--- title: KnowBe4 PhishER/PhishER Plus Reviews meta\_title: 'KnowBe4 PhishER/PhishER Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 571 reviews by the users' company size, role or industry to find out how KnowBe4 PhishER/PhishER Plus works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 571 scale: '5' date\_modified: '2026-08-09' parent\_category: name: System Security url: https://www.g2.com/categories/system-security ---

# KnowBe4 PhishER/PhishER Plus Reviews & Product Details

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KnowBe4 PhishER Plus delivers automated incident response to eliminate SOC noise and remediate malicious emails across your organization simultaneously. It leverages AI to categorize reported messages across email and Microsoft Teams, automatically responding to reporters, flagging high-risk messages, and removing threats across all mailboxes. SOC teams can even flip malicious messages into training simulations to see who would have fallen victim. Customers report saving upwards of 99% of triage time, highly praising the platform's intuitive, user-friendly interface that transforms overwhelming manual workflows into fast, consistent actions. This layer of defense reviews threats slipping past other security layers, offering a single pane of glass view with leading third-party integrations like CrowdStrike, Webroot, and VirusTotal. PhishER Plus turns manual email triaging into a proactive, automated security posture.

* * *

Product Website
KnowBe4 PhishER/PhishER Plus
Seller
[KnowBe4, Inc.](https://www.g2.com/sellers/knowbe4-inc)
Discussions
[KnowBe4 PhishER/PhishER Plus Community](https://www.g2.com/products/knowbe4-phisher-phisher-plus/discuss)
Solution Type

Best-of-Breed

Overview by
Lily Borges

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## Pricing

Pricing provided by KnowBe4 PhishER/PhishER Plus.

### 101-500 Seat 3 Year

$1.50

1 Seat Per Month

[
View More Pricing Information
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/pricing)

KnowBe4, Inc. Solutions
(1)

See how KnowBe4, Inc. products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

Build a stronger human firewall

SolutionBy KnowBe4, Inc.

](/sellers/knowbe4-inc/solutions/build-a-stronger-human-firewall)

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## KnowBe4 PhishER/PhishER Plus Integrations
(16)

What do users say about integrations?

Verified by KnowBe4 PhishER/PhishER Plus

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ActiveDirectory Domain Controller for Windows 2016

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Blumira Automated Detection & Response

](https://www.g2.com/products/blumira-automated-detection-response/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Cortex XDR

](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CrowdStrike Falcon Endpoint Protection Platform

](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Cyren Inbox Security For Office 365

](https://www.g2.com/products/cyren-inbox-security-for-office-365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Fortinet Services

](https://www.g2.com/products/fortinet-services/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

INKY Email Security Platform

](https://www.g2.com/products/inky-email-security-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Exchange

](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Onyxia

](https://www.g2.com/products/onyxia/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Swimlane

](https://www.g2.com/products/swimlane/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tines

](https://www.g2.com/products/tines/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

VirusTotal

](https://www.g2.com/products/virustotal/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

XM Cyber Exposure Management Platform

](https://www.g2.com/products/xm-cyber-exposure-management-platform/reviews)

Show More

 ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.")
MM

Michael M.

Mobile Search Columnist

Mid-Market (51-1000 emp.)

4/21/2023

"Better Phishing Intelligence"

4.5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

Smoother integration of phish reporting and intelligence gathering than what Microsoft provides within 365. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

Setting up and educating employees on best utilization Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Protecting employees and getting ahead of phish evolution Review collected by and hosted on G2.com.

Show More

5/19/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Andrew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew N.")
AN

Andrew N.

UI / UX Designer

Government Administration

Mid-Market (51-1000 emp.)

4/8/2025

"Keep An Eye on User Reports"

5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

If you have users reporting via the PAB it is nice to see who is reporting properly or who is reporting to report. Plus it helps put an eye on what kinds of threats are making it through our filters. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

It isn't always intuitive to setup. We ended up having to call our success manager to get a proper setup and even then we have some extraneous data Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Incident reporting and collecting how many emails are spam or threats that are lingering Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

KF

Katie F.

Senior Systems Administrator

Small-Business (50 or fewer emp.)

11/6/2024

"Amazing Tool, Set It and Forget It"

4.5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

As a small org with a tiny IT department I appreciate having a tool that is largely hands off after set up. As with almost any IT initiave, we have some users that have really embraced using the alert button and others that just don't. The backend setup for the emaol button was very straightforward. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

Without assistance in the set up, the learning curve for setting up the rules could be intimidating. Having said that, our customer service rep helped us set up the rules. Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Rather than our old system of having users forward potentially harmful emails to IT for evaluation, the PhishER system does this for us. That saves us time and allows us to allocate resources elsewhere. Review collected by and hosted on G2.com.

Show More

Response from Lily Borges of KnowBe4 PhishER/PhishER Plus

[Editedit](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-10464479/official_response/edit)

Thank you, Katie for taking the time to leave your feedback on G2. We love to hear that PhishER is saving you time. Thank you for being a KnowBe4 customer!

Current UserValidated ReviewerIncentivizedSource: Seller invite

AE

Austin E.

Technology &amp; Digital Manager

Mid-Market (51-1000 emp.)

2/19/2025

"KB4 PhisER Plus"

5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

It allows us to proactively respond to email based threats and stop the issue quickly! Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

The fact that the blocklist time limit is 30 days. It would be nice to have a never expires option for blocked domains Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Gives our users power to stop threats in their tracks, in a secure way. It's also a secure method for reporting fraudulent emails that make it past our filters. Review collected by and hosted on G2.com.

