We appreciate Kolleno's highly flexible collection workflows and the extensive customization options in communication templates. The emotional nature of our services mean that financial conversations with clients needed a delicate approach, and yet, late payments were becoming an operational challenge. Furthermore, balancing the intricacies of different funeral practices means our invoicing structures are often unique and diverse. However, given how customizable Kolleno communication templates and workflows are, we were able to build out a gentle approach to all of our clients situations. Review collected by and hosted on G2.com.

The platform is evolving fast, taking on any feedback quite quick. At the moment, nothing major that we dislike. Review collected by and hosted on G2.com.

Since Kolleno implementation we have seen noticeable improvements in the debts collected. Loved it how we could monitor the payments progress across different monthly cohorts - with Kolleno reports its very easy to see what % of debt outstanding in February is still outstanding or either has been paid. It was great seeing this % number going over time, as our credit control team became more efficient with using Kolleno for their daily tasks. Review collected by and hosted on G2.com.

I wish the dashboard was more customizable, and each user were able to decide for himself what graphs, reports and metrics they want to see on the daily basis. Review collected by and hosted on G2.com.

Kolleno offers the ability to chase a large amount of debt with completely customisable parameters without it looking like any other automated email. This allows the team to focus on debt that requires more attention and provide daily tasks and reminders to effecitvely manage large debtor books. The customers support we have received right from implementation has been amazing, Adonis our account manager offers useful insight into best practice and works out the best solution based on our business which integrates with Xero seemlessly. Review collected by and hosted on G2.com.

Nothing that isn't user familiarity with the system that causes the issue. Review collected by and hosted on G2.com.

It integrates quite well with NetSuite. We use it for testing and integrating on behalf of our clients. Review collected by and hosted on G2.com.

Lots of features, sometimes I'm not sure where to go or if it is available. Review collected by and hosted on G2.com.

The integration with our ERP system was seamless, providing us with a two-way data sync. The finance team was able to increase their productivity, and the amount of filters / triggers for customers and invoices that enroll into workflows is impressive, allowed us to create srtategies specific to our business processes. Appreciate how the platform is always up and running, there is no disruption to its operation. Review collected by and hosted on G2.com.

Well done to Kolleno tech team, nothign we don't like Review collected by and hosted on G2.com.

Kolleno's software has been a game-changer for managing our credit control. It's easy to use and syncs perfectly with our current systems. The software automates a lot of the work, saving us time! It also helps us keep track of payments and financial decisions with its up-to-date reports and data. This has made our financial operations smoother and more efficient. Review collected by and hosted on G2.com.

That it doesn't have more features to do more of our admin for us! Review collected by and hosted on G2.com.

Payment reconciliation feature within Kolleno has impressed us with its live, real-time bank feeds. It has significanlty improved the accuracy of our payments reconciliation and tracking payments statuses, as we can tell instantly whether the payment is within our bank account or yet to be received / applied. There is a separate tasks feed for reconciling payments which made the process for our finance team members much more straightforwrad. Review collected by and hosted on G2.com.

Kolleno has been alwasy very attentive to our requests, hence nothing to dislike! Review collected by and hosted on G2.com.

Loved the new workflows release - that allowed us automate more than just payment reminders or chasing activities. Specifically, automating response to chargebacks has been a very useful addition for out team. Review collected by and hosted on G2.com.

Wish we could customize reports and dashboard more, for example for each user a separate set of reports on the dashboard Review collected by and hosted on G2.com.

Many great features and the Kolleno team went very granular at building this product for accounts receivables management - we can even track now the promises to pay for the invoices from our clients. Its very convenient, as allows us to automate all the communication in case the client does not get the payment on the promised date. Love how you can build different workflows for all sort of scenarios. Review collected by and hosted on G2.com.

Nothing to dislike, Kolleno delivers on all the promises. Review collected by and hosted on G2.com.

The task manager and tasks collaboration feature. It makes the job much more enjoyable when you log in to the platform, see clearly all the things that need your reaction and just work through these without having to worry that you are missing out on something. Having multiple users and task collaboration enabled allows us a very smooth transition to get different team members involved when the client context requires that. Also implementing Kolleno into our existing accounts receivables management has been very quick and smooth, and the team members picked up very fast on how to use the platform. Review collected by and hosted on G2.com.

I wish we were able to customize the main dashboard view for each user differently, as some of us would love to see different key reports and stats. Review collected by and hosted on G2.com.