--- title: KnowBe4 Security Awareness Training Reviews meta_title: 'KnowBe4 Security Awareness Training Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2386 reviews by the users' company size, role or industry to find out how KnowBe4 Security Awareness Training works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2386 scale: '5' date_modified: '2026-08-05' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # KnowBe4 Security Awareness Training Reviews **Vendor:** KnowBe4, Inc. **Category:** [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,386 ## About KnowBe4 Security Awareness Training KnowBe4 is the world's largest security awareness and compliance training library, empowering organizations to transform employees into a strong line of defense against cyber threats. Our comprehensive agentic AI platform creates an adaptive defense layer that mitigates risks associated with human error—a significant vulnerability in cybersecurity. The KnowBe4 platform combines AI-powered personalized learning experiences with automated phishing simulations that adapt to individual user behavior, addressing specific areas of vulnerability. Our industry-leading library features engaging security awareness and compliance content in 35 languages, plus modules for cloud email security, real-time coaching, and crowdsourced anti-phishing. Key Features: - AI-driven simulated phishing and personalized training that enhances user behavior against evolving threats - Enterprise-grade, AI-driven orchestration and automation, analytics, and reporting for efficient program management - Intuitive administration console enabling rapid deployment and immediate time-to-value - Risk Score enables precise risk identification and targeted remediation plans for effective risk management Through continuous intelligence and real-time coaching, KnowBe4 creates an active feedback loop that helps IT and security teams build a strong security culture while measurably reducing risk. Organizations of all sizes can efficiently manage their human and AI risk while delivering personalized training experiences that drive lasting behavior change and maintain compliance with industry regulations. ## KnowBe4 Security Awareness Training Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of KnowBe4, making security training management easy and straightforward. (123 reviews) - Users value the **personalized training features** of KnowBe4, enhancing security awareness and engagement across the organization. (104 reviews) - Users value the **flexible and comprehensive educational content** of KnowBe4, enhancing compliance and training efficiency. (56 reviews) - Users highlight the **engaging content** of KnowBe4 Security Awareness Training, making learning interactive and relevant to real threats. (55 reviews) - Users find the **easy setup** of KnowBe4 Security Awareness Training to be smooth and efficient, enhancing overall functionality. (54 reviews) - Helpful (47 reviews) - Users value the **flexibility in topic selection and training assignment** , enhancing engagement and effectiveness in security awareness. (46 reviews) - Awareness Increase (43 reviews) - Users appreciate the **responsive customer support** from KnowBe4, making it easy to resolve issues effectively. (43 reviews) - Threat Detection (37 reviews) **What users dislike:** - Users struggle with **phishing simulation limitations** and receive inadequate support, resulting in delays and inefficiencies. (36 reviews) - Users find the training content to be **repetitive over time** , leading to decreased engagement and effectiveness. (28 reviews) - Users find the **limited customization** options challenging, affecting the effectiveness and smooth integration of training sessions. (27 reviews) - Users find the **training content outdated** and lacking relevance, with inconsistent quality across videos and modules. (21 reviews) - Users find a **steep learning curve** with KnowBe4, making navigation and feature mastery challenging for new users. (16 reviews) - Poor Customer Support (15 reviews) - Integration Issues (14 reviews) - Expensive (13 reviews) - Users find the **inadequate reporting** features challenging, causing confusion and hindering effective training management. (13 reviews) - Group Management (12 reviews) ## KnowBe4 Security Awareness Training Reviews ### 1. Great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Kandice M. | Executive Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 is like having a cyber expert on staff. They assist with setting up and scheduling in depth training and tracking. It's so easy to set it up and then I receive reports of what's going on with my users and their training as well as phish reports. They have been an integral part of our cyber security plan! **What do you dislike about KnowBe4 Security Awareness Training?** I don't have anything that I dislike about the program. It has all worked great for me and my users. **Recommendations to others considering KnowBe4 Security Awareness Training:** I would highly recommend KnowB4 - they are so easy to work with and they make the training fun and interesting. They have been a great partner to our firm! **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 has made our firm more educated on cyber crimes and scams. We recently went through our first cyber audit and they were impressed with the knowledge level of our users. For our first report we did better than expected! ### 2. Amazing & Flexable **Rating:** 5.0/5.0 stars **Reviewed by:** Barb B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about KnowBe4 Security Awareness Training?