---
title: KnowBe4 Cloud Email Security (Formerly Egress) Reviews
meta_title: 'KnowBe4 Cloud Email Security (Formerly Egress) Reviews 2026: Details,
  Pricing, & Features | G2'
meta_description: Filter 74 reviews by the users' company size, role or industry to
  find out how KnowBe4 Cloud Email Security (Formerly Egress) works for a business
  like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 74
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Email Security
  url: https://www.g2.com/categories/email-security
---

# KnowBe4 Cloud Email Security (Formerly Egress) Reviews
**Vendor:** KnowBe4, Inc.  
**Category:** [Cloud Email Security Solutions](https://www.g2.com/categories/cloud-email-security)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 74
## About KnowBe4 Cloud Email Security (Formerly Egress)
KnowBe4 Cloud Email Security is a comprehensive AI-powered email protection platform that defends against sophisticated inbound and outbound email threats, transforming email from organizations&#39; largest attack surface into a strengthened defense layer. Designed for businesses of all sizes—particularly those in regulated industries handling sensitive information—this platform addresses the critical challenge of insider risk and human error, which account for 68% of data breaches. The platform delivers three integrated solutions: Defend™ provides AI-powered adaptive anti-phishing that detects business email compromise, spear phishing, and zero-day attacks while educating users with real-time contextual warning banners. Prevent™ offers AI-native outbound email security preventing data breaches by detecting misdirected emails, data exfiltration attempts, and unauthorized sharing. Protect™ delivers end-to-end email encryption seamlessly integrated into Outlook with automated policy enforcement. Key Capabilities: - Minutes-to-deploy with native Microsoft 365 integration - Patented contextual machine learning adapting to organizational communication patterns - Comprehensive analytics revealing organizations typically miss 90% of outbound security incidents - API integrations with existing security infrastructure Part of the KnowBe4 platform, Cloud Email Security transforms employees from vulnerabilities into informed cybersecurity assets through proactive threat management.



## KnowBe4 Cloud Email Security (Formerly Egress) Pros & Cons
**What users like:**

- Users appreciate the **effective email security features** of KnowBe4 Cloud Email Security, enhancing safety and reducing clutter. (7 reviews)
- Users value the **protection against phishing and ransomware** provided by KnowBe4, enhancing overall email security and productivity. (6 reviews)
- Users value the **excellent customer support** of KnowBe4 Cloud Email Security, ensuring smooth setup and configuration assistance. (4 reviews)
- Users value the **exceptional detection efficiency** of KnowBe4, effectively mitigating phishing and email threats. (4 reviews)
- Users appreciate the **ease of use** of KnowBe4 Cloud Email Security, enjoying a smooth setup and intuitive navigation. (4 reviews)
- Filtering Efficiency (4 reviews)
- Users appreciate the **setup ease** of KnowBe4 Cloud Email Security, finding installation and management straightforward and intuitive. (4 reviews)
- Alerts (3 reviews)
- Easy Setup (3 reviews)
- Email Management (3 reviews)

**What users dislike:**

- Users find the **dashboard issues** frustrating, as it lacks seamless integration and an intuitive interface. (2 reviews)
- Users desire a more **effective email filtering system** for better protection against malicious emails in KnowBe4. (2 reviews)
- Users find **support difficult** , expressing a desire for stronger phishing protection and more proactive technical assistance. (2 reviews)
- Users desire a more **effective blocking mechanism** for malicious emails to enhance security and reduce risks. (2 reviews)
- Users wish for a more **aggressive blocking** of phishing emails, noting that some still get through the filters. (2 reviews)
- Poor Customer Support (2 reviews)
- Poor Detection (2 reviews)
- Users often face **attachment issues** with KnowBe4 Cloud Email Security, especially when dealing with Microsoft delivery challenges. (1 reviews)
- Users find the **complexity** of installation and the confusing UI of KnowBe4 Cloud Email Security frustrating and inconvenient. (1 reviews)
- Complex Navigation (1 reviews)

## KnowBe4 Cloud Email Security (Formerly Egress) Reviews
  ### 1. Poor Functionality for Mac and IOS

**Rating:** 1.5/5.0 stars

**Reviewed by:** Peter W. | CEO and Operations Lead, Medical Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

It provides encryption but thats about it. 


