Our business stays secure from phishing by training the number 1 vulnerability, the users! KnowBe4 helps the users identify a phishing attempt and even provides the ability to continue the training if they fall victim to the click. There's even an integration into Outlook to help with data security. Review collected by and hosted on G2.com.

The AD Sync tool is highly technical. The only interface is a config file of OU, Group, and Users properties you want to sync. By integrating further into 365, I think the sync is easier. I haven't had a chance to test that out - I only saw it at Black Hat recently. Review collected by and hosted on G2.com.

With the cybersecurity world changing so rapidly, especially with the use of AI, it is more important than ever to sharpen your skills in detecting fraudulent actors. And KnowBe4 Security Awareness Training provides me with the knowledge needed to stay diligent when online. Review collected by and hosted on G2.com.

I believe KnowBe4 Security Awareness Training does and excellent job keeping learnings current with the changing environment. Keep up the good work. And the more people can be aware of the upside and downside of AI the better prepared they will be. Review collected by and hosted on G2.com.

The training and information is paying off. Since switching from quarterly testing to monthly testing, we have seen our clicking numbers go down and our phish hooking numbers go up! Review collected by and hosted on G2.com.

Still waiting to be able to reset an end users password for them inside of KnowBe4 Review collected by and hosted on G2.com.

I love everything about KnowBe4 Security Awareness Training. The content is always updated and up to date, which is exactly what's happening in the world. It really helps in bringing out the bad actors and their mindsets, and bringing all the trainees up to speed. I love how the campaign emails work; they're very direct, genuine, and real, making the messages feel authentic and really connecting with the users. This approach helps us pass the message across effectively. Additionally, the setup was straightforward, and the feature called the phishery has really made it easy for users to report phishing emails, which is a game changer and makes my life so easy. Review collected by and hosted on G2.com.

I think a lot of things work. It's just a few maybe more, we need more ammunition kind of videos. They can be more direct. Video sometimes is not too generic, especially when it comes to phone usage. My environment uses more of phone usage, and we have more users that are using phones and laptops. It would be great if they could provide more videos on that, where they keep users informed on how to deal with that. Review collected by and hosted on G2.com.

I like the bright colors and easy-to-understand bits of information. My favorite part is that I can turn on subtitles and speed up the video to match my learning style. Review collected by and hosted on G2.com.

I think the information can be presented a little too slow for me, but I am familiar with a lot of these concepts and not everyone is. Probably it is a good pace and quantity for the average viewer. I know people get annoyed when trainings take them away from their work, but when I start to feel annoyed, I choose to see these as little breaks from my normal work. Review collected by and hosted on G2.com.

More and better training videos, along with better updating us on the changes. Review collected by and hosted on G2.com.

Everything is going great at this time and we have had a serious decrease in the number of phishing test failures. So, nothing comes to mind on improving it. Review collected by and hosted on G2.com.

We are able to use KnowBe4 created content and import that into our LMS that our user base is familiar with. We would like to ship that training data back to the KnowBe4 platform to continue building each user's risk score. Review collected by and hosted on G2.com.

While we have found new content to push, including some more technical content for our savvy users, we want to see more short and funny modules that include training questions at the end. Review collected by and hosted on G2.com.

What I like best about KnowBe4 Security Awareness Training is how well it supports a risk-based, data-driven security awareness program rather than just one time training. We run quarterly phishing campaigns, and the platform makes it very easy to identify users who fail simulations and automatically enroll them in targeted clickers training.

The Security Awareness Proficiency Assessment (SAPA) and Cybersecurity Culture assessments are especially valuable to us because they give us clear visibility into our organizational and employee-level weakness. Instead of guessing where our gaps are in terms of security, we can see them measured and tracked over time.

What also really stands out is the ability to assign training each quarter based on actual user behavior and assessment results. Employees are trained on their specific weaknesses, which makes the training more effective and keeps engagement higher. The reporting dashboard also makes it easy to demonstrate progress and improve to leadership.

Overall, KnowBe4 helps us move beyond compliance and build a stronger, continuously improving security culture across our organization. Review collected by and hosted on G2.com.

While knowbe4 offers excellent training and phishing simulations, a few areas could be improved which are the training modules feel a bit outdated, and certain content can seem repetitive for employees who go through multiple quarterly trainings.

The user interface and navigation can also be less intuitive at times, making it slightly tricky to find specific reports or historical campaign data especially for new admins.

Despite this minor issues, the platform's ability to target training based on user weaknesses and measure progress makes it highly effective for building a stronger security culture. Review collected by and hosted on G2.com.

I love the training sessions and phishing simulations the most. The diverse templates and library options make it easy to find what's needed. I find it convenient to target specific topics and quickly deliver effective training to maximize team learning. The various phishing templates cater to all sorts of scenarios, and I like being able to create my own templates to replicate certain attacks my company has faced. Review collected by and hosted on G2.com.

I wish the phishing templates were as customizable as their new offerings with Synthesia trainings. The custom phishing can be a pain at times where the formatting and picture upload abilities make it hard for my phishes to look more legitimate. Also, the headers mention that it’s from KnowBe4 and my team members have quickly caught on and know when I’m sending out a campaign. I want them to look more indistinguishable from real attacks or AI attacks that will look more polished. Review collected by and hosted on G2.com.

I use KnowBe4 Security Awareness Training to help train different clients about current cybersecurity threats in the workplace. I find the modules to be really useful as they allow me to create training plans that fit the specific needs of various industries like construction, education, religious institutions, and dental practices. I absolutely love how customized I can make my training. The Community feature and the mod-store are fantastic, as I enjoy creating custom modules recommended by other admins in the Community. It’s incredibly helpful to have like-minded admins to bounce ideas off of, which makes the training both efficient and effective. I appreciate that I can ask developers from KnowBe4 questions and feel supported like I'm part of a giant KnowBe4 family. The module plans manage to be both educational and entertaining, keeping users engaged in learning. Switching to KnowBe4 from Hoxhunt was a great decision, thanks to the cost, the welcoming community, and the friendly developers. The initial setup was very easy with help from a KnowBe4 representative who walked me through training setup examples in under an hour. Finally, I'm excited about the new AI features that will be added and hope more people join this amazing Community. Review collected by and hosted on G2.com.

I wish that there were more options for the custom templates. Some of the categories seem a bit too niche for selecting what to train them on. Review collected by and hosted on G2.com.