--- title: Kluster Reviews meta_title: 'Kluster Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 300 reviews by the users' company size, role or industry to find out how Kluster works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 300 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Kluster Reviews **Vendor:** Kluster **Category:** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) **Average Rating:** 4.4/5.0 **Total Reviews:** 300 ## About Kluster Kluster is a revenue predictability platform specifically designed to assist Software as a Service (SaaS) companies in achieving their growth targets consistently each quarter. By providing a comprehensive suite of tools, Kluster empowers revenue leaders to develop effective strategies, create actionable plans, and execute precise deal and pipeline management. This platform is tailored for organizations that seek to enhance their revenue operations and ensure alignment across various teams. The target audience for Kluster primarily includes revenue leaders, sales teams, and executives within SaaS companies looking to optimize their revenue processes. With its user-friendly interface, Kluster enables these professionals to define winning strategies and engineer plans that lead to successful outcomes. The platform's capabilities extend to facilitating key revenue meetings, such as board-level analyses, revenue planning sessions, forecast calls, and pipeline reviews, ensuring that all stakeholders are aligned around critical revenue insights and workflows. One of Kluster's standout features is its integration speed, which allows for seamless connectivity with existing systems and tools. This capability is complemented by live forecasting, enabling users to make informed decisions based on real-time data. The platform's workflows are curated from the best practices of global revenue leaders from some of the fastest-growing companies, ensuring that users benefit from proven methodologies that are continuously refined. This aspect of Kluster not only enhances operational efficiency but also instills confidence in users that their organization is leveraging cutting-edge strategies. Kluster has garnered trust from notable scaling software companies such as GoCardless, ExtraHop, Ometria, Attest, and Harness. These organizations utilize Kluster as their predictable revenue playbook, which aids them in navigating their respective markets effectively. By aligning with Kluster, companies can expect to enhance their revenue predictability and drive growth through a structured approach to strategy and execution. Overall, Kluster serves as an essential tool for SaaS companies aiming to optimize their revenue operations. By providing a platform that integrates strategy, planning, and execution, Kluster enables organizations to not only meet but exceed their revenue targets, positioning them favorably within their competitive landscape. ## Kluster Pros & Cons **What users like:** - Users appreciate the **forecasting simplicity** of Kluster, enabling easy visualization of pipeline health and sales performance. (10 reviews) - Users value the **ease of use** of Kluster, finding its dashboards and metrics easy to navigate and understand. (9 reviews) - Users value the **insightful analytics** in Kluster, enabling easy visualization of performance metrics and pipeline health. (7 reviews) - Users appreciate the **valuable insights** provided by Kluster, aiding in target tracking and actionable recommendations. (7 reviews) - Users find Kluster's **clean revenue dashboards** invaluable for visualizing pipeline health and tracking sales performance effortlessly. (6 reviews) - Users value the **dashboard features** and data integration that enhance pipeline management and visibility over time. (6 reviews) - Users value the **excellent visibility** Kluster provides, making it easy to review pipeline stages and progress. (6 reviews) - Users commend Kluster's **excellent customer support** , highlighting the friendly team and effective solutions provided. (5 reviews) - Dashboard Usability (4 reviews) - Users appreciate the **intuitive forecasting** feature of Kluster, which aids in tracking deals and sales analytics effectively. (4 reviews) **What users dislike:** - Users face **dashboard issues** due to limited customization and flexibility, often needing to verify data accuracy elsewhere. (7 reviews) - Users find the **limited customization** in Kluster frustrating, especially regarding color schemes and dashboard configurations. (6 reviews) - Users find the **filtering issues** in Kluster frustrating, as they experience lag and lack of customization options. (4 reviews) - Users find **data syncing and customization options limited** , making verification and in-depth analysis challenging. (4 reviews) - Users report **slow loading speeds** and syncing issues that hinder deal tracking and overall performance of Kluster. (4 reviews) - Users find the **CRM integration slow** , experiencing delays and inaccuracies that hinder their workflow and deal management. (3 reviews) - Forecasting Issues (3 reviews) - Users find the **overwhelming experience** with Kluster due to confusing lenses and excessive dashboards hindering navigation. (3 reviews) - Users experience **slow performance** with Kluster, facing delays in syncing and refreshing data, impacting usability. (3 reviews) - Data Inaccuracy (2 reviews) ## Kluster Reviews ### 1. Kluster is the best forecasting tool **Rating:** 4.5/5.0 stars **Reviewed by:** Camillo G. | BD and Partnership Ops, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Kluster?