Cloud Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2020

**What do you like best about Kontent.ai?**

Kentico Kontent is just like every other good headless CMS out there; allows for rich content modelling, focuses on content workflows and importantly allows for it all to be interacted with through code. Where Kontent shines however, is in the team behind it. I am constantly impressed at how many 'new feature' emails I receive from the team, most recently being the 'Spotlight' feature which allows for content preview within the CMS - exactly what our marketing team were after. All the way through Kentico have been very receptive to our feedback, I'm excited to see what comes in the year ahead.

**What do you dislike about Kontent.ai?**

As an enterprise customer we make heavy use of automation in a number of our other platforms in order to keep consistently and have a strong governance. Kontent lacks the ability to manage users, teams and projects through an api which means there has to be a lot of manual work in order to get a project up and running. Additionally, although single sign-on is available, its a fairly basic setup. Again, as an organisation with a large user base it improves our operational teams lives when a product can integrate deeply with our identity provider. Better system management through and API and a richer single sign-on feature set would make Kontent perfect.

**Recommendations to others considering Kontent.ai:**

Talk to Kentico before purchasing. They have us many different ideas that we hadn't thought of before and even gave us time with their technical team which allowed us to evaluate their expertise in our chosen deployment area.

**What problems is Kontent.ai solving and how is that benefiting you?**

Our organisation has a large portfolio of websites, although our journey isn't complete, Kontent has allowed us to realise an easier world to manage all of them.

  ### 3. Okay experience using Kentico

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Kontent.ai?**

Kentico had a great user interface and user experience on the front end. The other great thing was the ability to easily edit material in the backend on the CMS.

**What do you dislike about Kontent.ai?**

One thing I dislike was the reporting and the email part of the CMS. The email could have been improved. Another thing that could be better was the ability to add more plug-ins to the platform. Another thing that could have been improved was how events were created.

**Recommendations to others considering Kontent.ai:**

I would suggest getting a great company to build your site.

**What problems is Kontent.ai solving and how is that benefiting you?**

I currently no longer use Kentico Kontent. I have switched organizations. There were a ton of great benefits however. We were able to manage a lot of providers and physical locations within the CMS.

**Official Response from Martin Danko:**

> Hi, thanks for your review!
What kind of improvements to reporting, emails, and events would you like to see? Recently we've released the audit log, and currently, we're working on a better user management.
Keep an eye on the changelog to stay up-to-date with the latest improvements.

  ### 4. Kentico Kontent is an awesome CMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Kontent.ai?**

The visual website editor in combination with a headless CMS, is very powerful and easy to understand. It makes creating new sites a breeze!

**What do you dislike about Kontent.ai?**

The interface could be slightly cleaner at some points.

**What problems is Kontent.ai solving and how is that benefiting you?**

Landing page generation

**Official Response from Martin Danko:**

> Hi thanks, thanks for your review. I'm glad that you like Web Spotlight. We're constantly making small changes to improve the UI and overall user experience.

  ### 5. Great CMS for large websites or big organizations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Kontent.ai?**

Kentico has some outstanding customization options and a relatively intuitive interface. We had some trouble finding Kentico developers but found a lot of help through Kentico's support team.

**What do you dislike about Kontent.ai?**

Unless you work in a big corporation or need to maintain large websites, you may find the price point for Kentico CMS too expensive. The biggest downfall is probably the steep learning curve compared to other CMS alternatives. To take full advantage of the system training and potentially certification are required.

**Recommendations to others considering Kontent.ai:**

Make sure you evaluate alternatives if you're not sure about all the options that Kentico offers and if your organization has use for.

**What problems is Kontent.ai solving and how is that benefiting you?**

Kentico helps us create, stage, and publish web content as part of a headless architecture. We're also using Kentico EMS to automate specific marketing campaigns.

**Official Response from Martin Danko:**

> Hi, thanks for your review.
I understand that transition from a traditional CMS to headless CMS may be challenging. Therefore, to speed up the onboarding and help our customers bridge the gap when switching to headless CMS, we've introduced professional services and E-learning.

  ### 6. We are in the beginning of the migration process and it can be a bit confusing at first.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Kontent.ai?**

The DRY property from programming is being implemented in Kentico.

**What do you dislike about Kontent.ai?**

The migration itself of all of the articles - this needs a better process with more guidance.

**What problems is Kontent.ai solving and how is that benefiting you?**

Not there yet.

**Official Response from Martin Danko:**

> Hi there, can you please elaborate on the migration topic? What guidance would help you? What processes can we improve in this manner?

  ### 7. Kontent has given us the flexibility to react to business and market demands

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emma P. | Head of Group Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2020

**What do you like best about Kontent.ai?**

The ability to simply reuse or duplicate and then amend already created content is hugely beneficial. This saves a lot of time when it comes to the creation of new pages or components and makes it much easier to rollout website update consistently across the website where a component is shared.

Kontent also includes a number of collaboration tools which support working with my colleagues as well as my own task management. Being about to come back to a task, add notes and allocate it to team members makes website maintenance more manageable alongside other marketing activities as you're able to pick up where you left off much more easily.

The filtering and navigation of our components is also very useful, searching by keyword, narrowing down my selection by the type of component makes it quick to find when I'm looking for.

**What do you dislike about Kontent.ai?**

Within our deployment of Kontent it is not currently possible to preview changes as they are made and publishing the page or component is required - as a result, there have been occasions where further amends have had to be made.

**What problems is Kontent.ai solving and how is that benefiting you?**

Flexibility and the ability to react to the business demands is the greatest benefit, I am no longer dependent on development time to make a number of changes and it allows me to react faster.

  ### 8. Kentico is a good choice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jean M. | Media Director at ACF Fiorentina, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2021

**What do you like best about Kontent.ai?**

Practical and useful content editor, ready to be integrated with external sources

**What do you dislike about Kontent.ai?**

Maybe some improvements in the mobile view for editors

**What problems is Kontent.ai solving and how is that benefiting you?**

We complitley changed our website and app. Both are based on same Cms Kentico

**Official Response from Martin Danko:**

> Hi Jean, thanks for your review!
What improvements in the mobile view would you like to see?
We've released the new UI earlier this year, and more usability improvements are on the way.

