I like how granular it is. We are able to get training to the right groups through the use of smart groups, and are also able to complete required teacher training through the platform that would otherwise be difficult to administer through other channels. Review collected by and hosted on G2.com.

What I do not like about awareness training is that we are not able to see into the past. As an example when a user completes a training in 2025 the user cannot go back into the training tab and look to get their certificate from previously completed training. That is something I would like to see as a feature. Review collected by and hosted on G2.com.

The training is fairly engaging. Can seem repetitive but that's what makes it work over the long run. Very accessible and not overly technical. Review collected by and hosted on G2.com.

It seems to be working for our users so I dont think any changes are needed. Review collected by and hosted on G2.com.

Very easy to use and add and modifying campaigns and trainings, very easy to add users. Review collected by and hosted on G2.com.

Adding's training is much easier to use, many options to choose from and they have added AI search mode. Review collected by and hosted on G2.com.

KnowBe4 is responding well adapting new members dules to new threats. Review collected by and hosted on G2.com.

KnowBe4 needs to adapt its approach to new research that shows the trainings have not changed user behavior sufficiently. Trainings need to be shorter. Posters and graphics need to be modernized. Review collected by and hosted on G2.com.

The security training modules have current and high quality content that is easy to tailor for individuals or departments which has greatly helped raise our organization’s awareness for phishing and other cybersecurity attacks. Review collected by and hosted on G2.com.

From my experience I lack nothing to complain about all the training materials are extremely valuable for improving security awareness. Review collected by and hosted on G2.com.

The effective short trainings and phishing campaigns are very useful for enhancing employee cybersecurity knowledge and I like that the phishing tests are very similar to real world cyber threats. Review collected by and hosted on G2.com.

I don’t have anything I would change my overall experience has been wonderful and the training is very effective. Review collected by and hosted on G2.com.

I like that it provides a variety of phishing simulations and access to a substantial library of cybersecurity content that ensures we are not repeating content and also users can be split into dynamic groups to send multistage phishing campaigns. Review collected by and hosted on G2.com.

It provides a comprehensive phishing simulation platform and I haven’t had any issues that required contacting customer support. Review collected by and hosted on G2.com.

The vastness of integrations that we can do with other platforms. Webhook and API integrations make it very powerful and customizable. Its easy to set up and start using. The AI tools make it great to manage your human risk on a day to day basis. Review collected by and hosted on G2.com.

The inability to filter by certain criteria in smart groups. Review collected by and hosted on G2.com.

I find KnowBe4 Security Awareness Training pretty user-friendly. We could integrate it with our systems easily and have something running in the background that is fairly hands-off for our team. The dashboard is pretty intuitive and easy to track. It's also easy to get into and research what's happening with each user when there are issues. The initial setup was simple, and we got it taken care of in a very short time. Review collected by and hosted on G2.com.

Sometimes we struggle with staff still completing these trainings. Review collected by and hosted on G2.com.

AI integration in phishing test, which can be more default for developers and seals persons Review collected by and hosted on G2.com.

pricing is which they can look into. it slightly overpriced compare to others. Review collected by and hosted on G2.com.