** From a revops perspective, Kluster is a very nice tool to help me and my team forecast. This gives us a clear indicator of where we can expect to land in terms of new revenue until the end of the quarter. It also helps reps understand where they are in terms of pipeline and enables data-driven decision-making. **What do you dislike about Kluster?** the UI can sometimes feel a bit chunky, but generally really like Kluster **What problems is Kluster solving and how is that benefiting you?** Kluster helps me understand my pipeline and helps me forecast the amount of expected sales for the quarter. So while mid-quarter I'd only have an idea of what I expect to close, kluster helps me create reliable data-backed forecasts **Official Response from Dan Thompson:** > Hi Camillo Thank you for the review! Great to hear you are getting value out of Kluster. Regarding your UI point - thank you for this. We are working at updating this right now, and will have updates soon. We are always striving to improve, so if you have any further feedback, please let me know. Thanks Dan ### 2. Very helpful for sales teams and revenue operations to see real-time health of the business **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Easy to visualize in real-time, drill down into the detail around a key business metric, see historical data and trending information. Easy to run a sales and marketing meeting from thanks to the ease of navigating through key business metrics. **What do you dislike about Kluster?** None really. Maybe some more marketing centric measures and a link from Kluster to Hubspot dashboards and back but not so much a dislike as something that would be useful. Kluster could well do that but our instance may not have been configured that way. **What problems is Kluster solving and how is that benefiting you?** Real time sales analytics Pipeline health Revenue operations Average deal size, win rate and pipeline insights Forecast calls Sales performance reviews Exec readouts ### 3. Forecasting Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Pauric M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** Kluster provides all of the data and insights you need to forecast effectively and gives you a view of how your sales team is performing over time. Their support is also first class and always on hand to help you get access to the data you need. **What do you dislike about Kluster?** Their integration with HubSpot could be improved. **What problems is Kluster solving and how is that benefiting you?** Helping us forecast accurately and provide insight into how we're performing as a sales team. ### 4. Great forecasting tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Kluster?** I really like the hubspot integration as I do not need to do double work in different tools. Also it gives me and my manager clarity on my pipeline and the health of each deal. **What do you dislike about Kluster?** Before, an error was showing when trying to submit my forecast but it is no longer showing. **What problems is Kluster solving and how is that benefiting you?** - Just using one tool for forecasting with direct integration with Hubspot. - Gives us very usefull insights for each deal showing a healthscore and giving advice on them. ### 5. Metrics at Your Fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Kluster?** The ability to slice and dice the data, along with the ability to see immediate historical trends enables our team to see the insights we need, when we need them. **What do you dislike about Kluster?** Nothing stands out that that I dislike, but I wish it was integrated more into the tools we already use to give visibility to more individual contributors of how they are doing compared to our benchmark. **What problems is Kluster solving and how is that benefiting you?** Kluster is surfacing data on our sales performance that we previously have not been able to visualize or see in a way that is actionable. The instant trends and the ability to drill down into specific people is extremely helpful. ### 6. Efficient and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Tom V. | Renewals Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** It eliminates the need for other documents and allows my manager to quickly see what I've forecasted and why. **What do you dislike about Kluster?** Sometimes I wonder if this could be done in our CRM instead and eliminating another tool, but the CRM likely isn't as user friendly. **What problems is Kluster solving and how is that benefiting you?** Kluster is making it easier to understand my pipeline and communicate that information with my manager and leadership is a fairly easy and streamlined way. ### 7. Super super useful **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** Super useful in giving me visibility on what could close in my pipeline reviews. Gives me a great indication of what I'm expected to close, prompting me to manage my pipeline better. The support so far has been amazing and super helpful/ timely whenever I have any questions. **What do you dislike about Kluster?** I do not have anything to report at this stage! **What problems is Kluster solving and how is that benefiting you?