---
title: know'N'act Reviews
meta_title: 'know''N''act Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how know'N'act works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# know'N'act Reviews
**Vendor:** Knownact  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About know'N'act
Utilizes several front-end triggers (NFC tags, QR codes, URLs, digital ink readers, SMS and more) to enable users to provide real-time, location-based feedback. Our proprietary system provides a rich dashboard to analyze the feedback, with full reports and heat maps for you to know exactly what is going on where.




## know'N'act Reviews
  ### 1. Extremely helpful tool to gain insight into customer engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2019

**What do you like best about know'N'act?**

Easy tracking of customers and insight, easy accessibility because of cloud and easy to use interface.

**What do you dislike about know'N'act?**

Its a good piece of software that could be even better with some more set of data analysis features.

**What problems is know'N'act solving and how is that benefiting you?**

knowNact helps with building better relationships with customers and organizations and to manage our business goals


## know'N'act Discussions
  - [What is know'N'act used for?](https://www.g2.com/discussions/what-is-know-n-act-used-for)

- [View know'N'act pricing details and edition comparison](https://www.g2.com/products/know-n-act/reviews?open_modal_url=%2Fproducts%2Fknow-n-act%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fknow-n-act%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-08+19%3A03%3A25+-0500&secure%5Bsession_id%5D=702b1c25-376d-4ce8-b0f8-d5958a473cac&secure%5Btoken%5D=fc1fe35ffee3f73595abecd07589c039b31dbde036fba28951ed2fef6d91d7c3&format=llm_user)

## know'N'act Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

## Top know'N'act Alternatives
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