** As a manager I can choose my content and advance schedule my training. It’s a very flexable. A necessary tool in my cyber defense toolbox! **What do you dislike about KnowBe4 Security Awareness Training?** Modifying groups is a little cumbersome when you don’t use it often. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Cyber Safety - keeping users informed and updated on the latest threats. This allows the users to remain productive. ### 3. KnowBe4 Makes Security Training Effective and Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Knowbe4 simplifies security training to the point where we exceed compliance requests while freeing up the Infosec Team! **What do you dislike about KnowBe4 Security Awareness Training?** The only downside I have found that is if a user is brought into training by a filter there is no way to remove them easily from that training if needed - you either have to force complete their training making it inaccurate, leave it as unfinished which messes with your completion percentages, or make an exception list which makes the console disorganized with tons of extra groups. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Meeting compliance objectives while educating the staff. ### 4. Easy to use platform - wealth of training options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** There are many different options KnowBe4 provides for training. They provide a large catalogue that allows organizations to tailor their training to their needs. There are many ways the platform can be used to automatically handle re-training as well. Additionally their team is very helpful in providing support to its customers. **What do you dislike about KnowBe4 Security Awareness Training?** There are many features that I didn't know about until customer success managers walked me through them. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The training is topical and succint. It helps us meet our compliance needs. **Official Response from Isa Munoz:** > Thank you for your review, and for being a valued KnowBe4 customer! We're happy that you find our platform easy to use and appreciate our extensive training catalog. It's great to hear that our team has been helpful in providing support. ### 5. Very Basic Service **Rating:** 1.0/5.0 stars **Reviewed by:** Akieva A. | Total Rewards Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Easy employee use, easy for administrative review, and prerecorded training options. **What do you dislike about KnowBe4 Security Awareness Training?** - Unable to download individual signed policies for employees - Campaigns and groups are difficult to administer for new campaigns. Very manual process **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Administering our new hire and yearly security awareness training. ### 6. Fun way to gain awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It is an interactive and fun way to learn about the changing online security landscape. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes the "fun" aspects make the modules less straightforward and a bit confusing. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It has helped me to become more aware of the security risks in everyday life such as phishing emails, the dangers of clicking random links, etc. ### 7. KnowBe4 has been a very comprehensive security training platform for our organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The most helpful has been having one platform that covers all the types of security awareness training our org needs to strengthen our cyber security and keep our employees knowledgeable about threats online. They keep the training up to date and relevant to the newest emerging online actors. **What do you dislike about KnowBe4 Security Awareness Training?** I can't think of any downsides at this point, it's been great for us **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is helping us keep up to date with security compliance and SOC 2, informing our employees about phishing and other ways to look out for issues online (your employees and their access to your systems tend to be the weakest point of entry for bad actors) and it's making all the security training we need easily accessible and easy to implement. **Official Response from Isa Munoz:** > Thank you for taking the time to leave a review and for being a KnowBe4 customer! We're happy to hear that our platform is covering all your security awareness needs and helping you stay compliant. We appreciate your feedback! ### 8. Best Engaging Content **Rating:** 5.0/5.0 stars **Reviewed by:** Angie S. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** This has been the most engaging software that we have used to date. The short duration of the trainings make it easier for our busy employees to complete, and on the go if needed. **What do you dislike about KnowBe4 Security Awareness Training?** After one year of using this software, I can't find any real drawbacks yet. We have had the highest participation rates then previously. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We are able to meet compliance and keep all of our employees updated and educated which keeps our issues to a minimum. **Official Response from Isa Munoz:** > Thank you for your review and for being a valued KnowBe4 customer, Angie! We're happy to hear that our engaging, short-duration trainings are helping your busy employees complete their security awareness education more easily. It's fantastic that you're seeing high participation rates and meeting compliance requirements. ### 9. Great product for training and simulated phishing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 makes it easy to assign cyber-security training to users, whether they've failed a phishing test, or if it's mandatory annual/quarterly training. I also like how we are able to modify the simulated phishing emails and their relative difficulty. **What do you dislike about KnowBe4 Security Awareness Training?