Verified User in Events Services
EE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Your Marketing Strategy's BFF"
5/5
What do you like best about Komo?

A consistent part of our marketing strategy YOY is increasing fan engagement and improving the fan experience. Komo has been instrumental in supporting our efforts to do this in one of areas our fans used to rate us extremely poorly: our mobile app. In the past two years since implimenting Komo (which was super easy to do BTW), we've seen an increase in downloads, screen views, and average time per session within the app. Our fan feedback on our app has been more positive than ever and they're enjoying engaging with our brand in a fun and meaningful way. My team really enjoys working with their team and appreciates that they're open to all of our ideas for improvement and creativity. Review collected by and hosted on G2.com.

What do you dislike about Komo?

There's nothing I specifically dislike, but I would love to see the team continually improve their product and offerings to support our desire to grow this part of our app over the coming years. Review collected by and hosted on G2.com.

Verified User in Hospitality
EH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Komo - Helping us own the moment"
4.5/5
What do you like best about Komo?

I love the ease-of-use and flexibility of the platform. It allows us to quickly and effectively go to market with campaigns that are truly driving ROI back to the business (levels up to 17x ROI for some of our business units). It was easy to implement and the customer support being offered is fantastic with a dedicated team who help us through strong development and feature additions based on our needs. Review collected by and hosted on G2.com.

What do you dislike about Komo?

Like all systems nothing is foolproof and it has taken my team a few goes and learning curves to be able to perfect our instance. Review collected by and hosted on G2.com.

Ariella L.
AL
Ariella L.
Account Manager
Small-Business (50 or fewer emp.)
"Great customer service and engaging platfrom"
3.5/5
What do you like best about Komo?

- Bespoke customisable digital platform

- Reporting dashboard is highly detailed and useful

- Each element of Komo is adaptable to a clients brand, colour, etc Review collected by and hosted on G2.com.

What do you dislike about Komo?

- Time consuming process pending how many modules and rewarding winners

- User journey can be slightly more seamless

- Fees are quite expensive Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"The Central Coast Mariners have had a brilliant experience using Komo!"
5/5
What do you like best about Komo?

The best part about Komo is its versatility and ease of use. We have been able to implement activations on a quick turnaround on gameday's and at other times which have increased our fan engagement. Review collected by and hosted on G2.com.

What do you dislike about Komo?

There has not been anything that we have disliked that has not been amended and improved by the team at Komo. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"A very useful and progressive asset to our business"
5/5
What do you like best about Komo?

The interactive nature for our customers and fans, and the ease of tracking statistics.

Consistently touching base with Louis for help implementing ideas is so helpful for us and he's always full of energy for our projects and is overall great to deal with. Review collected by and hosted on G2.com.

What do you dislike about Komo?

Not neccessarily a fault of Komo, but it would be great to somehow 'embed' Komo into the website, rather than having to link away from our site. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"New ways for us to engage our fans and keep partners happy"
5/5
What do you like best about Komo?

There's a variety of ways we can naturally integrate our partners while still engaging fans in things they care about and will happily engage with. Review collected by and hosted on G2.com.

What do you dislike about Komo?

Nothing really - it's quite user friendly so after a small amount of trial and error it's been quite easy in our first season. Review collected by and hosted on G2.com.