**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

The Egress switch app for IOS has not been updated since April 2019. Since IOS 13 it no longer links to voice memos for sending dictation and the send button has disappeared on the final generated email so its impossible to tell if the message has been sent. See the screenshot. 

Egress for mac constantly  returns the message that its not configured for the current Mojave version but no update. 

Why is there no direct integration for mail in the same way as for Outlook. The mac version certainly seems to be the poor cousin. 

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

When emails go they are encrypted. 

  ### 2. Excellent service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dave E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2020

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

The tech team really know their stuff and are able to advise on pretty much any configuration which takes the strain off of implementation.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Nothing! User adoption is tricky but that is down to the organisation and how you implement the solution.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

We are now able to securely deliver attachments and large files as appropriate and allow customers to transmit large files securely to us. As standard we also encrypt all emails going between us and other Egress customers we know.

  ### 3. Egress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abid A. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Security features eg the encryption which I have tested out quite thoroughly and found it to be very good

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Cannot really say I do not like a feature, think its a very good product overall

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

Very helpful application and does exactly what it is meant to

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Within our organisation we have a high number of egress users, this helps us to ensure only the intended recipient will  be able to view the email.

  ### 4. Egress happy to help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan B. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

I have asked for two features to the Egress email system over the years both have been implemented hopefully improving the system for all.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

So, licensing could be more flexible, I would like all users to have a receive licence (on-premise server) only a small number need to send

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Email unfortunately is not secure whilst userbase see it as a viable option Egress helps secure the insecure system.

  ### 5. Protect all your data while sharing files electronically

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal H. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Egress is the most reliable and efficient way to send documents to third parties without using the cloud, its graphical version is very prominent, it allows several users simultaneously to manage the files with the best security and encryption that we deserve. This software is a business solution to boost productivity and protect the data that is shared among users

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

It is very unintuitive if it has not been investigated about its use, pop-ups are very frequent and I think that more functions could be added to the platform

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

If you want to properly handle the sensitivity of your company's confidential and important files and documents, Egress is the solution to this problem. This fabulous tool provides the proper transfer of documents to external organizations, as well as internal users to provide the best security and protection of information

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

After learning it is easy to use, it can be useful for your employees and the safekeeping of your information, also to share important electronic files, it is worth training them and that this medium is used to transfer the documents of the company because it is very safe and 100 % trustworthy. This is the reason why we started using this great software

  ### 6. Great solution backed up by great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Everyone is helpful from design/implementation and support. The solution itself works well and is in constant use in our organisation.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Not much at all, only improvement could be more customisation available to end user on the solution.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

Fantastic overall service, very happy user here.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Data loss prevention, email encryption and large file sending/receiving.

  ### 7. Egress secure email

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Internal ease of use, tightly integrated in to Outlook for all users making it 'almost' transparent.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Recipient portal is cumbersome to use in high volume email transactions.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

Run a full test implementation.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

The ability to check if an email has been delivered, opened and if necessary rescind is very useful.

  ### 8.  simply incredible, easy and SAFE for the clients!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** yaquelin n. | Diseñador gráfico, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**


I love it, simply the registration was very simple and when observing the interface I noticed the simplicity of using this software, it has helped me a lot and I feel safe. The colors are elegant and it is easy to remember all the elements. But what I like the most is customer service, they always respond quickly, helping to solve any problem that occurs, I love it and could recommend it to anyone without any doubt.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**


I have not found problems or problems using this software, however I must say that it was a bit difficult to get information on the network about how it worked, I could only limit that as a negative, however it has been responsible for covering my needs.
Another annoying point is the pop-up window but it is not something that affects at all.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**


I must say that I love the security they offer me as a user, that is a factor that made me stay using it, without a doubt they go for the right direction, as a boundary I recommend continuing to improve the interface so that it looks more modern and functional, constantly they are noticing the improvement of all the elements. many successes!!

