Verified User in Computer Games
UC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Great Product and Excellent Customer Service!"
4.5/5
What do you like best about Kochava?

I think what I like best is the Customer Service. There are many services that are but rarely do the csms and ams take the time and put the effort in to ensure that all of our issues (no matter how small) are taken care of. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

I wish that some of the solutions were more automated and scalable (like app splitting, and link generation) . Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Strong Customer Support and Customizable Product"
4.5/5
What do you like best about Kochava?

There are lots of customizable features. This is really where Kochava excels in offering the marketer seemingly infinite control and options over their attribution set-up. Additionally, Kochava does a really good job with their tools to help track and improve fraud analysis. Not only is their a console specifically dedicated to common types of fraud, but there is also the ability to easily write fully customized queries and reports to further investigate potentially fraudulent behavior. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

The company has a bit of a tendency to pursue projects outside of its core business. Sometimes this produces valuable insights but often in detracts from improvements to the core functionality. Review collected by and hosted on G2.com.

Zack S.
ZS
Zack S.
Senior Business Data Analyst
Mid-Market (51-1000 emp.)
"Powerful Mobile Marketing Platform, But With Some Confusing Features"
4/5
What do you like best about Kochava?

I love how Kochava lets me view every detail about my mobile app campaigns. The reporting interface is quite robust, and their algorithms remove fraudulent activity (which is a huge issue in the mobile world) from the data. When I've had to deal with the Kochava support team, they are responsive and friendly. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Kochava has so many menus and options that the navigation can be a bit challenging. I have had to spend 15+ minutes just figuring out how to find my advertising tracker IDs, which I feel should be something simple. The query tool also has some shortcomings, such as note allowing users to use the DISTINCT feature. Review collected by and hosted on G2.com.

Response from Seth Turnlund of Kochava

Hello Zack!

Thanks for taking the time to write a review, and we are glad that you find value in our fraud tools and our supportive team!

In regards to our UI, we are constantly trying to find the balance between robust functionality and a simple interface; we appreciate the feedback, and will submit it to the team for review for future changes.

In regards to Query, we recently updated its functionality to allow for more "Standard" SQL syntax to be used, allowing for statements such as DISTINCT. Simply select "Standard" in the "SQL Dialect" selection box.

Thanks again, and never hesitate to send question or comments to us!

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Kochava makes my every day so much easier"
5/5
What do you like best about Kochava?

Kochava is a great tool for giving me analytics on our mobile apps, proper attribution and keeping an eye on mobile fraud. I love how easily I can set up the events that matter to my product and stay on top of all my campaigns in one place. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

I wish it was easier to export things - sometimes the data isn't broken down by date even if I've filtered for it. The export CSV file gets only the total and headers which can be inconvenient. I'm sure there is a way to fix it, I just haven't been able to easily locate it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Kochava is the best!"
5/5
What do you like best about Kochava?

I find it very helpful to get the actual device clicks after the audience is created!! Easy to use and navigate too!!! My company has really benefited in my opinion from using this platform!!!! Review collected by and hosted on G2.com.

What do you dislike about Kochava?

There isn't one particular thing that I can say I really anything! I find everything to be super explanatory, there are instructions for everything I need and if I have any concerns, the customer service is very engaging! Review collected by and hosted on G2.com.

Benjamin I.
BI
Benjamin I.
Small-Business (50 or fewer emp.)
"Great array of business solutions"
5/5
What do you like best about Kochava?

The easiness of the navigation panel, as well as all new implementations the constantly do, and the great customer service they have. The team is super helpful and are always ready to helps either with solving network problems, answering questions, or explaining step-by-step any new solutions they bring to the game. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Sometimes, but not that often, the website crashes (for example, when accessing 'Collective' on Google Chrome and in some sections it lacks some explaining as to what particular features are for. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"One of the better MMPs"
4/5
What do you like best about Kochava?

Lots of customization and data pulls available Review collected by and hosted on G2.com.

What do you dislike about Kochava?

The user interface isn't extremely user friendly or pretty Review collected by and hosted on G2.com.

TJ
Tunde J.
Mid-Market (51-1000 emp.)
"A Very Efficient Platform"
5/5
What do you like best about Kochava?

The metrics breakdown by platforms. I like how I can see how each platform drives conversions Review collected by and hosted on G2.com.

What do you dislike about Kochava?

I wish I can see the performance by campaigns on each platform. Review collected by and hosted on G2.com.

Tevin J.
TJ
Tevin J.
Assistant Manager
Mid-Market (51-1000 emp.)
"Very helpful, give excellent informational on what their product can provide"
5/5
What do you like best about Kochava?

Help standardizing data across the different app platforms Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Love many things, only thing I wish was better is being a little bit more user friendly and more knowledge on what kochava can do for us in regards to our business specific Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Verified User in Computer Games
Mid-Market (51-1000 emp.)
"Happy with the support, features, updates."
4.5/5
What do you like best about Kochava?

Query for custom analysis using available data. Automated reporting for internal and external. Ability to control all set ups through a dashboard without the need to go through an Account manager. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Data is only retained for 120 days. If we can get 180+, it would be better since we can't ingest all data. Review collected by and hosted on G2.com.