---
title: KnowBe4 PhishER/PhishER Plus Reviews
meta_title: 'KnowBe4 PhishER/PhishER Plus Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 571 reviews by the users' company size, role or industry
  to find out how KnowBe4 PhishER/PhishER Plus works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 571
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: System Security
  url: https://www.g2.com/categories/system-security
---


# KnowBe4 PhishER/PhishER Plus Reviews
**Vendor:** KnowBe4, Inc.  
**Category:** [Incident Response Software](https://www.g2.com/categories/incident-response)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 571
## About KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER Plus delivers automated incident response to eliminate SOC noise and remediate malicious emails across your organization simultaneously. It leverages AI to categorize reported messages across email and Microsoft Teams, automatically responding to reporters, flagging high-risk messages, and removing threats across all mailboxes. SOC teams can even flip malicious messages into training simulations to see who would have fallen victim. Customers report saving upwards of 99% of triage time, highly praising the platform&#39;s intuitive, user-friendly interface that transforms overwhelming manual workflows into fast, consistent actions. This layer of defense reviews threats slipping past other security layers, offering a single pane of glass view with leading third-party integrations like CrowdStrike, Webroot, and VirusTotal. PhishER Plus turns manual email triaging into a proactive, automated security posture.



## KnowBe4 PhishER/PhishER Plus Pros & Cons
**What users like:**

- Users appreciate the **effective phishing tests** and monitoring features of KnowBe4 PhishER, enhancing overall security awareness. (42 reviews)
- Users appreciate the **Email Security features** of KnowBe4 PhishER for proactively managing email threats effectively. (25 reviews)
- Users value the **automation of email triage** , enhancing efficiency in identifying and managing phishing threats effectively. (19 reviews)
- Users value the **ease of use** of KnowBe4 PhishER, enhancing the efficiency of spam email triage and reporting. (18 reviews)
- Users value the **security features** of KnowBe4 PhishER, enhancing safety while minimizing administrative workload. (15 reviews)
- Setup Ease (12 reviews)
- Users appreciate the **streamlined threat detection** of KnowBe4 PhishER, making phishing email management effortless and efficient. (12 reviews)
- Automated Response (9 reviews)
- Features (9 reviews)
- Task Automation (9 reviews)

**What users dislike:**

- Users experience issues with **email management** , as emails often end up in Junk folders or lack troubleshooting clarity. (8 reviews)
- Users experience frequent **false positives** , complicating automation and demanding ongoing manual review for better accuracy. (8 reviews)
- Users note **ineffective email security** , as phishing emails often bypass inbox and remain in junk folders, complicating management. (8 reviews)
- Users find the **inefficient automation** problematic, requiring manual intervention and lacking consistent detection for phishing campaigns. (6 reviews)
- Users find the **setup difficult** , requiring time and careful understanding before fully utilizing PhishER/PhishER Plus. (6 reviews)
- Lack of Automation (5 reviews)
- Users find the **difficult setup** process of KnowBe4 PhishER/PhishER Plus to be time-consuming and challenging. (4 reviews)
- Inefficient Alerts (4 reviews)
- Users find the **learning curve intimidating** for setup, requiring additional assistance for effective use of PhishER/PhishER Plus. (4 reviews)
- Poor Interface Design (4 reviews)

## KnowBe4 PhishER/PhishER Plus Reviews
  ### 1. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

It is very easy and quick to mark an email and they deterimine quickly if it is a dangerous email.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There is nothing to dislike about it.   It is amazing.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

It assists our employees with quick validation of a suspicious email.

  ### 2. KnowBe4 Phisher is the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter L. | Labelle Manager of Information Technology / Privacy and Security Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

KnowBe4 Phisher is the best phishing simulation platform I have used to date and we have used several. The training module is next to none as well. I can do campaigns in multiple languages. I can have multiple phishing scenarios launched in the same campaign, so staff don't all get the same emain and warn each other.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

So far I have not found any big con to their platform.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

It has been a great way to test the knowledge of staff and where more training needs to be focused.

  ### 3. This is a useful and comprehensive tool for phishing insights and remediation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua B. | Director of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Beautiful dashboard with easy-to-read metrics.  Makes finding issues and solutions into a visually easy task.  The overall feel is one that speaks of a serious but simple interface.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

It can give a false sense of visibility.  There is no way to indicate or understand the blind spots.  Much like any other tool, wherever it shines a light is where it looks, and the rest is lost to shadow.  This is not a specific critique of PhishER, but rather a warning for all security pros using a specific tool as their only window into malicious activity of any particular sort.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Visibility into the prevalence of phishing attacks and campaigns on my staff and domains.  As noted, the dashboard and information it gives are a great insight.