  ### 9. Headless CMS for marketers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Kontent.ai?**

Web Spotlight is a great feature to preview your content

**What do you dislike about Kontent.ai?**

It is easy to use but sometimes feels slow.

**What problems is Kontent.ai solving and how is that benefiting you?**

Nontechnical users can create landing pages easily without a coder.

**Official Response from Martin Danko:**

> Hi there, thanks for your review. I'm glad that you like Web Spotlight!

  ### 10. Good Content Management System

**Rating:** 4.5/5.0 stars

**Reviewed by:** AKASH C. | Senior Software Engineer, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about Kontent.ai?**

Easy to use interface, Preview Option is fantastic

**What do you dislike about Kontent.ai?**

Lots of options should be grouped in categories

**Recommendations to others considering Kontent.ai:**

Good app for content management easily integrate with .net , java applications

**What problems is Kontent.ai solving and how is that benefiting you?**

We have used for our ecommerce portal, it is very easy to manage static pages and static content inside the application

**Official Response from Martin Danko:**

> Hi Akash, thanks for your review!
Can you please elaborate a little bit more on "Lots of options should be grouped in categories", what options do you have on your mind?

  ### 11. ST review of Kontent

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Kontent.ai?**

ease of use and management of content in Kontent

**What do you dislike about Kontent.ai?**

It doesn't allow for as many customizations

**What problems is Kontent.ai solving and how is that benefiting you?**

Marketing teams ability to manage and update content

**Official Response from Martin Danko:**

> Hi there, what type of customizations are you missing?

  ### 12. Flawless content creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Štefan C. | Digital Business Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2021

**What do you like best about Kontent.ai?**

Flawless content modelling and content creation process.

**What do you dislike about Kontent.ai?**

Asset management as such is not a strong part of Kentico Kontent, but this won´t last for long.

**Recommendations to others considering Kontent.ai:**

Try a demo, ask for consultation and you will find that with Kentico Kontent, there are no more content issues.

**What problems is Kontent.ai solving and how is that benefiting you?**

The whole content creation process in one place. From brief to publication including planning, scheduling and extensive collaboration.

**Official Response from Martin Danko:**

> Hi Stefan, thanks for your review!
You're right - advanced asset management is coming later this year.

  ### 13. Nothing but good overall experience and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marco K. | Frontend Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Kontent.ai?**

I love the support, the API output. THe user experience

**What do you dislike about Kontent.ai?**

There is no way to force default values for instance. Content item fields could have more options.

**Recommendations to others considering Kontent.ai:**

Look for if your users have experience with a headless CMS. When they come from a traditional CMS background- it might come somewhat as a surprise.

**What problems is Kontent.ai solving and how is that benefiting you?**

Currently working for a client migrating their platform to Kentico.

**Official Response from Martin Danko:**

> Hi Marco, thanks for your review! 
Having default values for elements is something that we're considering as a future improvement. Keep on an eye on our Roadmap.
Recently we've released the limitations for taxonomies. What other options would you like to see? 

  ### 14. A great Headless CMS for both developers and content editors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2020

**What do you like best about Kontent.ai?**

Kentico Kontent is a straightforward platform that makes it easy for content editors to create, edit and collaborate on different types of content. At the same time, the platform is easy to set-up from a technical standpoint, with easy to configure content models and a wide-array of of SDKs  to help you handle data fetching, data migration, backups, ect...  This is on top of the amazing Kentico support team, who are always available to answer any questions you might have.

**What do you dislike about Kontent.ai?**

Some of the initial hurdles we struggled with when implementing our new website Kentico Kontent had to do with migrating sections of the old site that were very dependant on the tree-hierarchy model we were used to seeing in more traditional CMS. At the time, the platform wasn't well set-up to accomodate this requirement given that it fully embraced the Headless flat-hierarchy approach to content structure ( i.e it was hard for content editors to visualise the whole sitemap and see how pages could be nested below one another). Since then, the platform has made significant improvements in terms of  bridging the gap between the Headless CMS and more traditional CMS with features like WebSpotlight.

**What problems is Kontent.ai solving and how is that benefiting you?**

After having had the experience of being hamstrung by a custom platform with limited support, we wanted the flexibility to choose best-of-breed micro-services and not be locked into an all-in-one CMS. Kentico Kontent gives us the scope to expand content beyond the web and leverage new technology as it emerges. It also provides us with an ideal platform to manage a wide range of content meant for different channels, with great editing and collaboration features.

  ### 15. Kentico Cloud - the future of Content Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marko J. | Marko Janda, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Kontent.ai?**

Slick UI, simple to set up for content distribution to various platforms, easy to integrate into existing systems

**What do you dislike about Kontent.ai?**

At the moment, I don't find any feature or functionality lacking in usual use cases. The previous versions have been greatly improved and I'm not having any dislikes about the product at the moment.

**Recommendations to others considering Kontent.ai:**

Make sure your content is properly structured before starting the project, re-use components whenever available.

**What problems is Kontent.ai solving and how is that benefiting you?**

Separating content from the integrated system, allows distribution of content to hundreds of environments with small amount of effort needed.

  ### 16. Very cool Headless CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Kontent.ai?**

Kontent has a very easy to use interface for building complex data structures. It's easy to use for developers; it's easy to use for business users. I like the fact that there are a pre-defined datatypes available to use, while still having the ability to create custom data elements.

The delivery API is very fast and is easy to implement.

**What do you dislike about Kontent.ai?**

I don't like the fact that for rich text content, the only format available is HTML. I would prefer if there was a flag that would allow me to request that content as Markdown (or something like that).
It also feels like the JSON response from the delivery endpoint is also larger than needed.

