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Knots Ticket Parser

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Ticket Parser by Knots automatically extracts relevant information from the Zendesk ticket and updates it to custom fields. Search and extract order IDs, email addresses, or any other info based on a specific pattern and store it in a custom field within the Zendesk ticket, instantly. Context info is the key to solving tickets quickly, automating processes, and connecting Zendesk to your CRM tool, ERP, webshop, or any other backend system.

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