[ Kommo Reviews ](https://www.g2.com/products/kommo/reviews) [ Kommo Reviews ](https://www.g2.com/products/kommo/reviews) # Kommo Pricing Overview [Editedit](https://my.g2.com/kommo/pricings) Free Trial ## Kommo Pricing Key Insights Last updated on Jul 28, 2026 * * * Kommo offers **3 pricing editions** , starting from **$15** to **$45**. Kommo pricing tiers are designed to support different usage levels and team sizes. Kommo also offers a **free trial**. Compare the Kommo pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Kommo** for **custom pricing**. * * * Basic — $15 Advanced — $25 Enterprise — $45 Rated 4.2 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Basic $15.00 Free Trial Designed to boost the effectiveness of small sales teams - Lead & Contact Management - Custom sales pipeline(s) - Lists & product catalogs - Built-in chat - Task Management & Alerts - Mobile app for Android & iPhone - Custom fields - Widgets & API Show More Advanced $25.00 [Contact Us](#) Designed for sales teams that are scaling up - All Basic Features - Recurring purchase pipeline - Business processes - Digital Pipeline (sales automation) - KPIs & Sales plan - Custom dashboard Show More Enterprise $45.00 [Contact Us](#) For businesses with a large number of contacts and leads - All Advanced features - Lead scoring - Periodic backup Show More Kommo offers transparent and affordable pricing for businesses that rely on messaging to communicate with customers. Plans start at $15 per user per month and include essential CRM and AI CRM capabilities such as a unified inbox, WhatsApp and Instagram integrations, multiple pipelines, customizable dashboards, and Kommo AI tools. Each plan is designed to support a different stage of business growth. The Base plan provides the core features needed to use Kommo as a messaging-first CRM, centralizing conversations from WhatsApp, Instagram, and other channels. The Advanced plan expands these capabilities with workflow automation, broadcast messaging, and the Salesbot builder for no-code chatbots that automate lead qualification and follow-up. The Enterprise plan includes advanced AI features and high-performance tools for larger teams managing higher message volumes. All subscription plans are easy to set up and include access to Kommo’s marketplace integrations, without hidden fees. New users can try the full platform with a 14-day free trial, no credit card required. Kommo delivers a messaging-first approach to CRM that helps teams respond faster, automate conversations, and convert more leads into sales. Pricing information for Kommo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Kommo must be conducted with the seller. We offer 6, 9, 12, or 24-month subscriptions paid in USD, with pricing based on the number of users. What Kommo plan should I choose? The Base plan is ideal for businesses searching for a WhatsApp CRM or Instagram CRM solution that connects all messaging channels into a single unified inbox. It includes essential tools for managing leads, organizing pipelines, and centralizing conversations across WhatsApp, Instagram, Telegram, and other apps. The Advanced plan is recommended for teams that want stronger automation. It includes workflow automation, broadcast messaging, and the Salesbot builder for creating no-code chatbots that automate WhatsApp and Instagram conversations, qualify leads, and reduce manual work. The Enterprise plan is designed for companies that need advanced AI CRM capabilities. It unlocks enhanced Salesbot features, AI-driven lead scoring, automated data enrichment, and additional performance tools for scaling high-volume messaging operations. Are there additional costs? All CRM and messaging tools included in your plan are covered by your subscription. Additional fees apply only if you choose optional third-party integrations or external services through the Kommo marketplace. If I cancel my subscription, can I get a refund? Yes. Refunds are available for the unused portion of your subscription. You can request assistance through your Kommo account or by emailing support@kommo.com . Which features are available during my trial? The 14-day trial provides full access to Kommo’s Messaging CRM platform, including WhatsApp CRM integration, Instagram CRM integration, the unified inbox, automation tools, Salesbot, and AI CRM features. The only restriction is a 10 GB limit on media storage. Can I add users to my account for free? Kommo allows both paid and free users. Paid users have full access to the CRM, automations, chat channels, and pipeline features enabled in your account. Free users have restricted access and can only view and reply to client profiles shared with them. Which plan lets me connect and use messenger apps? You can connect WhatsApp, Instagram, Telegram, and more than 100 integrations directly from the Base plan. This includes full access to the unified inbox and multichannel CRM features. What currency can I pay in? Subscriptions are billed in USD. Some certified Kommo partners may offer local pricing for specific regions. What payment methods does Kommo support? You can pay using credit cards or widely used payment services such as PayPal. Does everyone on the account need the same plan? Yes. All users in the account must be on the same subscription plan to ensure consistent access to messaging tools, automation features, AI CRM functionality, and integrations. Pricing information was last updated on December 09, 2025 Show More ## Kommo Pricing FAQs Generated using AI Is Kommo free, or does it offer a free trial? Kommo does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Kommo cost in 2026? According to G2 data, Kommo pricing in 2026 starts at $15.00 and can reach $45.