--- title: Kontakt.io Reviews meta_title: 'Kontakt.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Kontakt.io works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 19 scale: '5' date_modified: '2026-06-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Kontakt.io Reviews **Vendor:** Kontakt.io **Category:** [Digital Wayfinding Software](https://www.g2.com/categories/digital-wayfinding) **Average Rating:** 4.6/5.0 **Total Reviews:** 19 ## About Kontakt.io As the leader in Indoor Journey Analytics, Kontakt.io optimizes processes and resources by revealing how customers move through your business. Using RTLS, IoT, and AI, we uncover waste, streamline capacity, and help your customers and staff feel seen and valued. Delivered as a service, our platform includes IoT devices and sensors, gateways, AI-powered analytics, and web/mobile applications. Our platform operates on open-standard Bluetooth® Low Energy (BLE), cloud technology, and APIs, allowing for easy deployment and seamless integration into existing infrastructure with full scalability to support your evolving needs. Since 2013, Kontakt.io has provided solutions to +32,000 end users, delivered via +1,200 partners, and deployed +3 million IoT devices in the field. From healthcare and smart buildings to other industries, discover Kontakt.io's full spectrum of solutions for asset tracking, staff safety, people flow, wayfinding, and much more. ## Kontakt.io Pros & Cons **What users like:** - Users commend the **responsive customer support** of Kontakt.io, greatly enhancing their overall experience and satisfaction. (8 reviews) - Users commend the **ease of use** of Kontakt.io, finding installation and setup remarkably straightforward and efficient. (5 reviews) - Users value the **implementation ease** of Kontakt.io, noting excellent support and pre-configuration for smooth deployment. (4 reviews) - Users admire the **attractive design** of Kontakt.io products, highlighting its appeal to both clients and teams. (3 reviews) - Users appreciate the **exceptional customer service** and **easy implementation** of Kontakt.io, enhancing their overall experience. (3 reviews) - Response Time (2 reviews) - Updates (2 reviews) - Communication (1 reviews) - Efficiency (1 reviews) - Feedback (1 reviews) **What users dislike:** - Users experience **connectivity issues** with slow data reporting and expensive integration requirements for smooth functionality. (2 reviews) - Users face **integration issues** with Kontakt.io, as it only supports BLE and lacks compatibility with other RTLS technologies. (2 reviews) - Users find **pricing issues** challenging due to added costs for gateways and market competitiveness affecting affordability. (2 reviews) - Users face a **higher cost** due to the necessity of gateways for integrating beacon statistics into their systems. (1 reviews) - Users face **integration problems** as Kontakt.io lacks compatibility with other RTLS technologies beyond BLE. (1 reviews) - Limited Options (1 reviews) - Poor Reporting (1 reviews) - Slow Loading (1 reviews) - Slow Performance (1 reviews) ## Kontakt.io Reviews ### 1. Kontackt.io, An excellent company & excellent product. **Rating:** 4.0/5.0 stars **Reviewed by:** Iain H. | Project Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Kontakt.io?** I have worked with Kontakt for the past 2 years, I deploy Kontakt beacons 3 - 4 times per year, and use the online portal nearly every month. My account manager, Maria, has always been so attentive and responsive to my queries and requests. The sales process is excellent. I have the opportunity to have the products pre-configured prior to being dispatched which greatly helps me with the implementation of the product. The UI is great, especially with the recent updates of the portal. I don't currently have an integration with my systems. **What do you dislike about Kontakt.io?** For reporting, I would like to be able to integrate an api to pull statistics from the beacons into my own system. The need for gateways to pull stats adds a greater cost. **What problems is Kontakt.io solving and how is that benefiting you?** I use the PUCK beacons to assist me with providing Wayfinding in Outdoor locations (Parking Garages & Outddor paths connecting buildings). The beacons are the perfect size to be discreet enough to install without them being too "in your face". This hepls us to transition our client app users from Outdoors to the indoors. ### 2. Supreme and distinctive platform for appreciating and engaging customers and staff in the business **Rating:** 4.5/5.0 stars **Reviewed by:** Yadira J. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Kontakt.io?** The software has a topmost support team that is very ready and fast to respond to their customers' problems hence customers rely on it due to its best customer support. The platform has the technology that has helped most of its users who would like to transform a building into a safe and functional place. Lastly, Kontakt.io enables its users to improve the WIFI signals in their offices with the best equipment. **What do you dislike about Kontakt.io?** At the moment can't complain much about the product but at times users get slow data reporting from integrated devices and also it has a very slow internet connection. **What problems is Kontakt.io solving and how is that benefiting you?