Knock has multi channel support for send in-app, email or slack notifications with smart batching with a simple API. It's developer first approach provides a seperate development and production environment that makes it easy to test and configure messages which aligns we with best practices. Review collected by and hosted on G2.com.

The designer provides a nice way create templates for email, but has limited flexibility on format requiring you to switch to code mode to make further edits. Review collected by and hosted on G2.com.

Easy to use workflow genreaton. Knock also handles real-time updates. Review collected by and hosted on G2.com.

The deployment pipeline withn knock is a bit vauge. Review collected by and hosted on G2.com.

What I like most about Knock is their support on their Slack channel. They are quick to answer and the community is very helpful. Its really easy to get started as well. Review collected by and hosted on G2.com.

Down side is you have more time to work on other things except your notifications! Review collected by and hosted on G2.com.

Using Knock for omni/multi-channel communications has been a game-changer. Their API and SDKs are top-notch. Integrations with Expo and Resend are standouts. Love the git-like workflow for easy staging. Knock is reliable, user-friendly, and developer-centric.

We vetted competitors, including Novu and others. Very happy with our decision to go with Knock. I am quite sure that Knock is currently the best product offering in this category. Efficient, effective, excellent. Review collected by and hosted on G2.com.

Pricing leaves a lot to be desired. Probably unattainable for many small startups, or developers/organisations in low income countries. Review collected by and hosted on G2.com.

- Easy to build and quality email templates

- Easy integration

- Support for all of our existing integrations Review collected by and hosted on G2.com.

The version control system does not perfectly align without our code VC Review collected by and hosted on G2.com.

How easy it is to use because the formatting of the website is great -- good UI/UX. Review collected by and hosted on G2.com.

Took a while to understand the potential flows of emails. Review collected by and hosted on G2.com.

We love Knock! It has been an absolute game changer for us, with all the technical requirements for editing our notifications completely removed. We've come to a very happy situation where the product team write all the notifications, and the engineering team simply make sure that we are triggering them with the correct information in the API call. We are no longer badgered for copy updates, and it's not our fault when the copy is wrong! In a tiny team it's so important to us to be able to delegate as much non-technical stuff to non-technical people as possible, and having easy to use tools like Knock makes this so much easier to do! Review collected by and hosted on G2.com.

The only thing that we think knock lacks is a bit more detail in its commit system. When our product team edit the workflows, we would love to see a diff to allow us to understand what they have done and push to prod with confidence. Naming the feature after a git feature suggests a git-like workflow, and it feels a bit lacking that it's not there. Review collected by and hosted on G2.com.

Knock has been a fantastic out of the box solution. They have multiple languages that they integrate with easily. Their dashboard is clean and to the point with workflows to easly set up triggers for notifications. From a developer side their documention has made adding notifications a breeze. They have taken a very complex concept and made it very dev and user friendly. On top of that their support has been outstanding, fast and clear responses we truely appreciate it. Review collected by and hosted on G2.com.

Not really anthing off of the top of my head that i could say bad about Knock. They really do hit all points of a great product. From solutions to service to their customers Review collected by and hosted on G2.com.

I like the ease of creating workflows and the number of channels available to notify our users. Review collected by and hosted on G2.com.

One thing that might be improved the the ability to promote workflows from environment to environment. Review collected by and hosted on G2.com.

There's so much configurability to handle almost any situation you can think of. It's hard to come up with a situation that can't be handled by Knock. Review collected by and hosted on G2.com.

Writing notification templates / previews can be a bit challenging as it's a combination of syntaxes. Review collected by and hosted on G2.com.