** The only minor downside I can think of is no built-in option for administrators to reset users' passwords. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 helps us get information about which users are at risk for phishing and who may need additional training. ### 10. Quick and effective training sessions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 provides a great amount of valuable training sessions applicable to all types of business. A company doesn't need to create and manage the training topics in its own system as KnowBe4 has attendance list, tests and refreshing sessions automatically scheduled based on the defined periodicity. **What do you dislike about KnowBe4 Security Awareness Training?** There is an opportunity to expand the content in the site. I would suggest Lean Manufacturing concepts as they can also be applied in all types of business **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Training management, reporting, etc ### 11. Security made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** I like how simple the training is. The training videos are straight and to the point. I do like how the training in brought about as well. Utilizing the phishing email attempts for training is great. As well as analytics for how poor or well users are performing with the tests. **What do you dislike about KnowBe4 Security Awareness Training?** My only issue is that the trainings are easily skip-able. Users can basically not pay attention to the onscreen video and just wait till the end to answer the questions. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The problems of users not checking emails for mailicious attempts. Some users do not think twice about the emails they receive, which leads to mailicious attacks on the device. This has happened better inform those users and helps us stay more secure. **Official Response from Isa Munoz:** > Thank you for taking the time to leave a review and for being a KnowBe4 customer! We’re excited to hear that you're finding value in our phishing tests and analytics. In the Content Manager support article linked below, you can find out how to turn on the Prevent Skipping toggle to prevent your users from doing this. Reach out to your Customer Success Manager if you need any help. ### 12. Extremely useful program, I love it!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Fabio Alberto A. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** Easy to use, intuitive and functional. Good program!!!! Perfect!!!! **What do you dislike about KnowBe4 Security Awareness Training?** I feel they can improve by letting you create or repeat duplicate some rules already configured. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Security testing for corporate environment, it is beneficial to be prepared for future incidents. **Official Response from Isa Munoz:** > Thank you for taking the time to leave a review, Fabio! We're glad KnowBe4 is helping you prepare your users against phishing attempts. We will share your suggestion about improving rule configuration with our product team. ### 13. Best platform ever **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like that is very easy to use this platform and the user experience is nice **What do you dislike about KnowBe4 Security Awareness Training?** Maybe I will say that I don’t like the fact that sometimes there’s not as many Spanish content as English **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It solves the need that the companies have of educating their users ### 14. Before KnowBe4, had two incidents with phishing emails-caused issue with our security, none since. **Rating:** 5.0/5.0 stars **Reviewed by:** Christina H. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about KnowBe4 Security Awareness Training?** Higher user awareness on phishing emails. Our phish-proneness went down immensly after implementing training. Users do find the site easy to navigate. We found it was easy to implement and integrate with our system. Customer Support has always been fantastic! **What do you dislike about KnowBe4 Security Awareness Training?** Training can be a bit long for users at times. Not everyone has time for an hour long video. Thanks to help of KnowBe4, we were able to find shorter training that still met our needs. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We have had incidents in the past with users falling for phishing emails. After implementing KnowBe4, and the Security Awareness Training a few years ago, we have not had a single issue with users falling for phishing emails. Thanks to that, our network is more secure, and we are not as worried about our users falling for the phishing attempts outside of work as well. ### 15. The Best Phishing Training System **Rating:** 4.5/5.0 stars **Reviewed by:** Gage S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The ease of use has to be the best. I inherited this system and it's provided everything I need, and hasn't taken up a large amount of my time. With our monthly tests, it's easy for me and the other admins to quickly refer to recent reports to provide us the quick details we may need. The Phish Alert button has provded to be an integral part of my users day-to-day work. Rather than wasting time forwarding an email, they just click a button and it's off. **What do you dislike about KnowBe4 Security Awareness Training?