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**


It is extremely useful especially when you want to send emails within an organization and you need to have them encrypted in a secure way, it makes me feel safe as a user and also to the company to which I work, which is very extensive.

  ### 9. Might be more than you need, but for end to end encryption it's pretty good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul B. | SOC Applications Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Once configured it's pretty easy to run with ADFS integration and an ADMX template to easily customise the user experience. Past versions of the plug in have been a little tricky to install automatically, but since version 5 it's been good.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Configuring the rules engine is far from intuitive, but the support team are excellent and will help with whatever you need. Administration generally isn't very intuitive, but that is improving through successive versions.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

The setup is not easy, so get the support team to help - once you've explained what you want they'll be able to set up what you need way quicker than you could learn and figure it out. I couldn't comment on value for money because I don't get involved in the finance side, I just manage and configure it.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

End to end encryption for emails to government and financial clients, also large file send for certain business units.

  ### 10. egress email switch

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

works well for users and easy to use for users,...

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

outlook clients sometimes shows as disabled

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

definetly worth impletmenting works well for users.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

for email encryption to other sites

  ### 11. Very easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 09, 2020

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

It’s so easy to encrypt an email. Easy to see messages that you have sent encrypted

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Nothing egress is easy and convenient...

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

I work in IT and I support the product. We have to guide external users through how to create an account

  ### 12. Well rounded but still room to improve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Integration with Outlook is the best part for us as we primarily deal with O365 with our clients. Though not intuitive from the start, we love the ability to customise a lot of features for our clients, either on a root level, organisation or individual user.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Lack of OSX integration with Outlook is a bit of a bummer for some of our clients and also that Microsoft keeps pushing updates that screw with the functionality of Egress, often disabling it, hiding it or blocking it.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

Mac support for integration with OSX Outlook as well as a more friendly UI administration portal for customisations of branding and portals for managed organisations. As someone familiar with coding it came easy for me to understand the XML programming side of things but it would be better if it can be handled by a friendly UI to allow more admins to make certain changes and not ask their more experienced colleague to deal with certain tasks.

Also, some support for using Egress accounts as shared mailboxes and (send as permissions) would be ideal for larger (but still small) businesses that have individual accounts that manage shared mailboxes and such.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Being GDPR compliant is the biggest bonus for us, allowing us to pass on sensitive information to our clients over email as well as them with their clients.

  ### 13. Egress provided quick, great customer service and provided everything needed to get up and running 

**Rating:** 5.0/5.0 stars

**Reviewed by:** heather l. | Student Administrative Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Egress meets all of our needs, is very secure and easy for our users to understand. The customer Service provided by the company was extremely impressive. Their staff has subject matter experts and product owners who are friendly and who answered all of our questions. 

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

The environment works well, so far we have not had any complaints. 

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

for those sharing data of a sensitive nature, this allows for tracking (who read docs, who has access) and is easily controlled by the administrators, permissions can be set to meet various needs. Egress works great for secure document sharing

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

We are providing an environment where key partners outside of the State of Michigan network can share information relevant to administrative hearings for professional licensing. We are not restricted to one file type and can send the volume (attachments) as needed without any issues. 

  ### 14. A step in the right direction for secure file exchange

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ian Y. | Planner IV, Environmental Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2018