  ### 4. A great tool for helping build cybersecurity awareness!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeffrey A. | Network & Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The most significant advantage to PhishER is that are employees will often catch those malicious emails that sometimes get through the cracks. We can then act if we see the message hit multiple recipients. Also, just providing the Phish Alert Button so that employees can report suspicious emails, and letting our users know about it, seems to have empowered them. We are seeing more people report suspicious emails, thus increasing cybersecurity awareness in our organization.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Occassionally, the PAB doesn't work for some. We've had to uninstall it and reinstall it from time to time.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

It's helping us catch those malicious emails that get through our filters. It also helps me respond to reported messages more quickly than I have been able to in the past.

  ### 5. Great product, top support. Recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

CSM and Support teams are top of the line. Always there when you need advice/support.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

A seamless O365 integration that can automatically add phishing email accounts to O365 blocked list. Now it is done manually.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Phishing prevention and security trainings.

  ### 6. PhishAlert Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Streamlines the phishing email alerting process.  And empowers Users to aid in identifying a phishing email.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

At this time there has not been anything to dislike.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Streamlines the phishing email reporting process.

  ### 7. Excellent tool for reviewing potential threats submitted by staff.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The PML feature for threats PhishER has already analyzed allows us to automate our response.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Would like to see even more use of PML for more automation.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Quick analysis and automated responses to known messages, good or bad.

  ### 8. PhishER, the meeting room for members of your human firewall

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean K. | Principal Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2021

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

It provides us with the ability to view the history of reported threats.  Several of these have been used to facilitate tabletop exercises within our Incident Response Team (IRT).

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

PhishRIP was a great add-on to the product and was doing a lot to provide additional security to our end users.  It, however, stopped working over a year ago.  I requested status updates from technical support multiple times and still do not have a reason for the failure or an estimate on when the issue will be corrected.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

We are finding common attack vectors coming into our company.  It aligns with spear-phishing research showing the primary targets in our company are our executives.  It justifies the cost spent on protecting email.  It is also a great resource for reporting the attack vectors being used against our organization.

  ### 9. Easy setup,  Great Support, training for the staff is easy, nice and documented, automatically.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The automatic enrollment in staff training, and the constant testing to be sure everyone understands how not to become a victim of Phishing attacks.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

It's one more system to manage users as staff changes, but the trade off is well worth it.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Training our staff to identify bogus email that they should not respond to.   Also overall security of information on the net.

  ### 10. RipiT like a Phisihing pro

**Rating:** 4.0/5.0 stars

**Reviewed by:** John O. | Manager Cloud Security and Assurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Ability to take real phish emails and make them part of the tool.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Sometimes UI is confusing.  It is not always easy

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Get our end users to understand phising emails vs just spam.

  ### 11. Great product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan D. | Engineering Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

I really like the outlook integration experience. Was easy to get up and running and users are excited about it.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

I'm not sure if I could've easily set it up without the help of my CSM. With that said, my CSM had me up and running in a matter of minutes.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Helping to identify potentially malicious emails with a simple 1 click integration for end users to report with.

  ### 12. trivalence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam G. | Security Program Manager and Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Hands-off analysis and informative push notifications.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

need an easier method to process the manual process of categorization

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Breaking down real threats from spam.

**Official Response from Lily  Borges:**

> Thank you, Adam for taking time out of your day to leave feedback and for being a KnowBe4 customer. Please share your improvement suggestions on categorization with your Customer Success Manager and our product team will look into it. 

  ### 13. A Recommended Tool for any organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bilson P. | IT Security Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

PhishER has been my company's primary remediation for phishing emails and spam. Its user interface for administration is simple and easy to manage. Dashboard reporting is clean. Support from KnowBe4 is commendable. Definitely recommend this tool.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Would like to see reported threats be converted to a Knowbe4 training template to be added to the Security Awareness Training

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

User-reported email remediation. It benefits us because it provides us with a phish remediation with machine learning capability.

  ### 14. PhishER - Welcome change to the usual Cybersecurity Awareness platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Security Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The onboarding team is the best - whiteglove all the way. Setup and integrations are very easy to setup and support has not been an issue if needed.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

A few setup items need to be done, but overall, it wasn't that bad, especially with the support and onboarding team.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Phishing awareness and education - reporting and triage of emails using PhishAlert and PhishER. PhishER is automated!! Takes less time to manage the security awareness program.

