I find the customer payment tool combined with the platform's daily task prioritization engine to be the most valuable features for us. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

I like the platform's operational layout. I appreciate the fact that the system automatically builds prioritized day-to-day to-do lists triggered directly by the custom credit workflows we designed during our audit. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I really appreciate Kolleno for its workflow customization engine and promises to pay tracking system, as these are easily the standout capabilities for us. Review collected by and hosted on G2.com.

Nothing yet. Review collected by and hosted on G2.com.

I find Kolleno's specialized auto-generated payment failure and chargeback workflow engine to be the absolute best capability on the platform for our daily transactional structure. Review collected by and hosted on G2.com.

None Review collected by and hosted on G2.com.

The Versatility you can get in order implement your collection process Review collected by and hosted on G2.com.

Rigidity of the report. Reports a preset but can be customized Review collected by and hosted on G2.com.

We had been having A/R issues since day one. We had been trying to do things manually but where we often fell down was at the follow-up stage. Now that we've switched to using Kolleno AI to automatically follow up with our clients, what seems to be making a real difference is the consistency. I know the days that Kolleno emails went out because I see the payments come in! Getting Kolleno has resulted in significantly quicker overall A/R time and improved our cash flow significantly. Review collected by and hosted on G2.com.

There is nothing we dislike about Kolleno Review collected by and hosted on G2.com.

Every step with Kolleno has been collaborative and joyful! Within our first 10 days we have collected six figures more than what we were doing prior to using Kolleno. I highly recommend partnering with them! Review collected by and hosted on G2.com.

That we have not used them in our other partner companies yet...no dislikes. Review collected by and hosted on G2.com.

The customer service we have received has been extraordinary. The system itself is customizable and easy to use. It has revolutionized how we handle our AR. Review collected by and hosted on G2.com.

Really nothing to dislike. I think the reporting suite could be more robust and customizable but it sounds like they are working on this. Review collected by and hosted on G2.com.

Since implementing Kolleno our payment process has been transformed. The automation and real-time updates have drastically reduced manual tasks, and we’re collecting payments faster than ever. Our customers appreciate the easy payment updates, and our team loves how seamlessly everything syncs with our ERP. Review collected by and hosted on G2.com.

There is nothing we disliked.

The kolleno team is super open for improvement points and always helped us out with questions. Review collected by and hosted on G2.com.

Kolleno has made it much easier for us to handle the payments conversations without damaging our relationships with big corporate partners. The platform’s automated payment reminders are customizable, so we have segregated our partners into different portfolios, allowing us to adjust a tone of voice and strategy per each one. Now that all of our communications is automated, we only need to respond to incoming replies. There are also no more manual erros, and we never find ourselves in a situation where a wrong invoice was sent to a wrong client! Review collected by and hosted on G2.com.

The initial setup to get the reminders perfectly tailored to each client took some tweaking. But once we got it right, it’s been a smooth process and has worked exactly as we hoped. Review collected by and hosted on G2.com.