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

There are many times in my line of work when I have to transfer a large file, a large number of files, or a confidential file (or confidential information) to someone within my organization.  Traditional email is usually not the best way to transfer such files, either due to an attachment size limit or the non-secure nature of non-encrypted emails.  Moreover, transferring such files over the cloud may not always be secure (nor is transferring paper copies of information through the internal mail system).  The Egress Switch software allows me to do all of the above tasks within the framework of the Microsoft Outlook email software; I don't even have to open up a new program on my computer.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Egress Switch can be finicky and confusing at times.  There have been multiple times in which I've attached encrypted files/text to an email message within Microsoft Outlook, only for all the attachments to be removed once I hit the "Send" button to send my email.  This is quite annoying, as it means re-attaching the files to the email all over again.  A less discerning user may even end up sending an email without any attachments at all by accident.  Moreover, when accessing the secure file(s) sent through email (via the "Switch Web Access" tool), it is not clear whether one should "Open Online" or "Download" the file(s).  For my organization, "Download"-ing the file is always the easier and preferred option, as the "Open Online" option requires creating an Egress account/profile, which is not only unnecessary but perhaps worrisome for some users.  Finally, for the recipient of an Egress email, it is not always clear that the email received is legitimate.  In fact, I've had Egress email recipients tell me that they thought my email was a phishing/spam attempt.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

If you use Egress Switch, you will need to train your employees on what it is and how to use it.  It's not a very intuitive software to use, but if you know how to use it, Egress Switch can be a very powerful tool, especially given its integration into Microsoft Outlook.  The biggest downside is that Egress Switch emails can often look like phishing emails, which is the exact opposite of what you want.  This is why training is essential.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Egress Switch allows employees in my organization transfer a large file, a large number of files, or a confidential file (or confidential information) to someone else within the organization.  For me, this is a huge relief, as I don't have to rely on the cloud nor paper-based internal mail to carry out such tasks, which cuts out hassle, worry, time.

  ### 15. Easy fix to a security hole and users 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

How easy it is to set up and train employees. Plus it's easy to get customers on board to use it. And it integrates great with what we use already for email. 

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Nothing yet............................................

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

If you want to assure yourself when passing sensitive data between you and your customers and do it without changing everything you do already. Then I suggest Egress to you. Easy enough

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Emailing PHI to and from the customer but making both sides secure without the customer side having to do anything but use it. Protecting from mistakes, not just attacks.  

  ### 16. Reliable and secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Our clients trust the platform as much as we do and the clients handle their own account provisioning, which eliminates password resets our end :)

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Only dislikes are missing features, like grouping users so that each time we create a Zone we can assign the Ops group admin level permission, rather than individuals.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

The UI is very simple, you should be able to work things out without referring to the documentation, but if you are struggling the documentation is good and the support team are great too.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

We are securely transferring data with our clients 

  ### 17. smallest input for the largest output 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Umar Z. | Business Development Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

the best thing i like about egress is the simplicity and the ease of access for users

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

what i dislike about it is the maneuvering inside the software to allow the clients and users to reach the utmost output  

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

the business problem i am dealing with is the ease of clients and employees to have communication and security of data and the benefit i realized is the customer support that is provided

  ### 18. Egress, robust and well managed file sharing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

The key thing I like best about egress is simplicity and clarity for our users - in addition they are easy to engage and talk to, and the platform has well thought out features and functions

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

I initially disliked user management, it was disjointed and unclear - however now that have progressed with SSO this is much more simplified

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

use with SSO 

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

the main business probelm we are soliving is sharing data wiht external organisations 

  ### 19. Solid file sharing platform with some quirks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miata B. | Teacher , Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Simple to use for all users even clients can use it with ease. The platform also has great features. 

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

The pop up can be annoying but I do understand why it is there. Other than that I have no complaints and enjoy the platform.

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Security of messages being sent within the business with high confidentiality. 

  ### 20. Egress Deployment throughout law firm

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

When the tray app is loaded, encrypted emails open automatically in Outlook

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

lots of registry keys that need to be changed when we have Egress issues

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

Learn where the registry keys are located to assist with troubleshooting

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Sensitive emails being sent internally by the business

  ### 21. Satisfaction rating

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

The performance, speed, accuracy and accountability and most importantly the convenience of the app.

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Loading time to open the app, sometimes to much waiting time process.

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

There’s nothing more better than the next generation of data security handling with this advance and powerful software

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Business problem is the data protection and the benefit i have is the compliance and the productivity it offers to the business I’m running.