  ### 15. Good experience so far. Will continue subscription.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Oscar C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

I like that it cuts through the IR noise in the inbox.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Honestly, I haven't had anything I dislike yet. Still getting use to the platform and learning more about its features.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Helps us to look at what messages are legitimate and what messages are actual phishing emails in a rather quick way.

  ### 16. Good tool for tracking Phishing Emails

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mike H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Good user friendly tool for tracking Phishing Emails from the general user population

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

You have to open the actual email in order to click on the PhishER plugin, so there are times when you are knowingly opening a SPAM/Phishing email which is not ideal.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Helps users easily categorize Phishing emails

  ### 17. Save Time and Improve Employee's Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

PhishER saved me time with automated respsonses to normal business emails, automated reports, scans, etc that are flagged as phishing emails. 2/3s of our emails are handled automatically. Integration with VirusTotal has been helpful to quickly identify certain types of threats. This has improved my time to focus on real issues, attacks or clean emails falsely flagged.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

PhishER can be slightly difficult to configure without much experience with YARA rules. When I configured it I would have prefered more tips, training and practice rules to review before I configured my rules.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Before PhishER, the department responded to about 10% clean emails with no understanding what the customer impact was. These emails had unexpected PDF scans from customers or were vendors sending emails that looked odd. Now we respond to 100% of customer impacting clean emails and about 60% of clean emails. All threats are identified, investigated and responded to quickly with PhishRip.

  ### 18. Useful, Effective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Being able to pull all infected or suspicious emails (PhishRIP) from the company network before "the usual suspects" have the opportunity to click or open malicious attachments brings a great deal of peace of mind. PhishFLIP's ability to create a testing opportunity out of what was once a genuine threat is also valuable, as it creates a "real world" training experience. Integration with VirusTotal allows automated scanning of links or attachments which speeds up response time

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There is some room for improvement in the automation of resolving reported emails. Setting up rules is not particularly intuitive and, having not seen a volume to justify it, I have not spent the time to figure it out. Additionally, the query process for PhishRIP feels unpolished as it's not always easy to narrow down requirements. Also, if the reported email comes via a chain of "Is this safe?" emails being passed around, the original contents (sender, recipient, etc.) can become lost in the traffic and queries can become impossible to create effectively. 

The inherent flaw with the PhishER approach is that it does little to mitigate ongoing attacks. This is in line with KnowBe4's approach to CyberSecurity in general which emphasizes the "human side" of cybersecurity, but can be frustrating when you're being bombarded by a specific attacker who is hoping his persistence will pay off and PhishER offers no way to shut down specific users, domans, IP's etc. All of that needs to be done at the firewall or ESA level.

**Recommendations to others considering KnowBe4 PhishER/PhishER Plus:**

As we are now looking at replacing our end-of-life ESA, we are discovering that there are other companies that can offer more holistic packages that include the hardware, the training, and the software. PhishER was something we added on as part of our need to implement training and so, at the time, working with KnowBe4 made a great deal of sense. However, now that we are looking at replacing our ESA I would have preferred to opt for a total-solution package. This is not because I am in anyway dissatisfied with KnowBe4 or their PhishER product, but because I dislike having to manage multiple tools and will always opt for more complete integration in a centralized package where I can. 

If you're in need of a "total package" hardware, software, and training oriented security solution, there are, I think, better options - albeit far more expensive ones. But if you're looking for something to add onto your existing security measures, then KnowBe4 is an effective and affordable option.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Multiple instances of widespread attacks have been shut down, quickly and efficiently. This reduces the time spent on addressing the attack and minimizes vulnerability.

  ### 19. An excellent email security tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lee L. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The security that PhishER provides for our organization. PhishER helps automate email threats reported by employees.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Sometimes the email attachments and URLs are not automatically scanned with Virus Total and require action to have them scanned.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER helps provide a method for reported emails to be scanned. Before, we were using an old laptop to review email attachments.

