PhishER is an extremely useful tool for our overall cybersecurity defence in our organization. The button is very easy to use from an end-user perspective and allows a simple, yet effective way to report spam and malicious emails to IT. It has the added bonus of allowing users to "play their part" in ensuring the safety of our organization. Further, the integrations with PhishRIP and PhishFlip allow our IT administrators the ability to easily examine, quarantine, and remediate issues raised through PhishER.

From an administrator's end, there can be improvements on the organization and review of reported spam/malicious emails. The application has a lot of options for automating reviews, however, it does require some trial and error on setting up the rules.

Our organization wanted to streamline the reporting of SPAM and malicious emails in a way that would not burden our IT administrator, or, make the process too onerous on the end-user. PhishER addressed both issues for us. Further, it continues to provide a central plank in our awareness training by allowing internal campaigns linked to training materials. Implementing the application has helped us triage and remediate risks and has raised our security and awareness training to a higher level for all members of our organization.

I'd have to say the thing I like best is that our users can flip us suspicious emails by clicking the Phish Alert Button.

Nothing at the moment. It seems to work great thus far.

The fact that our users can catch emails that Mimecast did not are a true benefit to this solution.

It eliminates the need for security resource intervention. Once the user reports an e-mail, it goes to PhishER inbox and rules are run against the e-mail for scanning, which triggers PhishML (machine learning module) which analyzes every message coming into PhishER, then a tag is assigned to the email based on setup or matched rules, then a custom action is performed accordingly.

There are no items to mention in this category.

Used it for e-mail security and automated the front-end scanning process.

o gives you information that can make your prioritization process easier, faster and more accurate

o PhishML is constantly learning based on the messages that are tagged, not only by BrownGreer but by other members of the PhishER community

o this means there is fresh data to constantly improve its accuracy