** Visibility on pipeline and probability of hitting my target. ### 8. Enjoyable product that helps visualize data **Rating:** 4.0/5.0 stars **Reviewed by:** Matt B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Kluster?** Overall positive things to say about Kluster. We've run into several issues as our business is small but complicated, and they've leaned in and helped us correct them. The team has been responsive and provided numerous training opportunities. **What do you dislike about Kluster?** It's a solid product overall, but it does take a fair amount of customization. We've had to go back to them numerous time to have currency issues fixed, etc... **What problems is Kluster solving and how is that benefiting you?** Helps see holistic forecast and map out key KPI's such as days to close, pipeline loss, stallpoints, etc... The visualization and waterfall charts are really cool ### 9. Predictable Revenue **Rating:** 4.5/5.0 stars **Reviewed by:** Sherif H. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Kluster lifts the hood to reveal the true nature of each reps pipeline, rather than the face value metrics. This means forecasting is more reliable, and coaching conversations are more productive. **What do you dislike about Kluster?** The revenue analytics and insights are great, it would be great to be able to drill into the activity around each opportunity to avoid having to jump between systems to know whats going on with a deal. **What problems is Kluster solving and how is that benefiting you?** Kluster gives us the ability to see further ahead with our revenue function. Building a picture of what the months ahead look like it means forecasting is more accurate and decision making is more proactive. ### 10. Drives increased forecast visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Krista W. | Revenue Operations Manager - Enterprise Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Kluster's visibility is fantastic, but the very best part of Kluster is the customer support team. They've been extremely helpful, responsive and pleasant. The platform is highly customizable and quite user-friendly. **What do you dislike about Kluster?** I have only been using the platform for a few weeks and haven't experienced any shortcomings yet. It does take some investment of time to utilize the platform fully. I'm sure there are features that I haven't had an opportunity to explore yet. **What problems is Kluster solving and how is that benefiting you?** Kluster is driving pipeline visibility and allowing us to increase forecasting accuracy. It has also allowed us to identify areas where deals stall, which we previously hadn't had. ### 11. Kluster Users In A New Era of Sales Pipeline Reporting and Forecasting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** Cluster is easily the most intuitive tool I've worked with to manage my team's business. The visualizations and workflows are top-notch. You don't need a Phd in data science to use Kluster like "other" CRM/reporting tools out there. **What do you dislike about Kluster?** I haven't seen any yet. Maybe I've missed this somewhere, but would be nice to see some loss/competition reports so that we can better understand where/how we can be doing better. **What problems is Kluster solving and how is that benefiting you?** We have much quicker insight into the overall health of our business, and it speeds up internal reporting...removing much of the manual processes we use to rely on with spreadsheets. ### 12. Kluster is THE tool for forecasting and commercial reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Vadim U. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Hello, Account Manager here, we use Kluster for New Business / Farming forecasting, and it makes it incredibly easy to do so. I like the notes feature for opportunities and insights from past & existing deals, which allow you to get a good overview and plan action ahead based on trends of what worked. **What do you dislike about Kluster?** I don't find anything that I dislike about Kluster. **What problems is Kluster solving and how is that benefiting you?** Issues with which deals are staggering in the pipe, and then what action plan I can make based on past trends. Noting everything is salesy detail that is great for discussing stuff 1-to-1 with your manager. ### 13. Amazing platform to analyze the pipeline and great customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mateus M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** Kluster allows us to match our revenue goals with current pipeline stages and understand what's keeping us from increasing our pnl. All of this under one roof. **What do you dislike about Kluster?** Need to keep HubSpot up to date in order to have up-to-date data. **What problems is Kluster solving and how is that benefiting you?** In a tough quarter, Kluster allows us to analyze what we need to work on to increase revenue for next quarter. ### 14. Really cool tool **Rating:** 4.0/5.0 stars **Reviewed by:** Arthur R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Kluster?** I think that the most powerful aspect of Kluster is that it allows you to gain a full understanding of your pipeline and forecasting, whilst offering an objective and unbiased look at the statistics and reality of it. **What do you dislike about Kluster?