Show More

Response from Isa Munoz of KnowBe4 PhishER/PhishER Plus

[Editedit](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-10859259/official_response/edit)

Thank you for your review and being a KnowBe4 customer, Austin! Regarding the blocklist time limit, we actually set it to 60 days to align with Microsoft's best practice recommendation of an initial 30 days plus an additional 30-day extension if the threat persists. We appreciate your feedback about wanting a permanent blocking option.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/14/2025

"Quick setup, easy to follow instructions"

4/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

Automatic reading of reported emails. Easy filtering of suspected emails Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

setting up campaigns can be tricky, some of the rules can get complicated Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Training staff on suspicious emails and reporting, password usage. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Justin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin G.")
JG

Justin G.

Director of IT

Mid-Market (51-1000 emp.)

4/9/2025

"PhishER Saves you time"

4/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

It makes the KnowBe4 PAB more actionable. Adding PhishER to your PAB deployment force multiply the effectiveness. PhishER takes a giant load off our our small team when it comes to analyzing messages and determining the legitimacy of them. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

Creating queries is a little rough. Some of it requires knowing the query language. Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

It is solving the eyes on all reported emails from end users. Our small team would not be able to keep up without it. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

SR

Sigi R.

Network Manager

Mid-Market (51-1000 emp.)

11/6/2024

"PHISHER Streamlined our review process of phish email."

4.5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

PhishER has streamlined the process of reviewing and remediating suspicious emails. Its automation features significantly reduce the time our organization spends on manually reviewing hundreds of emails, allowing us to focus on more critical tasks. This efficiency not only enhances our productivity but also strengthens our overall cybersecurity posture. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

Configuration is not as intuitive I would like. Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

PhishER has significantly enhanced our cybersecurity efforts by implementing robust security controls that effectively reduce our attack surface. By automatically removing malicious emails, PhishER minimizes the risk of our users interacting with harmful content, such as clicking on malicious links. This proactive approach not only protects our users but also strengthens our overall security posture. Review collected by and hosted on G2.com.

Show More

Response from Isa Munoz of KnowBe4 PhishER/PhishER Plus

[Editedit](https://www.g2.com/survey_responses/knowbe4-phisher-phisher-plus-review-10464786/official_response/edit)

Thank you for taking the time to leave a review and for being a KnowBe4 customer, Sigi! It’s great to hear that PhishER has streamlined your email review process and enhanced your overall cybersecurity posture. We appreciate your feedback about the configuration process, and we'll share this insight with our product team.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

5/12/2025

"PhishER Enhance your E-mail Security"

4.5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

Easy integration with Office 365. Block lists, PhishRiP and the way it can help users learn about Phishing. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

The setup requires some reading and understanding of the rules before it is fully setup. Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Users are unsure which e-mails are phishing. By using PhishER we can hepl educate them and also use their reporting to blok real threats. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

EA

Eddie A.

Mid-Market (51-1000 emp.)

4/7/2025

"District PhishEr"

4.5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

Ease of implementation and ease of use . Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

I really do not have anything to say that I dislike about the product Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

We often get sent Phishing attempts and being that most of our end users are not that computer savvy we always have to be on alert. This helps is in training the end users and to allow them to be more conscious about perspective attacks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

TG

Ted G.

Enterprise (\> 1000 emp.)

4/11/2025

"Email Security"

5/5

What do you like best about KnowBe4 PhishER/PhishER Plus?

Automation! It is so easy to set rules and actions to automate a lot of tasks within PhishER. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

The only thing I am not fond of is the API does not allow much in terms of customization. Review collected by and hosted on G2.com.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

PhishER is assisting with automating our reported emails whether that is PhishRIPing from users' mailboxes or ensuring our users know between a clean, spam, and threat email. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

## Questions about KnowBe4 PhishER/PhishER Plus? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about KnowBe4 PhishER/PhishER Plus
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/discussions/new)

GU

Guest User
•
Last activity over 3 years ago

What is KnowBe4 Phish?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-knowbe4-phish)

GU

Guest User
•
Last activity almost 4 years ago

Is KnowBe4 com legit?

0 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/is-knowbe4-com-legit)

[
View all Discussions
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/discuss)

## Pricing Options

Pricing provided by KnowBe4 PhishER/PhishER Plus.

### 101-500 Seat 3 Year

$1.50

1 Seat Per Month

### 501-1000 Seat 3 Year

$1.15

1 Seat Per Month

[
View More Pricing Information
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/pricing)

 ![Buy With AWS](/assets/available-in-aws-mp-e627e80300888df88ba24786c3db444458af26505200bfa0581a543ebe25f6ed.svg "Buy With AWS")[Buy With AWS](https://aws.amazon.com/marketplace/procurement?isBuyWithAWS=true&productId=prod-5ytxfm5jlwzqa&sellerId=seller-gafsfsahs7xuu "Purchase this listing from G2 in AWS Marketplace using your AWS account. In AWS Marketplace, you can quickly launch pre-configured software with just a few clicks. AWS handles billing and payments, and changes appear on your AWS bill.")

KnowBe4 PhishER/PhishER Plus Comparisons

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##### 
##### KnowBe4 PhishER/PhishER Plus Features

Response

Resolution Automation

Resolution Guidance

Threat Intelligence

Records

Incident Logs

Incident Reports

Management

Incident Alerts

Incident Case Management

Workflow Management

Automation

Automated Remediation

Log Monitoring

[
View More Features
](https://www.g2.com/products/knowbe4-phisher-phisher-plus/features)

## Top-Rated Alternatives

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##### Categories on G2

[Incident Response](https://www.g2.com/categories/incident-response)[Security Orchestration, Automation, and Response (SOAR)](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)

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