Klue itself is an amazing platform to centralize competitive intelligence. It helps to support all internal teams with their battles and even provides great insights when conducting market research. The onbarding is amazing, and our contact person is extremely responsive and helpful. She's focussing on our success, which is very special. Review collected by and hosted on G2.com.

It's tricky when working with multiple languages, as it's very focused on the English language. Review collected by and hosted on G2.com.

Working with the Klue platform and personnel to develop our competitive intelligence program has been a really pleasant experience, both with the people involved and with the software itself. I appreciate how Klue organizes all of our competitive intel in one spot that is easy to keep up with and distribute across our business, from sales to product development to leadership. Review collected by and hosted on G2.com.

There isn't anything to hate about Klue. It will only take some minutes to get it up and running. The following issue I uncover is that battle card configurations are limited, as are push alerts when changes occur on tracked sites. Review collected by and hosted on G2.com.

How easy it is to see and update competitive intel. The feeds are super helpful for understanding market moves. Review collected by and hosted on G2.com.

Sometimes, the news has a lag of a few days when updated. But it is still better than manually scrubbing competitor websites frequently. Review collected by and hosted on G2.com.

I have found the Klue team to be really engaged and connected to their customer and ensure that their customers are enabled to get the best out of Klue. Content available on Klue.com is super helpful for someone who is starting in Competitive Intelligence. Review collected by and hosted on G2.com.

One of the few things I disliked about Klue was the flexibility around content width and formatting options around tables and grids. There should also be potential to improve on seeking feedback. Based on the target user/active user, it automatically should seek input and feeds the curator on what to improve. Review collected by and hosted on G2.com.

It's great to feel confident that we're not missing any news or developments regarding competitors — the sources it scrapes are comprehensive and the signal-to-noise ratio is excellent.

The battlecards we can create also do an excellent job striking the balance between flexibility, ease of access to information, and depth. Review collected by and hosted on G2.com.

There are a few clumsy parts of the UI — things I wish I could do a certain way and can't. But nothing major or fundamental — every quibble I have is something I feel comfortable raising to the product team and that could be fixed without a ton of effort. Review collected by and hosted on G2.com.

From the vendor selection and procurement process through the onboarding and training, Klue has been incredibly helpful. They provide many quickstart guides and tools to help set you up for success. Each person I've interacted with to date has been professional and helpful.

The platform is intuitive and offers different points of entry depending on user preference. I appreciate the pre-made cards and the integrations available to incorporate Klue into existing systems.

I also appreciate Klue's Compete Network, which allows me to engage with and learn from peers. Review collected by and hosted on G2.com.

I can't think of any significant dislikes now, but as with most SaaS platforms, companies should be mindful of the time it takes for implementation and integration and ensure the appropriate teams are engaged early on. Review collected by and hosted on G2.com.

Amazing UI, easy to navigate, and awesome support.

Klue's customer success team keeps you engaged until you are 100% confident in using the platform.

I appreciated the time and effort the team put in to ensure we were using the platform to its full potential.

I also love the automation features of this tool! It makes life so much easier. Review collected by and hosted on G2.com.

I believe they need to improve their text editing experience. Sometimes, it is frustrating when keyboard shortcuts don't work like you are used to.

That's the only improvement I can think of. Excellent tool otherwise! Review collected by and hosted on G2.com.

I have been building battlecards for my entire career, and it has always been a pain to deal with formatting, getting as much information as possible onto a single page without the type being too small, etc. With Klue it is easy to create a high level battlecard with the option to click in for deeper insights. I also love that I can easily link to other resources in the battlecards so that my sales reps have a wealth of resources right at their fingertips without having to dig for it. Review collected by and hosted on G2.com.

The only real downside I would say is the user interface can be a bit busy at times, and sometimes I can't quickly find what I'm looking for. That being said, once you learn the interface there are actually a lot of very thoughtful features that are small, but help with streamlining workflows. Review collected by and hosted on G2.com.

It's very user-friendly, and we were able to streamline our comp intel process quickly. We were working out of Google Docs before Klue came on, and now it is so much easier to manage and track the intelligence we have on competitors. Review collected by and hosted on G2.com.

I wish the intel gathered automatically on the boards was more in-depth. Also, I don't like that there isn't a bulk edit option available. It would be helpful to have a find and edit option for any mistake made across battlecards or even to make changes as intel changes. Review collected by and hosted on G2.com.

Klue is a highly customizable program that can help with various Competitive Intelligence needs. The User Digest feature has helped our program and the company boards increase visibility to several competitors. It has streamlined our efforts and made our jobs more effective and productive. The team at Klue have met with us regularly and given us incredible support and training. Review collected by and hosted on G2.com.

We do not have any complaints about the program! Review collected by and hosted on G2.com.