**Official Response from Lily  Borges:**

> Thank you, Lee for taking time out of your day to leave feedback and for being a KnowBe4 customer. Please open a support ticket so the product team can investigate VirusTotal as that should not be happening. https://support.knowbe4.com/hc/en-us/requests/new

  ### 20. Comprehensive control of malicious email

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean H. | Assistant Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Intuitive dashboard and controls for dealing with spam and malicious emails. The ability to create automated rules to reduce manual effort.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There's not much to dislike about the PhishER product

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Working with spam reports in the Google interface leaves much to be desired. PhishER not only gives us more controls, but it pairs will with KnowBe4's cybersecurity training and Phishing campaigns.

  ### 21. All trainings have been great! Learning while being entertained!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The upsides of using PhishER are that you learn while you are being entertained, which is great!! The teachings are relevant and meaningful!

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There is not really anything that I dislike about PhishER. I've tried to think of things but cannot.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER helps me solve relevant and real threats to our business.

  ### 22. PhishER is a gamechanger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel M. | Business Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

PhishER has many great features, but PhishRIP really stands out. PhishRIP helps reduce risk and eliminate phishing emails from user's inboxes before they see them

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There's really nothing that I dislike about PhishER.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

The PhishML feature helps tag and categorize for easier review and PhishRIP helps us quickly remove phishing emails from inboxes before users even see it.

  ### 23. PhishML was intriguing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sri  B. | Network Security Intern, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Phish ML, Rooms, and PhishFlip were great

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

No sandbox provisioning to detonate a threat.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Phishing Emails

  ### 24. Knowbe4 and PhishER is an amazing and affordable solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe H. | Chief Product Officer and Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

This solution helps our teams be protected and learn at the same time.  I have peace of mind knowing that bad actors are coming into an organization that has been this tool in place and has the Knowbe4 training to spot a Phishing email.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There isn't much to dislike! As a Tech/Product guy I see a lot of future roadmap items that they could add to their overall security suite of services but I am very pleased with the solution.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

We need our team members to be trained on cyber security and their role in it.  The Knowbe4 training suite helps address that need. PhishER provides continuous cyber security training and protection for our teams.

  ### 25. Wonderful New Service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The most helpful part about PhishER is the ability to get a high-level overview of our email security and activity, I have only begun to scratch the surface of how powerful this tool is as a whole to automate every last part if you needed. This has really been a good way to help our employees combat phishing by having an actual button right in Outlook they can click whenever they suspect something with a no harm no foul mindset since if they do send you a clean/normal email you can send it right back to them with a custom email message as well.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

The only thing I dislike about it is there are a ton of features, automation, rules, etc to set up. As an IT Admin with a department of 1 full-time employee, 1 part-time, and myself I don't have enough time to sit down to get everything set up how we fully envision it

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER has helped tremendously with training our users and giving them feedback based on the usage of the Phish Alert Button. It is one of my favorite features since it is very easy to set up and an easy way to get your users to pay attention and report possible phishing and threat emails when they never did before. They would always delete them or fall for them and now using this was very eye-opening to how many spam/threat emails we receive daily.

  ### 26. Requires a lot of work upfront - but worth it

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arnela S. | IT Systems Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The rules are a lot more simple now to create and tag emails so that the system can automatically make decisions. Once certain keywords or mail aliases are marked as spam or threat, the system does a good job at performing actions triggered by those tags. The emails can be configured to reply to the reporter and can trigger based on variables.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

The biggest downside for PhishER is that the tool is being developed for cloud-based mail and less for on-premise mail services. Some businesses choose to be on premise for various reasons and finding tools that cater to those businesses seems to be on a decline. I would very much appreciate useful tools such as PhishRIP were available for on-premise mail services but more specifically, exchange.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Before PhishER, we would have employees deal with individual emails which would take a lot of time. Now we spend less time going through individual emails and the end user is receiving feedback as we're tagging the emails coming in.

**Official Response from Lily  Borges:**

> Thank you, Arnela for taking the time to leave feedback and for being a KnowBe4 customer. I will pass your feedback regarding on-premise to the product team. 

  ### 27. PhishER provides a user friendly solution to help control email SPAM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

PhishER provides a user friendly solution to help control email SPAM, a simply Outlook plug-in that users can move questionable emails to for scanning and disposition

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

The AI engine behind PhisER sometimes miscategorizes emails

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER is helping our organizational control email SPAM and also educating users on what may/may not be SPAM

  ### 28. Would not recommend the PhishER product

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The tool is helpful as the outlook plug works, and users can select a mail item as a phish. We are able to conduct phishing campaigns.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

However, once the user selects that item as phish, it goes into an inbox which my team has to review. Also, there is confusion from the user when they hit the phish button as they would assume that they wouldn't get any more mail from that sender, but this is not the case; the selected phish message does not change a thing except send it to an inbox for IT - It does not block the message or block the sender. This is overhead that we do not need.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

We are able to have a user select a mail message as phish and we can run phishing campaigns.