**What problems is Kontent.ai solving and how is that benefiting you?**

We were trying to decouple the content that was being created from the display of this content. Kentico Kontent allows us to define all of our data / pages in one location and then allow the web developer to display this as desired on-screen. Content editors can change the content at any point without worrying about code; developers can write web applications against a well defined API and not worry about the content.

  ### 17. Flawlessly manage relevant content with Kentico Kontent.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Muhammad S. | Network Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2020

**What do you like best about Kontent.ai?**

Its formidable administration tool is cooperative and easy to use, highlighting some of its multilingual functions, which is what I like the most, since it promotes development in economic operations in different languages, contributes to the complete life cycle of some content particularly from my company, intuitively includes a well-documented delivery API and an integration of any stack system from any digital experience with it.

**What do you dislike about Kontent.ai?**

It offers an unprofitable subscription package for small projects, analyzing that it is not suitable for organizations with low labor performance, considering its high cost of starting the software functionality that even medium-sized companies cannot pay the necessary requirements for the process of operation, and finally we can highlight that kentico kontent does not have electronic data forms, which makes its management of notification information somewhat vulnerable.

**Recommendations to others considering Kontent.ai:**

We could say that it is a full text editor of some specific content, it has an easy integration to all our servers and applications, its api library makes its delivery of administrative results in your company fast, this allows marketing to have a better content and that enterprise workflows may not require any developer involvement, which brings convenience thanks to the automated system, making designers more focused on what they generally do best, which is to create engaging online experiences for that they can see according to any channel, to obtain more clients from their companies for various reasons.

**What problems is Kontent.ai solving and how is that benefiting you?**

it is effective for our company, since it offers a content solution that provides all organizations with a life cycle, it has a highly complex system, which performs the necessary services, since it allows the marketing experts of our company to focus more in its creation of experiences in attractive lines due to its forceful or rather easy administration tools, certifying a good result in a general sense, we can mention that we also use it to index documents and customizable models.

  ### 18. Kentico does its job well, but with a few features that that are missing or seem half baked

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Kontent.ai?**

Support was pretty responsive, core service works well and is fast. API is powerful.

**What do you dislike about Kontent.ai?**

API documentation could be better. The system for managing multiple environments with the CLI tool for migrating between seems half baked. I got stuck in a spot where I basically needed to swap my "Development" and "Production" environments and had to write fragile code to migrate from one to the other.

**What problems is Kontent.ai solving and how is that benefiting you?**

Content management. Benefits are that our client had direct control over the content which meant we didn't need to slow down to get approved copy or content.

  ### 19. short review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luka . | backend developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about Kontent.ai?**

ease of use and inputing content. User can create complex content (with inline content of different type) ractically wihtout treining. Very intuitive.

**What do you dislike about Kontent.ai?**

Nothing, really. It can be slow at times?

**What problems is Kontent.ai solving and how is that benefiting you?**

Content and multimedia data storage for tens of websites. Centralization and ease of control of content

**Official Response from Martin Danko:**

> Hi Luka, thanks for your review!
We're continuously working on performance improvements. Let us know if you find any particular part of the app slow. The fastest way is to ping our support team via built-in live chat.

  ### 20. Leverage Kentico Kontent for your next generation content needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian M. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2019

**What do you like best about Kontent.ai?**

Kentico Cloud is a rapidly evolving product that is consistently adding new features. But the part I like the most about the platform is the absolute speed at which the Kentico Cloud API delivers content to our applications. It is faster than I thought possible.

**What do you dislike about Kontent.ai?**

Sometimes the user interface is less than stellar when it comes to large implementations with many content items. It is totally workable don't get me wrong, with with hundreds or thousands of items it feels a bit clunky at times. But this is minor in the overall user experience, and honestly all other headless cms interfaces have this issue at times.

**Recommendations to others considering Kontent.ai:**

Leverage the open source contributions that Kentico Cloud provides in terms of the boilerplates, SDKs, getting started samples. They have something for all the major platforms. I especially like the .net MVC getting started path for developing websites with Kentico Cloud. The headless approach allows for full freedom as a developer. 

**What problems is Kontent.ai solving and how is that benefiting you?**

At my company we needed to launch a new website fast. Using Kentico Cloud allowed us to deliver the project in under two weeks from start to finish because our marketing team was able to concentrate on the full content model and content curation process without having to wait for development. In fact the development process started after all of the content was complete. That never happens!

  ### 21. Exciting new headless CMS with great user experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Kontent.ai?**

The ease of use of the CMS interface is the really good

**What do you dislike about Kontent.ai?**

It can get complicated in terms of no in line view of what you are doing before you publish but i think this development is coming soon

**Recommendations to others considering Kontent.ai:**

Plan out your objectives for the kontent system as to which other systems you may need to use kontent with in the business

**What problems is Kontent.ai solving and how is that benefiting you?**

Currently it was bringing all our websites onto the kontent platform which means stability. Next is a personalisation plug in to help improve our user experience

  ### 22. Kentico Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** kevin m. | IT infrastructure supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2020

**What do you like best about Kontent.ai?**

Love how flexible it is to use the product. Right now we are using it only as a headless CMS but will soon be expanding into the other integrations. The pricing is straight forward. One thing the team liked is how the content is organized into one giant pool. The SDK was easy to work with and provided us flexiblity to cache results in our own CDN to reduce billing on there platform

**What do you dislike about Kontent.ai?**

There is not much I can think of off the top of my head. Overall after pre-sales we did feel a little rough hand off between our account manager and sales staff.

