Brandon P.
BP
Brandon P.
Mid-Market (51-1000 emp.)
"Real world scenarios delivered in a consumable fashion. Effective"
4.5/5
What do you like best about KnowBe4 Security Awareness Training?

Creativity makes it not boring to do security training. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

I always appreciate efficiency. Shorter sessions would be great. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Practical, Real-World Cybersecurity Training That’s Easy to Follow"
4/5
What do you like best about KnowBe4 Security Awareness Training?

The upside is that it makes cybersecurity feel practical instead of overwhelming. The training uses real-world examples, short modules, and interactive content that make it easier to understand threats like phishing, password attacks, and social engineering. Since students rely so heavily on email, online platforms, and shared networks, learning how to recognize cyber risks feels directly relevant. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Some of the training modules can feel repetitive. While the information is important, certain lessons can come across as more of a compliance task than an engaging learning experience, especially if the content feels predictable. Review collected by and hosted on G2.com.

EG
Elayne G.
Mid-Market (51-1000 emp.)
"Customizable, Easy-to-Deploy Security Training with Great Progress Tracking"
5/5
What do you like best about KnowBe4 Security Awareness Training?

It is customizable and brandable; also there are different categories based on the employee's role in the company. It is easy to deploy to users and it keeps us (admins) informed as to the user's progress. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Can't think of any dislikes at present. Users don't really love security training but I think the quality of the videos and the quizzes help them understand the importance. Review collected by and hosted on G2.com.

RP
Randleigh P.
Commercial Manager
Enterprise (> 1000 emp.)
"Platinum Package Disappoints: Too Little Content for the Price"
1/5
What do you like best about KnowBe4 Security Awareness Training?

Not much to like, its functionality is quite average when compared to other providers. We have been using knowbe4 for 3 years or more now. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

The amount of content available on the Platinum package is quite disappointing. For the amount you pay you dont get the value in content available for our organization. It should be a pay per content model as I presume alot of the content is in the diamond package which is unaffordable and doesnt make business sense. It also forces us to use th PAB button which we are not keen on using and has little to no integration with microsoft. The phishing tests on knowbe4 kicks out alot of false positives so we use microsoft instead. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"KnowBe4 truly helps users know before"
5/5
What do you like best about KnowBe4 Security Awareness Training?

End user awareness training, and testing is extremely beneficial for a cybersecurity focused organization. The number one cause of incidents, is end user interaction leading to a cybersecurity event. KnowBe4 just does what it says it will do, it tests the users with both simulation and education material, as well as educates them on dangers. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

What can I say? I still like the product. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Excellent training tool for safety training in the company"
4/5
What do you like best about KnowBe4 Security Awareness Training?

I appreciate the fact that KnowBe4 Security Awareness Training has very granular and targeted content, with videos and training sessions that are not excessively long, concluding with verification tests. Overall, it makes it a valid training tool. Additionally, I find that the administration interface, once familiarized with, is quite intuitive. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Some content might be more technical while instead they remain more high-level, but this is not necessarily wrong as it is clear that they are aimed at a varied audience and not just a technical one. Review collected by and hosted on G2.com.

Response from Isa Munoz of KnowBe4 Security Awareness...

We’re happy to hear that our training is helping boost your security culture and meeting compliance requirements. Thanks for the great suggestion about diving deeper into some topics. We appreciate you being a KnowBe4 customer!

Abdrhman A.
AA
Abdrhman A.
Cloud Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"KnoBe4 is the Best security Awareness Platform that Helps my company"
5/5
What do you like best about KnowBe4 Security Awareness Training?

The new Trainings and new Awareness strategy, also the new campaign Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

They need to add more security training about the personal data that shouldn't be used on the company services. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Best Security Training on the Market for the Masses"
4/5
What do you like best about KnowBe4 Security Awareness Training?

To the best of KnowBe4's ability, they continue to update their training to be relevant to a changing environment. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

Have the training be a little more engaging. Review collected by and hosted on G2.com.

dennis s.
DS
dennis s.
IT Supervisor
Mid-Market (51-1000 emp.)
"Engaging Cybersecurity Training, Needs UI Overhaul"
5/5
What do you like best about KnowBe4 Security Awareness Training?

I really appreciate KnowBe4 Security Awareness Training for its rich features and training content that range from media, documents, games, to interactive quizzes. These elements teach and test users in various perspectives and styles, fostering a deep understanding of cybersecurity. I also found the initial setup very easy since it's a SaaS. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

The UI seems a bit low effort and scattered at times. It could be improved by enhancing styling, fluidity, and unity for their different tabs, as they seem scattered and not unified. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Lo mejor de Knowbe4"
5/5
What do you like best about KnowBe4 Security Awareness Training?

On this occasion, documents regarding the policies for the use of ICT resources (IS-AI-003 Acceptable use of ICT resources) were incorporated, reinforcing awareness and commitment from the staff by signing the acceptance of these policies. This has even allowed for the identification of certain discrepancies between what should be and the resources and tools available to comply with these policies. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Security Awareness Training?

I maintain the position that videos help improve learning, but by including one's own documentation, a more specific objective is also achieved. Review collected by and hosted on G2.com.