Vanesa V. V.
VV
Vanesa V. V.
Small-Business (50 or fewer emp.)
"Amazing Tool to Aid your Business Analytics and Marketing Campaings"
5/5
What do you like best about Kochava?

I work closely with the tecnnical teams in our company implementing development tools integrating Kochava. I've always have great help from the customer support team, the dashboard available for diferent configurations is very easy to use, we can interact easy with the other teams in our company using other aspects of the many available tools. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

I have not found anything that I can complain about Kochava Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

Vanesa, we appreciate your positive feedback about the ease of use of our dashboard and the support you've received from our team. It's great to hear that Kochava is helping you make informed decisions for your marketing campaigns!

Verified User in Market Research
UM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Very satisfied overall, good support"
4.5/5
What do you like best about Kochava?

The onboarding process and support from dedicated manager. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Having an easy option to start working with Kochava's partners would be great. Review collected by and hosted on G2.com.

Alexandre D.
AD
Alexandre D.
Small-Business (50 or fewer emp.)
"Good cost benefit"
4/5
What do you like best about Kochava?

Kochava has a great cost benefit when compared to similar tools. They have a Fraud Console that really helps to detect fraudulent campaigns, and it's included in the plan. Their customer support is really good and always available. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

I think they should improve the UX in general. Some processes are not so intuitive, and although they have great customer support it would be better if things were self explanatory.

The reports could really benefit from a UX improvement. Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

Thank you for your positive feedback on our cost benefit and Fraud Console. We appreciate your feedback on the UX and reports, and we will take it into consideration for future improvements. If you have any specific suggestions for improving the user experience, please connect with us at support@kochava.com, we'd love to hear them!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Good mobile app insights"
3.5/5
What do you like best about Kochava?

App insights, particularly around attribution. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Custom query is really hard to use, no historical data in UI, and API connection for data export is not good Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Kochava provides deep level data insights"
5/5
What do you like best about Kochava?

In Kochava we can create custom sements which helps us idetify the exact data we are looking for and with multple filters.

This gives a way forward and help in decision making

Also it is easy to integrate with multiple tools. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Its not really a dislike but sometimes it is a bit difficult to understand the data flow because I fee l the graphical representation could be better than the current one. Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

It's great to hear that Kochava is helping you identify data based on your targeting strategies and providing valuable insights for your campaigns. We are laser focused on improving the user experience and would love your input on how we can improve the graphical representation of data flows. Let support@kochava.com know how we can strategize together to make future improvements.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great tool to understand marketing impact on your app"
4/5
What do you like best about Kochava?

Ability to accurately track performance from our paid acquisition campaigns Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Learning curve can be steep at the beginning given the extensive range of tools and data points available Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

It's great to hear that Kochava is helping you track performance from your user acquisition campaigns. We're committed to providing valuable insights and tools to support your marketing efforts. If you have any specific suggestions for improving the support or training materials to minimize the learning curve, please connect with us at support@kochava.com, we'd love to hear them!

DG
drea g.
Mid-Market (51-1000 emp.)
"A small but mighty data aggregator"
4/5
What do you like best about Kochava?

Kochava was, in most part, very easy to use and integrate into our workflow. In instances where we needed custom support, whether it be reporting or dashboard development, Kochava had a responsive team that was ready to lend a hand. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

There are some limitations with the platform that made it difficult at times to get granular information, but in almost all instances, a Kochava team member was able to get the information we needed. Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

Thank you for sharing your experience with Kochava. We're glad to hear that Kochava has been easy to use and integrate into your workflow. We understand the importance of reporting and data accessibility. Please continue to lean on the Kochava Team for support as you need it!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Amazing Platform"
5/5
What do you like best about Kochava?

Kochava stands out for its comprehensive approach to mobile attribution and analytics. What I appreciate most is its robust and user-friendly platform, providing in-depth insights into user behavior, campaign performance, and ROI across various marketing channels. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

While Kochava offers a powerful suite of tools for mobile attribution and analytics, there are a few areas where improvement could enhance the user experience. One aspect that could be refined is the learning curve for new users. The platform's depth and breadth of functionalities might initially be overwhelming for beginners, requiring a steeper learning curve to fully harness its capabilities. Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

Thank you for sharing your positive experience with Kochava! We're glad to hear that you find our platform comprehensive and mostly user-friendly. We appreciate your feedback and understand that there may be areas for improvement. We are constantly working to enhance the user experience and reduce the learning curve for new users. If you have any specific suggestions for improvements, please connect with us at support@kochava.com, we'd love to hear them!

Verified User in Newspapers
UN
Verified User in Newspapers
Small-Business (50 or fewer emp.)
"Good and effective"
3.5/5
What do you like best about Kochava?

Easy to setup, has several docs available to help you and a detailed API to import into any project using Brightscript, Java, Swift and more. Customer support and Tech support easly availale. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

Not that I dislike but would like them to give more details in the docs about triggering events and registering they give multiple examples but leaves you guessing which one is the right event to implement. Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

Thank you for sharing your positive experience with Kochava. We understand your suggestion for more detailed documentation on triggering events, if you are able to share specifics with our support team at support@kochava.com, we'd love to incorporate your feedback directly into our support documentation.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"App Tracking worked but with a few issues"
4/5
What do you like best about Kochava?

We were able to track android and iOS app downloads with accuracy, however off the beginning we had an issue with iOS tracking, weirdly it worked itself out somehow. Overall it's a good platform that is easy to navigate, works as intended. Review collected by and hosted on G2.com.

What do you dislike about Kochava?

From a programmatic standpoint, its very difficult to link with a DSP. The process to figuring out how to do it was very difficult, meanwhile for social platforms they were able to do it very easily. It would be nice if it was more ready to integrate with DSP. Review collected by and hosted on G2.com.

Response from Team Kochava of Kochava

Thank you for your feedback. It's great to hear that Kochava has helped you track app downloads accurately and provided an easy-to-navigate platform. We apologize for the challenges you faced in linking with a DSP. If you are able to share more specifics with our support team at support@kochava.com on the DSP you are looking to integrate with, I am confident we can find a solution for you.