Our sales team has been using the Koncert parallel dialer tool, and it has significantly transformed our workflow. The most notable benefit is the 300% increase in the speed of cold calls , which has freed up a substantial amount of time for our team to focus on prospecting and researching quality accounts. This efficiency boost has been a game-changer for us.

Integration with our CRM was seamless, making the transition smooth and hassle-free. The analytics provided by Koncert are incredibly valuable, offering deep insights that help us refine our strategies and improve our performance. Koncert’s roadmap of updates is impressive, and their communication and support has been consistently excellent. We always feel informed about upcoming features and improvements, which keeps us confident in the tool’s future.

The connection lag is minimal compared to the other dialers I took for a spin, and the transcription gives you an extra assurance going into the call to pivot if there is a slight delay which can happen sometimes.

Koncert has proven to be an indispensable asset for our sales operations, enhancing productivity and providing valuable data to drive our success. Review collected by and hosted on G2.com.

You really have to guide it certain CRM functions. Cancelled calls catagory is nice, but if it doesn't advance it in the sequence it can delay actions. Review collected by and hosted on G2.com.

The AI paralell dialer has been a gamechanger when it comes to large volume calling. Review collected by and hosted on G2.com.

there is a slight delay when connecting to a call, but other dialers that i have used have been even worse. Review collected by and hosted on G2.com.

This tool is great for increasing efficiency of outbound effort. Arun provided a great training and onboarding experience. Review collected by and hosted on G2.com.

Based on my experience to date, I don’t have any complaints. Review collected by and hosted on G2.com.

The easy dialing access that gives me the choice of how many lines I have open! Review collected by and hosted on G2.com.

Nothing it has been working well for us! Review collected by and hosted on G2.com.

Love the fact I can make tons of dials and the AI transcription! Helps me when I miss something in the convo, I can go back and read the transcitpion. Review collected by and hosted on G2.com.

Biggest dislike is the delayed time when the prospect picks up. I've heard it from numerous prospects. I always have to start the convo "hello hello, can you hear me now?" Review collected by and hosted on G2.com.

You can dial mutliple phone lines at once, saving so much time in the day. I love that I do not have to listen to a phone ring at all during the day. Such an efficient use of time! Review collected by and hosted on G2.com.

Truly not many downsides, but I would say the only dislike I have is sometimes the dialer picks up a voicemail thinking the prospect answers. Review collected by and hosted on G2.com.

I love how easy it is to use! the UI works fast and the customer service it great! Review collected by and hosted on G2.com.

There really isnt anything negative I have to say about Koncert. Review collected by and hosted on G2.com.

Koncert is great for dialing multiplue lines at a time and shows helpful analytics! Review collected by and hosted on G2.com.

it crashs more than I would like, but it alwasy reloads quick! Review collected by and hosted on G2.com.

Koncert is an efficient and powerful tool that has consistently delivered positive results for us in a very short period of time. SDR has quickly adopted to it, The daily synchronization of HubSpot lists enhances its usability, making it a favorite among SDR for his day to day activities inturn helps to plan daily activities.

The detailed and customized call dispositions gives insights into call performance reports. Its seamless integration with HubSpot allows users to generate disposition reports post-call and recordings syncing in real-time. This functionality is one of the key advantages that businesses experience as you can mentor and coach the SDR.

Implementation is quick, typically taking less than a day, making it ideal for those looking to getting started immediately. Additionally, the customer support team is responsive and readily available to troubleshoot any issues that may arise. Review collected by and hosted on G2.com.

UI

Consolidating Call Disposition

One place for all the support documents rather than multiple websites Review collected by and hosted on G2.com.

The onboarding and integrations are quick and seemelss. Support is great and the support team is extremly responsive and helpful. It simple and easy to use. The best thing about Koncert is the volume of conversations I am able to have throughout the day as a direct result of being able to hit a very high number of dials. I also love the integration with apollo sequences it is awesome! Being in a hybrid SDR/AE role and having a tool like Koncert allows me to do all the AE tasks I need to do while still being able to outbound and have a high number of quality conversations. I use Koncert everyday for all of my outbound prospecting. Review collected by and hosted on G2.com.

Truthfully I can't really think of anything I don't like about Koncert. Review collected by and hosted on G2.com.