I appreciate the dialer and several of the features, and I also find the team to be helpful. Review collected by and hosted on G2.com.

I wish it integrated more smoothly with HubSpot, although it's possible that my issues are actually with HubSpot itself rather than this product. Review collected by and hosted on G2.com.

I like the AI parallel dialer. Being able to call more than one person at a time is very helpful. Review collected by and hosted on G2.com.

I wish it responded to "Sales Engagement" in Salesforce. Review collected by and hosted on G2.com.

- easy to use UI

-Local presence Dialing

- very easy to use Power dialer and manual Dialer

- VERY FAST SUPPORT RESPONSES (Krystina is amazing and very clear to send videos to us if we dont understand something

- Very Good Sales people too, how honest and straight forward they are

- 2 way integration with HubSpot

- Number health

- Very quick to make changes on our dialer that works best for team

- Month to month pricing

-easy integration into HubSpot Review collected by and hosted on G2.com.

- the fact i only can add 2000 leads at one time

- filter calls by whatever call duration i like but not a deal breaker Review collected by and hosted on G2.com.

The AI Parallel dialer streamlines the process of calling through super long lists, where still reviewing each contact one by one is necessary. The integration with Outreach is extremely helpful for efficient prospecting and I like that I can choose whether Outreach pops up in a different window or another tab. I'm able to read prospect notes in real time, and do a little script run through in my head. If they don't answer, I don't have to handle any of the manual work to dial the next person. Koncert's customer support is also super on top of it. When issues arise I know an immediate response and fix is coming soon, if not immediately. Review collected by and hosted on G2.com.

The AI Paralell dialer sometimes picks up on prerecorded messages as if a real human has answered the phone, which throws a wrench into the process of mass dialing. There are bugs from time to time, but nothing is a dealbreaker. Review collected by and hosted on G2.com.

I have used many dialers and I like everything about Koncert better, especially the reporting. It is very easy to use, the implementation was super easy and customer support is the best, I use Koncert everyday and Arun is always available to help me with anything at anytime. Review collected by and hosted on G2.com.

The only thing is the callback feature is a little difficult to locate the contact that has returned your call in order to add notes. Review collected by and hosted on G2.com.

Koncert has improved my day to day prospecting with Outbound calls. When dialing, I am 90% hands free as it sets the disposition and dials the next lead. When a call connects, there is the AI Summary generated which has been extremely helpful. Also, the ease of use of this platform is better than the other tools I have used. Review collected by and hosted on G2.com.

The only downside currenrly with Koncert is the automation with European leads. The dialer currenrly does not detect the foreign languages when it goes to voicemail or a phone tree. Review collected by and hosted on G2.com.

The most helpful part about koncert is being able to dial many prospects at one time to make outreach very efficiently. The dialer moves without error and the dispositions help to filter through long lead lists. I'm able to book more meetings a day due to how the dialer is set up. Review collected by and hosted on G2.com.

Sometimes Koncert has a glitch where it will long me out and hang up in the middle of a call. While it is an issue, it doesn't happen very often and has only happened a couple times in my months of cold calling. Review collected by and hosted on G2.com.

It helps me with my calls, I can make more calls Review collected by and hosted on G2.com.

Sometime it gives an error when leaving my notes Review collected by and hosted on G2.com.

Koncert has been a complete game changer as a SDR. I use it every single day for my job, for multiple hours. Super easy to use. It connects to my phone and dials to my prospects through a local number. All of the features are completely customizeable. Customer Support responds in a timley manner. Review collected by and hosted on G2.com.

The only thing that I will say- is that there is a slight delay from the time the prospcet picks up the phone, and the time that we get connected. With that being said, every once in awhile. The propsect has already hungup before i have a chance of getting a word out Review collected by and hosted on G2.com.

I used Koncert every day, and most of my connects are through the tool since it can quickly dial many numbers at once. I've had great success- sending through opportunities from multibillion dollar businesses. These accounts require you to cast a wide net and contact many stakeholders in order to connect with the right person. The alternative, dialing them one by one, would take up too much time, with worse results. Review collected by and hosted on G2.com.

I can't think of anything I dislike about it Review collected by and hosted on G2.com.