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KonnectBot

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KonnectBot is live chat software combining AI automation with human agent support on one platform. It manages sales and support via a visual automation flow builder, enabling teams to design conversation paths for greetings, routing, and follow-ups without coding. Real-time message translation supports multilingual chats, while in-chat payment processing lets customers complete purchases seamlessly. Integration with Shopify and WooCommerce gives agents instant access to order details and customer history. Intelligent routing directs conversations based on content and agent availability, with the AI assistant handling routine inquiries and escalating complex issues to agents with full context. Features include analytics dashboards, a mobile app, grammar checking, white-label customization, secure file storage, and tools to organize agents across departments for web or mobile management.

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