** I do have a bit of concern as to how effective the AI would be. Until now we have not had enough data put through the system, and we have quite a unique use case. Perhaps this makes it less effective. **What problems is Kluster solving and how is that benefiting you?** We were struggling to get a realistic idea of our pipeline and forecasting had been somewhat inconsistent and inaccurate. **Official Response from Dan Thompson:** > Hi Arthur, Thank you so much for the review, really appreciate it. Regarding your AI point - it would be great to dig deeper into your use case to see how we can help. Please do get in touch. We are always striving to improve, so if you have any further feedback, please let me know. Thanks Dan ### 15. User friendly interface and good analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Mark C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Kluster?** I really like Kluster's dashboard to break out different sales pipeline so I have visibility on the sales motions **What do you dislike about Kluster?** Sometime the information is not cleanly displayed but this is not a huge issue for me **What problems is Kluster solving and how is that benefiting you?** Kluster helps me to have a clear view of the bookings information so I can run cohort analytics and churn analysis on them ### 16. Seeing into the future **Rating:** 4.5/5.0 stars **Reviewed by:** William C. | Sales Executive, US, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** The ability to forecast my pipeline accurately and gain insight into what I need to go after quota for a particular month or quarter! More intuitive than using the CRM to accomplish the same goals. **What do you dislike about Kluster?** I have not found anything to dislike at this point, but I'll be sure to update my review should I run into any issues. **What problems is Kluster solving and how is that benefiting you?** I need to accurately forecast my pipeline so my team can effectively go after our quotas. The added ability to analyze each won/lost deal is super valuable for helping to add more value to my clients. ### 17. Excellent analytics when correctly set up **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kluster?** Kluster provides insights quickly that would typically be very difficult to calculate. It allows us to forecast in real time and make decisions quickly. Not just as a team but also as individuals. **What do you dislike about Kluster?** The initial set-up period was quite clunky. It took a while and lots of attempts to get everything syncing correctly. But once this initial part was done it has been great. **What problems is Kluster solving and how is that benefiting you?** Giving us better insights into our pipeline health and overall performance as a business. We can track performance against targets and see where we need to improve as a team. ### 18. Great product and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Marcela T. | Executive Assistant to Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** I am a novice user, so having a Kluster partner available to guide us and help us leverage the tool has been instrumental. **What do you dislike about Kluster?** No downsides. If anything, I need to take the time to learn more and make better use of the features. **What problems is Kluster solving and how is that benefiting you?** Getting the reports I need quickly and easy to use in executive meetings. ### 19. Intuitive and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley C. | Member, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Kluster?** If you've ever had to fill out a spreadsheet for forecasting, you will know how painful that process is. Kluster simplifies forecasting and allows it to be completed in seconds. **What do you dislike about Kluster?** Nothing, so far everything's impressed me. If it saves me time, allows me to drag and drop oppurtunities into commits and provides insight into deal stages, I'm happy. **What problems is Kluster solving and how is that benefiting you?** Kluster makes the business critical task of forecasting very very simple, allowing you to complete it under a minute, and provides clever insight into your sales analytics as well as the teams. **Official Response from Dan Thompson:** > HI Ashley, Thank you for the review. Great to hear we are alleviating some pain for you! We are always striving to improve, so if you have any further feedback, please let me know. Thanks Dan ### 20. Actionable Insight You Can Trust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kluster?** Kluster arms me with the data I need to understand what I need to focus my efforts on to improve. Since using Kluster I've been laser-focused on where my gaps are, without relying on guesswork. I can understand my pipeline and forecast accurately. **What do you dislike about Kluster?** There's nothing I don't like about Kluster! **What problems is Kluster solving and how is that benefiting you?** Making sense of my current opportunities by using data from past deals, which allows me to forecast. Understanding areas and holes in my pipeline stages, so I know which areas of the sales cycle to focus levelling up on. ### 21. When Salesforce is a Mess, Kluster Helps. **Rating:** 4.0/5.0 stars **Reviewed by:** Nick E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Kluster creates dashboards and views that a far easier to navigate than Salesforce. Beyond that, the analytics are beneficial in terms of staging opportunities and remaining organized with my pipeline overall. **What do you dislike about Kluster?