** I don't have any serious qualms regarding KnowBe4. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** A massive percentage of security breaches occur from your users, so this tool has provided our team with a little more peace of mind. Seeing the test results improve has shown us that our users are able to identify phishing attemps more reliably than before. ### 16. Easy to use Security Training **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas J. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like the large selection of security trainings as well as trainings available in their compliance package. **What do you dislike about KnowBe4 Security Awareness Training?** It can seem overwhelming with so many trainings available. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** training new and current employees on cyber security awareness topics ### 17. KnowBe4 Security Awareness Training **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has so much content that comes along with the training module. Inside Man is awesome and is loved across many companies. Also, the ability to customize your phishing campaigns is super helpful as well. **What do you dislike about KnowBe4 Security Awareness Training?** Unless you are on a very high tier with them, support can be a bit of challenge. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Allows us to easily create phishing campaigns, gives us access to a rich content library and both of these has helped us transform our security culture dramatically over the last 3 years. ### 18. Good in a pinch **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about KnowBe4 Security Awareness Training?** It was very good to be able to quickly pull training resources together from their large library very quickly. We reviewed many services before we committed to buying one, and not only did KnowBe4 look better than the alternatives, their price was lower too. The amount of support they give you both during pre-sales and assistance after you buy is second to none. **What do you dislike about KnowBe4 Security Awareness Training?** Content a bit outdated in places, and because there's many video containing multiple topics, you end up with duplicated content in your courses. User group management isn't very user friendly. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We needed an easy to set up solution that we could get up and running quickly to fulfil requirements for one of our clients. **Official Response from Isa Munoz:** > Thank you for taking the time to leave such a detailed review! We're happy to hear that you found our training library extensive and that our pricing was competitive. We appreciate your feedback about content and user group management - we'll share these insights with our product team. ### 19. Great training for our employees **Rating:** 4.0/5.0 stars **Reviewed by:** Annemijn S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** It keeps cybersecurity education simple, engaging, and realistic. Our employees have learned the importance of checking, re-checking, and double checking before clicking. **What do you dislike about KnowBe4 Security Awareness Training?** We have had issues with false positives on tests, due to our outlook providing a 'report' function that is not recognized by KnowBe4. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Our employees awareness of human error in cybersecurity - and it has benefited us from providing training, and educating employees on recognizing and responding to phishing attempts. It proactively safeguards our files and systems. **Official Response from Isa Munoz:** > Thank you for the review, Annemijn! We're happy to hear our training is keeping things simple and engaging for your team. Please reach out to your Customer Success Manager and share your experience with the false positives. They can get you in touch with the right team to address it.. We really appreciate you taking the time to share your experience! ### 20. Easy to use and to the point product for user training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** It is easy to use. I've set up multiple users that have no technical knowledge as training admins. They jumped right in, creating training and assigning it to groups of our users with no problem. Also, the phishing campaigns we run regularly are a hit. People take them seriously and get upset (in a good way) when they fail, learning from the experience. **What do you dislike about KnowBe4 Security Awareness Training?** The SAPA tests are a bit of a challenge to justify as there are multiple right answers and some are "more correct" than others, which is frustrating to some people. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We need to be ISO27001 compliant. The prebuilt user training and subsequent reporting goes a long way in helping us achieve that. **Official Response from Isa Munoz:** > Thank you for taking the time to leave a review! We're glad to hear that you find KnowBe4 easy to use, even for non-technical admins. We appreciate your feedback about the SAPA tests, and we'll share this with our product team! ### 21. Top Tier Security Awareness Training Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I love the breadth of content, and the quality of the content that is offered. **What do you dislike about KnowBe4 Security Awareness Training?