**Official Response from Lily  Borges:**

> Thank you for taking the time to leave your feedback and for being a KnowBe4 customer. Please reach out to your customer success manager to assist with questions around the phish alert button. I'll share your feedback with the PhishER product team.

  ### 29. Efficient and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karl J. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

PhishER is easy to setup and to use. My users can easily report a suspected Phishing email, the PhishER system then analyzes the email and acts on the result. If it is deemed a threat, it automatically searches for and quarantines the email across all mailboxes. I receive an email alert so I can review the situation, and either delete the emails or restore them with 2 clicks. My users like knowing that their reporting of phishing emails is helping the company by reducing risk. If it is particularly good phishing email, I can use PhishFlip to add it our pool of phish test emails with one click.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There should be an easier way to report to KnowBe4 of false positives or phishing emails that the system failed to identify as a phishing email. A simple service status at the top of the dashboard. I would really like to see them implement a dark mode as well.

**Recommendations to others considering KnowBe4 PhishER/PhishER Plus:**

You honestly cannot go wrong with this product. It does what is says it will, and does it well.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

The product is increasing our overall organizational awareness of phishing attacks. Having one person identify a phishing email and have PhishER  remove that attack from the rest of the company.

**Official Response from Lily  Borges:**

> Thank you, Karl for taking the time to leave feedback and for being a KnowBe4 customer! The request for dark mode and reporting false positives will be shared with the PhishER product team. 

  ### 30. Knowbe4 and PhishER did as advertised,they changed the culture of our employees for the better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

We have a 1 person IT department, combing through emails to confirm good or bad is extremely time consuming.  With rules and automated tasks, it has become very easy to manage. How does it compare to competitors? I don't think anyone can compete with the suite of products and support to train employees on cyber hygiene.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There is no downside to PhishER. the system is pretty self-explanatory, and the more you use it the snappier it becomes.
Perhaps more built-in intelligence to handle even more of the emails would be a plus, but honestly, it fits our needs without it.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER gives the employees a single easy method to report phishing emails, as well as standardizing the IT department's approach toward suspicious emails.  The product has offered guidance to the IT Department on how to address the issue of reporting suspicious emails.

  ### 31. PhishER has made managing phishing emails for my organization so much easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mellysa C. | IT Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Staff can click the button and do not have to clutter my inbox with suspicious emails.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Nothing so far. It has been great! Everything works as expected and it easy for staff to use.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Giving staff a place to send suspicious emails and gives the IT team a place to view and deal with the emails.

  ### 32. KnowBe4 PhishER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Our users use KnowBe4's PAB (Phish Alert Button) to report emails to PhishER, the platform's machine learning algorithms and threat feeds automatically resolve and categorize emails into SPAM/Clean/Threat and let our users and us know what to do, virtually automatic.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

All is working as expected.  There have been no issues to resolve.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

It automatically and with little lift solves the need to categorize and let our users know if an email is from a legit source, saving lots of time for staff and users.  Not to mention reduced worry.

  ### 33. Highly recommended feature!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The visibility of PhishER right within Outlook has gotten our users in the habit of looking for suspicious emails and reporting them. Having the ability to preemptively remove phishing or other suspicious emails before other employees even have the chance to interact with them is a considerable benefit. I highly recommend this feature!

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

We like everything about PhishER. Nothing to dislike.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER is helping to keep the reality of phishing emails front-and-center for employees, and giving them the opportunity to proactively create defensive security for our company.

  ### 34. PhishER Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

We like that PhishER helps us to identify risky emails, especially when they have attachments.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

I wish there was a way for it to permanently block the emails.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER is helping our staff to identify spam and phishing emails when they otherwise might be unsure.

  ### 35. PhishER is a good service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

How easy it is to make queiries. I'm able to respond quickly.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There isn't a way to delete queries after they are created.

**Recommendations to others considering KnowBe4 PhishER/PhishER Plus:**

Great product. You will not be dissapointed.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Stopping phishing and spam is greatly appreciated. It is nice to have something always work.