**Recommendations to others considering Kontent.ai:**

Make sure you understand how much your website will be asking for content from API this will impact final bill

**What problems is Kontent.ai solving and how is that benefiting you?**

We were looking to get on a stable hosted SaaS headless CMS platform. Our old headless CMS was a self hosted open source project which was unable to keep up with bug fixes and cost us a lot of labor during upgrades to there product. The old product had quite a few bugs which did not allow the business to manage content on there own. There was also not a defined workflow or approval process

  ### 23. Amazing for the little and huge projects, more challenging for mid level clients

**Rating:** 4.5/5.0 stars

**Reviewed by:** Billy W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2020

**What do you like best about Kontent.ai?**

The speed and ease of development, coupled with the ongoing features being added make Kontent stand out. The development team leading in areas such as SSG's is also impressive. Scaffolding projects for smaller clients is absolutely rapid, and there are now features that allow you to scale out these projects more rapidly. The roadmap has also helped me plan for what is coming and allow me to better compare it to other competitors. The API has also been easy to use, both when developing new tools, or using it directly. We have used it both in JS and .NET and both experiences have been top class in comparison to others.

**What do you dislike about Kontent.ai?**

It feels like a walled garden for the best features. The enterprise level of $999 is understandable, but extremely expensive in comparison to other competitors. To be able to unlock enterprise level features by only contributing at least $12,000 a year is just out of reach for many, many businesses. What's more as an early adopter developer, it feels like a slap in the face, as we cannot develop enterprise level features which prevents us from accurately budgeting out client projects without taking out an enterprise plan. Also the number of times I say 'updating content in kontent' is ridiculous and does end up causing confusion with clients.

**Recommendations to others considering Kontent.ai:**

Do not be scared off using a Headless CMS, but make sure you understand the importance of content structure in creating a successful product.

**What problems is Kontent.ai solving and how is that benefiting you?**

Quickly scaffolding out sites to allow us to deliver MVPs quicker, whilst also freeing up our text stack to make sure our developers are using the most relevant and productive tools they can. It is also allowing us to approach projects in different ways. For example, we can now look at planning out the future of products at a wider level than just a website, and instead start planning content for multiple platforms in 2-5 years time, not just for the initial delivery.

  ### 24. Kentico is a great way to upload freelance work.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris L. | Freelance Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Kontent.ai?**

The ease of use and understandability of the platform. It's very straightforward and I can easily filter the results of what I'm looking for. The fact that I no longer have to exchange emails with attachments. I love being able to filter the results to just my assignments, for example. And if I want to check on a past project, I can search for the title of it. We can assign steps and contributers to a project, so when I'm done the writing phase, I assign it back to my boss, who makes sure the assignment hits the necessary topics. After that, she can easily assign it over to the editor. If the editor needs changes made, he will assign it back to me. It couldn't be simpler.

**What do you dislike about Kontent.ai?**

Formatting a Word document sometimes seems a little frustrating and more confusing than it should be. It also seems like the formatting could be more consistent. I don't understand sometimes why things break the way they do, like a new paragraph versus just another line. Also, sometimes loading time is a little frustrating, or it doesn't load at all. 

**Recommendations to others considering Kontent.ai:**

Don't have too many tabs open when using it, because it seems like the initial load time sometimes takes a while. 

**What problems is Kontent.ai solving and how is that benefiting you?**

I work for a freelance company online and I'm able to easily find my assignments from them, and turn them in once they're complete. It's made our exchanges much simpler, as I no longer have to email them attached Word documents, and it's easy to get their feedback right back on the same platform. 

  ### 25. Excellent Content-as-a-Service product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rick M. | Digital Marketing Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Kontent.ai?**

There are many CaaS products out there in the market with all of them offering similar feature sets. Kentico Kontent stands out as one of the best. The UI is very simple and intuitive enabling editors to get up and running quickly and easily. 
Great strides have been made by the Kontent team to enhance and refine the selection of APIs plus the plugins and connectors for static site generators (e.g. Gatsby) and GraphQL, enabling developers to make use of the latest and greatest technologies to deliver fast and immersive front ends. Custom extensions have enabled us to collaborate with complimentary systems across DAM, ecommerce and optimisation to produce strong platforms for our clients.
The team are highly responsive and their continuous contact and interaction with the community enables them to focus on important features which are quickly delivered.

**What do you dislike about Kontent.ai?**

There isn't much to dislike with the product. Any of the gripes we had with the product have quickly been resolved and the team is very receptive to feedback to plug any gaps. 
Some work is required on the multiple workflows - a requirement sought after by enterprise clients. While there are ways to achieve the same result, a simpler feature is an essential.

**Recommendations to others considering Kontent.ai:**

Do your homework on the products that are out there. Comparing on features is not as useful due to the nature of these products. Instead, focus on the bigger picture and how this can fit within your ecosystem. Consider the APIs and integration with GraphQL and front end technologies. 

**What problems is Kontent.ai solving and how is that benefiting you?**

For many of our clients, legacy systems have become unwieldy and limitations on omni-channel delivery and performance have forced clients to begin the lengthy process of digital transformation. 
Kentico Kontent has been key in helping to support the transition to decoupled architectures, often beginning with smaller projects before moving into wider adoption. 
The flexible nature of the plans enables us to spin up smaller sites and proof of concepts before scaling out across digital landscapes to transform the channels used by the client (and introduce new channels). The separation of content (and CMS functionality in general) from the presentation layer has enabled us to embrace the modern tech that our bespoke digital products have been utilising for years, delivering big wins in performance and SEO across our client base.
Most importantly, the use of Kontent and the architectural approach it brings delivers wider-reaching cost-savings across development, infrastructure, maintenance and scalability.

  ### 26. Coming from Drupal guy :)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Kontent.ai?**

The flexibility overall and the intuitive nature of the admin interface. It really seems that you have thought of everything!

**What do you dislike about Kontent.ai?**

Nothing, in particular, to report here with regards to feature set and capabilities. I think it'll just be a learning curve as we do more with Kontent. Also, the licensing cost may be an issue for smaller clients or non-profit organizations who are used to a more 'one and done' pricing model.

**Recommendations to others considering Kontent.ai:**

Be open to a new, but ultimately more powerful and future-proof approach to content and publishing.

