Katarzyna K.
KK
Katarzyna K.
Small-Business (50 or fewer emp.)
"Useful solution to automate customer support with customizable chatbots"
4.5/5
What do you like best about Kommunicate?

- automation features that are useful to improve customer support and also lead generation,

- lead collection forms which help to gather all necessary contact details,

- clearand intuitive dashboard to manage and handle all the conversations with our customers and leads,

- easy integration,

- great customer support. Review collected by and hosted on G2.com.

What do you dislike about Kommunicate?

They could have a bit more integration options available Review collected by and hosted on G2.com.

Anna O.
AO
Anna O.
Head of Growth
Small-Business (50 or fewer emp.)
"Smart solution for online chat support"
4.5/5
What do you like best about Kommunicate?

- this is a quite good combination of both human and bot chat. This solution makes your online support more responsive and prevents the loss of time in searching for the history of conversation with the client;

- you can integrate this app with the CRM system that you use at the moment;

- nothing spectacular, but of course you can have the whole conversation with the client in one place;

- they give you also a dashboard for reporting all activities. Review collected by and hosted on G2.com.

What do you dislike about Kommunicate?

- They are missing integrations with some platforms, but once they do it, it will provide quite cool chat tool. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Chatbot for website leads"
4.5/5
What do you like best about Kommunicate?

Easy User Interface. Setup is easy to configure Review collected by and hosted on G2.com.

What do you dislike about Kommunicate?

Pricing is too expensive for India market. Review collected by and hosted on G2.com.

Mariano M.
MM
Mariano M.
Head of Growth
Small-Business (50 or fewer emp.)
"Great support tool for your SMB"
4/5
What do you like best about Kommunicate?

It’s very good for SMBs.It’s very simple to use with outstanding UX/UI. They provide with seamless integration with third-party tools. User friendly, and gives the flexibility to handle all customer related issues, bots feature helped us a lot to handle our support in a small project Review collected by and hosted on G2.com.

What do you dislike about Kommunicate?

All come as we expected, nothing to complain Review collected by and hosted on G2.com.

Mahinour S.
MS
Mahinour S.
Outbound & Sales Automation Manager
Small-Business (50 or fewer emp.)
"A great tool for managing our customer support with chat bots"
5/5
What do you like best about Kommunicate?

Easy to use and set up, integration with Zendesk made it easy to start Review collected by and hosted on G2.com.

What do you dislike about Kommunicate?

Nothing to mention the tool so far meets our needs Review collected by and hosted on G2.com.