  ### 36. PhishER is a solid product and can be very useful in larger team environments.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ajit T. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The product is quite easy to integrate with the Office Suite.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There is nothing in particular that I dislike about the product.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Keeping team informed about phishing threats in a quick manner so that staff do not send the same warning emails to each other.

  ### 37. PhishER Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

It keeps me alert and watching.  It helps me recognize problems/scams.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

I can't think of anything I dislike.  Our network uses it and it has helped our staff.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Keeping our network safe from phishing attacks.

  ### 38. Comprehensive cybersecurity training and testing Platform for all users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Saves you time when it comes to building your social media phishing campaigns. Saves helpdesk staff a lot of time managing the constant flow of inbox threats. Allows you to de-fang a known threat and build a replica threat to test users w/o the payload consequences.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

KnowBe4 does not sit between your email provider and your users. It simply has the ability to test users with different phishing campaigns and also collect suspicious emails when users report them. I wish the PhishER service were just included and not a separate product which you have to either buy ala carte or pay more for the premium bundle.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Cyber Security Training for our staff to prevent Ransomware, Data Theft, etc.

  ### 39. Easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The dashboard is very useful, gives you an overview of phish reporting.  I also like the reports.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

I like it overall, nothing negative to report.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

It let us know what users are doing when they suspect a phising email.

  ### 40. Saved by the Phish

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert E. | Technology Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

We are beginning the process.  Our CFO was sent a phishing email recently and reported.  I explained that this may have prevented a total take down of our shool.  She was excited.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Just a little overwhelming when you start.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Providing training to help prevent future compromise.

  ### 41. PhishER

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The ability to remove (PhishRip) unwanted emails from user's inboxes.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

How long it takes to generate a PhishRip query.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Phishing emails are reported to information security through PhishER and we are able to investigate there saving time.

  ### 42. PhishER makes managing our organization's incoming unwanted email so easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben D. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Customized actions to respond to reported emails. Easy overview of all incoming potential threats. Our users love that we respond with the disposition of every email they submit.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

The only thing I have disliked so far is that when I run actions and get to the last email in the list, it simply refreshes on that same email instead of returning to the Inbox.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER is making it easier for us to communicate with users about phish threats. We can easily see if a certain department or even the entire organization is being targeted with a phishing campaign.

  ### 43. Extremely Effective Anti-Phish Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The ease of an employee being able to report a suspected phishing attempt, how the program categorizes spam and phishing emails, and the ability to turn a phish email into a test.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

Honestly, I haven't found anything yet that I don't like!

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

It's helping our organization create a very effective Human Firewall. By running monthly phishing tests, being mindful of phish emails is kept at the forefront of employees minds.

  ### 44. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian S. | Security Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The ability to create rules and actions that allow us to automate actions.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

The only issue I have is I cant get the teams webhook to work.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Eliminating threats across the organizations mailboxes when found.

  ### 45. PhishER Works Well

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

PhishER automates the review ofquestionable email. This reduces the burden on staff to do so manually. With limited resources, it enables us to effectively screen reported phishing attempts.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

There isn't much to dislike about PhishER. There is always room for improvement, and I suppose the user interface could be a little more intuitive and cleaner, but as far as functionality goes it is very effective.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Sorting through spam and phishing attempts.

  ### 46. PhishER has helped us keep mailboxes clean with very good results.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juan G. | IT network admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

- Ability to query inboxes to identify possible contamination and get a birds-eye view of how a situation could impact the organization.
- Training modules keep users engaged with traceability
- Training is also a huge bonus when getting the complete package

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

The initial configuration and querying can be a bit cumbersome, but manageable.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Allows us to have user-reported Phishing or SPAM ability to remove email for review and ultimately either remove or approve on end users mailboxes.

  ### 47. Easy to use and very effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

The automatic resolution, PML has saved lots of time.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

The product has been very easy to use and I have no complaints at this time.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

PhishER has resolved many user reported emails and allows us to react quickly to those not determined by PML. It has made it much easier to analyze registered emails and use PhishRip in our environment.

  ### 48. Great Platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dubie D. | Director Of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

PhishER allows me to consolidate and automate all of my quarantine and phishing maintenance into one easy platform, with automation, too!

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

I cannot really identify any areas in which PhishER doesn't fulfill our needs.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Managing user-identified phishing attempts is a lot of extra work, both for users and the IT team.  As a small shop, we needed to reduce the amount of time spent on this.  PhishER solves all of those problems for us!

