Constantin D.
CD
Constantin D.
Mid-Market (51-1000 emp.)
"Amazing experience with Egress. Sharing secure documents was never easier than that."
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

The ease of use. Insights

Number of features

Ease of Integration

Frequency of Use Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Nothing comes through my mind at the moment. Review collected by and hosted on G2.com.

DL
Daniel L.
Small-Business (50 or fewer emp.)
"Reliable Service for Email Security"
4/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

The engineers at Egress made it simple to setup the system and work with me on their dashboard to understand how everything works and how to best monitor the traffic flow. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

A renewal price jump of $400+ doesnt make me very happy and there is a 2 month window for service cancellation, this did not make me very happy but I was short on time to review other options and so I was left to renew. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Flexible and secure but poor Mac integration"
4/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

Anyone is able to recieve egress messages and it is usually simple for them to sign up.

Can send medium size files and check to see when they were opened (which is helpful if I am accused of not sending things) Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Sometimes egress messages go into junk. There are often issues when emailing from my business account to another business with an egress subscription which means that I have to abandon egress entirely. Customer services don't know / don't respond when I raise this issue.

There is very poor intergration for Mac which is a shame as the windows version is really good. I wish that I could intergrate egress into Outlook for mac better. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to use and easy to maintain"
4/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

The product was very easy to implement and has virtually no maintenance costs Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Some of the suggestions when the product didn't have much data analysed were not accurate Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Simple, easy to use and effective."
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

The Outlook integration - a simple click can encrypt an email. It also decrypts emails within Outlook, avoiding the need to move to another program. The ability to attach large files using Egress (independent of encryption) is also very helpful as, again, it keeps everything within one application. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

On occasion, the integration with Outlook can fail, and it takes a bit of poking around to get it working again. Usually, a restart of the PC, then Outlook, and an update of Egress solves this. Review collected by and hosted on G2.com.

NH
Nigel H.
area manager
Small-Business (50 or fewer emp.)
"Through my line of work I need to send sercure information."
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

It does what it says on the tin, and the local authorty I work with also use Egress so eans there are no issues sharing important information. it has never let me down Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

I feel the downside is I struggle to carry on an email trail. Sometimes this is needed to remind me of what has been said in the past. Also, not having a person's email address makes it hard to find a contact Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"The level of email screening and alert banners helps me sleep at night!"
5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

Detecting threats in email and alerting my employees via visible, color coded banners. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Everything is working fine...it took a little longer to configure but well worth it. Review collected by and hosted on G2.com.

LB
Lukas B.
Managing Director
Small-Business (50 or fewer emp.)
"Pleased with the product"
4.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

I really love the fact that it is integrated within Outlook environment so you do not have to log into any external portal in the cloud (well, you can if you want to) and the integration works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

To be honest, I have not found any downsides of the product itself so far. The only downside could be that it does not offer integration with other email clients or products out there and that this might be something to be considered by the development team. Review collected by and hosted on G2.com.

Verified User in Philanthropy
UP
Verified User in Philanthropy
Mid-Market (51-1000 emp.)
"Responsive to our needs"
4.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

Unobtrusive, integrated and easy to use. Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

Staff can overlook it by 'clicking through' pop-up window. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"A Secure Email Encryption Service, easy to use, with multiple other services & an attentive partner"
4.5/5
What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?

The Egress email encryption services is easy to set up and simple to use. It has been part of our toolset for sometime and continues to evolve to meet the ever changing requirements in this technology space. Egress as a partner are attentive, easy to work with and also so happy to help. Our account manager is technically knowledgable and always looking to demonstrate the new innovations which Egress deliver with a keen eye on what may have a real impact to our business procesess Review collected by and hosted on G2.com.

What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?

With encryption services it is always a trade off between what is the best most logically secure method vs. the end user experience. The most common feedback is that users find creating another account with a password they need to remember a burden. Review collected by and hosted on G2.com.