**What problems is Kontent.ai solving and how is that benefiting you?**

Distributing content across different ouch points n an organization

  ### 27. Great new headless sytem

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about Kontent.ai?**

New interface, new UI
I think it is easy usable by non technical people

**What do you dislike about Kontent.ai?**

Some features where now hidden on certain places I was used to

**Recommendations to others considering Kontent.ai:**

Good partner program with help of kentico

**What problems is Kontent.ai solving and how is that benefiting you?**

Headless really gives us an advantage using mobile

**Official Response from Martin Danko:**

> Hi, thanks for your review.
Which featured seems to be hidden now? Any ideas on how we can improve the usability are welcome!

  ### 28. Easy to acess, user friendly interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Kontent.ai?**

Structure of platform, easy and quick translations

**What do you dislike about Kontent.ai?**

I think there is nothing that i disllike, all is good and logically structured

**What problems is Kontent.ai solving and how is that benefiting you?**

For forst time i have some problems with log-on credentials, but operator from platform help me

  ### 29. Works well, great resources and customer support

**Rating:** 3.0/5.0 stars

**Reviewed by:** First L. | Digital Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Kontent.ai?**

Easy to manage multiple contributors' content.

**What do you dislike about Kontent.ai?**

Sometimes the rigid publishing process can be more time consuming than we'd like, but it also helps prevent mistakes.

**What problems is Kontent.ai solving and how is that benefiting you?**

Content managements across multiple sites, with multiple contributors.

**Official Response from Martin Danko:**

> Hi, thanks for your review.
Regarding the rigid publishing process - soon, we're going to introduce multiple workflows. This feature may have a significant impact on improving the flexibility of your publishing process, stay tuned!

  ### 30. Kontent - our choice for a headless CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Graham B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2020

**What do you like best about Kontent.ai?**

Kontent is our leading choice for a headless CMS / Content as a Service platform. Not only are the features great, and ever expanding but there's also great technical support from Kentico development team including best-practice examples available and regular webinars with the product leads. The Kontent development team are open to ideas and are ready to evolve products to a client's needs. We have a great relationship with the whole Kontent who really give confidence in the product.

**What do you dislike about Kontent.ai?**

There's little to dislike with the product, we have seen the development over the past couple of years and most irritating features have been ironed out. As with any service deprecation of features in the past has caused quick reassessments of the solutions for sites but the Kontent team are on hand for advice.

**Recommendations to others considering Kontent.ai:**

Before purchasing, contact the Kontent team. They will be able to guide you not only in the features of the product but also in the best technologies to integrate with the product, which should ensure greater success and quicker deliveries that just going it alone without their support.

**What problems is Kontent.ai solving and how is that benefiting you?**

Building websites within existing marketing infrastructures can be problematical, Kontent is helping us solve use-cases where we need to integrate with many other SaaS platforms rather than replace them with a monolithic CMS application. Quick, agile content creation scenarios are facilitated with the product as well, where our geographically separated teams contributed to the production of the website content.

  ### 31. The best headless CMS and content system overall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vlad K. | Co-founder of App Development Agency, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about Kontent.ai?**

I like that the content management app is really nicely done. There is the flexibility of creating your won blocks, there is i18n, templates, and great tutorials. SEO covered too. Kentico Kontent is so robust that I don't see that anybody can compete with it.

**What do you dislike about Kontent.ai?**

There is some work needs to be done in order to lunch your website. But much less than in other cases.

**What problems is Kontent.ai solving and how is that benefiting you?**

Content versioning, verification and releasing. Getting content from the single place into any other platforms

  ### 32. User friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Kontent.ai?**

User friendly, supports multiple languages, developers can edit/create new content types as needed.

**What do you dislike about Kontent.ai?**

Repetitive to update multiple languages; no way to update multiple languages at once.

**What problems is Kontent.ai solving and how is that benefiting you?**

Allows non-developers to easily update website content.

  ### 33. It has a transparent user experience and a clear interface.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhishek  Y. | Senior Programmer Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2019

**What do you like best about Kontent.ai?**

We're using Kentico to handle content and more. To preserve data from business logic in the current system that has no other space. In case of change in technical requirements it is very easy to expand / update the existing structure. And teaching end-users (editors) what is to be done there is also very easy.

**What do you dislike about Kontent.ai?**

Some features are still needed to maintain data integrity in business-level projects, where data validation is necessary to automate. It includes unique verification rules, additional field constraints options, etc. What also amazed us is that the measured traffic includes access to property.

**Recommendations to others considering Kontent.ai:**

Kentico has an opportunity from around the world if a small sizing with status labels is needed. But it is a correct choice if you have a lot of information that was seen as our business. Although not widely used, the device is still very likely and it is supported by a number of things.

**What problems is Kontent.ai solving and how is that benefiting you?**

You can begin very quickly. Kentico Kontent has a simple user experience and a distinct gui. I obtain fast and useful responses every time I contacted technical support. And the reliability and availability of APIs have never been problematic. The key questions are answered in the documents and many design tools and SDKs are available to ensure a smooth development process.

  ### 34. Quality headless CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt O. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2020

**What do you like best about Kontent.ai?**

The .NET API is great. The magic of DisplayFor in your model where it auto renders all the nested content models is a huge time saver.

**What do you dislike about Kontent.ai?**

No integrated search in the platform that can be used by consumers of the content. Third Party workarounds are required.

**Recommendations to others considering Kontent.ai:**

The key thing is to plan your content structure. We went through several iterations of content models until we settled on what we ultimately used. The tools surrounding the content model changes in .NET were great.

**What problems is Kontent.ai solving and how is that benefiting you?**

Management all website content.

  ### 35. The obvious choice for any business with Content Management requirements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about Kontent.ai?**

The fact this product is headless reduces the technical overhead, on both initial build and on-going maintenance.

**What do you dislike about Kontent.ai?**

I can't think of anything I do not like about this product.

**What problems is Kontent.ai solving and how is that benefiting you?**

One of the big benefits to Kentico Kontent is to remove the security risk that comes with Content Management Systems. There's no need to expensive maintenance contracts to ensure we're up to date with patches. Another benefit is when it comes to redesign the website int he future we do not need to pick an agency that supports a particular technology stack.