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Kommo's official pricing page for the most current details. Who is Kommo pricing best suited for? Kommo's pricing is best suited for small businesses, which represent the overwhelming majority of G2 reviewers. The $15.00 Basic tier appeals to solo operators and micro-teams in consulting, accounting, marketing, and retail who need centralized WhatsApp and social media conversation management without complexity. G2 reviewers in marketing and advertising frequently adopt Kommo's Advanced tier at $25.00 to leverage sales automation and Digital Pipeline for scaling outreach. Mid-market teams in travel, tourism, and alternative medicine also appear in G2 review data, gravitating toward Advanced or Enterprise tiers for structured sales processes. Kommo's Enterprise tier at $45.00 suits larger contact volumes requiring lead scoring and data backup. What are the key differences between the free and paid versions of Kommo? Kommo offers no permanent free tier, only a time-limited free trial for evaluating its capabilities before committing to a paid plan. Kommo's paid plans start at $15.00 per user per month for the Basic tier, covering lead and contact management, custom pipelines, built-in chat, task management, mobile app access, and API access. Upgrading to Kommo's Advanced tier at $25.00 unlocks sales automation via Digital Pipeline, business process tools, KPIs, and custom dashboards. Kommo's Enterprise tier at $45.00 adds lead scoring and periodic backup. G2 reviewers consistently highlight automation and WhatsApp integration as the features that justify moving beyond the trial into paid plans. Is Kommo considered good value for its pricing? G2 reviewers of Kommo largely consider it good value, particularly for small businesses managing multi-channel customer conversations. Multiple G2 users in marketing, consulting, and accounting highlight the cost-benefit as a standout advantage, with one reviewer explicitly stating it offers the best cost-benefit on the market. The $15.00 Basic tier delivers solid pipeline management and WhatsApp integration that reviewers consistently praise. However, some G2 users flag that pricing feels steep for very small teams, and the mandatory minimum 6-month prepaid license period draws criticism. Occasional platform instability and slow support responses temper satisfaction slightly, though overall ratings averaging 4.5/5 signal strong perceived value across the majority of Kommo's user base. ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,868) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,902) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") Pipedrive 4.3/5(3,103) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/kommo/competitors/alternatives) ## Kommo Pricing Reviews (2) ![Leonardo G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo G.") LG Leonardo G. Operador de câmera 2/5/2026 More Options - "Kommo: Efficiency and Fluid Dynamism in After-Sales" 5/5 What do you like best about Kommo? I like the efficiency and fluid dynamism of the Kommo CRM. The messages are quickly accessible and humanized, which provides efficiency and effectiveness in my customer service in the post-sale of my info products and my mentoring. The initial setup was very well guided with the help of the information, making the user experience very intuitive. Furthermore, I chose Kommo for the best cost-benefit. Review collected by and hosted on G2.com. What do you dislike about Kommo? Could you develop an action plan for customer acquisition based on each user's profile in Kommo, to optimize and personalize its features? Review collected by and hosted on G2.com. What problems is Kommo solving and how is that benefiting you? I use Kommo to manage after-sales, answer questions, and offer mentoring. It allows quick and personalized access to messages, providing efficiency and effectiveness in attending to my clients. Review collected by and hosted on G2.com. Show More Response from Beatriz Veras of Kommo [Editedit](https://www.g2.com/survey_responses/kommo-review-12315478/official_response/edit) Thank you so much for your thoughtful review! We’re thrilled to hear that Kommo’s efficiency and fluid messaging experience are helping you manage your after-sales process and mentoring programs more effectively. Providing quick, personalized access to conversations is exactly what our messaging-powered CRM is designed for. It’s also great to know that the onboarding experience and cost-benefit met your expectations, we truly aim to make setup intuitive and