Customer Reviews - Insurance
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Customer Quotes

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Really helped step up our security awareness game!"

What do you like best about KnowBe4 PhishER/PhishER Plus?

We enjoy KnowBe4 for its high focus on cybersecurity. The tools that Knowbe4 offer help us to train our companys employees to recognize and avoid phishing attempts. We are frequent users of the PhishER phishing simulation platform and appreciate the streamlined process of managing artificial and potential real phishing incidents.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

I dont have any negatives to report right now on the use of PhishER.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

KnowBe4 PhishER contributes to strengthening our organization's overall cybersecurity posture and reducing the risks associated with phishing attacks. It has helped us with our Phishing Awareness Training, Incident Response and Analysis, User Reporting and Involvement, and Phishing Incident Metrics and Reporting.

Antonio P.
AP
Security Program Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"PhishER by KnowBe4 streamlines phishing response, enhancing cybersecurity readiness."

What do you like best about KnowBe4 PhishER/PhishER Plus?

PhishER from KnowBe4 has been helpful for our organization by streamlining and enhancing ourresponse to phishing threats through features like efficient incident analysis, prioritization, and management, ultimately strengthening overall cybersecurity awareness and readiness.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

I wish the querying for PhishRIP was better

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Timely Incident Response: PhishER enables organizations to respond promptly to reported phishing incidents, reducing the risk of falling victim to cyber attacks.

Efficient Threat Analysis: The platform facilitates efficient analysis of phishing threats, helping security teams quickly assess and understand the nature of potential risks.

Prioritization of Threats: By prioritizing reported phishing threats, PhishER assists organizations in focusing their resources on addressing the most critical and immediate security concerns.

Streamlined Management: PhishER provides a centralized platform for managing and coordinating responses to phishing incidents, making the overall process more organized and effective.

Enhanced Cybersecurity Awareness: Through its features, PhishER contributes to improving the overall cybersecurity awareness of an organization by actively involving employees in the identification and reporting of phishing attempts.

Reduction in Phishing Risks: With a more coordinated and responsive approach, PhishER helps organizations mitigate the risks associated with phishing attacks, safeguarding sensitive information and maintaining the integrity of systems.

Training and Education Opportunities: The insights gained from analyzing phishing incidents can inform the development of targeted training programs, educating employees to recognize and avoid phishing threats.

Adaptability to Evolving Threats: As phishing tactics evolve, PhishER's capabilities can be crucial in adapting and updating incident response strategies to address new and emerging threats.

Alan J.
AJ
Chief Information Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"KnowBe4 and PhishER"

What do you like best about KnowBe4 PhishER/PhishER Plus?

We use the Phish Alert Button as an Outlook plug-in that allows users to report suspect email with one click. These reported emails then go into PhishER where I can review them. These reported emails are usually categorized and scanned, but I have to look at and label a few manually.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

Sometimes I get a little confused while working in the console interface to determine if an email is already rated or if the system is waiting for me to take action.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Allows us to categorize email scams and phishing attempts to educate our staff better on email threats.

Duane P.
DP
Cyber Security Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great Product"

What do you like best about KnowBe4 PhishER/PhishER Plus?

I love it's ease of use and ability to block malicious emails

What do you dislike about KnowBe4 PhishER/PhishER Plus?

I really dont have any dislikes. It works very well for us

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

KnowBe4 is helping us to solve the problem of users just clicking everything. Our users do a pretty good job of reporting suspicious emails and PhishER allows me to examine those emails and further train our end users

Theresa H.
TH
IT Auditor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"KnowBe4 is a Leader in this category"

What do you like best about KnowBe4 PhishER/PhishER Plus?

Their product uses real-life scenarios to make it look more legit

What do you dislike about KnowBe4 PhishER/PhishER Plus?

Need fresh material added every quarter to keep interest

Recommendations to others considering KnowBe4 PhishER/PhishER Plus:

KnowBe4 uses real-life scenarios to help with the learning process

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

To make people more cautious on clicking on links or attachments

Verified User in Insurance
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

"PhisherER has a user intuitive Gui"

What do you like best about KnowBe4 PhishER/PhishER Plus?

I like the GUI that PhishER uses, it is easy and intuitive. When users report a "phishy" email, the administrator will see the email come through, the rules that are created by the administrator will decide what happens to that email next.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

The downside is that PhishER is unable to be used to create a custom query to search o365. I have encountered phish emails that were forwarded and not reported by button and it would be nice if they can be ripped out

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

PhishER solves the manpower issue where otherwise a company would need somebody to monitor emails and manually remove the reported emails from the platrofrm being used.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Easy to use."

What do you like best about KnowBe4 PhishER/PhishER Plus?

The dashboard is very useful, gives you an overview of phish reporting. I also like the reports.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

I like it overall, nothing negative to report.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

It let us know what users are doing when they suspect a phising email.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"PhishER is great product"

What do you like best about KnowBe4 PhishER/PhishER Plus?

PhishER is great training for end users. I appreciate that the emails going out to test our users look legit, and it has made our users a lot more cautious.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

PhishER is at the top of its competitors, I don't have anything that I dislike about it.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

PhishER solves a lot of problems by training users to think before they click

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Solid Product, smart and works effectively"

What do you like best about KnowBe4 PhishER/PhishER Plus?

The ease of using PhishER. It very easy to integrate with KB4 and works perfectly with Office 365.

What do you dislike about KnowBe4 PhishER/PhishER Plus?

I would like the user interface to be a bit more modern and seamless. At times it feels a bit cluttered and clunky.

Recommendations to others considering KnowBe4 PhishER/PhishER Plus:

Try it out! It's easy to implement, so give it a trial and see for yourself.

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

The problem it solves is using AI to intake and handle mass user-reported emails. When emails inevitably come through the spam filter, it allows the end-user to act proactively and submit the suspicious email for review.

Verified User in Insurance
EI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Great Tool to report Phishing"

What do you like best about KnowBe4 PhishER/PhishER Plus?

It's fully integrated with outlook (desktop and mobile) and webmail. Easy to use. Great reports

What do you dislike about KnowBe4 PhishER/PhishER Plus?

It doesn't work with generic accounts, It works only with personal accounts

What problems is KnowBe4 PhishER/PhishER Plus solving and how is that benefiting you?

Users didn't report phishing emails because it was a manual procedure, now its just a click away.