** I can't really say that I have any dislikes, but I could certainly utilize the tool more frequently as I am sure I am not utilizing it to its fullest potential. **What problems is Kluster solving and how is that benefiting you?** Forecasting to management is the main problem Kluster is solving. It's giving us a place to provide updates and it's commonly used during internal planning calls. ### 22. Organized way to forecast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Kluster?** Dashboard view and analytics to ensure healthy pipeline. **What do you dislike about Kluster?** Personally do not have anything negative to say. **What problems is Kluster solving and how is that benefiting you?** Understanding my pipeline and accurately forecasting to EL. ### 23. Great product, backed up by a great team **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Kluster?** It takes away the leg work of prepping for a pipeline review and allows us to focus on the important topics. Accurate forecasting on where an AE will finish for the month/ quarter/ year which also enables us to identify where the top of the funnel needs to be for them to hit their required target. Integration was seamless. Outside of the product, the team is excellent. Great people who offer a lot. **What do you dislike about Kluster?** It takes some time to get used to the platform and requires a few training sessions to get used to it. **What problems is Kluster solving and how is that benefiting you?** Kluster takes the guesswork out of our new business funnel. We can hold departments and individuals accountable with it, while providing accurate forecasting to other departments in the business. **Official Response from Dan Thompson:** > Hi Paul Thank you for the review! Great to hear it's removing from your workload and saving time. Thanks for the comment on training sessions - we are taking that feedback on board and ensuring customers are fully enabled! We are always striving to get better, so if you have further feedback then please let me know. Thanks Dan ### 24. Great tool, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Kluster?** We can easily see key revenue insights on one pane of glass in an easily digestible format. Charts and dashboards are super helpful **What do you dislike about Kluster?** Some of the navigation from different periods can be frustrating, but not a major point **What problems is Kluster solving and how is that benefiting you?** Sales forecasting and single source of truth data ### 25. So far so good. Easy to update forecasts. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Very easy to update forecasts. I also like the pipeline and deal health view. **What do you dislike about Kluster?** We are pretty early in our adoption of Kluster, but I haven't encountered any issues. It looks like we have some duplicate dashboards in our instance, which confused me initially, but that may be just how we set it up. **What problems is Kluster solving and how is that benefiting you?** Kluster streamlines our pipeline reviews. It's also a good tool for getting insight into the health of your pipeline. Helps surface certain red flags to keep an eye out for. ### 26. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** Easy, drag-and-drop functionality. Clean UI. Takes under a minute to submit a forecast. **What do you dislike about Kluster?** Sometimes the integration between Kluster and our CRM is not always refreshed. This is my main critique. **What problems is Kluster solving and how is that benefiting you?** Allows me a clean view of current quarter's deals and easily submit them in a forecast. ### 27. Great for pipeline review! **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor S. | Account Executive II, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** I like that it gives me the ability to see past data and accurately predict what my professional commit will be **What do you dislike about Kluster?** It gives you insights on past closed/won, closed/lost, and pipeline deals that allow you to forecast. Predicting trends based on historical data is very helpful **What problems is Kluster solving and how is that benefiting you?** Overall team view. I like seeing my own analytics but when my manager is looking at everyone's call in a zoom meeting she can't click into each rep and see why we called what we called ### 28. Good tool to keep track of what's on the table, as well as what's coming up **Rating:** 4.0/5.0 stars **Reviewed by:** Firaz H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Kluster?** Being able to segment views by week/month/quarter/etc makes it easier to keep track of pipeline, plan where to focus, and give a user-friendly view of where my opportunities are. Also allows the team to forecast to senior management much more accurately and boosts accountability. **What do you dislike about Kluster?** There's sometimes a delay in reflecting Salesforce data into Kluster, though, to be honest, I'm unsure if this is a Salesforce issue or a Kluster one. Aside from this, no complaints so far! **What problems is Kluster solving and how is that benefiting you?