Tira B.
TB
Tira B.
Assistant manager
Small-Business (50 or fewer emp.)
"A BLESSING"
5/5
What do you like best about Knock CRM?

I liked how all marketing leads are all in one with knock and our Onesite system Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

I don't have any dislikes. Knock has helped me so much. Review collected by and hosted on G2.com.

Response from Sydney Webber of Knock CRM
Edit edit

Thanks for the kind words Tira! One of our goals is to eliminate the swivel chair. Leasing teams have so much on their plates already. Your leads, tours, follow-ups, and lease renewals should all be in one easy dashboard optimized by importance so you can do what you do best, provide exceptional service to your residents!

Alexander C.
AC
Alexander C.
Multifamily Marketing Manager
Enterprise (> 1000 emp.)
"Great CRM"
5/5
What do you like best about Knock CRM?

The responsiveness from the customer service team as well as our awesome rep, Ben O'Sullivan is great! Knock has been a phenomenal and innovative product for our company. Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

Nothing that I can think of at this moment. Review collected by and hosted on G2.com.

CH
Christina H.
Assistant Community Director
Small-Business (50 or fewer emp.)
"Best Product For Leasing!"
5/5
What do you like best about Knock CRM?

Follow up in a timely fashion, real-time texting, ability to attach virtual tour videos, easily assign ownership and follow-up reminders. Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

The message section to the right hand side of the dash could be a bit more refined. Review collected by and hosted on G2.com.

EM
Erika M.
Assistant Property Manager
Small-Business (50 or fewer emp.)
"Great Service"
5/5
What do you like best about Knock CRM?

The ability to text, change hours and block certain hours off. Also that it sends you notifications to follow up with prospects. Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

Nothing so far; it's been an excellent service. Review collected by and hosted on G2.com.

Taylor S.
TS
Taylor S.
Marketing Manager
Small-Business (50 or fewer emp.)
"You will not be disappointed with Knock CRM"
5/5
What do you like best about Knock CRM?

Knock crm puts all of our leads into one space! Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

The analytics can sometimes be off, making it look like you have lower scores Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Knock has Improved our Companies Closing percentages!"
5/5
What do you like best about Knock CRM?

I like that Knock keeps all traffic, including current residents, in one place. Following up is easy and ensures we don't forget our follow-up. It also allows transparency for us to view how follow-ups are completed. Knock is easy for us to teach to our teams, and they have the best customer service as a company. We have used other CRM tools, and they have not been as clean & easy to use. Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

The only thing that I dislike is that our pricing from our PMS software is not integrating correctly, so we are unable to use all the features that leasing could benefit from. Review collected by and hosted on G2.com.

Kenny R.
KR
Kenny R.
Assistant Community Director
Mid-Market (51-1000 emp.)
"Best CRM software out there!"
5/5
What do you like best about Knock CRM?

It's ease of use and support. I was completely new to it in May of this year and felt like an expert between my new company's Director of Implementation and the IT support / training provided by Knock. Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

Nothing, it didn't create extra "busy" work for myself or my staff and helped make our business life productive. Best CRM program/ software I've experienced using and I've been in the industry 10+ years? Review collected by and hosted on G2.com.

Morgan J.
MJ
Morgan J.
Regional Marketing Director
Enterprise (> 1000 emp.)
"Knock is a Blessing!"
5/5
What do you like best about Knock CRM?

Knock is the most user-friendly CRM system I've ever had on my properties. The best part about it is the people that work at Knock who are there to answer and help you along the way! Superior customer service! Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

Absolutely nothing! There is not a single thing that I dislike about this product Review collected by and hosted on G2.com.

LB
Lauren B.
property manager
Mid-Market (51-1000 emp.)
"Easy to use and great service."
5/5
What do you like best about Knock CRM?

Knock makes it easy to manage leads from multiple sources. Tracking, follow up, analytics are all easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

I wish there was the ability to override certain information as it pulls from our resident system. For example, a unit under renovation that shows as available and cannot be "turned off." Review collected by and hosted on G2.com.

Tiffany A.
TA
Tiffany A.
Regional Portfolio Manager
Enterprise (> 1000 emp.)
"CRM Made Fun!"
4.5/5
What do you like best about Knock CRM?

The interface is so user-friendly! I love the way everything is broken out. Review collected by and hosted on G2.com.

What do you dislike about Knock CRM?

The formatting in my templates. I want to be able to have bullet points, pictures and adjust formatting. Review collected by and hosted on G2.com.