  ### 36. Great Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Kontent.ai?**

The ease of use is the biggest advantage.

**What do you dislike about Kontent.ai?**

Sometimes it is hard to get used to some aspects.

**Recommendations to others considering Kontent.ai:**

Learn by doing. Go to the system, try the feauter and make sure to adjust it to your needs.

**What problems is Kontent.ai solving and how is that benefiting you?**

We have managed to create a local version of global company website.

  ### 37. Good to go and best one

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about Kontent.ai?**

Kentico kontent is very user friendly and its a good one to learn more about content management system. Easy to handle and itwill help us to work more easier and quicker. Good application for the CMS hope new implementation will come in future to create new things.

**What do you dislike about Kontent.ai?**

Automatic saver if suppose the user did something by mistake it got saved automatically without warning

**Recommendations to others considering Kontent.ai:**

Avoid some incredible things

**What problems is Kontent.ai solving and how is that benefiting you?**

Good one no issues

  ### 38. Easy integration thanks to Delivery API 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Filip C. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about Kontent.ai?**

Really easy integration to all of our services and apps. Delivery API libraries makes the integration really fast. 

**What do you dislike about Kontent.ai?**

I miss the option to use SSO (Single Sign On) with the Professional version of the Kentico Kontent. However it is included in the Enterprise package. 

**What problems is Kontent.ai solving and how is that benefiting you?**

Unified access to the same content without the need to duplicate it across multiple solutions.
We do not need to set up complicated infrastructure to start using the Kentico Kontent.

  ### 39. Content Lifecycle Mastered 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Petr P. | Chief marketing officer (CMO), Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about Kontent.ai?**

Four things: 
Content creation and collaboration capabilities - easy to set up custom workflows.
Content ecosystem hub unifying content silos - training users only on a single system and having content only within a single spot. 
Multilingual support.
On the technical side the well-documented API allowed us to integrate in almost no time. 

**What do you dislike about Kontent.ai?**

Nothing, in particular, it does what its meant for. 

**What problems is Kontent.ai solving and how is that benefiting you?**

Increasing engagement and interaction of visitors. 

  ### 40. User friendly system which helps us improving our online content on a daily base

**Rating:** 4.0/5.0 stars

**Reviewed by:** Davey v. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2019

**What do you like best about Kontent.ai?**

The opportunity to do online content marketing in 24 countries/languages in an efficient and structured way.

**What do you dislike about Kontent.ai?**

We are working with a lot of content types, which makes it sometimes hard to find the content you are looking for.

**What problems is Kontent.ai solving and how is that benefiting you?**

Thanks to Kentico, we have managed to move content marketing from a global level to local level. The marketing departments in all our countries are able to create or edit their own content.

  ### 41. Simple, but powerfull tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erika K. | Development Team Lead, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Kontent.ai?**

It is super easy to get started. KC has transparent user experience and clear interface. Each time I contacted tech support, I got fast and helpful answers. And we never experienced problems with the performance and availability of APIs. All the main questions are answered in documentation and there are lots of custom tools and SDKs for keeping the development process smooth.

**What do you dislike about Kontent.ai?**

A lot of features are still required which would be oriented to maintain data consistency in enterprise-level projects, where it is important to automate the process of validating data. This includes custom validation rules, more options for fields restrictions, etc. Also what was surprising for us: that access to assets is included in the calculated traffic. This means that image links cannot be included directly on a site with lots of visits and a custom caching should be implemented.

**Recommendations to others considering Kontent.ai:**

I cannot say anything about prices for small projects, so this is the first thing I would consider. All the plans have restricted amount of API calls and traffic and the assets storage access is included in it. So one needs to be careful with images and a custom caching should be implemented.

**What problems is Kontent.ai solving and how is that benefiting you?**

We are using Kentico for content management and more: to keep there business-logic data which doesn't have any other storage in the existing architecture. It is super easy to extend/update the existing structure in case technical requirements change. And also it is super simple to teach end users (editors) about what needs to be done there.

  ### 42. Kentico Cloud - Development With Choice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex O. | Director / Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Kontent.ai?**

The structured way that information is held within Kentico Cloud is great and makes finding content is easy. Adding new pages, or other content is straightforward and easily navigable. In addition, the ability to use the data in any number of ways through the API is beneficial as it really allows the user to choose the nature and language of their application without being tied in to a particular service. 

**What do you dislike about Kontent.ai?**

Although the content is easily navigable and structured, I feel that it starts to become a bit cumbersome when the amount of content becomes quite large.

**Recommendations to others considering Kontent.ai:**

If you require some flexibility in your front end implementation, or require the same data across multiple experiences and do not have a particularly large amount of data, then yes, Kentico Cloud is a great option. If your content is large and required only in one place, then I would suggest the standard Kentico CMS.

**What problems is Kontent.ai solving and how is that benefiting you?**

We built our new website with Kentico Cloud, allowing us to keep the concerns of managing data and managing the frontend implementation separate. This was great for members of the team with minimal knowledge of frontend technologies to enable them to update the website with our dynamic consumption of the content through the API. 

  ### 43. Ideal to speed up your go to market, easy to use, affordabe and very responsive support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cedric V. | Manager Digital Solutions at Delaware China, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about Kontent.ai?**

The whole platform is fast and responsive. Creating the content model is a breeze, it's a pleasure to use. It allows non technical users to get up and running in no time.
I contacted support a few times with very specific and semi technical questions and they responded within minutes, the best customer support I have worked with. I also contact support with a feature request and after an approval flow it was implemented and I can now use the enhancement in my project.
The documentation and examples are very well written and allow you to work on integrations like webhooks without wasting time on trying to figure out how things work.

