I did not have a competitive intelligence background. Klue has been super helpful in my learning process to how to organize my intel and produce great content for Sales/CS teams Review collected by and hosted on G2.com.

I wish there was "bread crumb" settings so I could navigate back and forth between competitors while reviewing battlecards updates I made within the platform. Aside from that, I dont have any issues navigating the platform Review collected by and hosted on G2.com.

I love the alerts function, where all the latest news is curated and delivered every morning. Then, being able to insert commentary on the importance of each piece and sending it to all Klue consumers is huge. The monthly newsletter has been well received and helps summarize the biggest news from the month prior, and the Battlecards are incredibly easy to update. Review collected by and hosted on G2.com.

No downsides as of yet! There is a good deal of manual work that needs to happen to get the Battlecards off the ground, but this is inherent in any CI tool, and not due to shortcomings in the Klue product. Review collected by and hosted on G2.com.

The best part about Klue is our ability to centralize all of our intel in an easily digestible way for the organization to pick out the quick traps / dismisses that can be used against the competition. Review collected by and hosted on G2.com.

I'd love to see their alerts go to real time or support broader use cases for competitor-news and alerting capabilities. I sometimes have concerns with capturing the right alerts at the right time across the competitive landscape, or capturing new competitors entering the market. Review collected by and hosted on G2.com.

What's not to love? Our CSM is a rockstar, the platform makes finding competitor intel a breeze (I mean huge time saver), it keeps everything in one place, updates and pulls important intel in. I love organization, and Klue helps me dominate that! Review collected by and hosted on G2.com.

I would love some better analytics that goes a bit more granular to understand consumer data. With that being said, we have voiced these asks to our CSM and they relay all feedback to their team and they listen. I feel heard when I bring up requests for Klue. Review collected by and hosted on G2.com.

Ease of use! Klue has three features that make my competitive intelligence tasks easier: News triage, constant monitoring of competitor site updates, and easy construction of battlecards. Every workday, I check out Klue's automated roundup of news alerts about my competitors. Using its triage feature, I can quickly separate the wheat from the chaff, and push only pertinent news to my company's feed and intel digest. The monitoring of competitors' sites lets me quickly zero in on any pertinent announcements I may have missed. Finally, for the battlecards, I really appreciate how the battlecards' automated feeds help me update information fields as they occur in real time. Klue has been a massive improvement over my past workflows (which involved me using Google alerts and Excel); it's a real time-saver and allows for more comprehensive competitive coverage than any one individual could hope to do without making this a full-time job. Beyond that, the support team is fantastic! Review collected by and hosted on G2.com.

While I love the battlecards and the alerts, both could stand to have some slight improvements. For the battlecards, it's not easy to correct information culled from automated feeds when I spot errors in the source data that populated the feeds. As for the alerts, they capture everything on the web, including companies and concepts that have the same names as my competitors. This is really a very minor annoyance however; the alerts and the triage system save me much more time than its overcapture eats up. Review collected by and hosted on G2.com.

It has facilitated the sharing of essential competitive information - creating our primary source of truth Review collected by and hosted on G2.com.

Have no concerns or dislikes that prevent the Team from sharing competitive intel Review collected by and hosted on G2.com.

Love the speed of innovation. Their CS team is super responsive. Review collected by and hosted on G2.com.

Really enjoy the whole experience no complaints! Review collected by and hosted on G2.com.

The ease of use of Klue is one of the biggest advantages. Easy to navigate and understand. At first, it might seem a bit overwhelming with many options and tabs to navigate through, but with the help of the CSM team, you realize how easy it is to use. Klue's CSM's are incredibly helpful and talented - they have great suggestions for improvement. They do their best to help with any change you are trying to implement in terms of layout, design, accessibility and organization of content. We have a great relationship with Nate and Harry and appreciate their ongoing support. Review collected by and hosted on G2.com.

My only suggestion for improvement would be to create a space to store data. For example, is a Digests archive that team members can return to and read in one place. Or perhaps a place that holds presentations, videos and other materials as a learning library (documents that are too detailed to put into a battlecard). Also the alerting feature needs improvement as sometimes does not capture important news. Review collected by and hosted on G2.com.

Simple & easy to find your needs and friendly GUI to use Review collected by and hosted on G2.com.

It needs to be more fruitful by adding Tier 2 & 3 vendors Review collected by and hosted on G2.com.

Competitive intel is broken out into folders by company or product, which makes it easier to navigate and find what you need. Battlecards are clean and visually appealing so consumers actually use them. The inbox for news alerts and the triage function make admin responsibilities easy. Stakeholders love the weekly digest and Klue has been so helpful in creating a community of users that share field intel both through the app and through email. It's intuitive and simple. It's a breeze to roll out. Review collected by and hosted on G2.com.

Microsoft teams integration was rolled back which has caused some frustration. Review collected by and hosted on G2.com.