** Kontakt.io. ensures that all the user's data are safe and secure hence no unauthorized hand can access the data. The software is best as it enables most companies to improve their WIFI hence increasing the work performance. The product helps most of its customers to have a sense of belonging as it helps them to feel valued and appreciated hence most rely on it. The tracking of assets is also coordinated by the program, offering intuitive results on how to use them. ### 3. Kontakt.io world-wide and top class experts in Indoor Location Services **Rating:** 5.0/5.0 stars **Reviewed by:** Christos M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Kontakt.io?** Tope expers in their field, innovation and quality of their products and their continuous business support to all matters. **What do you dislike about Kontakt.io?** Until now, everything is great and I cannot think of any downsides. **What problems is Kontakt.io solving and how is that benefiting you?** Kontakt.io products are specialized in Indoor Location services with one of the most tracking accuracy in the market. Indoor location is quite complex area due to the lack of traditional ways of tracking such as GPS, cellular triangulation etc. Our company is considered as a system integrator delivering end-to-end IoT solutions, so in the Indoor Location sector we did not find any better nor accurate products and services than Kontakt.io's and whenever we implement such a solution, we are using their products. ### 4. Quality rugged products, competitive pricing, and outstanding customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Kontakt.io?** Very straightforward product selection, with all the features and ruggedness required for my clients harsh environment. This is backed by great customer serivce, both in terms of communication and helping get the product to ship quickly. This availabilty makes it an easy decision to use them again for additional implementations of our current client, and for future projects as well. **What do you dislike about Kontakt.io?** They do not have a North American warehouse or facility, so there is the risk of overseas shipping; however that has not been an issue for us. There could also be a few more product choices and small improvements, but that is nit-picking on a solid existing product. **What problems is Kontakt.io solving and how is that benefiting you?** Kontakt.io is helping out client keep track of thousands of expensive equiment, that is constantly moving not only around a facility, but an entire operational site. Knowing when things are moving, and where they are going, is an invaluable asset to have. ### 5. Best bluetooth beacons **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Kontakt.io?** I recently had the opportunity to implement Kontakt.io's beacons in my company and was thoroughly impressed with their performance. These compact yet incredibly powerful devices have revolutionized how we interact with our customers and manage internal operations. Firstly, the ease of installation and setup of Kontakt.io's beacons was greatly appreciated. With a straightforward setup process, we were able to get them up and running in no time. Their compactness makes them easily integrable into any environment without being obtrusive. The feature that impressed me the most was the accuracy of real-time tracking. This has proven invaluable for customer behavior analysis and inventory management. The data gathered from the beacons helped us better understand our customers' in-store paths, allowing us to optimize product placement and enhance the shopping experience. Another notable aspect is the energy efficiency of the devices. Kontakt.io's beacons have a surprisingly long battery life, which reduces the need for constant maintenance and ensures consistent performance. Lastly, the customer support provided by Kontakt.io was exceptional. Whenever we had questions or needed assistance, the Kontakt.io team was quick to provide clear and helpful responses. In conclusion, I highly recommend Kontakt.io's beacons to anyone looking for a reliable and cutting-edge solution to improve operational efficiency and customer engagement. These devices have not only exceeded our expectations but have also opened up new possibilities for our business. **What do you dislike about Kontakt.io?** There are no particular negative points about Kontakt.io **What problems is Kontakt.io solving and how is that benefiting you?** Kontakt.io's beacon technology has been instrumental in addressing several challenges in the museum space where I am involved. By installing these beacons, we have been able to effectively manage the tracking of artworks present in each room. This implementation has significantly enhanced the way we engage with our visitors. One of the key benefits has been the ability to provide a rich storytelling experience to users of our mobile app. As visitors move through different sections of the museum, the beacons interact with their mobile devices, triggering context-specific information about the artworks they are viewing. This not only enriches the visitor experience through interactive and personalized content but also helps in educating them about the art pieces in a more engaging way. ### 6. User friendly location services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Kontakt.io?** Kontakt.io provides everything a company could need to build and deploy location-based and proximity services. Developers will love the complete documentation that is made available through their Web site, while final users will enjoy the affordability of their products. **What do you dislike about Kontakt.io?