Resat Y.
RY
Resat Y.
Cybersecurity, CISSP
Small-Business (50 or fewer emp.)
"Flexible Deployment, Smooth Setup"
4.5/5
What do you like best about Kong Konnect?

I really like Kong Gateway's deployment flexibility. It can be deployed in various environments, whether on-premise, off-premise, or in the cloud. It's also appreciated how easy it is to configure services, routes, plugins, and consumers, making the whole setup process smooth and easy. Additionally, the gateway support team is very helpful, providing great assistance. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

I think Kong Gateway could use some improvements in compliance with regulations like GDPR or HIPAA depending on the environment. It needs to be more compliant in those aspects. Review collected by and hosted on G2.com.

Thomas C.
TC
Thomas C.
Tech Lead, Application Development at Veterans Affairs Canada / Anciens Combattants Canada
Mid-Market (51-1000 emp.)
"Kong powerful API management service"
3.5/5
What do you like best about Kong Konnect?

Kongs hybrid mode, you don't need to maintain a database or manage the control plane yourself. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Improve onboarding - experience can be daunting for new users Review collected by and hosted on G2.com.

GULSHAN K.
GK
GULSHAN K.
Kong Developer
Mid-Market (51-1000 emp.)
"Two Years with Kong API Gateway: A Reliable Partner in API Management"
4/5
What do you like best about Kong Konnect?

What I like best about Kong Gateway is its flexibility and scalability. It handles high traffic loads efficiently, provides strong security features like authentication and rate-limiting, and integrates seamlessly with monitoring tools like Prometheus. Its hybrid deployment model makes it easy to manage both DC and DR environments, and the plugin ecosystem allows for quick customization without heavy coding. Overall, it’s reliable, developer-friendly, and simplifies API operations at scale. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

With Kong Gateway Enterprise, the overall experience is excellent. The only area I would point out is that certain advanced configurations can feel complex at first, and some features require deeper expertise to fully leverage. Also, upgrades and version compatibility sometimes need careful planning. That said, the strong documentation, enterprise support, and stability make these challenges much easier to handle Review collected by and hosted on G2.com.

PC
Palle C.
Small-Business (50 or fewer emp.)
"Intuitive API Management with Seamless Security"
4.5/5
What do you like best about Kong Konnect?

I appreciate how with Kong Gateway, we can easily apply security for our APIs, which makes it very user-friendly. I like the interface of Kong Gateway for users because it's clear, and even a user who is new to Kong Gateway can easily use it. It's also nice that we can easily set it up with the help of the helpline. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The trial period is too short; I'd like it to be extended beyond 45 days. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Kong makes API Management easy task for us"
5/5
What do you like best about Kong Konnect?

The update is that they are keeping up well with the timely support. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

There are a couple of bugs and issues in the gateway Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Efficient API management for microservices"
4.5/5
What do you like best about Kong Konnect?

Open source nature of the platform does pose a rick of delayed support when it comes to integration with other systems as well as new feature requests. But i'm sure the team is working on it :)

Kong's API support towards open source initiatives has significantly improved since my last review and the ease of integration has certainly reached a new high. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Open source nature of the platform does pose a rick of delayed support when it comes to integration with other systems as well as new feature requests. But i'm sure the team is working on it :) Review collected by and hosted on G2.com.

Rui Pedro L.
RL
Rui Pedro L.
Senior Full Stack Engineer
Mid-Market (51-1000 emp.)
"Solid API Gateway"
5/5
What do you like best about Kong Konnect?

Still considered one of the industry's best. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Same as before. Could use some fresh looking UIs. Review collected by and hosted on G2.com.

AS
Anna S.
API Architect
Small-Business (50 or fewer emp.)
"Incredible Speed, Rock-Solid Performance, and Total Control Over Security & Traffic"
5/5
What do you like best about Kong Konnect?

Its speed is incredible, and the performance doesn’t drop even under pressure. The best part is the complete control it gives you over security and traffic, which provides real peace of mind. On top of that, it adapts natively to any environment without any issues. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The first few weeks can be difficult to get used to if you don’t have prior experience. Another drawback is the price; the enterprise version isn’t exactly cheap. Review collected by and hosted on G2.com.

kalpesh m.
KM
kalpesh m.
program manager
Enterprise (> 1000 emp.)
"API Gateway made efficient by Kong"
4.5/5
What do you like best about Kong Konnect?

This experience has increased team efficiency as no dedicated resource was needed and we could automate this workflow faster and easier Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Nothing as of yet, but as we expand our capacity, we may need to see the availability of additional features Review collected by and hosted on G2.com.

Sumit K.
SK
Sumit K.
Technical Lead
Enterprise (> 1000 emp.)
"Simple API Gateway to do the job"
3.5/5
What do you like best about Kong Konnect?

Light weighted reverse proxy. East to manage and setup Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Plugin price for smaller team and learning about various component and how it fit together. Better documentation can be implemented in the tool Review collected by and hosted on G2.com.