  ### 22. Egress easy to use 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

I can create secure messages and/or packages for employees or fellow administrators knowing no one else can access our information. 

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

The pop up is constant but it does remind you to use the program

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

Easy to use and absolutely affordable, give your employees time to learn the programs ins and outs. It is worth the time to train them and it will secure your documents and transactions. Pain free, but will definitively ensure that your important files are safe. Give it a try  

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Secure messages for a highly confidential business

  ### 23. Egress is an awesome product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Ease of setup and implementation they're easy to use

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Documentation can be a little more in depth

**Recommendations to others considering KnowBe4 Cloud Email Security (Formerly Egress):**

Try the free trial you won't regret it

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Data security helps integrity of our business network needs

  ### 24. Easy to use and reliable 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2019

**What do you like best about KnowBe4 Cloud Email Security (Formerly Egress)?**

Easy to use and completely integrated with outlook

**What do you dislike about KnowBe4 Cloud Email Security (Formerly Egress)?**

Nothing whatsoever, I thoroughly recommend this program 

**What problems is KnowBe4 Cloud Email Security (Formerly Egress) solving and how is that benefiting you?**

Patient data 


## KnowBe4 Cloud Email Security (Formerly Egress) Discussions
  - [What is Egress Intelligent Email Security used for?](https://www.g2.com/discussions/what-is-egress-intelligent-email-security-used-for)

- [View KnowBe4 Cloud Email Security (Formerly Egress) pricing details and edition comparison](https://www.g2.com/products/knowbe4-cloud-email-security-formerly-egress/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+16%3A57%3A45+-0500&secure%5Bsession_id%5D=f4b9f29c-32c7-4df0-98e2-52eac683d9b7&secure%5Btoken%5D=39015663f68b31274d21d9b6abe5b6c6b2724a7819c021aacadf560202322519&format=llm_user)
## KnowBe4 Cloud Email Security (Formerly Egress) Integrations
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## KnowBe4 Cloud Email Security (Formerly Egress) Features
**Administration**
- Data Management
- Incident Logs
- Reporting

**Administration**
- Intelligence Reporting
- Email Integration Suppor
- Access Management
- Data Loss Prevention

**Administration**
- Compliance
- Intelligence Reporting
- Email Clients
- Role-Based Rules

**Encryption Techniques - Email Encryption**
- Encryption Algorithms
- Transport Encryption
- End-to-End Encryption

**Agentic AI - Email Anti-spam Features**
- Autonomous Task Execution
- Proactive Assistance

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Governance**
- Access Control
- Compliance
- Data Visibility

**Maintenance**
- Auditing
- Allow and block lists
- Compliance
- Archiving

**Detection**
- Data Exfiltration Detection
- Activity Monitoring
- Real-Time Detection

**Authentication, Verification, and Access Controls - Email Encryption**
- Revocation Mechanisms
- Access Controls
- Digital Signatures
- Certificate Authorities

**Administration**
- Database Management
- Deduplication 
- Backup
- API / integrations

**Security**
- Encryption
- Endpoint Intelligence
- Activity Monitoring
- Breach Detection

**Security**
- Anti-Malware/Anti-Spam
- Encryption
- Quarantine
- Advanced Threat Protection (ATP)
- Anti-Phishing
- Account takeover prevention

**Protection**
- Targeted Attack Prevention
- Policy Enforcement
- Spam Filtering

**Security Enhancements and Auditing - Email Encryption**
- Malware Scanning
- Reporting
- Audit Trails
- Data Loss Prevention (DLP)

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Integration, Compatibility, and Usability - Email Encryption**
- User-Friendly Interfaces
- APIs and SDKs
- Email Client Integration
- Automation

**Agentic AI - Intelligent Email Protection**
- Autonomous Task Execution
- Adaptive Learning

## Top KnowBe4 Cloud Email Security (Formerly Egress) Alternatives
  - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (589 reviews)
  - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews)
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (603 reviews)