**What do you dislike about Kontent.ai?**

It would be nice to have a personalization engine / rules, on the other hand maybe it's good if Kentico Cloud sticks to it's core business, offering a very good headless CMS

**Recommendations to others considering Kontent.ai:**

You can try Kentico for free so it's perfect to create a POC and see if it meets all your requirements

**What problems is Kontent.ai solving and how is that benefiting you?**

Speeding up go to market
Delivering a CMS at a much lower cost
Offering a user friendly platform to marketers
Completing integration with other platforms using webhooks

  ### 44. Kentico Cloud provides efficiency and consistency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Virgil C. | CEO, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Kontent.ai?**

We've been using Kentico Cloud internally and with our customers since its initial launch.  Kentico Cloud provides an easy-to-use, content development environment which has provided us with a standardized templated way to gather content and work it through the typical development processes a website build goes through.

One of the things that is very big in the web world these days, is keeping content pure and simple, while creating complexity of design and action through external components such as CSS.  Kentico Cloud gives us the mechanisms to develop those interfaces and create a consistency in content delivery across our various applications.

**What do you dislike about Kontent.ai?**

Where Kentico Cloud is great, it is quite a deviation from the typical way content is managed in a traditional CMS.  Where this has its advantages, the onboarding time for content creators, editors and approvers is more significant because you have to create a paradigm shift in their understand on how to work with digital content...especially working with it outside the context of a site design, etc.

**Recommendations to others considering Kontent.ai:**

Kentico Cloud has been around for a few years, but is still growing.  They just added a public roadmap which is very helpful is seeing and directing the path they are/will take.  I have worked with Kentico for almost 15 years and today they are still one of the only companies we have continued to partner in.  Their products are solid, but the company itself has some of the highest level of integrity and genuine interest in what customer need that I have seen

**What problems is Kontent.ai solving and how is that benefiting you?**

One of our first applications of Kentico Cloud is still one of our best uses...as a content development system.  We often use it when migrating content during a site redesign.  The content that will be migrated or created are put into a consistent format, giving content editors a chance to focus on the content development vs. hung up on the design processes.

  ### 45. A complete headless content solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aaron K. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Kontent.ai?**

Kentico Cloud offers a simple and easy to use interface for content owners to do their work concurrently with website development. As a developer, I've found the API for Kentico Cloud is robust, well documented,  and easy to implement. Using the offered .NET Core packages as the underlying technology has been a success and feels relatively future-proof at this time.

**What do you dislike about Kontent.ai?**

There are some instances where the content entry options are a bit limiting for content owners that are used to the full-fledged editing experience offered in the Kentico portal engine. The overall editing experience also just looks and feels somewhat different than what has been offered in Kentico, and content owners that have done things the "old" way for a long time, generally have needed a little training to update their skillset.

**What problems is Kontent.ai solving and how is that benefiting you?**

We have seen a decrease in overall project length as a result of removing the dependency on initial site development in order for content entry to begin. Once the initial content types are defined, content editors can begin their work right away. On websites with hundreds or even thousands of pages, this cloud-based process can take a significant amount of time and having the content process get off to a quick start is a huge win for all involved.

The decoupling of the data layer from the presentation layer also offers long term advantages, in that it allows future web projects to use the same data, but have the build change to the latest and greatest technologies. 

  ### 46. Feature rich CMS with great customer service 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer F. | Consumer Experience Manager, Design, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Kontent.ai?**

Kentico cloud is continually adding features that help improve our time to delivery.  The quicker we can share our content and continue to improve how are content is delivered to our customers the happier we are with our decision of going with the Kentico Cloud solution.

**What do you dislike about Kontent.ai?**

Lots of ideas to continually make my life easier within the kentico cloud CMS.   Customer service has been great at communicating when feature work is being completed but I of course always want more, quicker. But that's always going to be a challenge. 

**Recommendations to others considering Kontent.ai:**

It's been so easy to get started with the implementation of KC and I enjoy seeing the product continually being enhanced and growing with it.

**What problems is Kontent.ai solving and how is that benefiting you?**

Multiple content managed websites with multiple users of all different skills and goals.  We can work quickly to spin up new websites, the user experience within Kentico Cloud is easy to use and train on, plus it is continually being enhanced.

  ### 47. The best supported, and easiest to manage, content as a service provider.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam W. | VP Engineering & Chief Architect, Insurance, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2019

**What do you like best about Kontent.ai?**

The KenticoCloud platform allows me to resource developers with any background to quickly deliver web properties that can be managed by content authors and managers, without being constrained by issues like, "does this developer have WordPress plugin experience", or "does this developer have experience with OSGI and AEM".  KenticoCloud's strong API allows us to use tools, technologies, and frameworks familiar to development staff while still providing a rich editing experience for management of content.

**What do you dislike about Kontent.ai?**

At times very simple feature requests, like adding additional macros to preview API urls, fall through the cracks.

**Recommendations to others considering Kontent.ai:**

If you are able to allocate developer resources to your product, a headless CMS solution like Kentico Cloud will reduce your development costs as it removes constraints on the platform they must work with, as well as constraints on the languages and frameworks they must have a background in.  Kentico Cloud may be a less than desirable solution however if development resources are not available.

**What problems is Kontent.ai solving and how is that benefiting you?**

Rich content management and authoring experiences, without architecturally constraining the delivery solution.  Our business has been able to spin up brand new web properties several times a month using any of our own delivery solutions using minimal developer resource investments.

  ### 48. CMS in the cloud, with features of a desktop application.

**Rating:** 4.0/5.0 stars

**Reviewed by:** David C. W. | C# Developer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2019

**What do you like best about Kontent.ai?**

Kentico Cloud is an ideal environment, for any developer, it allows you to create all kinds of applications, from different programming languages, which allows you to evaluate all types of projects on your platform, without running unnecessary risks on common computers, here you do not have any problems. compatibility of drivers or software that may affect the operation of projects that have been created, thanks to the clean environment, which has all the necessary features, so that everything works perfectly, this allows executing the final instances of these projects, in this system, and make known its operation to those interested, without having any external inconvenience, which may affect the presentation of an application, website, or the project that is.