** - Pipeline/opportunity forecasting; tracking key measurables and revenue trends - Increases accountability (no one like submitting an empty forecast!) - Gives senior management, and the sales teams in general, a more streamlined and user-friendly way to plan, analyse, and execute sales-funnel plans **Official Response from Dan Thompson:** > Hi Firaz Thanks for the review, great that you're getting value out of Kluster. Sorry to hear about the delay from Salesforce, we have sped this up recently and will continue to do so over the coming months. We are always striving to improve, so if you have any further feedback, please let me know. Thanks Dan ### 29. Great data democratisation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sonia K. | Senior Manager Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Kluster brings additional valuable insights to Salesforce data, enabling sales managers, the management team, RevOps team, etc to access the key metrics and leading indicators. The forecasting feature, as well as Kluster Vision are absolutely great tools. **What do you dislike about Kluster?** It would be great if I could create my own reports and dashboards, update filters as needed instead of having to rely always on the support team. **What problems is Kluster solving and how is that benefiting you?** Kluster is helping us identify gaps and trends, easily, so that corrective actions can be taken timely. ### 30. Cut through story time **Rating:** 4.5/5.0 stars **Reviewed by:** Yung C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** The insights for each opportunity gives me the clarity to cut through storytime and ensure that the salesperson is not victim of their own wishful thinking. **What do you dislike about Kluster?** The process of writing back information for rich text created some formatting issues. **What problems is Kluster solving and how is that benefiting you?** Insights into each deal. ### 31. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** I like that my manager no longer messages me about the state of each deal. The context I'm able to provide in Kluster around each deal is easy to mark with emojis and notes. **What do you dislike about Kluster?** It is slow to reflect changes in the close date between SFDC and Kluster. I think this might be a specific problem with our set up. **What problems is Kluster solving and how is that benefiting you?** My manager no longer sends me fire drills asking about deals. The context is all in the forecast report. ### 32. Kluster has given me the visibility into where I struggle and what areas I should be focusing on **Rating:** 5.0/5.0 stars **Reviewed by:** Marshall H. | Board Member and Part Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** It helps with forecasting and realizing at what stages my deals get stuck in the most often. This helps me to take a better approach and put my focus on progressing deals. **What do you dislike about Kluster?** So far i like everything Kluster shows me. I wish they would tell you a little bit more about what the data means and how it's calculated. **What problems is Kluster solving and how is that benefiting you?** It's given our organization much more accurate forecasting and tells us how we can get better based on the data ### 33. Very useful for gathering data for QBRs **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Very intuitive and customisable dashboard which makes it super easy to digest and use data **What do you dislike about Kluster?** Sometimes it can take a while to configure it in a way that suits you best but that's only because I have never been shown how to use it properly and there's a lot available **What problems is Kluster solving and how is that benefiting you?** Salesforce data can be a bit inaccessible and difficult to extract and analyse at times whereas kluster clearly and cleanly displays it ready to use in presentations etc ### 34. Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Ben K. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** You get great reports and data out of Kluster to give that enable actionable results for the entire team. Management receives the insights they need and the sales team gets answers to complicated sales ops questions and the data to support reps through the process. **What do you dislike about Kluster?** With all of these tools, it takes a bit of time to get used to the UI and setting up the dashboards takes a bit of trial and error. No major roadblocks, it's a great tool. **What problems is Kluster solving and how is that benefiting you?** This is solving our lack of communication between management and individual sales reps enabling us to view actionable data that helps us do our job and saves us time when we have internal meetings. ### 35. One of better forecasting tools on the market **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kluster?** - news feed - highlighted anomalies and potential risk without need of scrolling through all the KPIs - ability to submit forecasts for Team & Reps - kluster insights - ability to compare to same time in previous periods - custom reports - responsive Customer Success **What do you dislike about Kluster?** - one size doesn't fit it all and need a lot of customisation which not always goes smoothly - no data quality control when rolling out fix or new custom update - bugs and same metrics with different values in different places. However Customer Success always tries to rectify these - report desciptions sometimes are misleading **What problems is Kluster solving and how is that benefiting you?