** We had positive experiences with Kontakt.io, there is nothing I dislike about it. **What problems is Kontakt.io solving and how is that benefiting you?** Kontakt.io allows us to build location-based services, enabling features or automating workshops based on the position of users of our services based on the location they are. ### 7. Reliable, and outage free software platform and long lasting hardware life indoors & outdoors **Rating:** 5.0/5.0 stars **Reviewed by:** Shane R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Kontakt.io?** Hardware reliability, Software is bug free and no issues for mobile app or desktop **What do you dislike about Kontakt.io?** Nothing so far, all questions and queries have been answered by support promptly **What problems is Kontakt.io solving and how is that benefiting you?** Helping our customers talk to our software platform via bluetooth tracking. Tracking distance with new beacons is over 20metres even through walls ### 8. Good IOT provider **Rating:** 5.0/5.0 stars **Reviewed by:** Ferran A. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Kontakt.io?** What I like the most is its robustness and its user-focused designs. **What do you dislike about Kontakt.io?** I don't like that battery management isn't more efficient or rechargeable. This means that devices have to be purchased repeatedly once the battery life is exhausted. **What problems is Kontakt.io solving and how is that benefiting you?** We solve asset localization problems and Kontakt devices are compact and have a modern design. ### 9. Bracelet Gadget for People Tracking in Offshore **Rating:** 5.0/5.0 stars **Reviewed by:** Adriano F. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about Kontakt.io?** Kontakt.io solution is very professional and high quality. **What do you dislike about Kontakt.io?** There is nothing I dislike. The product fullfill my needs. **What problems is Kontakt.io solving and how is that benefiting you?** It was used to check people that arrive at the muster point during an emergency. ### 10. A Moderate Hardware Solution, with Poor Support **Rating:** 2.5/5.0 stars **Reviewed by:** Eli M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Kontakt.io?** It would be more beneficial for our offices located in places if they had a presence in more countries. I have also noticed delays in data reporting from devices, which is due to internet connectivity issues. **What do you dislike about Kontakt.io?** I dislike when it comes to having a software stack without reyling on third party solution. **What problems is Kontakt.io solving and how is that benefiting you?** By implementing Kontakt.ios BLE Tokens in our warehouse we are unable to solve the problem of monitoring assets. This solution has decreased our progress increasing losses and worsening inventory management. ### 11. Great product and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Kontakt.io?** We weren't initially sure that the product (a small BLE beacon) would serve our needs. We worked together with the sales team to understand the features. The materials they provided were very helpful and they were always available quickly and personalized their response to our needs. The product was very easy to implement and integrate with our project. **What do you dislike about Kontakt.io?** Nothing was problematic from our perspective. **What problems is Kontakt.io solving and how is that benefiting you?** Allowing us to monitor encounters between an individual and smartphone software. ### 12. Very elaborate IoT hardware **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Kontakt.io?** The Kontakt.io hardware is well designed and applicable for many use cases. In Favendo's case, we use BLE beacons from Kontakt.io specifically all across our asset tracking and indoor navigation deploys. We have a very responsive and friendly account manager with them. **What do you dislike about Kontakt.io?** Well, so far there is one downside: Kontakt.io hardware is purchased from us - located in Germany - in Poland. So we're both in the European Union, but the pricing is in USD. **What problems is Kontakt.io solving and how is that benefiting you?** The BLE tags from Kontakt.io fit a lot of our use cases. In particular, battery lifetime in new models has been significantly extended. Then, the app for (batch) configuration of beacons is easy to use compared to many other beacon vendors. ### 13. good equipment. good after sales service. asset tracking bolt-on on top of Cisco Spaces **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Kontakt.io?** good equipment. good after sales service. easy to deploy. **What do you dislike about Kontakt.io?** the product is still relatively new. does not integrate with other RTLS technology. works with BLE only. does not interoperate or read in other RTLS solutions like Wi-Fi or RFID. **What problems is Kontakt.io solving and how is that benefiting you?** We use and recommend kontakt.io for asset tracking and locating people in a healthcare setting. ### 14. Responsive and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Fiona M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Kontakt.io?** I love the design of their product and so do our customers. Also, the are resonsive, professional and engaged. **What do you dislike about Kontakt.io?** There are a lot of choices in the market right now, offering a significant compeitiveness, pricing sensitivity is a challenge for our industry. **What problems is Kontakt.io solving and how is that benefiting you?