accessible for growing businesses. We appreciate your suggestion about developing an action plan for customer acquisition based on user profiles. Feedback like yours is incredibly valuable as we continue improving automation and personalization features within Kommo. Thank you again for sharing your experience, we’re glad to be part of your journey! Kommo Team Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/27/2026 More Options - "Simple and effective CRM for managing leads" 4/5 What do you like best about Kommo? I like how simple and intuitive it is to manage leads and customer conversations in one place. The visual pipeline makes it easy to follow each opportunity Review collected by and hosted on G2.com. What do you dislike about Kommo? The setup and customization can feel a little complex at first, especially when configuring automations and integrations. It may take some time to understand all the features and adjust the platform to fit the company’s workflow. However, once everything is configured, it becomes much easier to use on a daily basis. Review collected by and hosted on G2.com. What problems is Kommo solving and how is that benefiting you? helps us organize leads, track every sales opportunity, and keep customer conversations in one place. Before using it, it was easier to lose follow-ups or have information spread across different channels. Now the pipeline is clearer, the team can see the status of each deal, very nice. Review collected by and hosted on G2.com. Show More Response from Beatriz Veras of Kommo [Editedit](https://www.g2.com/survey_responses/kommo-review-12879121/official_response/edit) Hi, Thank you for sharing your experience with Kommo! We're delighted to hear that our intuitive interface, visual pipeline, and centralized conversations have helped your team organize leads, track sales opportunities, and improve follow-ups. It's great to know the platform is making your sales process clearer and more efficient. We also appreciate your feedback about the initial setup and customization. We understand that configuring automations and integrations can take some time, especially for new users. We're continuously working to make the onboarding experience and configuration process even more intuitive while maintaining the flexibility our customers need. Thank you again for your thoughtful review and for being part of the Kommo community! 🚀💙 Validated ReviewerIncentivizedSource: Seller invite Kommo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,897) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-kommo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,103) [ Compare Now ](https://www.g2.com/compare/kommo-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,865) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-kommo) ##### Categories on G2 [ CRM ](https://www.g2.com/categories/crm) ##### Explore More [ MIE Trak Pro vs JobBOSS² vs MRPeasy for a small custom machine shop: which is worth switching to? ](https://www.g2.com/discussions/mie-trak-pro-vs-jobboss-vs-mrpeasy-for-a-small-custom-machine-shop-which-is-worth-switching-to)[ What implementation timeline and disruption risk do teams face with quote to cash consulting engagements in regulated industries? ](https://www.g2.com/discussions/what-implementation-timeline-and-disruption-risk-do-teams-face-with-quote-to-cash-consulting-engagements-in-regulated-industries)[ Best AI tools for due diligence in M&A ](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-due-deligence-in-m-a) [ digital adoption platforms ](https://www.g2.com/discussions/digital-adoption-platforms-what-s-the-best-option-in-2025)[ Which 3D rendering program for architects produces realistic visuals without killing a laptop that is not a high-end workstation? ](https://www.g2.com/discussions/which-3d-rendering-program-for-architects-produces-realistic-visuals-without-killing-a-laptop-that-is-not-a-high-end-workstation)[ Pros and Cons Details ](https://www.g2.com/products/kommo/reviews?qs=pros-and-cons) Show More [ MIE Trak Pro vs JobBOSS² vs MRPeasy for a small custom machine shop: which is worth switching to? ](https://www.g2.com/discussions/mie-trak-pro-vs-jobboss-vs-mrpeasy-for-a-small-custom-machine-shop-which-is-worth-switching-to)[ What implementation timeline and disruption risk do teams face with quote to cash consulting engagements in regulated industries? ](https://www.g2.com/discussions/what-implementation-timeline-and-disruption-risk-do-teams-face-with-quote-to-cash-consulting-engagements-in-regulated-industries)[ Best AI tools for due diligence in M&A ](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-due-deligence-in-m-a) [ digital adoption platforms ](https://www.g2.com/discussions/digital-adoption-platforms-what-s-the-best-option-in-2025)[ Which 3D rendering program for architects produces realistic visuals without killing a laptop that is not a high-end workstation? ](https://www.g2.com/discussions/which-3d-rendering-program-for-architects-produces-realistic-visuals-without-killing-a-laptop-that-is-not-a-high-end-workstation)[ Pros and Cons Details ](https://www.g2.com/products/kommo/reviews?qs=pros-and-cons)