** I do wish the learning modules were a bit more customizable within the platform, and did not require us to have our own LMS to get the most of it. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** No secret that phishing is the top threat our company faces. KnowBe4 is instrumental in our staff being up to date with the latest threats. ### 22. Security Awareness Campaigns with KnowBe4 **Rating:** 4.5/5.0 stars **Reviewed by:** Love C. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 has tons of templates to sent campaigns for the organization. They are constantly updating it. It is easy to integrate. It is easy to use and implement. Additionally, the team I interacted with were knowledgable and they provided good support for the POC and product features. **What do you dislike about KnowBe4 Security Awareness Training?** Currenly, there is nothing as such which I don't like in the tool. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps us to educate our employees and thus helps in reducing click baits for the organization. **Official Response from Isa Munoz:** > Thank you, Love, for taking the time to leave a review and for being a KnowBe4 customer! We love to hear that implementation and integration went smoothly with the support of our team. ### 23. Knowledge is power **Rating:** 4.5/5.0 stars **Reviewed by:** Sheree M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I think that kb4 has great list of modules. There are learning curb. **What do you dislike about KnowBe4 Security Awareness Training?** There are times I would like to see more modules to choose. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** There is nothing bad. I feel my tool hasn’t reach it optimizations. I hope to get there soon, ### 24. Great Security Awareness Training **Rating:** 4.0/5.0 stars **Reviewed by:** Travis C. | Information Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** It's ease of use and implementation are great within the product. We were able to rollout to several different teams within the organization of the training and theme for the month. There is a wide variety of templates that are able to be used for phishing training which we enjoy for the product. **What do you dislike about KnowBe4 Security Awareness Training?** The training videos are not built out very well. There needs to be work done on getting more video options and training material for the videos when a user fails the phishing email. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We must be PCI compliant and this meets the requirements for PCI. As well as able to train our users for potential phishing emails when they come in. **Official Response from Isa Munoz:** > Thank you, Travis, for taking the time to leave a review! It's great to know we're helping keep your team vigilant against security threats. Your Customer Success Manager can help you find the right videos to include in your training campaigns. ### 25. KB4 is a life saver **Rating:** 5.0/5.0 stars **Reviewed by:** Willy R. | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** User administration and compliance. The ability to export training content. **What do you dislike about KnowBe4 Security Awareness Training?** Metrics from PhishER plus are not available for either reporting or smart grouping. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Keeping team members up to speed with industry trends by constantly testing them. The store provides new content quite often. ### 26. Knowbe4 Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Graeme G. | Cyber Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The training has been really valuable to our users as we have seen an improvement in reporting rates of phishing. We have also found the simulations to be a great tool to help users spot phishing. **What do you dislike about KnowBe4 Security Awareness Training?** So far we have not experienced any major issues with the product after years of use. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is helping our users to spot and report malicious emails and since using the product we have had no incidents regarding successful phishing. **Official Response from Isa Munoz:** > Thank you, Graeme, for taking the time to leave a review! We’re happy to hear that there’s been no incidents of successful phishing since implementing KSAT. Thank you for being a KnowBe4 customer! ### 27. A quality Training tool that consistently provides employees with knowledge to protect themselves. **Rating:** 4.0/5.0 stars **Reviewed by:** Willie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The continuous improvement of resources. **What do you dislike about KnowBe4 Security Awareness Training?** How difficult it can be to detect even for seasoned IT professionals. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Giving untrained employees an email is a big risk but implementing mandatory training has proven useful. KMSAT is really easy to use with our users. ### 28. Our employee awareness has skyrocketed over the last 3 years! **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | IT Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about KnowBe4 Security Awareness Training?** How engaging it is for our employees and how much they look forward to the "Inside Man Training". **What do you dislike about KnowBe4 Security Awareness Training?** It is sometimes too repetitive, more quizzes would be helpful. