Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Great software once you've gone through steep learning curve."
4.5/5
What do you like best about Knowify?

We switched to Knowify so that we could issue invoices that show progress billing statuses. No other software we sampled had the same features and showed how our projects were billed throughout the process as good as knowify. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

We are an architecture firm. Knowify was clearly built for contractors and I wish it "spoke our language" a bit more. We were never able to figure out how the staffing and workload allocation features worked which is one of the main reasons we've switched to another software for these functions. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify
Edit edit

Thank you for the kind feedback - so many Knowify users save hours and hours of time with our progress billing and project management features. With ease-of-use in mind, we've made some recent changes to the workflows within Knowify, so hopefully you're finding the platform even easier to navigate. Thanks again for your feedback!

-Cam @ Knowify

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Backbone of our backend"
4.5/5
What do you like best about Knowify?

I like the interface. Clean. Easy to grasp. Great charts that show progress and profit. Great customer support over the course of 4 years in the program. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

They need more charts and ways to track different kinds of profitability variables. The simplicity is great, but for instance, I should easily be able to track profit per client and not just per job. Review collected by and hosted on G2.com.

Response from Jae Robinson of Knowify
Edit edit

Hi, thank you for your kind feedback. We're glad to hear that Knowify has helped your business for over 4 years. Please reach out our support team if there is anything we can assist you with.

- Jae @ Knowify

QH
Quentin H.
Owner
Small-Business (50 or fewer emp.)
"Very easy to use"
4.5/5
What do you like best about Knowify?

Simplicity and ease of job costing/tracking Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Does not have a scheduling program to track multi-phased projects. Review collected by and hosted on G2.com.

Response from Jae Robinson of Knowify
Edit edit

Hi Quentin, thanks for your kind feedback. We're really glad to Knowify is helping your business with project management and job costing. Currently, our Growth and Enterprise plans offer multi-phase project planning. Please reach out to our success team and we can assist you with this ASAP.

- Jae @ Knowify

See how Knowify improved
Erin C.
EC
Erin C.
Realtor
Small-Business (50 or fewer emp.)
"Feature rich, well rounded software"
4.5/5
What do you like best about Knowify?

The Knowify customer service team is fantastic! Anytime I have a question or concern they make time to help me through it. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Our business model requires a few workarounds but it works Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify
Edit edit

Hi Erin, glad to hear you're enjoying Knowify. We think our customer service team is pretty awesome too! As always, please reach out if there's anything you need - we're standing by to help.

-Cam @ Knowify

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"So far we have had a positive experience."
3.5/5
What do you like best about Knowify?

I like that it is a cloud-based app so I can access anywhere anytime. I also like that it is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

I would like more job cost reporting and analytics. More visual on how a job is tracking vs. budget. Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify
Edit edit

Thank you for the detailed feedback, we truly appreciate it! If you don't mind reaching out to our team, we would love to hop on a call and figure out exactly where job cost reporting vs budget is falling short for your specific use case.

-Cam @ Knowify

JD
Jerry D.
Project Administrator
Small-Business (50 or fewer emp.)
"Specialties Contractor"
3.5/5
What do you like best about Knowify?

Simple to use, updates and new features are helpful Review collected by and hosted on G2.com.

What do you dislike about Knowify?

glitches, problems syncing with QuickBooks Review collected by and hosted on G2.com.

Response from Jae Robinson of Knowify
Edit edit

Hi Jerry, thanks for the feedback. Glad to hear that Knowify is helping with purchasing and contract control. We can help with the syncing of QuickBooks, please reach out to our support team and we can get this cleared up ASAP.

- Jae @ Knowify

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"The new version has good and bad, qualitities. Some features are easier to use while others are not."
4/5
What do you like best about Knowify?

Scheduling a service call is quicker. Scheduling page is laid out better Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Difficult to review a closed work order. More steps are required to reopen the service ticket Review collected by and hosted on G2.com.

Response from Cameron Garrant of Knowify
Edit edit

Thank you for the kind words - we're always working to make Knowify even easier to use, and feedback like this goes a long way towards that! Please do reach out if there's additional feedback you're comfortable providing our team with, or if there's anything else we can help out with.

-Cam @ Knowify

JD
Jeremy D.
Director of Business Development
Small-Business (50 or fewer emp.)
"Great all in one platform!"
5/5
What do you like best about Knowify?

Very simple to use, great visual displays. Estimating, Bid tracking, Project Management, PO's, Scheduling, Time Tracking, Invoices, and seamless integration with Quickbooks. AIA Billing, real time cost vs actual, Crews can check in and out of jobs from the app. Free Templates for forms is a plus and the onboard training is great. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

I wish Knowify would integrate with Gmail, Google Calendar, google tasks an have the ability to forward a lead (email request for proposal from gmail , into Knowify, so it can be assigned) I also wish that a request for pricing can be sent out from the job phase similar to sending out a PO. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Easy to Use"
4/5
What do you like best about Knowify?

Platform is easy to use once you know what you're doing. Has all reports formatted to AIA billing which is great. Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Could have better resources to help answer questions. Would like better training. Review collected by and hosted on G2.com.

James C.
JC
James C.
Owner
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"knowify"
4/5
What do you like best about Knowify?

Simplicity for job costing for the construction industry Review collected by and hosted on G2.com.

What do you dislike about Knowify?

Being on the East Coast, and business hours of 9am-5pm is not San Diego friendly. Review collected by and hosted on G2.com.