--- title: Knowledge360 Reviews meta\_title: 'Knowledge360 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Knowledge360 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Account-Based Data url: https://www.g2.com/categories/account-based-data --- # Knowledge360 Reviews & Product Details Our users spend more time analyzing information and less time search for it. Knowledge360® is the product of our 24 years of market and competitive intelligence experience. Our built in knowledge management functionality makes this the only M/CI software tool to automatically identify and tag all information added. Where does Cipher's Knowledge360® Shine? There are plenty of competitive intelligence software tools on the market, so what makes Knowledge360® different? Simply put, Knowledge360® is your best bet if you are looking to achieve all of the following: - Easy access to customizable user dashboards - Robust data collection and built in knowledge management for public, subscription-based and internal information - AI/ML enabled auto-tagging and natural language processing - Effective collaboration tools to reveal breaking news and trends Many platforms can claim some one or two items on the list, but Knowledge360® is the only one that is differentiated in all four areas. The subscription-based, software-as-a-service platform is built so: - Corporate strategy teams - Marketing teams - Sales & BDR teams and - Product development teams can quickly find, view and share insights that inform strategic decisions. Features & Benefits - Custom Dashboards - Collaboration & Sharing Tools - Knowledge Management with automated tagging - Configurable Alerts & Notifications - Trending & Analytics - Reporting & Exporting Data is collected from enrichment - News & Press Releases (Including Bloomberg, CNBC, Market Watch, WSJ, NYT, Fincial Times, TechCrunch, Reuters, Morning Star and more) - Premium Financial Data (Including Crunchbase and FactSet) - Social Media Monitoring - Website Page and Blog Monitoring - Job Postings and Trends - Glassdoor Profiles - Patents, Adverse Events, & Clinical Trials - USPTO and more * * * Seller [Cipher Systems](https://www.g2.com/sellers/cipher-systems) Discussions [Knowledge360 Community](https://www.g2.com/products/knowledge360/discuss) Languages Supported English Overview by Peter Grimm Show More ## Pricing Pricing provided by Knowledge360. ### GROWTH Starting at $649.00 1 User Per Month ### PROFESSIONAL Starting at $949.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/knowledge360/pricing) ## Top-Rated Alternatives [ ![Crayon](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crayon") Crayon 4.6/5(385) ](https://www.g2.com/products/crayon-crayon/reviews) [ ![Klue](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klue") Klue 4.7/5(443) ](https://www.g2.com/products/klue/reviews) [ ![Quid](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quid") Quid 4.3/5(305) ](https://www.g2.com/products/quid-2023-10-05/reviews) [ View All Alternatives ](https://www.g2.com/products/knowledge360/competitors/alternatives) ## User Insights Average based on 16 real user reviews. Implementation Time 4 months Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) RL Ricardo L. Vice President Small-Business (50 or fewer emp.) 2/22/2021 "K360 is Amazing!" 5/5 What do you like best about Knowledge360? K360 is customizable and feature rich. We are able to tailor to suit our needs. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time. Review collected by and hosted on G2.com. Show More Response from John Booth of Knowledge360 [Editedit](https://www.g2.com/survey_responses/knowledge360-review-4612955/official_response/edit) We appreciate you sharing your experience using Knowledge360. The team here works hard to deliver a tool that allows users to customize it for their specific needs. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Small-Business (50 or fewer emp.) 6/1/2020 "Very cool platform - deep capabilities" 5/5 What do you like best about Knowledge360? There is clearly a ton of power behind the suite of tools being offered. The hands-on training is invaluable. For anyone engaged in research, making sense of trends, and/or aggregating content, there is plenty here to play with. It is extremely helpful to have articles displayed in plain text with no ads/noise. Additionally, they have subscriptions to a wide range of publications, journals, etc., that are normally behind paywalls. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? Training is a must, as there is a bit of a learning curve to understand all of the features/options. It is certainly not a dislike, just something I would highly recommend completing for anyone new to Knowledge360. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? We've been using it primarily for secondary research for insight-driven growth consulting. Setting up dashboards focused on specific topics has been extremely helpful to aggregate large volumes of content into sensible views. It is also very helpful for sharing information across a team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 6/22/2020 "One-stop-shop for competitor and market news" 5/5 What do you like best about Knowledge360? Knowledge360 pulls in all of the news and updates on our competitors so I'm not searching through 20+ browser windows to get a sense of what's going on in the market. This is a huge time saver! I just login to Knowledge360 and have everything I need in one place. It also makes it super easy to flag important updates and share them with my team/across our organization. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? Getting started takes some time. The tool is basically a blank slate when you login and you have to build up different resources (reports, projects, reveal, etc.) and upload documents to the Knowledge section. Most software requires some level of set up out of the gate though and the Customer Success team is super helpful. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? Keeping track of industry news has been a real chore for us and often falls to the bottom of the task list. With Knowledge360, we can get a quick snapshot of our industry and easily share important updates. On top of that, the tool gives us a place to build out and store competitive intelligence reports and battle cards to better enable our BD teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") IO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 8/4/2020 "Great CI Tool" 4.5/5 What do you like best about Knowledge360? That you are able to search, read, and organize information from over 5,000 sources plus any external sources you upload into the system, for example annual reports, into custom-made dashboards. This makes it a one-stop shop for catching up on industry and competitor events. The customer support is also first class. At first I was a little overwhelmed with all of the platform's features, but after just a few training sessions with my customer success manager, and knowing that I can contact her at any point with questions, I felt much more comfortable. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? There isn't much I dislike about the tool. As with any software tool sometimes there are bugs, but once you flag it to K360 they are usually able to fix them quickly. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? I am still learning about ways K360 can help our organization but so far it is improving our knowledge about competitors. Things we may not have picked up on or had time to search through, for example analyst calls, quarterly earnings reports, twitter feeds, and YouTube channels, are all consolidated on dashboards and easy to search. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") UM Verified User in Management Consulting Small-Business (50 or fewer emp.) 5/26/2020 "Great platform & personalized training" 4.5/5 What do you like best about Knowledge360? That you can fully customize your dashboards, create an unlimited number of them as well as share them with team members. I also love that as you "like" certain content the AI learns and includes more like it. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? There are so many different features that at first it can be a bit overwhelming. Thankfully, the team's fantastic level of support and training is a great help for overcoming this. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? We are still exploring the different ways to use Knowledge360 but so far we are able to set up searches for specific client's and their competitors as well as gather intel around certain predictions Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 3/3/2020 "Solid CI tool. Streamlines data collection and analysis." 5/5 What do you like best about Knowledge360? Knowledge360 has been a force multiplier for my organization. As a result of implementing K360, I can see more and do more with my internal/external data and information including field intelligence because everything is centrally located and readily accessible via personalized dashboards. Access to K360 inside of Salesforce has also been a big plus. K360 is supported by an excellent customer service team. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? As with most software platforms a level of commitment to the process is needed to understand what's possible and build out a tool that best suits your needs. K360 is no different. There aren't any shortcuts but the service team is knowledgeable and super helpful. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? In my role I need to stay on top of industry trends, competitive activity and M&A which was becoming a full-time job. K360 has streamlined the real-time delivery of this information giving me an opportunity to act on the data rather than search for it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") EM Verified User in Management Consulting Mid-Market (51-1000 emp.) 3/3/2020 "Competitive and Market Intelligence Professional Review" 5/5 What do you like best about Knowledge360? Most the the data that you need is already there. Many comparable tools are basically delivered as a frame and the requirement is on the user(s) or organization to populate internal data. K360 is much different. The platform works with a ton of third-party data partners, so once you are in, all of the content is already there. This ranges from news to financials, social chatter, etc. It is really great. Flexibility is also put in the hands of the user. It is very easy to structure topic dashboards and company views so anyone on your team can view. It makes it really collaborative! Review collected by and hosted on G2.com. What do you dislike about Knowledge360? The technology does what we ask of it. There is perhaps progress to be made with some visualizations, but that is only if you are looking to visualize data in the K360 itself. The platform also integrates with Tableau and serves has a sharing platform for other content types, so it more than makes up for it. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? Getting to 'ground truth' and insight quickly. K360 relies on tagging and NLT in a way that what you care about is put right in front of you. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/1/2020 "Information at my fingertips" 5/5 What do you like best about Knowledge360? The dashboard and email notifications are really helpful to keep me on top of really specific market changes or fluctuations that are happening. I've been using it particularly to monitor real-time changes related to COVID. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? I'm struggling to decide what to put here, but a little more granular control over the email notifications I send out to the team would be nice. Review collected by and hosted on G2.com. Recommendations to others considering Knowledge360: The automated tagging features make life really easy, and allow me to search and find things that I never expected. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? Understanding how COVID is effecting certain markets, and keeping a realtime pulse on disruptors overall. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 3/3/2020 "Powerful and capable CI tool" 5/5 What do you like best about Knowledge360? I really like the ability of K360 to provide the information I need in a dashboard format. K360 pushes the needed information to me; that means I don't have to dig around online to find it! Review collected by and hosted on G2.com. What do you dislike about Knowledge360? There is a slight learning curve associated with using K360, but once one is familiar with it, the software is highly useful and worth the time invested to learn it. Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? I was a Research Director for a competitive intelligence firm, and currently I teach competitive intelligence to undergraduate and graduate students. I familiarize them with K360 to demonstrate how a powerful CI tool can benefit them in multiple ways, from identifying and gathering intelligence information to quickly packaging and sharing it with various stakeholders and clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") AA Verified User in Aviation & Aerospace Enterprise (\> 1000 emp.) 6/1/2020 "Great Service" 5/5 What do you like best about Knowledge360? K360 Customer service, they are quick. Review collected by and hosted on G2.com. What do you dislike about Knowledge360? Lack of user preference change functions Review collected by and hosted on G2.com. What problems is Knowledge360 solving and how is that benefiting you? Intel sharing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Knowledge360? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Knowledge360 ](https://www.g2.com/products/knowledge360/discussions/new) GU Guest User What is Knowledge360 used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-knowledge360-used-for) [ View all Discussions ](https://www.g2.com/products/knowledge360/discuss) ## Pricing Options Pricing provided by Knowledge360. ### GROWTH Starting at $649.00 1 User Per Month ### PROFESSIONAL Starting at $949.00 1 User Per Month ### ELITE Starting at $1,349.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/knowledge360/pricing) Knowledge360 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d79203905e602b2fb938d02d2d58e665/crayon-crayon.png "Product Avatar Image") Crayon 4.6/5(385) [ Compare Now ](https://www.g2.com/compare/crayon-crayon-vs-knowledge360) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_341a2747efbc140c76d3ed134c749df2/klue.png "Product Avatar Image") Klue 4.7/5(443) [ Compare Now ](https://www.g2.com/compare/klue-vs-knowledge360) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5ae3f7feee52913542faf99c7575b663/quid-2023-10-05.png "Product Avatar Image") Quid 4.3/5(305) [ Compare Now ](https://www.g2.com/compare/knowledge360-vs-quid-2023-10-05) ##### ##### Knowledge360 Features Platform Basics Centralized Platform Platform Reporting Customizable Dashboard [ View More Features ](https://www.g2.com/products/knowledge360/features) ##### Categories on G2 [Market Intelligence](https://www.g2.com/categories/market-intelligence)[Competitive Intelligence](https://www.g2.com/categories/competitive-intelligence) ##### Explore More [Which M&A software solutions integrate seamlessly with existing enterprise technology stacks?](https://www.g2.com/discussions/which-m-a-software-solutions-integrate-seamlessly-with-existing-enterprise-technology-stacks)[Which AR collaboration tools work without app downloads and guide technicians through camera-based problem-solving in real time?](https://www.g2.com/discussions/which-ar-collaboration-tools-work-without-app-downloads-and-guide-technicians-through-camera-based-problem-solving-in-real-time)[Top-rated container security platforms for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-container-security-platforms-for-large-enterprises) [Top identity check apps for my software startup](https://www.g2.com/discussions/top-identity-check-apps-for-my-software-startup)[Which apparel business management and ERP platforms integrate with e-commerce platforms, EDI systems and third-party partners without custom development?](https://www.g2.com/discussions/which-apparel-business-management-and-erp-platforms-integrate-with-e-commerce-platforms-edi-systems-and-third-party-partners-without-custom-development)[Best software to monitor network for SaaS companies](https://www.g2.com/discussions/best-software-to-monitor-network-for-saas-companies) [Show MoreShow Less](javascript:void(0);)