Hi Miguel,

Thank you for taking the time to share your feedback. We are sorry to learn that your experience with Kommo, particularly during the initial setup and when contacting our customer service team, did not meet your expectations.

We understand how important timely and effective support is, especially when implementing a new CRM. Your comments have been noted and will help us identify areas where we can improve both the onboarding process and the overall support experience.

We would appreciate the opportunity to review your case in more detail and address any unresolved concerns. Please contact our support team with your account information and relevant request details so we can investigate the matter properly.

Thank you again for your feedback. We hope to have the opportunity to restore your confidence in Kommo.

Essa aqui exige um pouco mais de cuidado porque envolve suporte 👀

Tem que reconhecer, sem soar defensivo, e mostrar que vocês estão atentos.

Aqui vai a resposta estratégica, profissional e equilibrada:

Thank you for taking the time to share your detailed feedback.

We are glad to hear that Kommo’s ease of use, integrations, and centralized pipeline management are helping you stay organized and never miss a message. Combining multichannel communication, chatbots, and task management in one platform is exactly what our messaging-powered CRM is designed to support.

We truly appreciate your honest comments about the support experience and initial setup. We understand how important timely responses and clear guidance are, especially when configuring bots and integrations. Your feedback is extremely valuable and helps us identify opportunities to improve both our onboarding process and support structure.

If you are currently facing any specific integration or setup challenges, we encourage you to reach out again so our team can assist you directly.

Thank you again for sharing your experience and helping us continue improving.

Kommo Team

Thank you for sharing your detailed feedback.

We are happy to hear that the WhatsApp integration and unified experience inside the CRM are helping your team manage conversations more efficiently. One of our main goals with Kommo is to centralize messaging and sales workflows in a single platform, eliminating the need for multiple tools and making follow-ups easier and more organized.

We also truly appreciate your honest feedback regarding performance speed and the Google Sheets integration. Reliability and smooth performance are very important to us, and insights like yours help our team continue improving stability and usability across the platform.

If you ever experience delays or integration issues, our support team is always ready to help investigate specific cases and provide guidance.

Thank you again for taking the time to share your experience. Your feedback helps us continue evolving Kommo.

Kommo Team

Thank you for your kind review.

We are glad to hear that Kommo’s sales funnel view stands out for being organized, interactive, and easy to update. Creating a clean and intuitive pipeline experience is a key part of helping teams manage opportunities efficiently.

It is also great to know that automation, lead registration, and multichannel communication through Instagram and WhatsApp are helping you save time and streamline your workflow. Centralizing conversations and follow-ups in one platform is exactly what our CRM is designed to support.

Thank you again for sharing your experience and for trusting Kommo in your sales process.

Kommo Team

Hello,

Thank you for sharing your experience!

We’re glad Kommo’s visual pipeline and drag-and-drop interface make lead management easier and save your team valuable time.

We also appreciate your feedback about the mobile app and will pass it along to our product team as we continue improving the mobile experience.

Hi Yan,

Thank you for taking the time to share your experience with Kommo! We're glad to hear that our automations, reports, and centralized conversations have helped you stay organized, improve visibility into your sales pipeline, and achieve better results.

We also appreciate your honest feedback regarding our support response times. We understand how important timely assistance is, especially when urgent issues arise, and we're continuously working to improve our support experience.

Thank you once again for your valuable feedback and for being part of the Kommo community! 🚀💙

Hi,

Thank you for taking the time to share your experience with Kommo! We're delighted to hear that our native WhatsApp integration, automation capabilities, bots, and AI features have helped you build scalable business processes quickly and efficiently. It's great to know these features are delivering value to your team.

We also appreciate your honest feedback regarding the platform's stability and the mobile app performance. We're continuously working to improve reliability across the platform, and we're glad you've noticed the recent app update. We hope it provides an even better experience moving forward.

Thank you again for your valuable feedback and for being part of the Kommo community! 🚀💙

Thank you so much for your incredible feedback.

We are thrilled to hear that Kommo’s CRM automation and WhatsApp usability are making a difference in your operations. Integrations with platforms like Instagram, RD Station, and TikTok are designed to help businesses expand their reach while keeping all conversations and CRM data centralized in one unified workspace.

It is great to know that task management and multichannel integration are helping you stay organized and never miss a conversation. Providing a seamless and connected experience across messaging platforms is exactly what we aim to deliver.

We truly appreciate your trust and are glad Kommo is meeting your expectations.

Kommo Team

Thank you for sharing your experience.

We are happy to hear that Kommo’s ease of use and client search functionality are supporting your entrepreneurial journey. Making it simple to find and manage customer information quickly is an important part of how our CRM is designed to improve daily efficiency.

We also appreciate your feedback regarding accessibility. User experience is something we continuously work to enhance, and insights like yours help us identify opportunities to make the platform even more functional and inclusive.

Thank you again for your feedback and for choosing Kommo.

Kommo Team