GS
Gordon S.
Network Administrator
Mid-Market (51-1000 emp.)
"A solid reasonably priced product"
4.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

We moved to Egress from Sharefile 3+ years ago largely due to price. The product has performed well and is easy to use. The support when it was required has been responsive and resolved within the first call. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Some of the initial policy setup was a little difficult at first and there were a few things support had to change in the background that I felt should be possible through the interface, however once setup it has worked well. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Egress has been very valuable within the business"
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

We have been using Egress since the introduction of the GDPR in the United Kingdom. We needed a secure email service as we are a medical clinic and have to email a lot of confidential information, which is what we like best about Egress. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

I can't say there is anything, in particular, we dislike about Egress. As we use Egress on the web version, it would be great to have a stored email address book. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Egress is excellent and have never had any issues using the service for sending emails securely."
4.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

You can add an icon to your ribbon in outlook and select which emails you wish to send securely by one click of a button. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

I dislike that the recipients will sometimes reply saying they can't open the document as they don't have Egress. I know this issue lies with them as they need to follow the steps in the secure email they receive, but a simpler process for a recipient may be something that can be looked at. Review collected by and hosted on G2.com.

LW
Lewis W.
Director
Small-Business (50 or fewer emp.)
"Encrypted email made easy"
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

Egress makes it super simple to send encrypted emails. The outlook plugin means it is as easy as one click Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

The lack of plugin for Mac does mean having to use the web interface or a windows device Review collected by and hosted on G2.com.

Eugene M.
EM
Eugene M.
SENCO
Mid-Market (51-1000 emp.)
"Helpful and easy to use"
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

The fact that it merges with Outlook means that you can do everything from your desktop without needing to log into web-based platforms. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Working from computers that do not have it set up as part of Outlook is an issue, but that's mostly down to my own company's IT issues. From my office computer and my laptop, it is seamless. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Ensure secure delivery and protection of your mail"
4/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

Egress looks slick, it was a fairly straightforward implementation, the support and guidance we received during the config and onboarding of uses was great. The support we receive has not backed off post configuration/install either. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

There's no outlook add-in for mobile, direct integration would be nice. That's not to say there isn't mobile protection though, there certainly is. Review collected by and hosted on G2.com.

MB
Maggie B.
Paralegal
Small-Business (50 or fewer emp.)
"Really good however it doesn't save the email addresses"
3.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

It is secure and allows you to send documents securely, anyone can make a log in. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Emails don't save automatically so you have to manually type in an email address Review collected by and hosted on G2.com.

JO
jay o.
Solicitor
Small-Business (50 or fewer emp.)
"Good software to send secure emails"
4.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

That we can send confidential documents to professionals and clients. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Sometimes the password doesn't work and we have to wait to reset it. Review collected by and hosted on G2.com.

WW
Will W.
Hospital Doctor
Small-Business (50 or fewer emp.)
"Excellent Secure E-mail Provider"
4.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

Easy access secure e-mail, with message sent to sender for own records of previous communication. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Occassionally get 'access denied' message when trying to open a package using the app. Review collected by and hosted on G2.com.

JS
Jo S.
PA
Small-Business (50 or fewer emp.)
"Very impressed with this great service"
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

I feel secure in sending emails and receiving them Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

It sometimes takes a bit of time to log in Review collected by and hosted on G2.com.