**What do you dislike about Kontent.ai?**

very limited customization of the interface and the characteristics of the application, you should work with what is developed, and if you need to modify something, you just cannot, the internationalization of this platform is also somewhat limited, sometimes you need to work in other languages, or show projects, in a different language, and this is not fully developed.


**What problems is Kontent.ai solving and how is that benefiting you?**

We can create all kinds of content, in this system based on the cloud, avoiding spending money on special equipment, here we can develop all kinds of content, and execute it without any inconvenience, in a secure environment without complications, besides being in the cloud, the information will be more secure, and losses can be avoided, caused by some hardware problem of a physical equipment.

  ### 49. Rapid Development

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lana D. | Digital, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2019

**What do you like best about Kontent.ai?**

The Kentico Cloud offers content, front and back end developers to work asynchronously.  What this means for development is that it cuts the development time of a website down considerably.  Usually, content development is the hold-up whenever a new site is being created.

**What do you dislike about Kontent.ai?**

I would prefer to have some sort of visual structure like the Kentico Document tree as the main navigation.  I understand why the Kentico Cloud doesn't focus on this as many people reuse content all over.

**Recommendations to others considering Kontent.ai:**

This product can really speed up your development.  Consider trying Kentico Cloud -- it's free to try and well worth it!

**What problems is Kontent.ai solving and how is that benefiting you?**

We were trying to solve the speed of development.  The Kentico Cloud has helped us with this.

  ### 50. The new way of managing content

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Kontent.ai?**

No need to take care of a server!!! No need of manual updates or hotfixes. 

Content editor offers advanced services such as content suggestions, comments, inserting nested documents and objects. Colaboration in team is in high level. Content versioning and diffs between versions are great. Like in Google drive documents 

REST api is great and available in all languages. Kentico cloud gives mi a freedom of used technology (for me javascript). Kentico offers sample projects written in modern languages like react, vue.js...

**What do you dislike about Kontent.ai?**

Kentico cloud is a pretty new products. I miss some functions like translation of taxonomy; settings to allow indexing of requests for crawlers when javascript api is in use. Also assets has no advanced management interface.

The cheapest paid package is very expensive (for Czech customers)

**What problems is Kontent.ai solving and how is that benefiting you?**

I realized educational web with content editors from muzeum. They don't want to learn new complex CMS. Kentico cloud is pretty easy to learn. 


## Kontent.ai Discussions
  - [Would there be appetite for developing a restricted developer plan?](https://www.g2.com/discussions/25227-would-there-be-appetite-for-developing-a-restricted-developer-plan) - 1 comment, 2 upvotes
  - [Can we use it with angular](https://www.g2.com/discussions/50833-can-we-use-it-with-angular) - 2 comments, 1 upvote
  - [How do I create multiple projects and copy/sync content?](https://www.g2.com/discussions/34055-how-do-i-create-multiple-projects-and-copy-sync-content) - 1 comment, 1 upvote
  - [What is included in the trial?](https://www.g2.com/discussions/trial-61c1f467-0558-43e7-89f5-1718ae7dce25) - 1 comment, 1 upvote
  - [Do I need a credit card to start the trial?](https://www.g2.com/discussions/trial-d28dac93-9fb5-483e-8acd-54cda236040c) - 1 comment, 1 upvote

- [View Kontent.ai pricing details and edition comparison](https://www.g2.com/products/kontent-ai/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-05+05%3A00%3A29+-0500&secure%5Bsession_id%5D=82795555-7414-4893-8649-97acefb5c89e&secure%5Btoken%5D=ee95082ec1739dc87cc0c8f9f0ad1a4dbd4be7374bff2e47343e442b2e16002a&format=llm_user)
## Kontent.ai Integrations
  - [Algolia](https://www.g2.com/products/algolia/reviews)
  - [Alokai](https://www.g2.com/products/alokai/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Builder.io](https://www.g2.com/products/builder-io/reviews)
  - [Bynder](https://www.g2.com/products/bynder/reviews)
  - [Cloudinary](https://www.g2.com/products/cloudinary/reviews)
  - [commercetools](https://www.g2.com/products/commercetools/reviews)
  - [Conscia](https://www.g2.com/products/conscia/reviews)
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [Gatsby](https://www.g2.com/products/gatsby/reviews)
  - [Kajoo.ai - No Code FaaS](https://www.g2.com/products/kajoo-ai-no-code-faas/reviews)
  - [Netlify](https://www.g2.com/products/netlify/reviews)
  - [Nuxt](https://www.g2.com/products/nuxt/reviews)
  - [Phrase](https://www.g2.com/products/phrase-phrase/reviews)
  - [Recombee](https://www.g2.com/products/recombee/reviews)
  - [Scaleflex DAM](https://www.g2.com/products/scaleflex-dam/reviews)
  - [Semrush](https://www.g2.com/products/semrush/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Ultra Commerce](https://www.g2.com/products/ultra-commerce/reviews)
  - [Uniform](https://www.g2.com/products/uniform-uniform/reviews)
  - [Uniform](https://www.g2.com/products/uniform/reviews)
  - [XTM Cloud](https://www.g2.com/products/xtm-cloud/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Kontent.ai Features
**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository

**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation

**Functionality**
- Developer Tools
- Automation
- Website Staging

**Publishing**
- Automated Publishing
- Multi-language
- AR/VR Capability

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API / Integrations

**Design & Development**
- No-Code App Development
- Low-Code App Development
- Self-Service Capabilities

**Support**
- Multi-CMS Support
- Compliance

**Analytics**
- Personalization
- Content Performance

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Headless CMS**
- Cross-system Integration

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Kontent.ai Alternatives
  - [Sanity](https://www.g2.com/products/sanity/reviews) - 4.7/5.0 (911 reviews)
  - [Storyblok](https://www.g2.com/products/storyblok/reviews) - 4.5/5.0 (582 reviews)
  - [Contentstack](https://www.g2.com/products/contentstack/reviews) - 4.3/5.0 (335 reviews)