  ### 49. I feel like its a bit cumbersome. If they make some improvements I might be more apt to recommend

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Military | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

I like that my employees find it easy to use on their end

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

It would be nice if I could archive items or move them to a "resolved" folder once they are marked as such.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Our employees have been reporting a lot more phishing emails to it, and we have been able to use that to train others.

**Official Response from Lily  Borges:**

> Thank you for taking the time to leave your feedback and for being a KnowBe4 customer. I'll pass along your feedback around being able to archive items to the product team. 

  ### 50. Great tool for your Phish Combat Toolbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about KnowBe4 PhishER/PhishER Plus?**

Users can easily report emails for review. You can then create a query to find other emails like it and/or flip it for a phishing test.
Easy to use. Makes incident response easier when your whole organization can quickly report an email.

**What do you dislike about KnowBe4 PhishER/PhishER Plus?**

I wish you could only search for the malicious email address when creating a search query rather than having to select 2 search requirements.
Wish AI didn't leave quite as much to review manually when the rating was already set.

**Recommendations to others considering KnowBe4 PhishER/PhishER Plus:**

Other tools allow you to report/review/take action on emails. This one specifically allows you to use that email to flip it to a phishing test to see how your organization as a whole would respond to such a threat, and then utilize that test to further train and increase security awareness across your organization.

**What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?**

Quickly seeing reported emails and then taking action before people have the time to see/open the email. The whole company is helping you find malicious emails.


## KnowBe4 PhishER/PhishER Plus Discussions
  - [Is KnowBe4 com legit?](https://www.g2.com/discussions/is-knowbe4-com-legit) - 2 comments
  - [What is KnowBe4 Phish?](https://www.g2.com/discussions/what-is-knowbe4-phish) - 1 comment
  - [What is a PhishER&#39;s tool?](https://www.g2.com/discussions/what-is-a-phisher-s-tool) - 4 comments

- [View KnowBe4 PhishER/PhishER Plus pricing details and edition comparison](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-09+07%3A42%3A50+-0500&secure%5Bsession_id%5D=baa78595-6454-489d-9918-c86260991866&secure%5Btoken%5D=2f4998bd92e55936f976bbd8891c0a52c03b7df85baa53b4d383f8943cddfe28&format=llm_user)
## KnowBe4 PhishER/PhishER Plus Integrations
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
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  - [Fortinet Services](https://www.g2.com/products/fortinet-services/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [INKY Email Security Platform](https://www.g2.com/products/inky-email-security-platform/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Onyxia](https://www.g2.com/products/onyxia/reviews)
  - [Swimlane](https://www.g2.com/products/swimlane/reviews)
  - [Tines](https://www.g2.com/products/tines/reviews)
  - [VirusTotal](https://www.g2.com/products/virustotal/reviews)
  - [XM Cyber Exposure Management Platform](https://www.g2.com/products/xm-cyber-exposure-management-platform/reviews)

## KnowBe4 PhishER/PhishER Plus Features
**Response**
- Resolution Automation
- Resolution Guidance
- Threat Intelligence
- Incident Investigation

**Automation**
- Workflow Mapping
- Workflow Automation
- Automated Remediation
- Log Monitoring

**Records**
- Incident Logs
- Incident Reports

**Orchestration**
- Security Orchestration
- Data Collection
- Threat Intelligence
- Data Visualization

**Management**
- Incident Alerts
- Incident Case Management
- Workflow Management

**Response**
- Alerting
- High Availability/Disaster Recovery

**Additional Functionality**
- Generative AI
- Collaboration Tools
- Incident Management
- AI Copilot
- Reporting/Analytics
- Threat Response
- Key Performance Indicators
- Risk Alerts
- Performance Metrics
- Third-Party Integrations

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- SSL Security
- HIPAA Compliant
- API
- Threat Response
- Endpoint Protection
- Maintenance Scheduling
- Third-Party Integrations
- Security Auditing
- Application Security
- Encryption
- Network Security
- Real-Time Reporting
- AI Copilot
- Reporting/Analytics
- Authentication
- Financial Data Protection
- Anti Virus
- Secure Data Storage
- Virus Definition Update
- Activity Dashboard
- VPN
- Audit Trail
- Anti Spam
- Access Controls/Permissions
- Data Visualization
- Alerts/Escalation
- Data Security

## Top KnowBe4 PhishER/PhishER Plus Alternatives
  - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - 4.4/5.0 (273 reviews)
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  - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - 4.3/5.0 (392 reviews)

