Rakesh K.
RK
Rakesh K.
Technology Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great tool and Market leader"
4.5/5
What do you like best about Kong Konnect?

In 2025, Kong has releasae lots of new features in Kong Konnect like in AI Gateway it has release Automated RAG Pipelines , PII Sanitization plugins and also enhance Enhanced security and reliability.

Kong also release a debug tracing where we can see the live tracing, which is really good and too fast compare to other APIM.

Kong has also release Kong Event Gateway which is tailored for event-driven architecture which extends Kong's reach beyound synchronous REST.gRPC APIs to tackle streaming and event-based workflow Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

I want Kong Gateway to also work as an Identity Provider (IDP) so it can create and manage tokens on its own, instead of depending on third-party platforms like Okta, Auth0, and others.

Kong Gateway Operator 1.5 is powerful, but CRDs can be verbose, and debugging misconfigurations still requires YAML diving. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Good tools with lots of security feature and leading market on api gateway"
3.5/5
What do you like best about Kong Konnect?

Kong Connect provides centralised API management system which make easy to manage all APIs at one place. New plugins are also useful for debugging, ai integration etc. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Need dedicated leaning courses with proper learning path and labs for easy adoption for new members. Review collected by and hosted on G2.com.

Aniket M.
AM
Aniket M.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Market leader as A API Gateway and the Leading API Gateway for Microsevices Management"
4.5/5
What do you like best about Kong Konnect?

1. Currently Dev portal is really mature because of we can customize many of things.

2. Documentation is very improve like step by step guidance for setup the dev portal.

3. We can also integrate the third party IDP server like Okta and auth0 and much more like these.

4. Multi Dev Portal support is obviously now.

5. A plugin, I most like name as Mocking is fantastic, like you can use mock data when your API is under the development.

6. Introduce API tracing on the SaaS platform, Now we don't have to integrate the Dynatrace or other third party service.

7. AI manager is also in the SaaS platform.

8. They improved Observability & Metrics as compare to previous version.

9. AI plugin introduced like ai-proxy, ai-proxy-advanced.

10. Introduce Redis configuration for rate liming plugin.

11. A simple, user-friendly interface that's easy for anyone with basic API management knowledge to use. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

1. I thing they have to work on the pricing of the Kong gateway, price is much higher as compare to other tools in the market like Apigee.

2. They can improve the multi-tenant support in upcoming version.

3. Improve the RBAC for tight security and user permissions. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Powerful and Configurable, but Documentation Could Be Improved"
4/5
What do you like best about Kong Konnect?

I like that Kong Gateway offers configuration possibilities and is designed for developers. Additionally, the management of rate limiting, API keys, and the ease of integration with Kubernetes are aspects that I find really useful. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Examples and documentation Review collected by and hosted on G2.com.

Swathi A.
SA
Swathi A.
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"In Depth Analysis of Modern API Management with Kong"
5/5
What do you like best about Kong Konnect?

With kong support, I have done changes for declarative configuration using YAML and it's integration with CI / CD pipelines which significantly reduced the manual intervention. It helped to accelerate the speed of testing and debugging. I would also like to appreciate the improved developer portal, interactive docs and finally the testing tools. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The plugin configuration and debugging can be better since for the new users it is but complicated. But I found the setup is strong and ux can be improved and should be more developer friendly. Review collected by and hosted on G2.com.

MH
Mario H.
Analyst
Small-Business (50 or fewer emp.)
"Robust API Management with Impressive Performance and Scalability"
4.5/5
What do you like best about Kong Konnect?

I’m glad to see that this is a robust and well-established choice for API management. Its impressive performance and scalability make it highly efficient, and I particularly value the plugin architecture, which makes it simple to add new features. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

One persistent issue is that error messages from the proxy or plugin layer are often not sufficiently explicit. This lack of clarity can make it more challenging to debug and determine the underlying cause of a configuration failure. Review collected by and hosted on G2.com.

Ashley B.
AB
Ashley B.
Mid-Market (51-1000 emp.)
"Seamless Integration and Automation, Needs Better Documentation"
5/5
What do you like best about Kong Konnect?

I like Kong Gateway's seamless integration and how it's based on Nginx reverse proxy, which allows me to set limits easily. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

I find the documentation poor, especially for the initial setup and configuration. Review collected by and hosted on G2.com.

AB
A B.
Engineer
Small-Business (50 or fewer emp.)
"Flexible and Easy-to-Use, But Command-Heavy"
5/5
What do you like best about Kong Konnect?

I like the flexibility and easy-to-use UI of Kong Gateway. The integration with AWS was impressive, and the initial setup was straightforward. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

A lot of commands involved and that need to be reduced Review collected by and hosted on G2.com.

Oussama N.
ON
Oussama N.
Integration Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable, Cloud-Native API Gateway with Strong Security Features"
4.5/5
What do you like best about Kong Konnect?

Kong Gateway is highly performant and cloud-native by design, which makes it an excellent fit for modern microservices and Kubernetes-based environments. I really appreciate its flexibility with plugins for security, observability, and traffic management—especially features like authentication, rate limiting, and service mesh integration. The developer experience is smooth, and the open-source foundation combined with enterprise-grade support ensures scalability and reliability. Its lightweight footprint and API-first approach make it easy to integrate into CI/CD pipelines while maintaining strong security practices. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The documentation can sometimes be fragmented, making it difficult to find detailed, end-to-end configuration examples for more complex use cases. The learning curve is a bit steep for teams new to API gateways, and some advanced plugins require enterprise licensing, which may not always be budget-friendly for smaller organizations. Review collected by and hosted on G2.com.

Rajnish K.
RK
Rajnish K.
Sr. Solution Engineer
Enterprise (> 1000 emp.)
"Modern, Lightweight API Gateway with Competitive Functionality"
5/5
What do you like best about Kong Konnect?

It's very much competitive with functionality provided my modern api gateway. Latest technologies used and make very lighter. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The UI could be better, but I still like how it helps everyone move away from what they’re currently using and explore the features. Review collected by and hosted on G2.com.