--- title: Knock CRM Reviews meta\_title: 'Knock CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Knock CRM works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 48 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Knock CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Knock CRM but has limited features. Are you part of the Knock CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Knock is a CRM and performance management platform for residential property management leasing teams, marketers, regional managers, and leadership that harnesses best-in-class automation, integration, and data transparency tools to improve occupancy and drive renewal rates. A trusted and proven technology leader in the multifamily space, Knock is used by hundreds of the largest property management companies across the U.S. and Canada. * * * Seller [RealPage](https://www.g2.com/sellers/realpage) Discussions [Knock CRM Community](https://www.g2.com/products/knock-crm/discuss) Solution Type All-in-One Overview by Sydney Webber Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/knock-crm/pricing) ## Top-Rated Alternatives [ ![AppFolio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![Innago](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Innago") Innago 4.8/5(689) ](https://www.g2.com/products/innago/reviews) [ ![ResMan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ResMan") ResMan 4.8/5(451) ](https://www.g2.com/products/resman/reviews) [ View All Alternatives ](https://www.g2.com/products/knock-crm/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) MF Megan F. Mid-Market (51-1000 emp.) 7/11/2023 "Effective CRM" 3.5/5 What do you like best about Knock CRM? The Knock CRM is a one-stop shop for all things multifamily leasing, operations, and marketing. Knock's has various high-quality tools when it comes to data, communications, and automations. The support and knowledge center are very helpful. Review collected by and hosted on G2.com. What do you dislike about Knock CRM? With a large portfolio of properties, the roll-out and integration of Knock was more challenging and complex than expected. It would be nice to have an easier and faster set-up process. Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? The Knock CRM has empowered our leasing and operation teams. It has helped us improve the leasing, touring, and resident experiences. Knock also has streamlined and simplified workflows. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 8/21/2023 "User friendly with easy to access data" 5/5 What do you like best about Knock CRM? The upside of using Knock is that it integrates with our PMS software. You see in-real time activity, love that it tracks follow up and it has easy to access data reporting Review collected by and hosted on G2.com. What do you dislike about Knock CRM? Sometimes info I'm updating is not saving within the mapped sources section, there can sometimes be a disconnection within the integration section, also wished there was further integration with other social platforms like Instagram Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? it ensures that teams stay connected and up to date on their tasks, prospects, and property metrics. I find myself being more productive and being able to check performance metrics Review collected by and hosted on G2.com. Show More 9/10/2023 Validated ReviewerIncentivizedSource: G2 invite ![Shelby M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shelby M.") SM Shelby M. Senior Regional Marketing Director Enterprise (\> 1000 emp.) 6/16/2022 "Knock has been a game changer for our sites, we have seen a lot more conversions since implementing." 5/5 What do you like best about Knock CRM? Knock is easy to use and integrates flawlessly into our systems. Our onsite staff finds it very helpful to keep track of their prospects. To be honest, I have not used another platform that competes with Knock. Review collected by and hosted on G2.com. What do you dislike about Knock CRM? The only downside is sometimes the integration can be a little finicky and take a little longer than desired. The integration piece could be made more efficient. Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? It is solving the downtime between first contact and follow up. In smaller offices Knock is ideal because it assists in keep track and keeps people from falling through the cracks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lindsay D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay D.") LD Lindsay D. Director, Training and Marketing Mid-Market (51-1000 emp.) 2/2/2022 "The most intuitive, customer focused CRM platform out there for the multifamily industry." 5/5 What do you like best about Knock CRM? Knock's customer service and training platform hit it out of the park for Western Wealth Communities. They provide detailed analytics for our leadership team, making marketing and conversion discussions easy. The engagement scores drive our teams to be active with our prospects ensuring every lead is being touched and our marketing dollars are being well utilized. Company insights allow our Training Department to review on a weekly basis and determine what additional training needs to occur in order to increase our conversion for CPL and tours. Knowing what advertising partners are delivering quality leads allows our marketing department to make informed decisions on sources, and maximize our spending across the portfolio. Knock is the true definition of a partner, not just a vendor. They assist us in not only the rollout of new services such as knock tours but the training of our teams. I can not give them enough praise for making my job as a Training and Marketing Director easier! Review collected by and hosted on G2.com. What do you dislike about Knock CRM? There is a learning curve, like any program we implement onsite, and our teams need to dedicate time to go through the training platform and sessions offered. I wish that more on-demand classes were offered where they can work with a rep 1x1. Recently we have been partnered with a team that offers this and it has been a game-changer. Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? Ensuring all leads are being touched, marketing sources are working for us, and our teams are trained in converting leads to leases. We can listen to calls and ensure that our WWCo standard of people-first is being upheld, and our teams remain engaged and proactive in their communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BD Becky D. Property Management Small-Business (50 or fewer emp.) 9/16/2021 "Excellent Product!" 5/5 What do you like best about Knock CRM? Excellent for tracking all correspondences, dates, times, etc. It's so fun to use too! Thank you for making such a great product! It's user-friendly, and the team can jump in and help each other with follow-ups for all leads and resident communications. Here is something big I want to mention too. I used KNOCK to assist me in proving our consistency in our communication with a difficult situation with one of our residents. So even though we lean 100% on KNOCK for our leads, it also helps daily management. Thanks again! Review collected by and hosted on G2.com. What do you dislike about Knock CRM? I cannot think of anything that I dislike. Review collected by and hosted on G2.com. Recommendations to others considering Knock CRM: Try it! You will love it as well! Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? Great for tracking new leads and follow up with current residents all in one source. Review collected by and hosted on G2.com. Show More Response from Sydney Webber of Knock CRM [Editedit](https://www.g2.com/survey_responses/knock-crm-review-5006630/official_response/edit) Thank you for your thoughtful review, Becky. We love hearing Knock was there for you as a resource when approaching a difficult situation with a resident. We talk so much about CRM as a lead management tool, but it's so important to have a solution that also addresses your resident communication needs. I added a resource that dives deeper into our renewal CRM functionality. Knock customers are using this tool to decrease unit vacancy time by starting the renewal conversation early with residents. [See how Knock CRM improved](https://www.knockcrm.com/product/renewal-crm) 3/16/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Windell M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Windell M.") WM Windell M. Marketing Director Mid-Market (51-1000 emp.) 1/18/2022 "Knock, you knocked it out of the ballpark with us!" 5/5 What do you like best about Knock CRM? Knock is easy to use and easy to roll out. Our onsite teams adopted the program very quickly. Knock helps our teams perform at their best, streamlining day-to-day activity and making every prospect in our pipeline count. The analytics is impressive and provides accurate lead attribution data to our marketing department and performance metrics to our training department. Knock is very flexible with a variety of settings to accommodate our needs for our procedures in each community. The best thing I like about our experience with Knock Team is their responsive customer service. They are always available. Moriah, Kevin, and Sean are great to work with! Review collected by and hosted on G2.com. What do you dislike about Knock CRM? A few integration hiccups with our PM software, but nothing significant. I do appreciate the workarounds and eagerness of their team to address it and provide future enhancements. Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? I researched multiple CRM software in our industry, testing and piloting for the past 3 years. One of our biggest pain points was lead attribution data and performance metrics on prospect handling and follow-up. Knock solved both of those pain points. Review collected by and hosted on G2.com. Show More Response from Sydney Webber of Knock CRM [Editedit](https://www.g2.com/survey_responses/knock-crm-review-5280292/official_response/edit) We are so happy that after your thorough search Knock was the perfect fit for your business! Our analytics are getting supercharged this year so if you find them valuable now, just wait! P.S. We love a Knock pun :) Current UserValidated ReviewerSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Enterprise (\> 1000 emp.) 5/17/2022 "Knock makes leasing easier!" 5/5 What do you like best about Knock CRM? Calendar scheduling is super easy to use for our whole team. Helps us schedule more tours and prospects in a day. Review collected by and hosted on G2.com. What do you dislike about Knock CRM? Nothing that I can think of would be a benefit to this product. Review collected by and hosted on G2.com. Recommendations to others considering Knock CRM: It's a value for the service it offers to a small leasing staff. We are able to turn through twice as many prospects as compared to just Rent Cafe Flex which is what we were primarily using before. Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? Automatic appointment scheduling, as well as the ease of adding in guest cards for walk-ins. Helps us do more tours in a day and easily add in prospects while on the phone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DM Dennis M. Vice President Mid-Market (51-1000 emp.) 3/9/2022 "Best in class CRM" 5/5 What do you like best about Knock CRM? Our company absolutely loves this CRM. This is the first and only CRM that I have had site teams fall in love with and regularly use. It forces the hand on follow-up, has a great scoring metric, and kicks out some of the most useful reports without any unneeded fluff. Thanks, Knock! Review collected by and hosted on G2.com. What do you dislike about Knock CRM? Nothing to dislike! This software covers all needs. Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? The biggest problem this solves for us is making sure site teams are following up on leads and tours. The analytics give us great insight into what lead sources make sense and which we need to give the boot. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Samantha H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha H.") SH Samantha H. Senior Marketing Director Enterprise (\> 1000 emp.) 2/2/2022 "Amazing CRM, Even better Support & Service" 5/5 What do you like best about Knock CRM? Knock is an all-around standout in the CRM space that serves the interest of all stakeholders. The product is easy to learn and simple to use, and their team offers fantastic ongoing support to onsite teams. From a corporate level, you have access to all the reporting and KPI data you could ever need. As an owner, you can take comfort in knowing your leads are being well managed and your ROI accurately tracked. On top of it all, Knock has proven to be a great partner and provides first-class service and support and continues to show their commitment to a long-term partnership by the continued investments they make in their product. Review collected by and hosted on G2.com. What do you dislike about Knock CRM? Nothing! Any challenges or obstacles we've thrown at the Knock product team have been met with solutions or creative workarounds. One of the best things about Knock is its continued innovation and an ever-evolving, improving product. Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? Since transitioning to Knock, we've seen an increase in not only engagement but improved responsiveness and prospect conversions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Priscilla D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priscilla D.") PD Priscilla D. Dual site Property Manager Enterprise (\> 1000 emp.) 6/20/2022 "I love Knock" 4.5/5 What do you like best about Knock CRM? It helps keep up with prospects and what has been done all in one area. Review collected by and hosted on G2.com. What do you dislike about Knock CRM? It can be so on catching duplicates or requesting to merge duplicates Review collected by and hosted on G2.com. Recommendations to others considering Knock CRM: have better trainers Review collected by and hosted on G2.com. What problems is Knock CRM solving and how is that benefiting you? none Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Knock CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Knock CRM ](https://www.g2.com/products/knock-crm/discussions/new) GU Guest User What is Knock CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-knock-crm-used-for) [ View all Discussions ](https://www.g2.com/products/knock-crm/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/knock-crm/pricing) ##### ##### Knock CRM Features Leasing Vacancy Advertising Building Operations Building Announcements Accounting Dashboards Operations Listing Syndication [ View More Features ](https://www.g2.com/products/knock-crm/features) ##### Categories on G2 [Property Management](https://www.g2.com/categories/property-management)[Real Estate Marketing](https://www.g2.com/categories/real-estate-marketing)[Real Estate CRM](https://www.g2.com/categories/real-estate-crm) [Property Management](https://www.g2.com/categories/property-management)[Real Estate Marketing](https://www.g2.com/categories/real-estate-marketing)[Real Estate CRM](https://www.g2.com/categories/real-estate-crm)[Real Estate Virtual Tour](https://www.g2.com/categories/real-estate-virtual-tour) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which MEP tools maintain ease of setup and performance when handling large, complex project files?](https://www.g2.com/discussions/which-mep-tools-maintain-ease-of-setup-and-performance-when-handling-large-complex-project-files)[Top relational database options for small businesses](https://www.g2.com/discussions/what-are-the-top-relational-database-options-for-small-businesses)[Which is the most effective fraud detection software for e-commerce](https://www.g2.com/discussions/which-is-the-most-effective-fraud-detection-software-for-e-commerce) [Which aviation compliance monitoring solutions offer customizable workflows that adapt to operational processes?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-solutions-offer-customizable-workflows-that-adapt-to-operational-processes)[Popular VoIP platforms for corporate use](https://www.g2.com/discussions/popular-voip-platforms-for-corporate-use)[Duck Creek Policy vs Guidewire PolicyCenter for a mid-sized carrier evaluating underwriting and rating platforms: which is worth building the core policy administration workflow around long-term?](https://www.g2.com/discussions/duck-creek-policy-vs-guidewire-policycenter-for-a-mid-sized-carrier-evaluating-underwriting-and-rating-platforms-which-is-worth-building-the-core-policy-administration-workflow-around-long-term) [Show MoreShow Less](javascript:void(0);)