** Reliable room by room locating of staff during an emergecny in the hotel sector. ### 15. Solution first - technology later **Rating:** 4.5/5.0 stars **Reviewed by:** Steffen B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2023 **What do you like best about Kontakt.io?** Very good provider focussed on the value not the technology, especially relevant given fast moving rtls tech stack. **What do you dislike about Kontakt.io?** current focus on BLE solutions (which I think are good) **What problems is Kontakt.io solving and how is that benefiting you?** Location of assets / staff -> mostly throughput and operational excellence ### 16. reliable company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Kontakt.io?** Reliable offering with a team you can quickly contact if you face challenges. **What do you dislike about Kontakt.io?** could get more information about upcoming products and their use-cases **What problems is Kontakt.io solving and how is that benefiting you?** Providing hardware, we need to complete our offering. Some of our clients also use some of the software stack. ### 17. Create a smart building or smart office! **Rating:** 5.0/5.0 stars **Reviewed by:** Rocío M. | Sourcer, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Kontakt.io?** I like that you can transform a building or your own office into a safe and useful place thanks to its technology. You can improve the WiFi signal with the best equipment. **What do you dislike about Kontakt.io?** I would like them to have a presence in other countries since we have offices in many places where it is necessary to improve the WiFi network, location services and just having a smart office. **What problems is Kontakt.io solving and how is that benefiting you?** It is solving the issue of making it a safe office thanks to its location services as well as improving work performance thanks to its ability to improve the WiFi network. ### 18. Great software for automation with cloud technology **Rating:** 5.0/5.0 stars **Reviewed by:** Chhotu J. | Digital Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Kontakt.io?** This is integrated with our device easy and powerfull impact of automation process. Very good documents his API. Tracking and industry automation integrated IOT physical devices. Good for factory setup, Health care automation and many other. **What do you dislike about Kontakt.io?** Almost all things perfect but some time getting slow data reporting from integrated devices, it may also internet connectivity slow or something else. Rest very good software for IoT device management. **What problems is Kontakt.io solving and how is that benefiting you?** It is very cost effective of IoT device management. It's reduced entire device management cost, and get faster results than others. Maximise performance and also best in terms of security. ### 19. BLE Tokens **Rating:** 3.0/5.0 stars **Reviewed by:** João O. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Kontakt.io?** The best was the size of the tokens, they are really compact, what make it easy to install in any location/support. **What do you dislike about Kontakt.io?** The bluetooth power vartiation. If we use a receiver we see that sometimes they are changing the value what make it difficult to check what is closer to us. **What problems is Kontakt.io solving and how is that benefiting you?** GeoLocation services using BLE protocol. - [View Kontakt.io pricing details and edition comparison](https://www.g2.com/products/kontakt-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-20+09%3A40%3A26+-0500&secure%5Bsession_id%5D=5741a442-0e43-491e-a82b-97b2212baeab&secure%5Btoken%5D=857a15f0c970560073eda6879bc708a7e7783108426fdf4aa4ca0049b7410cae&format=llm_user) ## Kontakt.io Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Cartography** - Map Design - Vector Mapping - Data Visualization - Overlaying **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Customization** - Enhance maps - Themes - Update - Audio - Create maps **Systems Management** - Device Discovery - System Integration - Remote Access - Workflows - Hardware - Dashboard **Space Intelligence & Analytics - Smart Spaces** - Environmental Monitoring - Space Utilization Insights - Occupancy Analytics **Analysis** - Predictive Analysis - Distance Analysis - Spatial Analysis - Data Stream **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Logistics - Digital Wayfinding** - Deployment - Analytics - Indoor and outdoor - Positioning systems **IoT Capabilities** - Process Automation - Security - Safety - Environmental Conditions - Resource Optimization - Smart Medical Devices - Patient Intelligence - Analytics **IoT & Device Integration - Smart Spaces** - Smart Device Management - API & System Integrations - IoT Sensor Integration - Edge Data Processing **Reporting** - Data Transformation - WYSIWYG Design - API Integrations **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Digital Wayfinding** - Proactive Assistance - Decision Making **Space Management & Experience - Smart Spaces** - Digital Wayfinding - Visitor & Access Management - Workplace Experience Insights - Workspace & Room Booking **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications ## Top Kontakt.io Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,644 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (3,986 reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - 4.4/5.0 (3,584 reviews)