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is keeping the employees engaged, while improving their understanding of possible risks. ### 29. Knowbe4 - Amazing Tool for Training **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew Y. | Information Technology Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I love the material, the phishing campaigns and ease of use. We use SSO and it works great with our business and tools. **What do you dislike about KnowBe4 Security Awareness Training?** Maybe some of the material or content could be updated to look a bit more attractive or creative. The images and content some times can look a little cheap. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It's helping me mass train my staff on cyber awareness and speeds up training. ### 30. Review on security Awareness training **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It keeps users up to date with security issues and phishing attempts in the worlds **What do you dislike about KnowBe4 Security Awareness Training?** The portal for the end users to do training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Gives our end users insight of attacks that could be happening and how to avoid them. ### 31. KnowBe4 provides a very comprehensive Security Awareness platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about KnowBe4 Security Awareness Training?** The variety of training materials and the testing platform are extremely helpful in training and testing our users. **What do you dislike about KnowBe4 Security Awareness Training?** Would like to be able to deliver content outside the KnowBe4 platform. Users are usually not accepting of having to sign in to yet another website. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** We are seeing greater awareness of the dangers of Phishing and our users are gaining knowledge and experience in combatting this threat. ### 32. Nice platform and good integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** We really like the phish alert option for M365 this helps us to determine what users need help in identifying threats in email. Overall, the setup is easy and integrating with M365 is easy as well. **What do you dislike about KnowBe4 Security Awareness Training?** Maybe provide better overall training where users are more engaged. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps to identify users who need more training, both through the platform and through the phish alert features ### 33. Great product easy to use and understand **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | IT Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Great catalog of material to chose from and knowbe4 stays up to date and even recommends new content. **What do you dislike about KnowBe4 Security Awareness Training?** There are a lot of features of knowbe4 from phishER to the modstore. It would be nice if there was a training guide for everything but for the most part its all realitivly easy to figure out. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Teach our users how to be safe while being connected. ### 34. Admin and Employee Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I like that the modules are short for our employees. **What do you dislike about KnowBe4 Security Awareness Training?** The email notifications are inaccurate and very difficult to set up. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Having training like this is critical for our organization that is a fully remote workforce. We also have employees utilizing wifi networks in airports, college campuses, hotels, etc. which means there's a higher liklihood of an incident. Keeping our staff trained helps with this. ### 35. Excellent training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It goes over many types of scams/phishing and prepares the user for identifying and dealing with dangerous emails. They have a lot of test campaigns that cover a variety of possible scam interactions. **What do you dislike about KnowBe4 Security Awareness Training?** It can only do fake phishing emails, eventually someday it needs to be able to do callback training and long-con scam training. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It helps get the whole company trained to identify and avoid phishing scams. ### 36. Simple for Users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** The training is simple for users. We had a user come in and thanks us for making it simple to, as literally just clicking a link. He called it user error proof. IFYKYK Also most answers should be common sense. **What do you dislike about KnowBe4 Security Awareness Training?** When I did the training there were some answers that I would choose as correct (multiple choice questions) but was counted wrong. I was just going too much based on my situation (I would not be receiveg anything from a high school friend) so therefore I chose the anser of receieveing something from them as being wrong and possible risk. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Training is still going on for our users ### 37. Enjoyable Security Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Our employees adore The Inside Man and actually look forward to their Security Awareness Training. It makes training feel less like a necessity, and more of something to get excited for. **What do you dislike about KnowBe4 Security Awareness Training?** We cater to multiple languages, and a lot of the documents/art are unavailable in the languages we need as they are typically only in English. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It provides us with a platform to have all our employees access their training easily in one place. ### 38. Proven improvement to our click through rate **Rating:** 5.0/5.0 stars **Reviewed by:** brian L. | Director of Cybersecurity, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Automation of the phishing awareness training. **What do you dislike about KnowBe4 Security Awareness Training?** lack of touchpoints from support staff as weel as proactive engagements for improvement. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** reducing phish prone users by education. ### 39. KnowBe4 is the Top Security Awareness Training Program **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Enterprise Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** The wide variety of emails that are avialiable to use for the phishing tests and the varying levels of difficulty they contain as well as the training videos and simulators in the program. **What do you dislike about KnowBe4 Security Awareness Training?** Some of the reporting can be a little bit too busy to follow at times **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Educattion of our staff on spotting and avoiding clicking on phishing emails and texts ### 40. Global modules for a global program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about KnowBe4 Security Awareness Training?** While leading a global human risk reduction program, one of the biggest challenges is finding training available in a lot of languages. KnowBe4 offers a huge library of training with an array of types. **What do you dislike about KnowBe4 Security Awareness Training?** The one dislike is the speed in which some of the key topics such as AI and Dark IT workers is released. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The training is helping solve negative behavior problems while offering fun, interactive modules. ### 41. Always updated training **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** I have found KB4 to be the most up-to-date on training topics **What do you dislike about KnowBe4 Security Awareness Training?** The number of modules can be overwhelming **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** The ability to create small modules with fantastic reporting has really helped transform the Awareness program ### 42. Very Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph V. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It helps keep our users up to date on CS **What do you dislike about KnowBe4 Security Awareness Training?** The content sometimes seems like it’s behind of its time. More frequent trainings would be helpful **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It’s helping our users to stop clicking the links. ### 43. Wonderful, well rounded product **Rating:** 5.0/5.0 stars **Reviewed by:** Robert C. | Help Desk Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** All the preset test templates, in all sorts of business areas as well as very informative training videos. **What do you dislike about KnowBe4 Security Awareness Training?** If I had to pick bad thing, I'd have to say some of the test emails are too good. It's important to ease your users into the more sophisticted phoshing tests. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** IT's doing a very good job to keep our users on their toes on the lookout for Phishing emails. **Official Response from Isa Munoz:** > Thank you, Robert, for taking the time to leave a review! We're happy to hear you're finding value in our preset phishing templates and training videos. Thank you for being a KnowBe4 customer! ### 44. Great platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2025 **What do you like best about KnowBe4 Security Awareness Training?** They offer so many courses that you can choose from and can include in your training program. They have job specific courses too that you can assign for specific users/groups. **What do you dislike about KnowBe4 Security Awareness Training?** Sometimes the classes aren't what our users expext **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It is giving knowledge to the customers about the importance of various parts of cybersecurity, it allows us to be able to create a training program that works best for everyone. ### 45. Standard Training **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about KnowBe4 Security Awareness Training?** I like how easy it is to assign cybersecurity curriculum to our team, especially in terms of scheduling and following up. **What do you dislike about KnowBe4 Security Awareness Training?** The videos and tests are pretty straightforward, not so much teaching as they are describing almost obvious security procedures. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** KnowBe4 allows our organization to seamlessly complete our cybersecurity requirements and over-saturate our team with tools to prevent cybersecurity threats. ### 46. Makes it easy to deliver training **Rating:** 4.5/5.0 stars **Reviewed by:** Gaby O. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Its ease of use and big library with options **What do you dislike about KnowBe4 Security Awareness Training?** That is is not easy to preview the videos you want to administer **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It allows my organization to comply with the required cybersecurity training. ### 47. Great phishing training tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** It’s very easy for IT teams to use. Also, the phishing templates are great examples of what we see in the wild. **What do you dislike about KnowBe4 Security Awareness Training?