I have portal access and a dedicated customer success manager to contact. Responses are very prompt when issues come up during integration, and the technical support has been great, with clear, helpful documentation. Review collected by and hosted on G2.com.

There isn’t much to add, since they keep improving the product, which is a good thing. Review collected by and hosted on G2.com.

I love that KnowBe4 Compliance Plus is easily accessible and easy to set up. It’s very user-friendly and offers a wide variety of different types of training and topics. I really appreciate that it satisfies all our training requirements without needing to be integrated with other tools. Having an account manager to help with the setup and provide training on how to use the products is also a huge plus. Review collected by and hosted on G2.com.

I think that there could be more training video modules and could upload more content for different types of organizations. For example, we are a COBRA billing administrator, if there could be third party vendor type of HIPAA trainings or even security awareness for certain type of entities, that would be nice! Review collected by and hosted on G2.com.

It assists with helping us complete questions that clients have. The training library helps us learn and become compliance so that questions clients have can get answered quicker. Review collected by and hosted on G2.com.

The videos could be in a better format and some of the restrictions to completing training could be a little better. Review collected by and hosted on G2.com.

It’s easy to configure and go live within a few days. The support team is very prompt, responsive, and polite. Review collected by and hosted on G2.com.

Sometimes I receive too many notification emails from KnowBe4 marketing and service alerts. Review collected by and hosted on G2.com.

I think it offers a solid balance of information that both businesses and end users need to know and understand. Review collected by and hosted on G2.com.

Although it is a good platform, I feel that the trainings are somewhat oversimplified and have a bubble gum quality to them. Review collected by and hosted on G2.com.

Easy for everyone to use. That it can be filtered by sector and it updates regularly Review collected by and hosted on G2.com.

So far, I’ve not found anything I don’t like! KnowBe4 makes this very easy for our company. I’m tired of Fish. I don’t want this. Review collected by and hosted on G2.com.

Good collection of complianece-related modules (AML, KYC, ESG) Review collected by and hosted on G2.com.

Sometimes there are too many options for one topic, which means it takes time to review all the courses to identify the one that suits our needs the best Review collected by and hosted on G2.com.

The reporting capabilities are able to conform to our requirements. Review collected by and hosted on G2.com.

No complaints. KnowBe4 has great support. Review collected by and hosted on G2.com.

Has a wide variety of videos and good content for our HR and cybersecurity needs in training. Very easy to select the desired videos and create the "campaign" to send out for users to review. Even had our rep reach out to help with going through which videos would contain the content we want to use. Review collected by and hosted on G2.com.

Some more specific topics are held behind a high paywall that need to further upgrade, even though those videos would not be needed for all users. Review collected by and hosted on G2.com.

There are tons of different video and training options around compliance with the ability to customize whatever you would like to meet your requirments. It's easy to understand and implement to your team, and offers enough variety to allow for frequent refreshes. Review collected by and hosted on G2.com.

The modstore can be overwhelming at times with the amount of options and training available, so you really need to take time to review your needs and what trainings would be best for you and your team. Review collected by and hosted on G2.com.