** - pipeline performance/forecasting - tracks KPIs and trends - flaging potential risks ### 36. Kluster has been a great addition to our sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** Kluster has been super helpful for our team. It's a lot easier to keep track of our forecasts and make sure we stay on track quarter to quarter. The dashboard is intuitive and very easy to use. It also integrates easily with our CRM HubSpot. **What do you dislike about Kluster?** There is not much to dislike about Kluster. Their team has been super attentive with getting our team up to speed with the product and have given us several training sessions. **What problems is Kluster solving and how is that benefiting you?** We did not have an efficient way for sales people to forecast but also stick to their forecasts and make sure they are accurate. It's been a great tool for sales people at our company to take control. ### 37. Visibility and Strategy **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** it shows the visibility of every stage in our funnel, makes what would take me an hour in CRM possible in minutes. Can more easily then adjust my strategy as needed. **What do you dislike about Kluster?** The only issue so far was with my log in initially, but fixed rapidly. **What problems is Kluster solving and how is that benefiting you?** Sometimes we lacked visibility and definitive answers on where to focus and why, but the clear visibility for everyone means we can see be much more accurate in our strategy. ### 38. All around very positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Kluster?** Kluster is a brilliant tool that allows me as a team lead to drive better pipeline management, accurate forecasting and cleaning up stalled deals. There's a lot of other functionalities but those are the main challenges which Kluster helps mitigate. **What do you dislike about Kluster?** Sometimes I wish that the snapshots could be edited a bit more, however the CSM and Data-department is extremely helpful so it is very rare that I'm not offered a solution that is satisfactory. **What problems is Kluster solving and how is that benefiting you?** Kluster is a valuable tool that assists us in our day-to-day operations and our overall analysis of the sales force's performance and areas of improvement. The accesibility also gives the sales rep's a great overview of their own progress. ### 39. Like a crystal ball! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** Kluster is a data wizard. It dishes out the analytics and reports you need to make informed decisions; helping my rose coloured glasses to reflect the true colours of the opportunity. **What do you dislike about Kluster?** Rolling out to the partial team led to a disconnect between those who had vs. those who didn't. That phased approach wasted a bit of time our side. **What problems is Kluster solving and how is that benefiting you?** Pipeline visualisation; anlysising team performance against best practice; accurate reporting for the board ### 40. Amazing tool for insights and forecasting! **Rating:** 4.5/5.0 stars **Reviewed by:** N C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Kluster?** Fantastic tool for leveraging insights and performance metrics to forecast accurately. Love the ability to track sales velocity, highlights and pipeline health. **What do you dislike about Kluster?** It can be a little daunting at first to learn, but the onboarding process has been super detailed and the team very helpful **What problems is Kluster solving and how is that benefiting you?** Forecasting has traditionally been closer to educated guesses from conversations with clients in the pipeline, but now we have accurate and detailed historical data to leverage ### 41. Excellent tool for forecasting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kluster?** We used to submit our forecasts through Gong which was time consuming and manual. Kluster means we can sync with Salesforce and click submit and its done! **What do you dislike about Kluster?** Nothing so far - hugely beneficial. We had great training from the team and they are on hand if we need help. **What problems is Kluster solving and how is that benefiting you?** saves time submitting sales forecast for the month and the quarter, everything is completely automated with Salesforce and my managers love it. ### 42. Good insights and view on overall pipeline **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Kluster?** Being able to see the top-level info on my pipeline such as Deal Insights, Days in Stage & Alerts **What do you dislike about Kluster?** Can be a bit buggy at times but generally works fine. **What problems is Kluster solving and how is that benefiting you?** A view of my pipeline, dashboard and KPIs ### 43. Easy to use tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kluster?** It's super easy to learn and use The reports are iunsightful and help you to manage your pipeline effectively, using live data Gives you actionable insights that help you to succeed **What do you dislike about Kluster?** You need to keep logging in quite often - I'm sure it's for security but if you leave the page it makes you sign in again **What problems is Kluster solving and how is that benefiting you?** Helping me to understand which deals need my time and attention the most ### 44. Easier to plan since I use Kluster **Rating:** 5.0/5.0 stars **Reviewed by:** Ignacio D. | Senior E-commerce Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Kluster?