José Heriberto S.
JS
José Heriberto S.
Software Engineer/Mulesoft Developer
Enterprise (> 1000 emp.)
"Performance Powerhouse with Strong Security Features"
5/5
What do you like best about Kong Konnect?

I really like Kong Gateway for its performance and flexibility. It’s great how it’s built from the engines of Kong and can handle tasks with low latency, making it a strong fit for environments where performance is crucial. The plugin-based architecture is a huge advantage, making it straightforward to extend functionality for things like authentication, logging, and rate limiting without overcomplicating the core setup. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

I think it would be helpful to have more real case scenarios where companies use Kong Gateway. The initial setup was not easy. I recommend that Kong provides more real case scenarios or company use examples. Review collected by and hosted on G2.com.

SV
Seenu V.
Developer
Small-Business (50 or fewer emp.)
"Kong"
4.5/5
What do you like best about Kong Konnect?

I really like how lightweight Kong Gateway is. It doesn't hog your system resources at all, which is a huge plus. Even if you're working on a laptop or a machine that's not super powerful, Kong runs just fine without slowing things down. You don't need some beefy server setup to get it going, which makes life a lot easier when you're just trying to get work done. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Overall, Kong Gateway is pretty solid, but the documentation could use some work. When I was getting started, I found the initial setup instructions a bit confusing. It would be awesome if they had more beginner-friendly tutorials or step-by-step guides that walk you through the basics. Maybe some video walkthroughs or real-world examples would help new users get up and running faster without having to dig through forums or Stack Overflow. Review collected by and hosted on G2.com.

Ayushi J.
AJ
Ayushi J.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Flexible, Scalable, and Effortless API Management"
4.5/5
What do you like best about Kong Konnect?

I like that Kong Gateway is incredibly flexible and scales really well, it just handles massive amounts of API traffic without breaking a sweat. The plugin system is a huge plus for me, since it lets me add features like authentication, rate limiting, or monitoring without doing a lot of extra work, and I’ve found the hybrid deployment options super handy when bridging older systems with new cloud apps. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

What I dislike is that getting started can be rough, especially if you’re new to API gateways; the documentation sometimes leaves you hanging and figuring things out can be frustrating. I also wish more advanced features were available in the open source version, since some really useful stuff is locked behind the enterprise paywall, and the developer portal feels a bit undercooked compared to others I’ve tried Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Fast, Lightweight API Gateway with Strong Plugins and Kubernetes Integration"
4/5
What do you like best about Kong Konnect?

Kong is fast, lightweight and predictable under load. The plugin model gives you tight control over routing, auth, and rate‑limits without building custom components. Declarative config fits cleanly into CI/CD, and the Kubernetes integration is solid.

From a cost point of view, the open‑source core gives you most of what you need without locking you into a heavy enterprise contract. The ROI is straightforward: once it’s in place, you spend less time maintaining API plumbing and more time on actual product work.

Support has been steady when we’ve needed it, and onboarding new services is simple once the patterns are in place. The newer AI‑driven insights in Konnect are early but useful — mainly around traffic patterns and anomaly detection — and they help tighten operational visibility without extra tooling. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The UI is limited, so most work ends up in config and CLI. Some plugins are harder to tune than they should be, and debugging interactions between them takes time. Enterprise features are useful but push you into higher pricing tiers earlier than expected. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Kong Gateway’s Flexible, High-Performance Plugin Architecture"
5/5
What do you like best about Kong Konnect?

I love Kong Gateway's flexibility and performance thanks to its modular plugin architecture. This makes it easy to add features like authentication, rate limiting, and logging without changing the core service, while also centralizing API management, keeping the backend focused on business logic. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

While powerful, Kong Gateway has a steep learning curve and configuration can become complex as needs evolve. Review collected by and hosted on G2.com.

Kiran P.
KP
Kiran P.
API Developer
Small-Business (50 or fewer emp.)
"Kong Gateway: Reliable and Scalable API Gateway for Microservices"
5/5
What do you like best about Kong Konnect?

Kong Gateway is highly performant and scalable, making it ideal for microservices environments. I really like its plugin-based architecture, which allows easy implementation of features like authentication, rate limiting, and logging without changing application code. Its Kubernetes support and declarative configuration also make it very DevOps-friendly. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Kong Gateway has a noticeable learning curve, especially for beginners, and some configurations can be complex to troubleshoot. Also, a few advanced features are limited to the enterprise version, which may not be ideal for all teams. Review collected by and hosted on G2.com.

Krishna G.
KG
Krishna G.
Lead Project engineer
Computer Software
Enterprise (> 1000 emp.)
"Easy Onboarding, Tricky Setup with Powerful UI"
4.5/5
What do you like best about Kong Konnect?

I use Kong Gateway for load balancing and find that it handles preflight checks and acts as an auth wrapper using simple modules really well. I appreciate its best UI for routing, which makes things straightforward. What I like the most about Kong Gateway is how easy it is to onboard and use the UI, making the overall experience smooth and enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

The system setup part could be improved. It can be tricky, and having a feature like Helm to set it up instantly would be beneficial. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Verified User in Capital Markets
Enterprise (> 1000 emp.)
"All-in-One Platform for Managing APIs, Gateways, Portals, and Analytics"
5/5
What do you like best about Kong Konnect?

t provides a single platform to manage APIs, gateways, developer portals, and analytics, which simplifies operations and improves visibility across services. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

adding multiple routes on service it is unable to sort with name or date Review collected by and hosted on G2.com.

Frank W.
FW
Frank W.
Senior platform Engineer
Mid-Market (51-1000 emp.)
"Centralized API Control with Operational Challenges"
3.5/5
What do you like best about Kong Konnect?

I like that Kong Gateway is on premise, so we can control it ourselves without data flowing to different cloud providers. It gives us centralized control over our API routing, which is essential for managing all the APIs in one place. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

I think it has a lot of operation overhead, like patching and other things. That's why we're migrating to the Chrome connect, where the control plan is hosted in the SaaS space. And the data plans leave our network, which have private access to all the backend. Review collected by and hosted on G2.com.

Danish S.
DS
Danish S.
Cloud Solutions Engineer
Enterprise (> 1000 emp.)
"Smooth API Management with Kong Gateway"
4.5/5
What do you like best about Kong Konnect?

I like Kong Gateway because it's easy to install and set up, which speeds up our go-to-market process. I find the flexibility of Kong Gateway to be wonderful and a game changer. The initial setup was really smooth, thanks to developer.konghq.com. Review collected by and hosted on G2.com.

What do you dislike about Kong Konnect?

Key Value Maps, Share Flows, API Trace Review collected by and hosted on G2.com.