** I noticed some compatibility issues when users are on their mobile phones. Although, I’m sure these will get fixed in future updates :) **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** It’s showing our users emails as close to real world examples as possible. This helps to educate them on the latest themes or styles of phishing. ### 48. It’s a great platform for training the user base. **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Easy setup and the amount of trainings available. **What do you dislike about KnowBe4 Security Awareness Training?** Wish it was more automated for our likings. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Keeping users aware of they out there and to be mindful what they open and click on. ### 49. Help maintain cybersecurity awareness by training and education **Rating:** 5.0/5.0 stars **Reviewed by:** michael t. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about KnowBe4 Security Awareness Training?** Real world phishing emails used to validate employee awareness **What do you dislike about KnowBe4 Security Awareness Training?** Some of the reporting options are difficult to navigate **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Preventing employees from clicking malware links and responding to texts and media posts ### 50. Complete product for training and phishing exercise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about KnowBe4 Security Awareness Training?** KnowBe4 provides plenty of up to date training and phishing exercise content. Configuration of campaigns is very flexible. We are a bilingual organization and I do not have to split campaigns in 2. Reports cover what I am looking for. I am always able to reach somone over the phone for support. **What do you dislike about KnowBe4 Security Awareness Training?** Some features are not intuititive and I had to call a few times to understand how to use them. Once this is cleared up the product UI is good. **What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?** Educate users on cybersecurity vigilance and privacy during onboarding and for new technologies such as AI. Test users with phishing exercise. **Official Response from Isa Munoz:** > Happy to hear creating campaigns is flexible and the reports are useful. It means a lot to us that you took the time to share your experience! ## KnowBe4 Security Awareness Training Discussions - [Content](https://www.g2.com/discussions/15196-content) - 2 comments, 2 upvotes - [Best Practices for Admins Evaluating Suspicious Emails - Tools Used?](https://www.g2.com/discussions/15187-best-practices-for-admins-evaluating-suspicious-emails-tools-used) - 4 comments, 2 upvotes - [Is there any way I can enable the option to download the training videos?](https://www.g2.com/discussions/40996-is-there-any-way-i-can-enable-the-option-to-download-the-training-videos) - 2 comments, 1 upvote - [How to begin an awareness program?](https://www.g2.com/discussions/40992-how-to-begin-an-awareness-program) - 2 comments, 1 upvote - [How we can add point based system to reward the employees?](https://www.g2.com/discussions/37265-how-we-can-add-point-based-system-to-reward-the-employees) - 2 comments, 1 upvote - [View KnowBe4 Security Awareness Training pricing details and edition comparison](https://www.g2.com/products/knowbe4-security-awareness-training/reviews?page=39§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+19%3A12%3A13+-0500&secure%5Bsession_id%5D=24354fbf-03dd-457c-8937-adc88f0acd1e&secure%5Btoken%5D=275f1fc18826cd66e6522241faf8501694bd8aca0217078b2f9fd93e4da9b1df&format=llm_user) ## KnowBe4 Security Awareness Training Integrations - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [A-LIGN](https://www.g2.com/products/a-lign/reviews) - [Anecdotes](https://www.g2.com/products/anecdotes/reviews) - [Blink](https://www.g2.com/products/blink-ops-blink/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - [COZYROC Solutions](https://www.g2.com/products/cozyroc-solutions/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Hyperproof](https://www.g2.com/products/hyperproof/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) - [Trustifi Email Security](https://www.g2.com/products/trustifi-email-security/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## KnowBe4 Security Awareness Training Features **** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Assessment** - Continuous Assessment - Phishing Assessment - Baselining - Risk Assessment **Training** - Content Library - Interactive Training - Gamification **Administration** - Risk-scoring - Customization - White-Labeling - Reporting - AI-generated Content - Generative AI - Interactive Content **** - Reporting/Analytics - Assessment Management - Learning Management - Document Automation - Policy Management - Dashboard - Alerts/Notifications - Training Management - Simulated Threat Attacks - Self-Paced Courses - Data Visualization - Risk Analysis - Progress Tracking - Threat Intelligence - Third-Party Integrations - Compliance Management - Regulatory Compliance - AI Copilot - Surveys & Feedback - Customizable Reports - Compliance Tracking - Interactive Learning - Interactive Reports - Goal Setting/Tracking - Self-paced Learning ## Top KnowBe4 Security Awareness Training Alternatives - [Hoxhunt](https://www.g2.com/products/hoxhunt/reviews) - 4.8/5.0 (3,696 reviews) - [MetaCompliance Security Awareness Training](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) - 4.6/5.0 (1,116 reviews) - [SoSafe](https://www.g2.com/products/sosafe/reviews) - 4.5/5.0 (797 reviews)