Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Good insights and easy dashboards"
3.5/5
What do you like best about Kluster?

Easy to understand dashboards with good insights and a quick way to understand the status of the sales pipelines. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

Not always easy to find the right dashboard. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Kluster is a super easy tool to forecast and track towards your goals."
5/5
What do you like best about Kluster?

I love the full line of sight into quarter by quarter progress. It allows me to stay up to date as an IC on where I am tracking and how my peers are also doing against their goals. It took almost no time to know how to use and I'd recommend Kluster to any sales org. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

The only pain point is it only goes back 1 quarter automatically without having to manually input the calendar dates of Q1 for example. It would be best if it tracked 4 quarters back at all times for ease of historical success/quota attainment. Review collected by and hosted on G2.com.

Immi J.
IJ
Immi J.
Mid-Market (51-1000 emp.)
"Great experience, key to having a clear overview of me and my teams forecast"
4.5/5
What do you like best about Kluster?

I have been using Kluster in my role at Pleo as an Account Executive and its been very helpful with having a clear overview of how I am doing for the month and what still needs to be done. It has been a key tool to help me grow in my role here. I especially like the emoji icons we can add to deals. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

So far there hasn't been anything that stood out Review collected by and hosted on G2.com.

Juan G.
JG
Juan G.
Mid-Market (51-1000 emp.)
"An effective way to visualise and calibrate your business pipeline"
4.5/5
What do you like best about Kluster?

-Easy visualisation of deals, deal stages, stagnation.

-AI driven predictions.

-Our account managers have been very supportive and the onboarding process has been very clear.

-It's a powerful tool in terms of how it can integrate with your CRM. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

-So far, there's nothing I dislike and the Kluster team have been very supportive with all our queries. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Interesting insights, good for saving time."
4/5
What do you like best about Kluster?

The insights it gives you about each deal are particuarlly interesting and useful. For example it will let you know the average deal time to close. It will let you know if a particular deal is behind or ahead this average and also put it relative to that particular account and historical deals associated with that account. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

Syncing with Salesforce could be better. Seems to be a few issues and syncing is not instant. Review collected by and hosted on G2.com.

Dietrich M.
DM
Dietrich M.
Account Manager
Mid-Market (51-1000 emp.)
"Great tool to forecast and get good visibility on various sales metrics!"
4/5
What do you like best about Kluster?

I love how Kluster synchs with Hubspot to give me a great visibility on all of the deals I am working on. I can also look at my performance in past months to compare to how I am currently doing. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

There is not much that I dislike, only the loading time could be improved and should become faster. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Probably great for high deal volumes"
2.5/5
What do you like best about Kluster?

Kluster has a relatively easy to use interface and makes it mostly simple to understand how to forecast pipeline. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

I don't like that some fields are not customizable. For example, there is a "superforecast" field that would be great it if could be relabeled to something different. I don't like having to use another tool to forecast. I'd rather that it happend within Salesforce Review collected by and hosted on G2.com.

LJ
Lauren J.
Enterprise (> 1000 emp.)
"Kluster helps me forecast more accurately"
4.5/5
What do you like best about Kluster?

Kluster is great for visibility over your sales pipeline. As a business development manager i use this to understand deal velocity, and pipeline added so I can effectively manage my opportunities to hit target

-Great for visibility

- Understand deal stage and opportunity age

- Understand how much pipeline is added and how this will help future months

- Great for deal insights across the team to understand the most effective ratio of number of opportunities and deal size Review collected by and hosted on G2.com.

What do you dislike about Kluster?

- Can sometime take a little time to update when info is entered into salesforce Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great tool and great customer service"
4.5/5
What do you like best about Kluster?

Their team are fantastic - always available and super helpful. Very knowledgeable about the tool and can always advise on approaches and best practise.

The tool is simple to set up and mantain - loving all the additional self serve features which are coming out over time.

The pre-populated, SaaS specific dashboards are what made Kluster a no brainer for us over other tools - made setting up so much easier and more effective.

Now fully embedded into our monthly forecasting and reporting cadences. Review collected by and hosted on G2.com.

What do you dislike about Kluster?

Building your own bespoke charts requires getting help from a CSM, but to be honest they're so responsive that it's not really an issue. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Account executive"
3/5
What do you like best about Kluster?

I verry much like to have an easy overview of my piplie and to easaly mange to move the to different statges by drag and drop Review collected by and hosted on G2.com.

What do you dislike about Kluster?

We do not have the rith set up I guees, but we are measured bu billing date and not on the deals stage closed won. This mean that even if I have close a deal in February, I do not bill them in March, due to that it doesn't reflect my forecast correctely Review collected by and hosted on G2.com.