--- title: knock-ai Reviews meta_title: 'knock-ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how knock-ai works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 21 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # knock-ai Reviews **Vendor:** Knock-ai **Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 21 ## About knock-ai Knock AI is the first B2B buyer engagement platform built for the AI era, helping marketing teams turn demand into pipeline before buyers disappear. Modern buyers no longer wait for forms, follow-up emails, or slow sales handoffs. They research with AI, compare vendors instantly, and move on before most teams even respond. Knock AI helps companies move to a formless funnel, where every high-intent touchpoint can turn into an instant buyer conversation across Slack, WhatsApp, LinkedIn, Telegram, and other messaging channels. Knock customers are already generating up to 9x more deals from the same demand. The AI-powered platform identifies, enriches, qualifies, and routes leads in real time, helping sales teams save hours every day and focus only on buyers who are ready to engage. Knock AI is built for B2B marketing, demand generation, revenue, and sales teams that want to generate more pipeline from existing demand. Teams use Knock AI to convert demand from websites, pricing pages, demo pages, G2 profiles, LinkedIn, paid ads, events, webinars, ABM campaigns, email signatures, docs, GitHub, and other off-site channels. Key capabilities include formless lead capture, website DMs, off-site engagement, event conversion, account identification, website visitor de-anonymization, AI enrichment, AI qualification, smart lead routing, conversational scheduling, automated follow-up, buyer journey visibility, CRM sync, and pipeline attribution. Knock AI replaces forms, website chatbots, live chat tools, lead enrichment tools, lead routing tools, scheduling tools, event lead capture tools, intent tracking tools, manual SDR qualification, delayed email follow-up, and disconnected attribution reports. It’s time to replace the traditional marketing stack with the platform built for how buyers buy now. ## knock-ai Pros & Cons **What users like:** - Users appreciate the **enhanced communication** features of Knock.ai, which streamline client interactions and improve efficiency. (2 reviews) - Users value the **easy communication** provided by Knock.ai, enhancing client interactions and streamlining appointment scheduling. (2 reviews) - Users value the **automation capabilities** of Knock.ai, streamlining communication and saving time in property management. (1 reviews) - Users value the **seamless integrations** of Knock-AI, enhancing communication and security with personalized assistance. (1 reviews) - Users value the **enhanced communication** with clients facilitated by Knock.ai, improving efficiency in property management. (1 reviews) - Ease of Use (1 reviews) - Easy Access (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) - Personalization (1 reviews) **What users dislike:** - Users find the **limited features** of knock-ai restrict integration options and complicate co-browsing experiences. (2 reviews) - Users find **co-browsing inconvenient** as it lacks mark-up tools, making it hard to highlight important information. (1 reviews) - Users experience **connectivity issues** with Knock-AI, especially on some lower version devices, affecting their overall satisfaction. (1 reviews) - Users face **email communication issues** with knock-ai, needing custom solutions for integrations with existing software. (1 reviews) - Users experience **connectivity issues** and compatibility problems with older devices, impacting overall functionality. (1 reviews) - Integration Issues (1 reviews) - Limited Connectivity (1 reviews) - Limited Customization (1 reviews) - Limited Functionality (1 reviews) - Limited Integrations (1 reviews) ## knock-ai Reviews ### 1. Proved good for our remote team collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Redondo R. | HR Project Manager, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about knock-ai?** Depending on the virtual office platform being used, Knock.ai’s virtual office setting helps to maintain the sense of everyone being together in the same office although everyone is physically apart. **What do you dislike about knock-ai?** Co-browsing is inconvenient when it comes to the sharing of special applications or particular documents. There are no mark-up tools during screen sharing, so it is not easy to point out the most important information. **What problems is knock-ai solving and how is that benefiting you?** I have found Knock.ai to be helpful in the way that our dispersed team communicates and works together. - [View knock-ai pricing details and edition comparison](https://www.g2.com/products/knock-ai-knock-ai/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A31%3A10+-0500&secure%5Bsession_id%5D=26611693-8090-443a-b41a-a3d13adc67a3&secure%5Btoken%5D=bde69c418bceaea62a1c0eae23149e5f4bff0f1304d9cea2987cc6fe0e404884&format=llm_user) ## knock-ai Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Generative AI** - AI Text Summarization **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice - Video Chat **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top knock-ai Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,893 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.5/5.0 (786 reviews)