** User experience and data. It is easy to use, to understand and it brings valuable data. **What do you dislike about Kluster?** Not sure if it is Kluster or Hubspot that sometimes not all the filters can be used. But it is not a big deal. **What problems is Kluster solving and how is that benefiting you?** Getting an overview of where I am, what do I have to do to get my target, how many meetings I need, what my sales cycle and sales velocity are ### 45. Comprehensive & Powerful Business Intelligence Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Matt B. | Founder & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** Very comprehensive set of analysis features and fairly intuitive user experience.I also like some of of the forecating features which are predictive in nature based on historical performance. **What do you dislike about Kluster?** It can take some time to set up new modules, dashboards, and reports but once they are set up the platform works very effectively. **What problems is Kluster solving and how is that benefiting you?** Kluster helps us have our finger on the pulse of our ongoing business performance and revenue forecasting ### 46. Kluster Overview **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** That you have all your data right in front of you. From open pipeline to stalled pipeline - it's easy to navigate. **What do you dislike about Kluster?** That you can only submit your monthly forecast the one time, and then it is locked in. Some things change early in the month that needs to be rearranged **What problems is Kluster solving and how is that benefiting you?** Helps with stalling pipeline and creating a game plan of who I need to be in contact with. ### 47. Amazing for powerful forecasting, maintaining & developing your pipeline **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kluster?** Like the fact that you're very easily able to see where you are, in comparison to your team - the UX also is really good, its very easy to see & navigate through the platform **What do you dislike about Kluster?** I haven't been using it very long yet, however ther hasn't been anything I dislike during my usage so far. **What problems is Kluster solving and how is that benefiting you?** Having a clear view on pipeline and actions, steps or progress of deals. ### 48. Kluster Experience of an Individual contributor **Rating:** 4.0/5.0 stars **Reviewed by:** Lavasha D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Kluster?** I like that you are able to see a quick snapshot view of your pipeline and what you have pending to close. **What do you dislike about Kluster?** The sync time between Kluster and SFDC had some opportunities for improvement. Being able to change dates right in the forecast view would be nice to have vs having to go into every position individually to update **What problems is Kluster solving and how is that benefiting you?** Solving for or forecasting needs within the organization. ### 49. Get it! **Rating:** 5.0/5.0 stars **Reviewed by:** Olga T. | Director of Marketing Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2021 **What do you like best about Kluster?** Customizable insights that actually tell a story and draw correlation between enablement and performance. From the top of the funnel to individual rep performance, you can drill into data points and not be killed by analysis paralysis. **What do you dislike about Kluster?** Nothing really. Team listened to our enhancement requests and rolled out missing functionality. **What problems is Kluster solving and how is that benefiting you?** Marketing and Sales alignment Funnel management Rep performance management Pipeline management ### 50. Great product, and great people too **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kluster?** So many ways to understand and manage your pipeline, forecasts, deal flow and give accurate bookings projections. Never-ending insight reports driving data-driven decisions. Understand what's really working and live without the need for massive spreadsheets manually updated. People are great as well, top-class team **What do you dislike about Kluster?** Small company and so we know they're working with limited capacity, means we know they're working on the things that matter. Date pickers in some of the reports are a little clunky and would benefit from a refresh **What problems is Kluster solving and how is that benefiting you?** Accurate forecasting, pipeline flow, pipeline tracking, post-quarter analytics, board call prep and GTM strategy planning ## Kluster Discussions - [What is Kluster used for?](https://www.g2.com/discussions/what-is-kluster-used-for) - [View Kluster pricing details and edition comparison](https://www.g2.com/products/kluster/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+10%3A55%3A51+-0500&secure%5Bsession_id%5D=d32ac73e-8c8d-47c1-913e-24cf2387b044&secure%5Btoken%5D=ce0685ea6581a210ea6bb1c825f5cb003fdd3adf7db0db45fb0b299bb4f8943d&format=llm_user) ## Kluster Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ## Kluster Features **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Kluster Alternatives - [Clari](https://www.g2.com/products/clari/reviews) - 4.6/5.0 (5,503 reviews) - [Weflow](https://www.g2.com/products/weflow/reviews) - 4.6/5.0 (121 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,504 reviews)